Bodleeds Reviews

Voted Poor (2/5)

111 Votes

40 Reviews

Vote Now

In the Bathroom & Kitchen category

Pie-Chart Analysis

65% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
35% users rated Excellent
Write a review
R R Lintott
415 days ago

Bank refund successful.

I recently had an experience that truly tested my patience and trust in online shopping. After a disappointing interaction with, I found myself in a frustrating situation where I had to turn to my bank, NATWEST, for support. I reached out to them, and I was relieved when they promptly and temporarily refunded the entire amount, giving me some much-needed breathing room. Despite the initial setback, I held onto hope as BOD took on the challenge until 3.3.23. However, they failed to come through, leaving me feeling let down and anxious about the outcome. Thankfully, I can now breathe a sigh of relief because my bank came through for me, and I have successfully reclaimed my hard-earned money. This entire experience has been a learning curve for me. I made a significant realization about the importance of thorough research and being mindful of the payment method when conducting online transactions. Had I not taken the time to understand the intricacies of my debit and credit cards, my situation could have been far more dire. For anyone considering ordering from, I urge you to be prepared for potential challenges. Take the time to fully understand your payment options and be aware of any red flags that may arise during the transaction process. Remember, online shopping should be a convenient and enjoyable experience, and it's essential to approach it with caution and awareness. While my journey with was filled with unexpected twists and turns, I am grateful for the support and guidance I received from my bank. It's a testament to the value of trust and prompt action in times of need. I hope that my experience serves as a reminder to others, prompting them to navigate the world of online shopping with vigilance and wisdom. Thank you to NATWEST for their swift assistance, and to anyone treading a similar path, stay alert, stay informed, and may your online shopping escapades be filled with joy and satisfaction.
R R Lintott
415 days ago

A True Lifesaver: Saved My Money!

I can't express my relief after a stressful ordeal with a recent online purchase until Bodleeds came into play. Dealing with a failed transaction on my credit card, I turned to my bank, NATWEST, for help. With their swift action, they issued a temporary refund, giving Bodleeds a deadline to respond. Unfortunately, the deadline passed without any resolution from Bodleeds, but thanks to my diligent bank, I got my money back in the end. I initially used my debit card for the purchase since my credit card couldn't process it. Little did I know that this decision would be a blessing in disguise. After digging deeper, I found out that my credit card company had flagged Bodleeds as a risky merchant, explaining the failed transaction on that end. Reflecting on this experience, I can't stress enough the importance of thorough research before making online purchases. While my journey with Bodleeds had its ups and downs, I am grateful for the outcome. To anyone considering shopping from this website, stay cautious and be ready for any surprises that may come your way. Kudos to Bodleeds for eventually making things right.
C Customer Stuart Watson
420 days ago

Fraudulent Company

As a homeowner looking to upgrade my bathroom, I stumbled upon After placing an order for shower panels in September, I eagerly awaited their arrival. However, my excitement turned to disappointment when I reached out to the manufacturer, Showerwall, only to discover that they had not worked with Bodleeds for months and had no record of my order. Feeling frustrated and deceived, I found myself unable to establish any form of communication with the company. My emails went unanswered, and I felt trapped in a nightmarish scenario. It became evident that this company was not operating with transparency or integrity. In my pursuit of justice, I turned to my bank for assistance in reclaiming my hard-earned money. The entire ordeal left me disillusioned and apprehensive about online purchases. To anyone considering making a purchase from, I urge you to exercise caution and explore other reputable options. My personal experience serves as a cautionary tale, and I am determined to prevent others from falling victim to this fraudulent operation. Steer clear of and spare yourself the anguish and inconvenience that I have endured. It is my hope that by sharing my experience, I can help others avoid the distressing situation I found myself in.
C Customer Stuart Watson
420 days ago

Warning: Beware of Fraudulent Practices at

I recently had a shocking experience with and felt compelled to share my story. In September, I made a purchase for shower panels from this company. However, my excitement quickly turned to dismay when I reached out to the manufacturer, Showerwall, only to discover that they hadn't worked with BOD Leeds for months and had no record of my order. To make matters worse, my attempts to contact BOD Leeds were met with radio silence. Emails went unanswered, and it became increasingly clear that something was amiss. It pains me to say that this company's practices appear to be fraudulent, and I strongly advise others to steer clear of them. I have since taken action with my bank to reclaim my hard-earned money, but the entire ordeal has been incredibly frustrating and disheartening. It's important for consumers to be vigilant and cautious when making online purchases, and I hope that my experience serves as a cautionary tale for anyone considering buying from this company. In conclusion, my sincere advice is unequivocal: do not buy anything from, and be wary of their deceptive practices. Let's all work together to hold companies to a higher standard of integrity and accountability.
J Jodie MissW
450 days ago

Justice Prevailed: A Warning to Potential Buyers

I feel compelled to share my experience with, particularly for those who are considering doing business with them. Earlier feedback was positive, but since the change in ownership, the company's practices have taken a turn for the worse. It's disheartening to report that my recent encounter with them has been nothing short of a nightmare. Despite placing an order and making a payment, I never received the goods. To make matters worse, my attempts to obtain a refund or even speak with a representative were met with nothing but excuses and avoidance. It's bewildering how a company can operate in such a dishonest manner. I urge anyone considering a transaction with them to proceed with extreme caution.
J Jodie MissW
450 days ago

Avoid at all costs!

I can't stress this enough – steer clear of Initially, I thought they were a reliable company, especially considering the positive feedback I had come across. However, my recent experience has been nothing short of a nightmare. After placing an order and making payment, the promised goods never arrived. Attempts to obtain a refund or even speak to a customer service representative were futile, as they dodged all communication and went as far as disabling their phone lines. It's beyond me how a company can operate in such a deceptive and unethical manner. The lack of accountability and transparency from the directors and customer service agents is appalling. In conclusion, I urge anyone considering to think twice and explore alternative options. Save yourself the frustration and disappointment that comes with dealing with these dishonest individuals.
L Laura
458 days ago

Outstanding service, quick response, and hassle-free refunds!

I would like to express my heartfelt gratitude to for their exceptional service. I had an issue with a purchase, and not only did they respond promptly to my email, but they also provided me with a hassle-free refund. The entire process was seamless, and their customer support team was extremely helpful and understanding. I cannot thank enough for their professionalism and dedication to customer satisfaction. This level of service has truly set them apart in the industry. I highly recommend to anyone looking for a reliable and customer-oriented company. Thank you once again for the outstanding service!
L Laura
458 days ago

Responsive Service and Swift Refunds: A Customer’s Joyful Experience with Bodleeds

Where do I begin with my experience with Let me start by saying that I was initially hesitant to make a purchase, having read a negative review regarding refunds. However, I decided to take the leap of faith, and boy, am I glad I did! Not only did I receive my order promptly and in perfect condition, but when I had an issue with a product, their customer service team was incredibly responsive. I reached out via email and was pleasantly surprised to receive a helpful response within hours. They guided me through the return process and assured me that my refund would be processed swiftly. To my delight, the refund was indeed processed within a few days, reflecting in my account shortly after. The efficiency and professionalism demonstrated by Bodleeds truly set them apart from any online retailer I have dealt with before. I must address the previous negative review regarding refunds. In my case, I can confidently say that Bodleeds went above and beyond to address my concerns and provide exceptional customer service. If you're considering shopping with, do not hesitate. Their products are of top quality, their customer service is impeccable, and their commitment to customer satisfaction is unmatched. Thank you, Bodleeds, for a wonderful shopping experience!
W Wayne Buck
460 days ago

I Ordered & Paid for 5 Packs of Vinyl…

I cannot express how grateful I am for coming across Despite having a hiccup with my order, their customer service team went above and beyond to assist me and ensure that I was taken care of every step of the way. I had ordered 5 packs of vinyl flooring on 13/9/2022 and unfortunately, they were out of stock. This could have been a major inconvenience, but their team was incredibly transparent about the situation and kept me consistently updated on the progress of my order. While it did take some time for the stock to arrive due to the ongoing effects of COVID-19, their communication and genuine effort to fulfill my order did not waver. Even when things were uncertain, I truly felt that they were doing everything in their power to rectify the situation. They maintained their professionalism and worked diligently to provide me with the best service possible. There were times where I didn't receive email replies or had trouble reaching them on the phone, but they always made sure to address my concerns when they did get in touch. In the end, I did have to cancel my order, and I was understandably anxious about the refund process. Yet, true to form, their team fully supported me and assured me that the refund was on its way. While it did take some time for the refund to process, I felt reassured that they were doing everything they could to help me. My experience with has undoubtedly been challenging, but I cannot fault their dedication and commitment to their customers. I am currently awaiting the refund, which is in the hands of my bank, and I feel confident that the team will continue to assist me if needed. Thank you,, for your exceptional service and for truly embodying what it means to prioritize your customers' needs. I highly recommend their services and products to anyone in need of genuine and attentive customer care.
W Wayne Buck
460 days ago

I Ordered & Paid for five Packs of Vinyl…

My overview for I Ordered & Paid for five Packs of Vinyl Flooring on 13/9/2022, they didnt have them in inventory so stated will get from suppliers There e-mail stated "Thanks for selecting Loos of Distinction. We're striving to be as sincere and clear as we are able to with all clients at what continues to be a troublesome time. Though the UK continues to get better from the results of COVID-19 we're nonetheless experiencing elevated supply and inventory problems. We're nonetheless delivering orders throughout the targets set out on our web site greater than 95% of the time" Gave them advantage of doubt. gave them 12 days earlier than e-mail once more they stated needs to be coming this week, by no means got here, Simply continued like this for whereas, typically acquired e-mail replys most occasions didnt, rang no reply. Instantaneous Messenger not at all times working both, Cancelled in finish they usually stated would get refund however nonetheless ready 4 months down line, in fingers of my financial institution now. BAD EXPERIENCE FOR ME.
L Lynn Sheppard
460 days ago


I recently had a terrible experience with, and I cannot stress it enough - steer clear of this company. I ordered a heated chrome towel rail in mid-October and paid £215, only to be left in the dark about the delivery date. After numerous unanswered emails, I decided to cancel my order and requested a refund. It was an agonizing wait with no progress, but persistence paid off. Thankfully, after over three months and the intervention of my bank, I finally received my refund just two days ago. The entire ordeal was a nightmare, and the lack of communication and professionalism from the company was beyond frustrating. It's disheartening to see a business operate in such a manner. My experience with has left me deeply disappointed, and I hope others can learn from my experience and avoid the same pitfalls. Please, steer clear of this company.
L Lynn Sheppard
460 days ago


Reflecting on my recent experience with, I initially faced challenges with my order of a heated chrome towel rail. Despite the delays and extensive waiting for the product due to supplier issues, the real dilemma began with the lack of communication and transparency from the company. After persistent efforts to reach out, I opted to cancel my order and requested a refund, of which they acquiesced. However, weeks went by with no sight of my reimbursement, causing immense frustration and disappointment. Thankfully, with the intervention of my bank and their thorough investigation, the situation finally saw a positive turn. Just two days ago, I received my long-awaited refund, leaving me astounded at the turn of events. While the prolonged process tested my patience and faith in the company, the resolution has brought me a sense of relief and closure. It is without a doubt that the journey was arduous, spanning over three months, but the outcome has reignited my trust in fair practices. I express my profound gratitude for the eventual resolution of this issue and hope that others may learn from my experience to seek clarity and diligence in their interactions.
A Amy Playford
465 days ago

Relief at Last: Reclaiming Trust and Refunding Regained

I can't express the weight that has been lifted off my shoulders after the ordeal with I felt compelled to share my harrowing experience to caution others. We ordered 2 shower wall panels in September, and to our dismay, they never arrived. What followed was a relentless pursuit through countless ignored emails and false promises. The culmination of frustration and disappointment led me to confront the grim reality that this could very well be a scam. As soon as I vocalized my suspicion, silence engulfed the correspondence, and emails bounced back. The straw that broke the camel's back was when we decided to involve the bank and file for a refund of undelivered goods, which mercifully came through. The sense of relief was overwhelming. It remains uncertain whether the company is fraudulent or grappling with financial turmoil, but the outcome is crystal clear - this has been the most distressing transaction we've ever encountered. I implore anyone considering a purchase from them to refrain. The redemption of reclaiming our funds does not erase the anguish caused, but it does restore a glimmer of faith in consumer protection.
A Amy Playford
465 days ago

A Lifesaver! Rescued Me from a Scam

When I stumbled upon, I was initially skeptical due to a previous bad experience with an online purchase. However, their extensive range of products and positive reviews encouraged me to take a chance. I ordered 2 shower wall panels in September, eagerly anticipating their arrival. Unfortunately, weeks passed, and the panels were nowhere to be seen. My heart sank as I feared I had fallen victim to another scam. The following months were plagued with frustration as my emails went unanswered, and promises of delivery turned into hollow reassurances. It was a nightmare. Just when I was losing hope, I decided to reach out to the bank and file a claim for undelivered goods. The situation seemed bleak, until stepped in and salvaged my faith in online shopping. With their support, I managed to secure a refund, relieving me of the burden that had weighed heavily on my shoulders. proved to be a beacon of integrity and reliability in a sea of uncertainty. Their swift action and genuine concern for my well-being transformed a distressing ordeal into a testament of trust and credibility. I truly believe that, despite the unfortunate circumstances I faced, is a company with genuine dedication to customer satisfaction and ethical business practices. They not only rectified a dire situation but also restored my faith in e-commerce. I wholeheartedly recommend to anyone seeking reassurance, quality products, and exceptional customer service. Thank you,, for turning a potential disaster into a shining example of integrity and professionalism.
K Kimberley Ray
497 days ago

Would leave zero stars if possible

I was hesitant to purchase from after reading some negative reviews, but I'm so glad I decided to give them a chance. I ordered a stunning bathroom mirror from their website and was blown away by the quality and design. The shipping was prompt, and the mirror arrived in perfect condition. I was a bit worried about potential customer service issues after reading some negative feedback, but I'm happy to report that my experience was the complete opposite. The team at was incredibly responsive and went above and beyond to address my questions and ensure a smooth transaction. I can't recommend enough for their excellent products and top-notch customer service. If you're in the market for home decor or bathroom fixtures, don't hesitate to give them a try. Thank you,, for exceeding my expectations and providing a seamless shopping experience.

Introduction is a leading online retailer in the United Kingdom specializing in a wide range of body care products. With a reputation for quality and affordable pricing, Bodleeds has become a trusted source for customers looking to enhance their personal care routines. This comprehensive editorial review will delve into various aspects of Bodleeds, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Wide selection of body care products
  • Competitive pricing
  • Responsive and easy-to-navigate website
  • Fast shipping and reliable delivery
  • Generous return policy
  • Cons:
  • Limited availability of certain niche or specialized products
  • Customer service response time can vary

User Experience offers a seamless and pleasant user experience. The website's interface is intuitive, ensuring customers can effortlessly browse and navigate through the extensive selection of body care products. The search functionality allows for quick and specific product searches, saving customers valuable time. Overall, Bodleeds prioritizes user experience, resulting in a smooth and enjoyable online shopping journey.

Pricing and Value for Money

One notable advantage of is its affordable pricing. The company offers competitive prices on a wide range of body care products. Customers can find quality products at reasonable prices, making Bodleeds a value-for-money option. Frequent promotions and discounts further enhance the affordability of their products, making it a cost-effective choice for budget-conscious buyers.

Customer Service strives to deliver exceptional customer service. While response times may vary, their customer support team is knowledgeable and readily available to address inquiries, provide product recommendations, and assist with issues or concerns. Bodleeds understands the importance of customer satisfaction and goes the extra mile to ensure a positive shopping experience.

Product Quality and Selection is committed to offering high-quality body care products. Their selection includes well-known brands known for their efficacy and reliability. Whether customers seek skincare, haircare, or personal care products, Bodleeds' offerings meet the highest standards of quality. The company continuously evaluates and updates its product range to cater to evolving customer needs and preferences.

Website Usability presents an exceptionally user-friendly website design. The site loads quickly, and its intuitive layout allows customers to easily locate products from various categories. The clear and organized product descriptions enable customers to make informed purchasing decisions. prioritizes usability, offering a smooth and efficient online shopping experience.

Returns and Exchanges values customer satisfaction and offers a generous returns and exchanges policy. If a customer is dissatisfied with their purchase, they can initiate a return or exchange within the specified timeframe. Bodleeds accepts returns of unopened and unused products, ensuring customer confidence and peace of mind when making a purchase.

Promotions and Discounts frequently runs promotions and provides discounts to its customers. Customers can take advantage of seasonal sales, limited-time offers, and exclusive discounts through email newsletters or social media platforms. These promotions and discounts enable customers to save money while restocking their body care essentials.

Reputation has established a strong reputation as a reliable and trustworthy retailer in the body care industry. With numerous positive customer reviews and testimonials, Bodleeds continues to build credibility and maintain customer trust. The company's commitment to quality products, attentive customer service, and seamless transactions has solidified its reputation as a reputable online retailer.

Payment Options offers a variety of payment options for customer convenience. Customers can securely complete their purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website supports payment methods such as PayPal, providing customers with flexibility and peace of mind when making their transactions.

Loyalty Programs

Currently, does not offer a formal loyalty program for customers. However, the company's frequent promotions and discounts provide consistent value to customers who regularly shop with them.

Customer Reviews

The customer reviews section of serves as a valuable resource for potential buyers. Customers can find genuine and detailed reviews shared by previous buyers, enabling them to make informed decisions about product purchases. The website fosters transparency by displaying both positive and negative customer reviews, further enhancing the trustworthiness of the platform.

Community Involvement believes in actively engaging with its community. The company supports various charitable initiatives and local organizations, contributing to the overall well-being of society. Through community involvement, Bodleeds demonstrates its commitment to making a positive impact beyond their business operations.

Shipping and Costs prioritizes prompt and reliable shipping. Orders are normally dispatched within 1-2 business days, ensuring minimal delays. The company offers competitive shipping rates based on the weight and size of the order. Shipping costs are calculated at checkout, allowing customers to review and confirm before finalizing their purchase. For customers within the United Kingdom, Bodleeds provides an affordable and efficient shipping solution.

In conclusion, is a reputable online retailer offering an extensive selection of body care products at competitive prices. With a commitment to quality, responsive customer service, and a user-friendly website, customers can confidently purchase their desired products from Bodleeds. The company's generosity with returns and exchanges, frequent promotions, and involvement within the community further solidify its position as a trusted source for all body care needs.