Boardgameextras Reviews

Voted Excellent (5/5)

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20 Reviews

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M Mike Heeley
55 days ago

Exceptional Service and Swift Delivery!

I cannot express enough how impressed I am with the service provided by boardgameextras.co.uk. From the moment I placed my order, I was greeted with seamless efficiency and top-notch professionalism. What particularly stood out to me was the remarkable delivery time - a mere 48 hours after confirming my purchase, my package arrived at my doorstep. Not only was it prompt, but the items were also securely packaged, preserving their pristine condition. This experience has undoubtedly solidified my trust and confidence in boardgameextras.co.uk, and I am eagerly looking forward to future transactions with them. Thank you for setting such a high standard in customer service!
M Mark Perez
75 days ago

Boardgameextras.co.uk: A Customer’s Delight

When I discovered boardgameextras.co.uk, I never expected such a fantastic experience. The moment I placed my order, I was greeted with a seamless transaction and impeccable service. The friendly and helpful customer service team made me feel valued and appreciated. There were no problems or hassles, just a smooth and enjoyable shopping process. This company truly goes above and beyond to ensure customer satisfaction. I am beyond impressed and will definitely be a returning customer. Thank you, boardgameextras.co.uk, for exceeding my expectations!
M Martin McGowan
211 days ago

Affectionate Loyalty Inspired by Exceptional Customer Care

As an enthusiast for board games, stumbling upon boardgameextras.co.uk was a stroke of luck. Initially, my excitement was palpable as I found the game I had been eyeing at a fantastic price. The swift delivery only added to my satisfaction, as the parcel arrived meticulously wrapped and punctually at my doorstep. It seemed like a perfect transaction, worthy of a 5-star rating. Yet, a hiccup emerged as I discovered that the game box had suffered a dent during transit, courtesy of Royal Mail's mishandling. Disappointment flickered momentarily until the unparalleled customer service took center stage. The team's response was nothing short of extraordinary – not only were they prompt, but their approach was infused with kindness and efficiency. They presented multiple solutions, allowing me to choose what suited me best. It was a gesture that transformed my experience entirely. The care and professionalism exhibited by boardgameextras.co.uk not only rectified the issue but also left an indelible impression on me. Their dedication to ensuring customer satisfaction transcended expectations, earning my unwavering loyalty. It is rare to encounter such genuine concern for customers in today's fast-paced world of online shopping. Hence, it is with utmost sincerity that I declare my allegiance to this outstanding establishment. For any future purchases, my compass will unfailingly point to them, where unparalleled service and genuine care await.
A Alberto
275 days ago

An Unforgettable Debut with Boardgameextras.co.uk

As a first-time customer at boardgameextras.co.uk, I was filled with a mixture of excitement and apprehension. Would my order arrive on time and in one piece? The experience surpassed all my expectations. The same-day dispatch was a pleasant surprise, and the packaging ensured that my items reached me securely. I cannot emphasize enough how impressed I was with the service. The efficiency and care put into handling my order were truly commendable. This seamless transaction has not only earned my trust but also made me a loyal customer. I can wholeheartedly recommend boardgameextras.co.uk to anyone seeking a top-notch shopping experience. This remarkable first encounter has set a high standard for future purchases. I eagerly look forward to my next shopping spree with boardgameextras.co.uk, knowing that I can expect nothing but excellence from them.
D Darrell
376 days ago

Exceptional Customer Care at Its Finest

I cannot say enough about the outstanding service provided by boardgameextras.co.uk. Upon receiving my order of 5 packs of card sleeves, I discovered that only 4 had arrived due to an administration error. However, upon contacting their team, they promptly posted the missing pack the same day, and I received it the very next day. The seamless and efficient resolution, coupled with a sincere apology for the oversight, truly exemplifies what exceptional customer service should look like. I am thoroughly impressed and deeply grateful for their prompt and efficient handling of the situation. This experience has not only solidified my trust in their brand but has also turned me into a loyal advocate for their exceptional service. Thank you for going above and beyond to ensure customer satisfaction!
L Linda G
418 days ago

BoardgameExtras: A Lifesaver for Gamers

I can't say enough good things about BoardgameExtras.co.uk! After being disappointed multiple times by another retailer, I turned to BoardgameExtras for help, and they were an absolute lifesaver. Not only did they deliver my Shining Trapezohedral Cthulhu Wars tokens promptly within 2 days, but their communication was also top-notch. Their quick turnaround and stellar customer service have earned my loyalty, and I can't wait to place my next order with them. If you're looking for a reliable and efficient board game supplier, look no further than BoardgameExtras!
A Andy Watkins
442 days ago

Exceptional Experience with Quick Delivery and Amazing Value

I recently had the pleasure of discovering boardgameextras.co.uk and I couldn't be more impressed with the service I received. Initially, I was a bit skeptical about their pricing for Spruance Leader, but I decided to give it a try. To my delight, the game arrived promptly and was meticulously packaged, leaving no room for damage during transit. The product itself was exactly as advertised, and the quality far exceeded my expectations. Not only did I receive exceptional value for my purchase, but the entire process was smooth and hassle-free. I am truly grateful for the outstanding service I received from boardgameextras.co.uk and I will undoubtedly be a returning customer. It's rare to find a company that not only offers competitive pricing but also delivers on their promises with such efficiency and care. Thank you for providing such an exceptional experience.
V Vita
461 days ago

Boardgameextras.co.uk: A Quick and Good Value Purchase Experience

I recently made a purchase from boardgameextras.co.uk for a bunch of card sleeves, and I have to say it was a great experience overall. The website had a good variety of card sleeves to choose from, and the prices were very competitive, which I really appreciated. However, one thing to note is that the delivery fee increased with each additional item, rather than being based on the weight or size of the package. This could potentially make it expensive for lighter or smaller items. Despite this, I was pleasantly surprised by how fast the delivery was, especially considering the delays that can occur around Christmas. However, the package did arrive slightly damaged, as the courier had squeezed it through the door instead of knocking and handing it over properly. Fortunately, the contents were not fragile and remained unaffected. Overall, I was impressed with the quick delivery and the value for money that boardgameextras.co.uk provided. Despite the delivery fee issue and the minor package mishap, I would still highly recommend this website for board game enthusiasts looking for quality products and efficient service.
G Greg
547 days ago

Exceptional Service, Nostalgic Vibes – A Review of Boardgameextras.co.uk

I stumbled upon Boardgameextras.co.uk in search of an expansion for Quacks of Quedlinburg, and I must say, the experience exceeded my expectations. Initially taken aback by the retro aesthetics of the website, I was pleasantly surprised by the outstanding value and service. Not only did I find the expansion at a fantastic price, beating even major retailers like Amazon, but the quality was impeccable. Despite opting for the standard version, there was no sign of damage or wear, unlike the discounted "B" versions found elsewhere. What truly set Boardgameextras.co.uk apart was their lightning-fast 2-day delivery. I needed the expansion before a holiday, and true to their word, it arrived right on time, without a hitch. The site's inventory system was spot-on, instantly updating stock levels post-order, a feature lacking on many other platforms that often lead to frustrating out-of-stock scenarios post-payment. While the retro look of the website may seem out of place in today's sleek online landscape, navigating it was a breeze. The simplicity and efficiency of the layout made browsing and purchasing a joy. And, let's not forget the nostalgic charm it exuded, evoking memories of simpler times and childhood delights. In conclusion, Boardgameextras.co.uk may sport a vintage facade, but beneath it lies a treasure trove of superior service, unbeatable prices, and a warm sense of nostalgia. Here's to more happy moments and fantastic finds on this hidden gem of a website.
J Joel Wahlstroem
599 days ago

Unbeatable Value and Outstanding Service!

I can't stop raving about my experience with boardgameextras.co.uk. Sure, the website design might appear a bit old-fashioned, but let me tell you, the service and prices are unrivaled. As a regular customer for card sleeves, I've found their prices to be consistently fantastic, and their delivery times are impressive. What truly won me over was the exceptional customer service. When I encountered an issue with one of my orders, the sales manager stepped in promptly and resolved it without any hassle. They even sent me a replacement right away. It's rare to find such dedication to customer satisfaction. I've never had to endure any prolonged waiting periods, and every interaction with their team has been nothing short of pleasant. Boardgameextras.co.uk has set the bar high for customer-centric businesses, and I wholeheartedly endorse them to all board game enthusiasts.
S Scott
784 days ago

A Lifesaver for Every Tabletop Gamer: My Experience with Boardgameextras.co.uk

Delving into the realm of tabletop gaming, I stumbled upon Boardgameextras.co.uk like a beacon of hope. Their vast array of products beckoned me, but what truly captivated me was their impeccable service and unbeatable prices. Upon purchasing stormtroopers – a vital addition to my collection – I was astounded by the affordability that encompassed even the postage fees. The order was swiftly processed, and to my delight, the package was dispatched on the very same day. Anticipation filled my days until, like a cherished gift, it arrived at my doorstep within the week. Boardgameextras.co.uk not only boasts brilliant prices but also upholds a standard of service that is unparalleled. Their dedication to promptness and customer satisfaction sets them apart in the realm of tabletop gaming. This seamless experience has truly won me over, and I wholeheartedly recommend this gem of a company to every tabletop enthusiast out there. Trust me, you won't be disappointed.
N Nathan Surgenor
905 days ago

Exceptional Customer Service: A True Gem in Online Shopping!

I recently experienced a minor setback when a product I ordered from boardgameextras.co.uk arrived damaged. However, the response I received from Andrew, the owner, was nothing short of incredible. He promptly addressed my concern and went above and beyond by sending a replacement via 1st class post without any hassle. Having been a loyal customer for several years, I can confidently say that the level of customer service and value provided by this store has never disappointed me. Every interaction with the team at boardgameextras.co.uk has been a pleasure, further solidifying my trust and loyalty to this brand. If you're looking for an online shopping experience that values its customers and prioritizes their satisfaction, look no further than boardgameextras.co.uk. I highly recommend them for their outstanding service and unparalleled dedication to ensuring a positive shopping experience for all customers.
S Steve Jones
1022 days ago

Unbeatable Value and Exceptional Service!

Sharing my experience with boardgameextras.co.uk has been nothing short of exceptional. Attracted by the promise of a new gaming adventure, I stumbled upon their website and was pleasantly surprised by the unbeatable prices they offered. Not only did they have the game I desired, but their array of add-ons and expansions was truly impressive. What truly sets Board Game Extras apart is their commitment to customer satisfaction. Despite not opting for express delivery, my game arrived promptly the next day after placing my order. The efficiency and speed of their service were beyond compare. As a passionate gamer, I can confidently say that Board Game Extras has won me over as a loyal customer. With their competitive prices and top-notch service, I have no doubt that my future purchases will undoubtedly be with them. Kudos to the team for setting such high standards in the gaming industry!
I In Emerald Clad
1061 days ago

A Gem in the Gaming World: Boardgameextras.co.uk

When I discovered boardgameextras.co.uk, I stumbled upon a treasure trove in the gaming world. Not only are their prices unbeatable, but their stock levels are impressive, ensuring I always find what I need. What sets this company apart is their exceptional customer service. When an item in my order faced a slight delay, they went the extra mile to keep me informed and even offered a heartfelt apology. It's rare to find such a personal touch in today's digital age, and it truly made a lasting impression. I have no complaints about my experience with boardgameextras.co.uk, and I am excited to continue supporting them with my future orders. They have won my loyalty with their stellar service and commitment to customer satisfaction. Thank you for being a shining example of excellence in the gaming community!
A Andrew Winebrenner
1319 days ago

An Exceptional Hub for Board Game Enthusiasts

Stepping into the virtual realm of boardgameextras.co.uk felt like stumbling upon a hidden gem. The passion and dedication exuded by the team behind this website are truly commendable. As a loyal customer, I have lost count of the times I have visited their site, each time greeted with a treasure trove of components and upgrades at more than fair prices. What truly sets them apart, however, is their unparalleled customer service. Whenever I reached out with a query or concern, their responsiveness and genuine desire to assist never failed to impress me. Boardgameextras.co.uk has become my go-to destination for enhancing my gaming experience. The seamless navigation and comprehensive range of products make finding the perfect addition to my collection an absolute joy. The team's evident love for board games shines through in every interaction, creating a sense of community that is truly rare to find online. In a world where genuine care and exceptional service can sometimes feel like a distant dream, boardgameextras.co.uk stands out as a beacon of reliability and passion. If you are a board game enthusiast looking to elevate your gaming experience, I wholeheartedly recommend immersing yourself in the wonders of this exceptional hub. Thank you for consistently exceeding my expectations!

Introduction

Boardgameextras.co.uk is a popular online retailer that specializes in providing a wide range of board games, accessories, and related products to customers in the United Kingdom. With an extensive selection and a commitment to excellent customer service, this website has established itself as a go-to destination for board game enthusiasts. In this review, we will delve into various aspects of Boardgameextras.co.uk to provide an in-depth analysis of its offerings and overall user experience.

Pros and Cons

  • Pros:
  • Wide selection of board games and accessories
  • Competitive pricing
  • Easy-to-navigate website
  • High-quality products
  • Responsive and attentive customer service
  • Engaged and supportive user community
  • Fast shipping
  • Cons:
  • Limited availability of certain popular titles

User Experience

Boardgameextras.co.uk offers a user-friendly and intuitive online platform. The website has a clean layout, making it easy to search for specific games or browse through categories. The inclusion of detailed product descriptions, images, and customer reviews enhances the overall user experience, providing valuable information to potential buyers. Furthermore, the checkout process is smooth and efficient, ensuring a hassle-free purchasing experience.

Pricing and Value for Money

One of the standout aspects of Boardgameextras.co.uk is its competitive pricing. The website consistently offers board games and accessories at affordable rates, often lower than brick-and-mortar stores or other online retailers. Additionally, they frequently run promotions and discounts, allowing customers to secure even greater value for their money. Overall, Boardgameextras.co.uk provides excellent pricing and ensures that customers receive a worthwhile investment in their purchases.

Customer Service

Boardgameextras.co.uk prides itself on providing exceptional customer service. Their team is highly responsive and dedicated to addressing any queries or concerns promptly. Whether it's through email, phone, or social media channels, customers can expect timely and professional assistance. Additionally, the website maintains a comprehensive FAQ section that covers commonly asked questions, providing quick solutions to common issues.

Product Quality and Selection

Boardgameextras.co.uk offers a diverse range of board games and accessories from renowned publishers and manufacturers. The website ensures that all products meet high standards of quality and authenticity. With a focus on both classic and newer titles, customers can find a wide variety of choices to suit their preferences. However, it's worth noting that due to the popularity of some games, availability may occasionally be limited.

Website Usability

This website excels in terms of usability. The intuitive navigation system allows users to effortlessly explore different categories, filter search results, and access detailed product pages. The inclusion of sorting options, such as by price or popularity, further enhances the browsing experience. Boardgameextras.co.uk also optimizes its website for mobile devices, ensuring that customers can easily shop on the go.

Returns and Exchanges

Boardgameextras.co.uk maintains a fair and customer-friendly returns and exchanges policy. If a product arrives damaged or faulty, customers can contact their customer service team within a specified timeframe to arrange for a return or exchange. The website provides clear instructions and strives to resolve such cases efficiently, ensuring customer satisfaction.

Promotions and Discounts

Boardgameextras.co.uk regularly offers promotions and discounts to provide additional value to its customers. They often run seasonal sales, bundle offers, and clearance events, allowing customers to save money while expanding their board game collections. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest deals and exclusive offers.

Reputation

Boardgameextras.co.uk has established a strong reputation within the board gaming community. Their commitment to providing a vast selection, fair pricing, excellent customer service, and reliable shipping has garnered positive feedback from customers. Many enthusiasts consider this website as a trusted source for board game-related purchases, further solidifying its reputation in the market.

Payment Options

Boardgameextras.co.uk offers various payment options to cater to different customer preferences. Customers can securely complete their transactions using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website supports payment through popular digital wallets, such as PayPal, providing flexibility and peace of mind to customers.

Loyalty Programs

At present, Boardgameextras.co.uk does not have a specific loyalty program in place. However, they often reward repeat customers and provide incentives through their promotions and discounts. By consistently delivering quality products and excellent service, the website naturally fosters customer loyalty.

Customer Reviews

Boardgameextras.co.uk values customer feedback and actively encourages their customers to leave reviews. Customers can share their experiences, ratings, and opinions on individual product pages, offering helpful insights to potential buyers. The website also aggregates and displays customer ratings, making it easier for users to gauge the overall satisfaction level of a particular product.

Community Involvement

Boardgameextras.co.uk actively engages with the board gaming community by attending and sponsoring events, partnering with local game groups, and participating in charitable initiatives. Their commitment to fostering a supportive and inclusive community is evident through their active presence on social media platforms, where they frequently share game recommendations, tips, and engage in discussions with their followers.

Shipping and Costs

Boardgameextras.co.uk provides fast and reliable shipping services to customers across the United Kingdom. They strive to dispatch orders promptly, typically within 24 to 48 hours after purchase. The website offers flat-rate shipping charges, which vary based on the total weight and size of the order. Customers can also opt for express shipping options at an additional cost for urgent deliveries. In conclusion, Boardgameextras.co.uk is a reputable online destination for board game enthusiasts in the United Kingdom. With its wide selection, competitive pricing, exceptional customer service, and commitment to quality, this website is a trusted choice for board game purchases. Whether you're a seasoned gamer or just starting your collection, Boardgameextras.co.uk offers a rewarding and enjoyable shopping experience.