Blurb Reviews

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An Unrivaled Print Quality Experience with Blurb

I’ve been using Blurb to print my books for years now and I’ve always been impressed by the quality of their products. However, my most recent order left me utterly disappointed. The ImageWrap cover of my first order had terrible print quality, and despite reporting the issue and receiving a replacement copy, the problem persisted. Even after several reprints, the same issue continued to plague my orders. My frustration grew as I felt that the additional quality control measures promised by customer service were not being implemented. As someone with a deep understanding of print production, I knew that the issue was not with my files but with the calibration of their printer. However, what truly disheartened me was the radio silence from the customer service team. Despite my industry expertise, my follow-up emails and support tickets went unanswered for over a month. This lack of response and accountability from Blurb left me feeling let down and unappreciated as a loyal customer. I used to wholeheartedly recommend Blurb to everyone around me, but this experience has made me question their commitment to delivering both high-quality products and exceptional customer service. If you’re seeking a reliable partner for top-notch print quality and stellar customer service, Blurb may not be the right fit for you.

Exceptional Quality, Disappointing Customer Service

As a long-time customer of blurb.co.uk, I have always turned to them for my printing needs, having had mostly positive experiences in the past. However, my recent encounter has left me disheartened. The print quality of my first order was subpar, and despite reporting the issue and receiving a replacement, the problem persisted through multiple reprints. Even more disheartening was the lack of improvement despite assurances of extra quality control measures. As someone with a background in print production, I was certain that the issue did not lie with my files but rather with the calibration of their printer. Despite expressing this, my feedback was met with silence. The disappointment continued as my attempts to follow up with customer service went unanswered for over a month, a stark contrast to their previously prompt responses. While the quality of their products has been exceptional in the past, the lack of resolution and responsiveness from their customer service team has left me unable to recommend Blurb as I once did. If you seek high-quality products coupled with reliable customer service, it is with regret that I advise looking elsewhere.

Exceeding Expectations with Exceptional Printing Quality

I recently revisited Blurb.co.uk, and I must say, their commitment to delivering top-notch photo books remains unmatched. As a seasoned commercial photographer, I have high standards when it comes to printing, and Blurb has consistently met and exceeded my expectations over the years. Their attention to detail and color accuracy truly bring my photos to life in a way that never fails to impress me. However, I must address the elephant in the room – shipping. While Blurb's printing speed is commendable, the choice of FedEx as their shipper has sometimes caused delays and frustrations. The lack of transparency and efficiency in communication from FedEx can be perplexing and inconvenient, tarnishing an otherwise seamless experience with Blurb. Despite this hiccup, I find myself consistently returning to Blurb for their unmatched printing quality, which has become a benchmark for excellence in the industry. If you're looking for a platform that can truly showcase your photography in the best light possible, I highly recommend giving Blurb a try – you won't be disappointed.

Postage far too expensive

As an aspiring author, I was thrilled to use blurb.co.uk to bring my book to life. The Bookwright software made the process seamless and enjoyable, allowing me to pour my creativity onto the pages effortlessly. However, when it came time to order a proof copy, I encountered an unexpected hurdle. The postage fees seemed exorbitant, adding a significant cost to the already pricey order. At that point, I felt disheartened, questioning if the investment was truly worth it. Despite my reservations, I proceeded with the order. When the proof copy arrived, I inspected it meticulously, hoping that the print quality would justify the expenses. Regrettably, I found the results to be underwhelming. The printing was satisfactory, but it lacked the exceptional quality I had envisaged. Furthermore, the spine was disappointingly misaligned, further adding to my disappointment. Ultimately, the combination of high postage costs and mediocre print quality left me questioning whether to continue with blurb for my book publishing needs. As an author striving for excellence, I yearn for a publishing platform that not only offers intuitive tools but also delivers exceptional print quality and value for money. While my experience with blurb had its ups and downs, I believe there is room for improvement. I sincerely hope that blurb takes this feedback constructively, striving to enhance their services and provide a more cost-effective and superior printing experience for budding authors like myself.

No help help centre !

When I first discovered blurb.co.uk, I was eager to create numerous books using their app. However, I encountered a frustrating challenge when I wanted to order them in bulk. Despite my repeated attempts to reach out for assistance, I found the lack of help disheartening. After investing so much time and effort into curating my books, I felt at a loss without the support I needed. Having to pay separate delivery charges for each book being sent to the same address left me feeling disillusioned. As a passionate creator, I believe that the customer experience should be seamless from start to finish. It's essential to feel supported, especially after investing time and creativity into a project. The absence of responsive assistance can truly cheapen the overall experience. I hope that in the future, blurb.co.uk will enhance their customer support to provide the kind of assistance that dedicated users like me truly deserve. Despite this setback, I remain hopeful that improvements will be made to ensure a more satisfying experience for all customers.

Transformative Experience with blurb.co.uk’s Customer Service!

Transitioning from a frustrating experience to an exceptional one! Initially faced with challenges in accessing the help center on blurb.co.uk, I was left feeling stranded and disheartened after investing significant time in curating multiple books. However, upon reaching out further and persisting, I was pleasantly surprised by the outstanding assistance provided by the customer service team. They not only resolved my queries promptly but also went above and beyond to help me consolidate my orders, ensuring a seamless bulk delivery with a single charge. This transformation from dismay to delight truly showcases the dedication and commitment of blurb.co.uk towards customer satisfaction. Thank you for turning my negative experience into a positive one!

Ordered a lay flat photobook

I can't express how disappointed I was when I received my lay flat photobook from blurb.co.uk. The first copy I got had pages with duplicated content, leaving me disheartened. However, I was amazed by the exceptional customer service I received. They promptly reprinted the book for me at no extra charge, showing their commitment to customer satisfaction. Unfortunately, my excitement was short-lived when the second copy arrived with color and printing errors in two images. I noticed banding, washed-out colors, and pixelation in sections of the images. It was frustrating to encounter these issues, especially after waiting for a considerable amount of time for the book to arrive. I reached out to Blurb once again, expressing my concerns and requesting another copy, but it has been five days, and I am still waiting for a response. As a customer who invested in a premium product, the lack of quality control at Blurb was truly disappointing. Despite these challenges, I am hopeful that Blurb will address these issues and deliver the high-quality photobook I initially envisioned. I am eagerly awaiting the resolution of these issues and looking forward to finally holding the beautiful, flawless photobook I had hoped for. Overall, I appreciate Blurb's efforts to make things right, but I sincerely hope they can improve their quality control processes to ensure that every customer receives a product they can cherish.

Exceptional Customer Service Despite Initial Hiccups

I recently ordered a lay flat photobook from Blurb.co.uk and encountered some issues with my initial copies. The first book had duplicated pages, while the second had noticeable color and printing errors. Despite these setbacks, I was pleasantly surprised by the exceptional customer service I received. Blurb promptly reprinted the book for me at no extra charge, showing a genuine commitment to customer satisfaction. Although I am still awaiting a response regarding the latest reprint, the proactive approach taken by Blurb has instilled confidence in me that they are dedicated to resolving any concerns their customers may have. While the process may have taken longer than expected, I appreciate the efforts made to ensure that I receive a high-quality product. Overall, my experience with Blurb has been a mix of challenges and resolutions. While quality control issues were initially apparent, the responsive and accommodating customer service team has made a significant difference. I look forward to finally receiving my meticulously crafted photobook and showcasing the cherished memories it holds. Thank you, Blurb, for going above and beyond to address my concerns.

On the whole it’s a great design tool

After using Blurb for several holiday photo books, I can confidently say that it's a great design tool. The overall experience has been excellent, and it has allowed us to create beautiful photo books with occasional text commentary. Although there were some challenges with non-intuitive menus, we were able to navigate through them and create stunning books. One feature that I found lacking was the inability to change the fundamental page dimensions once the book was in progress. It would have been beneficial to have a "what if" option to experiment with different page sizes. Despite these minor drawbacks, I have thoroughly enjoyed using Blurb and would highly recommend it to anyone looking to design their own photo books. The platform's user-friendly interface and high-quality printing have made the entire process incredibly satisfying. I can't wait to create more memorable photo books with Blurb in the future!

A Versatile Design Tool for Capturing Precious Memories

I can't say enough good things about my experience using blurb.co.uk for creating holiday photo books. The user-friendly interface made it easy to add photos and occasional text commentary, resulting in beautiful keepsakes of our cherished memories. While the overall experience has been excellent, there were a few hiccups along the way. Some of the menus were not as intuitive as we had hoped, requiring us to reacquaint ourselves with the process each time we started a new book after a hiatus. However, the one drawback I encountered was the inability to change the fundamental page dimensions once the book was in progress. It would have been incredibly useful to have the option to experiment with different dimensions and layouts midway through the project. Despite this limitation, the final product surpassed our expectations every time. Overall, blurb.co.uk has been a great design tool for us, helping us craft precious mementos of our travels and special moments. I highly recommend it to anyone looking to create custom photo books with a personal touch.

Standards maintained

I can't speak highly enough of my experience with blurb.co.uk. From the moment I placed my order for two books, I knew I was in for something special. When the books arrived, I was blown away by the high standard of printing and the firm binding. It was evident that exceptional care had been taken in producing each book. What truly impressed me was the prompt delivery. Despite expecting a wait, the books arrived before the given date, adding to my overall satisfaction with the service. Throughout the process, clear and accurate communications from Blurb kept me informed and reassured. I have to say, this isn't my first time using Blurb, and it certainly won't be my last. The consistent quality and reliability have made me a loyal customer. Thank you, Blurb, for maintaining such high standards and delivering a service that always exceeds my expectations.

Exceeding Expectations with Flawless Quality

When I decided to order two books from blurb.co.uk, I had high hopes for the quality of the final products. As a stickler for standards, I am thrilled to report that Blurb not only met but exceeded my expectations. The books I received were nothing short of impeccable. The printing was flawless, and the binding was secure, ensuring a lasting finish that impressed me greatly. Not only did the quality of the books amaze me, but the efficiency of the delivery service left me pleasantly surprised. Despite my anticipation, the books arrived well before the expected date, showcasing Blurb's commitment to prompt service and customer satisfaction. Throughout the ordering process, communications from Blurb were clear and accurate, providing me with reassurance every step of the way. It's rare to find a company that consistently delivers such a high standard of service, and Blurb has certainly set the bar in this regard. For anyone seeking top-notch printing and exceptional customer service, I wholeheartedly recommend Blurb. They have not only maintained their standards but have set a new benchmark for excellence. Thank you, Blurb, for your commitment to quality and for offering a service that truly stands out in the best possible way!

Photo Albums

I can't thank Blurb.co.uk enough for helping me preserve my precious memories through their exceptional photo albums. As a photographer, I've turned to Blurb multiple times, and each experience has been nothing short of amazing. Their user-friendly software makes the entire process a breeze, and the finished product always exceeds my expectations. The attention to detail is impeccable, and the final edit section has been a real game-changer. It's like having an extra set of eyes to ensure perfection. What truly sets Blurb apart is their commitment to delivering exactly what they promise. Every time I hold one of their photo albums in my hands, I'm transported back to those special moments I've captured. It's not just a book; it's a treasure trove of memories. I have complete confidence in Blurb, and I'm already looking forward to my next project with them. If you're looking for a seamless and reliable way to bring your photos to life, I wholeheartedly recommend Blurb. They're not just a service; they're a partner in preserving memories, and I'm grateful for their exceptional work.

Preserving Memories with Blurb’s Photo Albums

As a photography enthusiast, I've found a gem in Blurb.co.uk for creating modern photo albums. I've turned to their services about 6 times now, and each experience has been nothing short of delightful. The software is not only easy to use but also yields a finished product that precisely matches the descriptions provided. The final edit section, in particular, has been a lifesaver, often catching little details that might have been overlooked. What truly sets Blurb apart is their commitment to excellence. Even when I thought I had meticulously reviewed everything, the platform's keen eye identified areas for improvement. It's this attention to detail that reassures me as a customer. With the quality and user-friendly experience Blurb consistently delivers, it's no surprise that I'll be a returning customer. My cherished memories deserve nothing less than the exceptional photo albums I can create with Blurb.

No complaints with Blurb, but

When I first discovered Blurb, I was excited to create a custom photo book for my parents' anniversary. The design process was seamless, and I was thrilled with the final product. However, I encountered some challenges with the delivery. The FedEx service used by Blurb fell short of expectations, with my deliveries being split and multiple missed delivery dates. This was frustrating, especially when I had a deadline to meet. Despite this setback, I was impressed by the quality of the photo book itself. The sharpness of the images and the overall printing exceeded my expectations. Blurb's user-friendly platform made it easy for me to bring my vision to life, and the finished product was truly a work of art. While the delivery experience was a bit of a letdown, Blurb's dedication to quality and customer satisfaction won me over. I'll definitely be using Blurb again for future projects, and I'm eager to see the improvements they make in their delivery services. Thank you, Blurb, for helping me create a memorable and cherished gift for my parents.