Bobselektro Reviews

Voted Good (4/5)

134 Votes

12 Reviews

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In the Kitchen Supply Store category

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L Liesbeth Dermont
172 days ago

Very friendly staff

Bob's Elektro is an absolute gem! I can't say enough about the friendly staff and excellent communication. When my delivery hit a snag and took longer than expected, they went above and beyond to keep me updated and followed up with the delivery company on my behalf. The level of care and dedication they showed truly sets them apart. I'm so grateful for the seamless resolution and top-notch service. Thank you, Bob's Elektro!
L Liesbeth Dermont
172 days ago

Exemplary Customer Service Experience at Bob’s Elektro

Wow! Where do I even begin? My recent experience with Bob's Elektro has left me in awe of their exceptional customer service. From the moment I reached out to them, I was greeted by an incredibly friendly and helpful staff who went above and beyond to assist me. Communication was key for me, and Bob's Elektro exceeded my expectations. Whether it was through emails or phone calls, they were always prompt and clear in their responses, ensuring that I was well-informed every step of the way. Despite a slight hiccup with the delivery, which unfortunately took longer than expected, the team at Bob's Elektro took it upon themselves to stay actively engaged and kept me updated on the situation. Their proactive approach in following up with the delivery company truly showcased their commitment to customer satisfaction. I can confidently say that Bob's Elektro's staff not only excels in providing top-notch service but they also genuinely care about their customers. My entire journey with them has been nothing short of amazing, and I wholeheartedly recommend their services to anyone in need of reliable and friendly assistance. Thank you, Bob's Elektro, for setting the bar high in customer service and for making my experience with you a memorable one.
F Frau marja
350 days ago

Above and Beyond: My Remarkable Experience with Bob’s Elektro

When I decided to purchase the Liebherr Chest Freezer from Bob's Elektro in April 2023, little did I know that I was about to embark on an exceptional customer journey. From the moment I reached out to them, the team at Bob's Elektro displayed sheer professionalism and efficiency. I received a prompt offer and was pleasantly surprised by the swift delivery, which arrived exactly as agreed upon, right to my cottage in Finland. What truly stood out to me was the unwavering kindness and support that the sales team extended throughout the process. Their exceptional service made the distance between us seem insignificant, as they went above and beyond to ensure that I was well taken care of. Now, as I revel in the functionality and quality of my new Liebherr Chest Freezer, I am filled with gratitude for the seamless experience provided by Bob's Elektro. Despite the higher freight costs due to the unavailability of my preferred model in Finland, I am wholeheartedly committed to continuing my business with Bob's Elektro in the future. Thank you, Bob's Elektro, for not only meeting but exceeding my expectations. Your outstanding service has left an indelible impression, and I eagerly anticipate further transactions with your esteemed company.
F Frau marja
350 days ago

Unprecedented Service and Quality – My Liebherr Chest Freezer Journey

Bob's Elektro has truly set the bar high with their exceptional service and high-quality products. When I purchased my Liebherr Chest Freezer from them, little did I know that I was in for an unforgettable experience. From the moment I contacted them, the team at Bob's Elektro was lightning-fast in providing me with an offer that exceeded my expectations. The delivery process was seamless, with each detail meticulously adhered to, right down to the delivery to my cottage in Finland. This level of efficiency and professionalism is what truly sets them apart. What really stood out to me was the unwavering support I received from their sales team. Their kindness and willingness to go the extra mile to ensure I was satisfied with my purchase made all the difference. Despite the high freight costs due to the unavailability of my desired Liebherr model in Finland, the overall experience was worth every penny. Thanks to Bob's Elektro, I now have my dream freezer and a newfound trust in their brand. I look forward to engaging with them for my future electronic needs, knowing that I'll receive nothing short of top-notch service. Bob's Elektro has not only gained a loyal customer but also a vocal advocate for their exceptional service and quality offerings.
R Richard de Muynck
1605 days ago

Excellent after sales service

When I ordered a washing machine from bobselektro.de and had it shipped from Hamburg to Italy, I initially had no issues. However, after some time, there was an unexpected electronic failure with the appliance. This is when the true test of a company's reliability comes into play. I cannot express enough gratitude for the exceptional after-sales service I received from bobselektro.de. The way they handled the situation was simply outstanding. From the moment I reached out to them about the issue, their team was prompt, attentive, and empathetic. They went above and beyond to resolve the problem, ensuring that I was inconvenienced as little as possible. The experience highlighted the true value of choosing a company that not only delivers a quality product but also stands behind it with exceptional customer service. I can confidently say that bobselektro.de has earned my trust and future business. I highly recommend bobselektro.de to anyone in need of appliances, knowing that they not only provide top-notch products but also unparalleled after-sales support. Thank you, bobselektro.de, for your dedication to customer satisfaction.
R Richard de Muynck
1605 days ago

Life Saver: Unmatched After Sales Support!

I cannot thank bobselektro.de enough for their outstanding after sales assistance! When my washing machine, shipped from Hamburg to Italy, encountered an unexpected electronic failure, I was apprehensive about resolving the issue from a different country. However, the team at bobselektro.de promptly came to my rescue, demonstrating unparalleled reliability and customer service. Their dedicated support during this stressful time not only reaffirmed my trust in their brand but also saved me from a potential nightmare. I am truly grateful for their exceptional help and highly recommend bobselektro.de to anyone in need of reliable and caring service.
H Henrik Jensen
2780 days ago

Exceptional Service and Unbeatable Convenience!

As a skeptic, I approached bobselektro.de with caution, but I was pleasantly surprised. The service provided was exceptional, and the staff went above and beyond to assist me. Not only did they ensure a timely delivery, but the entire process was seamless and hassle-free. Despite being located in Denmark, I am already looking forward to future transactions with them. A definite standout in terms of reliability and customer satisfaction!
H Henrik Jensen
2780 days ago

Exceptional Service and Support Going Beyond Expectations!

When I first stumbled upon bobselektro.de, I must admit I was hesitant, but boy, was I proven wrong! The service I received was nothing short of exceptional, and the staff went out of their way to be super helpful. Not only did my delivery arrive on time, but the support I received throughout the process was truly commendable. Even though I'm based in Denmark, the distance posed no barriers to receiving top-notch service. I am genuinely impressed and will definitely be a returning customer. Kudos to the entire team for exceeding my expectations with flying colors!
C Cristian Holban
4004 days ago

very fast shipping, great comunication

As a homeowner in Romania, I was in desperate need of a reliable vacuum cleaner. After scouring the internet, I stumbled upon bobselektro.de and decided to give it a shot. To my delight, not only did they have the exact Miele S8730 Special that I was looking for, but they also provided exceptional service. The shipping was remarkably fast, and the communication with the seller was impeccable. It's often challenging to trust online transactions, especially internationally, but bobselektro.de made the entire process seamless and worry-free. I'm beyond satisfied with my purchase, and I can confidently say that bobselektro.de has earned my trust and future business. Thank you for exceeding my expectations and providing a wonderful experience. Best wishes to the team at bobselektro.de! Cristian
C Cristian Holban
4004 days ago

A Heartfelt Testimonial: Seamless Experience with Bobselektro.de

As a customer from Romania, I recently had the pleasure of shopping at bobselektro.de, and I must say, the experience was nothing short of amazing. One of the standout aspects was the lightning-fast shipping - I was pleasantly surprised at how quickly my order arrived at my doorstep. This level of efficiency truly exceeded my expectations and made me a loyal customer instantly. Moreover, the communication with the seller was excellent. Clear and prompt communication is key for me when making online purchases, and Bobselektro.de didn't disappoint. From providing updates on my order to promptly addressing any queries I had, their communication was top-notch, adding a personal touch to the entire shopping experience. On top of that, the item I purchased, the Miele S8730 Special, exceeded my expectations. The quality was impeccable, and it was evident that Bobselektro.de takes pride in offering only the best products to their customers. The seamless transaction left me thoroughly satisfied and eager to recommend their services to others. Thank you, Bobselektro.de, for a wonderful shopping experience. Your exceptional service, coupled with a great selection of products, has truly won me over. I wish you continued success and look forward to more orders in the future. Best wishes, Cristian
M mal
4087 days ago

High class service

As an avid home cook, I've always sought the best kitchen appliances to elevate my culinary experience. When I stumbled upon Bobselektro, I was skeptical about ordering from an online store based outside of Sweden. However, from the moment I reached out to their team, my doubts were quickly dispelled. The customer service I received from Bobselektro exceeded my expectations. Their team was not only helpful but genuinely service-minded, going above and beyond to assist me in selecting the perfect appliances for my needs and ensuring a smooth shipping process to Sweden. This level of dedication to customer satisfaction is truly commendable. I am thrilled with the quality of the kitchen appliances I received, and the seamless transaction has made me a loyal customer. I'll be sure to recommend Bobselektro to anyone in search of high-class service and top-notch products. Thank you, Bobselektro, for making my kitchen dreams a reality. I look forward to future purchases with your exceptional team.
M mal
4087 days ago

Exceptional Service Beyond Borders

As an international customer ordering kitchen appliances from bobselektro.de for delivery to Sweden, I was pleasantly surprised by the high level of service provided. The team at bobselektro went above and beyond to assist me throughout the entire process, ensuring a smooth and seamless experience. Their attentiveness and dedication to customer satisfaction truly set them apart. I am thrilled with my purchase and will not hesitate to recommend bobselektro to others in need of top-notch service and quality products. Thank you for exceeding my expectations!

Introduction

Bobselektro.de is an online electronics retailer that offers a wide range of products for tech enthusiasts and consumers. With a focus on providing quality products at affordable prices, bobselektro.de aims to be a go-to destination for all your electronic needs.

Pros and Cons

  • Pros:
    1. Extensive selection of electronics
    2. Competitive pricing
    3. Responsive customer service
    4. Easy-to-use website
    5. Flexible payment options
  • Cons:
    1. Limited international shipping
    2. Lack of physical stores
    3. Occasional delays in shipping

User Experience

Bobselektro.de provides a seamless user experience with its intuitive website design and user-friendly navigation. Browsing through the extensive range of products is effortless, thanks to well-organized categories and helpful search filters. The product pages offer detailed descriptions, specifications, and customer reviews, aiding in informed decision-making. However, occasional delays in shipping might slightly affect the overall user experience.

Pricing and Value for Money

Bobselektro.de offers competitive pricing, often beating its competitors. The website frequently runs promotions and discounts, allowing customers to find great deals on their desired electronics. The value for money is excellent, with high-quality products available at affordable prices.

Customer Service

Bobselektro.de values its customers and provides responsive customer service. The knowledgeable and friendly support team promptly addresses queries and concerns through multiple channels, including phone, email, and live chat. Their commitment to customer satisfaction is commendable.

Product Quality and Selection

Bobselektro.de ensures high product quality by partnering with reputable brands and suppliers. The extensive selection of electronics encompasses various categories such as smartphones, laptops, cameras, audio equipment, and gaming consoles. Customers can find both entry-level and premium products, catering to different budgets and preferences.

Website Usability

The bobselektro.de website is user-friendly and minimalist in design. It loads quickly and provides a smooth browsing experience across different devices. The intuitive layout and straightforward navigation make it easy for customers to find products, add them to the cart, and complete their purchase hassle-free.

Returns and Exchanges

Bobselektro.de has a fair and transparent returns and exchanges policy. If customers encounter any issues with their purchase, they can initiate a return or exchange within a specified timeframe. The company ensures a smooth process, provided the product meets the necessary requirements for return or exchange.

Promotions and Discounts

In addition to competitive pricing, bobselektro.de frequently offers promotions and discounts on various products. Customers can stay updated on the latest deals through the website's dedicated promotions section or by subscribing to their newsletter. These promotions and discounts enhance the value for money and make shopping more affordable.

Reputation

Bobselektro.de has built a solid reputation in the electronics retail industry. With a growing customer base and positive reviews, the company has gained trust and recognition for its commitment to quality products and exceptional customer service. Their excellent reputation is a testament to their reliability and credibility.

Payment Options

Bobselektro.de offers flexible payment options to accommodate diverse customer preferences. Customers can choose from various secure payment methods, including credit and debit cards, PayPal, and bank transfers. The website ensures the confidentiality and security of customer payment details.

Loyalty Programs

Currently, bobselektro.de does not have a specific loyalty program. However, customers can benefit from the frequent promotions and discounts offered by the website, which indirectly rewards their loyalty.

Customer Reviews

Customer reviews play an integral role in helping potential buyers make informed decisions. Bobselektro.de encourages customers to leave reviews on their purchased products, contributing to an extensive database of genuine feedback. Positive reviews highlight consumers' satisfaction with the product quality, pricing, and customer service offered by bobselektro.de.

Community Involvement

Bobselektro.de actively participates in community initiatives, supporting charitable causes and local events. Through their involvement, the company demonstrates its commitment to social responsibility and community development.

Shipping and Costs

Bobselektro.de offers shipping within Germany and select international destinations. While domestic shipping is generally prompt, international shipping may experience occasional delays. The website provides transparent information regarding shipping costs, allowing customers to assess and choose the most suitable delivery option.

Overall, bobselektro.de is a reliable and customer-centric online electronics retailer, providing a wide range of quality products at competitive prices. With a user-friendly website, responsive customer service, and a solid reputation, bobselektro.de is a go-to destination for tech enthusiasts seeking value for money without compromising on product quality.