Boardinbrum Reviews

Voted Good (5/5)

145 Votes

40 Reviews

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In the Game Store category

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3% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
88% users rated Excellent
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J jake wright
70 days ago

Exceptional Service Beyond Expectations

Reflecting on my experience with boardinbrum.co.uk, I am delighted to share that their exceptional service truly exceeded my expectations. Not only does this establishment boast a great environment, but the staff members radiate warmth and professionalism, creating a welcoming and enjoyable atmosphere. From the moment I arrived, I was greeted with genuine smiles and a willingness to assist. The staff went above and beyond to ensure that my needs were not only met but surpassed. Their attention to detail and dedication to customer satisfaction were truly unparalleled. It is rare to come across a place that not only delivers on its promises but also leaves a lasting impression through its outstanding service. I am grateful to have found boardinbrum.co.uk, and I wholeheartedly recommend them to anyone seeking a top-notch experience. Thank you to the amazing team at boardinbrum.co.uk for making my stay unforgettable. I look forward to returning soon and experiencing more of your exceptional service.
J Jacob Van Helsing
97 days ago

Effortless Ticket Purchase and Seamless Event Registration

I recently had the pleasure of using boardinbrum.co.uk to purchase digital tickets for an upcoming event, and I must say, the entire experience was a breeze. As someone who values efficiency and simplicity, I was thrilled with how easy it was to buy the tickets. The user-friendly interface made the process quick and straightforward, and within minutes, I had the tickets in my inbox. Not only that, but the event registration was equally painless. My name was promptly added to the roster, eliminating any concerns about the logistics of the event. It's such a relief to know that I can now look forward to the event itself without any lingering worries about the ticketing process or registration details. Overall, my experience with boardinbrum.co.uk was nothing short of fantastic. I highly recommend their services to anyone in search of a seamless and hassle-free ticketing experience. Thank you for making the entire process so effortless!
J Jacob Van Helsing
97 days ago

A Smooth Journey with Boardinbrum: Seamless Booking and Instant Confirmation

As an event enthusiast, I recently experienced the convenience of using boardinbrum.co.uk to purchase tickets for an upcoming event, and I must say, it was a seamless process from start to finish. The website's user-friendly interface made it a breeze to select and purchase my tickets without any hassle. What truly impressed me was the swift confirmation – my name was promptly added to the event's roster, giving me peace of mind that my spot was secured. Boardinbrum's efficiency and reliability have truly made my ticket-buying experience painless and stress-free. I highly recommend this platform to anyone looking for a smooth and hassle-free digital ticketing experience.
C Customer
112 days ago

BoardInBrum: A Personal Touch and Exceptional Service

I recently had the pleasure of experiencing the exceptional service provided by BoardInBrum.co.uk, and I cannot praise them enough. When I encountered some issues with my online order, I reached out for assistance, and to my delight, the customer service representative went above and beyond to help me. Not only was the staff member incredibly friendly, but they also provided me with invaluable assistance, ensuring that my order would be shipped promptly. True to their word, my Kill Team box arrived just in time for Christmas, bringing joy and excitement to the festive season. I am thoroughly impressed with the personal touch and dedication to customer satisfaction demonstrated by BoardInBrum. Their outstanding service deserves a resounding 10/10 rating. I wholeheartedly recommend this fantastic local shop to anyone in search of top-notch products and support. Thank you, BoardInBrum, for your wonderful service and for making my experience truly memorable.
C Customer
112 days ago

Embracing BoardInBrum – A Local Gem!

Upon encountering some online hitches, I reached out to boardinbrum.co.uk for assistance. The customer service representative who assisted me went above and beyond with their friendliness and support. I was delighted to learn that my order would be dispatched that very evening. True to their word, The Kill Team box arrived just in time for Christmas, creating joyful moments for me and my loved ones. BoardInBrum is not just a shop; it's a beacon of exceptional service and local support. I wholeheartedly recommend this gem of a store to everyone looking for a personalized and timely shopping experience. Kudos to the team for a job well done!
F frazer ayris
115 days ago

Unforgettable Experience – Smooth Ticket Purchase!

I recently had the pleasure of purchasing tickets for an upcoming event through boardinbrum.co.uk, and I must say, the entire process was a breeze. From start to finish, the purchasing experience was not only easy but also efficient. The website's user-friendly interface made it simple to navigate and select the desired tickets with just a few clicks. The seamless transaction provided me with peace of mind, knowing that I had secured my spot for the event hassle-free. I highly recommend boardinbrum.co.uk to anyone looking for a convenient and reliable ticket purchasing experience. Thank you for making the process so effortless!
F frazer ayris
115 days ago

Unforgettable Experience with Boardinbrum.co.uk – Seamless Ticket Purchase!

When I decided to attend the event hosted by boardinbrum.co.uk, I was a bit skeptical about the ticket purchasing process. However, to my surprise, purchasing the ticket was an absolute breeze! The website's user-friendly interface made the entire process incredibly easy and hassle-free. I was able to secure my ticket within minutes, allowing me to focus on anticipating the amazing event ahead. Thank you, boardinbrum.co.uk, for providing such a seamless and stress-free ticket purchasing experience!
B Ben
166 days ago

Unparalleled Prices and Exemplary Customer Service

After coming across boardinbrum.co.uk, I was initially disheartened by a stock error that delayed my order. However, the impeccable customer service I received during this time more than made up for it. Despite the delay, the team was polite and efficient in their communication, which eased my concerns. Once my order arrived, I was thoroughly impressed. Not only was the item well-packaged, but it also came at the best price available online. The quality of the product exceeded my expectations, and I was delighted with my purchase. While the stock error was a minor setback, the exceptional prices and top-notch customer service have made me a loyal customer. I highly recommend boardinbrum.co.uk to anyone looking for a seamless shopping experience and unbeatable prices. Many thanks to the team for their dedication to customer satisfaction.
B Ben
166 days ago

Exceptional Savings and Service Amid a Stock Oversight

I recently had an experience with boardinbrum.co.uk that I felt compelled to share. Despite a slight hiccup with the stock availability, where an order I placed was delayed due to stock unavailability, their customer service team handled the situation with grace and professionalism. Their prompt response to my email explaining the delay was admirable, and their courteous approach eased my concerns. On the bright side, once the items were in stock and dispatched, they arrived promptly and were impeccably packaged. What truly stood out for me was the unbeatable prices I enjoyed on my purchase; I scoured multiple online retailers, and none came close to matching the savings I found here. I appreciate a company that values its customers and goes the extra mile to rectify any issues promptly. Although the stock oversight caught me off guard initially, the overall experience, coupled with the exceptional prices, has turned me into a loyal customer. Thank you, boardinbrum.co.uk, for the fantastic service and savings!
S Simon
189 days ago

Unbeatable Customer Service at Boardinbrum.co.uk

I cannot say enough about the exceptional service I received from Boardinbrum.co.uk. I was thrilled with the overall experience. When I discovered that an item was out of stock, I made a quick phone call to inquire about a replacement. The representative I spoke with was incredibly helpful and efficient in arranging a suitable replacement. To my delight, the shipment arrived within just a few days. The prompt and attentive assistance I received was truly remarkable. It's clear that Boardinbrum.co.uk values their customers and goes above and beyond to ensure a positive experience. I am immensely satisfied with my purchase and the level of service I received. Without a doubt, I will be using their services again in the future. Thank you, Boardinbrum.co.uk, for setting the bar high in customer satisfaction!
S Simon
189 days ago

Outstanding Service and Exceptional Communication

I just had to share my experience with boardinbrum.co.uk because it was truly exceptional. The customer service I received was top-notch. When I called to inquire about an out-of-stock item, the representative was not only quick to assist me but also incredibly friendly and understanding. We had a pleasant conversation where they guided me through the available replacements, ensuring that it was exactly what I needed. The reassurance and genuine care they exhibited made me feel valued as a customer. What truly impressed me was the swiftness with which my replacement was shipped. It arrived within days, exceeding my expectations. This level of efficiency and dedication to customer satisfaction is a rare find and has definitely earned my loyalty. I will without a doubt be returning to boardinbrum.co.uk for all my future needs. Thank you for the outstanding service!
M Markus
288 days ago

Unforgettable Fun and Quality Games at Board in Brum!

As an avid board gamer, I can't express how much I enjoy my time at Board in Brum. The cozy store may seem small, but it's packed with an impressive variety of high-quality games. What truly sets this place apart is the exceptional gaming space – it's inviting and well-equipped, creating the perfect environment for unforgettable gaming experiences. Board in Brum has become my go-to spot for all things board games, and I can't recommend it enough!
M Markus
288 days ago

Unforgettable Fun and Games at Board in Brum!

Board in Brum has become my go-to place for an amazing gaming experience. The store's impressive collection of games never fails to excite me, and the vibrant gaming space takes the excitement to a whole new level. It's not just a store; it's a haven for board game enthusiasts like me. I can't recommend it enough!
C Customer
333 days ago

Unexpectedly Disappointed Yet Hopeful – My Journey with boardinbrum.co.uk

My experience with boardinbrum.co.uk left me with mixed feelings. After placing two orders, I was surprised to have both refunded without any explanation. At first, I felt disappointed and frustrated, thinking it was a waste of time. However, despite this setback, I choose to remain hopeful and believe in second chances. While my initial encounter was not what I expected, I'll give them the benefit of the doubt and hope for a better experience in the future. Challenges may arise, but it's how we choose to face them that truly shapes our journey. Here's to keeping an open heart and a positive mindset.
S Stu True
365 days ago

An Unforgettable X-Wing Experience at BoardinBrum

When I first set foot in boardinbrum.co.uk, little did I know that I was about to embark on an unforgettable X-Wing gaming experience. The venue, with its perfectly sized tables and spacious room, created the ideal setting for an epic gaming session. The Tournament Organizer (TO) not only ensured that everything ran smoothly but also brought a welcoming and humorous vibe to the event. One of the standout features was the well-supplied shop, which added to the overall convenience and enjoyment of the tournament. As a passionate X-Wing player, I can confidently say that I'll be eagerly looking forward to returning for the next tournament. BoardinBrum has truly set the bar high, making it a must-visit destination for any X-Wing enthusiast.

Introduction

BoardinBrum.co.uk is an online retailer specializing in a wide range of board games for both casual players and avid collectors. With their extensive selection, competitive prices, and excellent customer service, they have quickly established themselves as a go-to destination for board game enthusiasts.

Pros and Cons

  • Pros:
  1. Extensive selection of board games
  2. Competitive prices
  3. User-friendly website
  4. Responsive customer service
  5. Easy returns and exchanges
  6. Regular promotions and discounts
  • Cons:
    1. Limited loyalty programs
    2. Some customer reviews indicate slow shipping

    User Experience

    BoardinBrum.co.uk provides a seamless user experience with their intuitive website layout and smooth navigation. Their search functionality makes it easy to find specific board games, and product pages include detailed descriptions, images, and reviews from other customers. Checking out is a breeze, with multiple payment options and a secure gateway. Overall, users will find a pleasant and hassle-free experience.

    Pricing and Value for Money

    BoardinBrum.co.uk offers competitive prices on their extensive range of board games. Whether you're looking for popular titles or niche games, you'll find reasonable prices that provide excellent value for money. Additionally, their regular promotions and discounts make it even more enticing for customers to shop with them.

    Customer Service

    BoardinBrum.co.uk prioritizes customer satisfaction and provides exceptional customer service. Their team is knowledgeable, friendly, and responsive to inquiries and concerns. Whether you need assistance with product recommendations, order tracking, or returns, they go above and beyond to ensure a positive experience for every customer.

    Product Quality and Selection

    BoardinBrum.co.uk guarantees high-quality board games from reputable manufacturers. They carefully curate their selection, offering a wide range of games for players of all ages and preferences. From classic strategy games to modern party games, their inventory is sure to satisfy even the most discerning board game enthusiasts.

    Website Usability

    The BoardinBrum.co.uk website is designed with usability in mind. The clean and organized layout ensures easy navigation, allowing users to quickly find the games they're looking for. The search function, filters, and sorting options are effective tools for narrowing down choices. Additionally, the website is fully responsive, ensuring a seamless experience across different devices.

    Returns and Exchanges

    Returning or exchanging board games bought from BoardinBrum.co.uk is a hassle-free process. They have a clear and straightforward returns policy, allowing customers to request returns within a specified time frame. The process is smooth, and their customer service team is readily available to assist with any issues or concerns.

    Promotions and Discounts

    BoardinBrum.co.uk offers regular promotions and discounts to make board game shopping even more enticing. Customers can take advantage of flash sales, seasonal discounts, and exclusive deals. Subscribing to their newsletter or following their social media channels is a great way to stay informed about the latest promotions and score some fantastic savings.

    Reputation

    BoardinBrum.co.uk has established a strong reputation in the board game community. They are highly regarded for their excellent selection, competitive prices, and exceptional customer service. Their dedication to providing a top-notch shopping experience has earned them a loyal customer base and positive reviews from satisfied gamers.

    Payment Options

    BoardinBrum.co.uk offers various payment options to cater to different customer preferences. Customers can conveniently pay for their purchases using major credit cards, such as Visa and Mastercard, as well as popular online payment platforms like PayPal. The secure payment gateway ensures the safety of personal and financial information.

    Loyalty Programs

    While BoardinBrum.co.uk doesn't currently offer an extensive loyalty program, they occasionally run special promotions or reward customers with exclusive discounts. While this may be an area for improvement, their overall commitment to providing quality products and exceptional service keeps customers returning.

    Customer Reviews

    BoardinBrum.co.uk has received overwhelmingly positive reviews from their customers. Many highlight the wide selection of board games, competitive prices, and excellent customer service as standout qualities. While there have been occasional comments about shipping delays, the majority of customers have expressed satisfaction with their overall experience.

    Community Involvement

    BoardinBrum.co.uk actively engages with the board game community, whether through participating in gaming events or sponsoring local gaming clubs. They regularly host game nights and tournaments to foster a sense of community and encourage social interaction among board game enthusiasts.

    Shipping and Costs

    BoardinBrum.co.uk offers reliable shipping services to both domestic and international customers. While shipping costs and times may vary depending on the destination, they strive to provide a reasonable and efficient service. Some customer reviews indicate occasional delays in shipping, but these instances appear to be infrequent and are swiftly addressed by their customer service team.