Users Voice for Bodybuilding

22% users rated Terrible
0% users rated Poor
0% users rated Average
1% users rated Very Good
77% users rated Excellent
Pie Chart Review Representation for Bodybuilding
Bodybuilding Overall rating
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Review article published on: 03 Jun 2019

Last updated by on 06 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Oct 2022 5 1 4.4 4 1 4.7
Nov 2022 4.5 5 2.7 3.3 5 4.5
Dec 2022 5 2.2 5 5 5 5
Jan 2023 5 5 4.6 2.7 2 4.1
Mar 2023 1.9 1.3 5 3 1 5
Line Chart for Rating of peer stores

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Detailed Bodybuilding Review by

Introduction:

Bodybuilding.com is an online retailer that specializes in health and fitness products, including supplements, workout equipment, and meal plans. Founded in 1999, the website has grown to become one of the most popular resources for fitness enthusiasts worldwide.

Pros:

Bodybuilding.com offers a vast selection of high-quality products, including supplements from trusted brands, fitness equipment, and workout apparel. They also have an active online community where customers can connect and share training advice, supplement reviews, and progress updates. The website also offers free shipping on orders over $75.

Cons:

One of the main drawbacks of Bodybuilding.com is the pricing, as the products tend to be more expensive than other online retailers. Additionally, some customers have reported issues with shipping times, with some orders taking longer than expected to arrive.

User Experience:

The user experience on Bodybuilding.com is generally positive, with a user-friendly interface that makes it easy to find and purchase products. The website also offers detailed product descriptions, customer reviews, and a frequently asked questions section.

Pricing and Value for Money:

The pricing on Bodybuilding.com tends to be higher than other online retailers, but the website does offer promotions and discounts on a regular basis. Overall, the value for money offered by Bodybuilding.com is good, with high-quality products and a strong reputation for customer service.

Alternatives:

Some popular alternatives to Bodybuilding.com include Amazon, GNC, and Vitamin Shoppe. These retailers offer similar products at similar prices, but may not have the same level of community involvement or customer support.

Customer Service:

Bodybuilding.com has an excellent reputation for customer service, with a dedicated customer support team that is available via phone, email, or live chat. Additionally, the website offers a comprehensive help center with answers to common questions and issues.

Product Quality and Selection:

The product quality on Bodybuilding.com is generally high, with a focus on well-known brands and trusted manufacturers. The website also has a vast selection of products, including supplements for weight loss, muscle gain, and general health, as well as workout equipment and nutritional supplements.

Website Usability:

The website usability on Bodybuilding.com is excellent, with a clean, modern design and easy navigation. The website is also optimized for mobile devices, making it easy to shop and browse products on the go.

Returns and Exchanges:

Bodybuilding.com has a straightforward returns and exchanges policy, with customers able to return products within 90 days of purchase for a full refund or exchange. The website also offers free return shipping on eligible products.

Promotions and Discounts:

Bodybuilding.com offers a range of promotions and discounts, including daily deals, weekly sales, and seasonal sales. Customers can also save money by signing up for the website's email newsletter or loyalty program.

Reputation:

Bodybuilding.com has a strong reputation in the health and fitness industry, with a focus on high-quality products and excellent customer service. The website has won several awards and has been featured in numerous publications, including Men's Health and Women's Health.

Payment Options:

Bodybuilding.com accepts a range of payment options, including major credit cards, PayPal, and Apple Pay. The website also offers financing options for larger purchases.

Loyalty Programs:

Bodybuilding.com offers a loyalty program called All Access, which provides members with exclusive discounts, free shipping, and other perks. Members can also access tailored workout plans and nutrition advice.

Customer Reviews:

Customer reviews on Bodybuilding.com are generally positive, with many customers praising the website's product selection, customer service, and community involvement. The website also features an extensive customer review section for each product, providing valuable feedback for other customers.

Community Involvement:

Bodybuilding.com has an active and engaged community of fitness enthusiasts, including bodybuilders, athletes, and general fitness enthusiasts. The website offers forums, blogs, and social media channels where customers can connect, share advice, and support each other in their fitness journeys.

Shipping and Costs:

Shipping on Bodybuilding.com is generally fast and reliable, with most orders arriving within a few days. Shipping costs are calculated based on the size and weight of the package, and free shipping is available on orders over $75.

Bodybuilding Recent User Reviews

User Rating

5 stars

92

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Reviewer Name: Jc Ryan

Review Submission Date: 2023-01-18

Review Title: No deliveries no refunds
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Review Description: No deliveries no refunds. Ordered 2 jym whey costing over 100£. Nothing arrived and i was told customs had some problems so it has been returned(this was on fedex site) asked for refund but there is no customer service to talk to. Only a virtual assistant who will go in loops and loops only taking your email most of the time uk order number aren’t even found on their website. Thankfully I opened a case against them on paypal and they haven’t even responded to them yet ITS BEEN 2 MONTHS!

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Reviewer Name: Eric Hank

Review Submission Date: 2023-01-18

Review Title: Avoid this website like the plague
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Review Description: I made an order totaling $140 on 1/4/2023 and the order has yet to be fulfilled. Not even in the shipping phase. Customer service is a joke. Not responding to emails, chat gets me nowhere, and calling the number redirects me to email or chat and then promptly hangs up. There is no way to cancel this order. This site used to be good, I was a faithful customer for years. As far as I'm concerned they lost a customer for good and deserve to be shut down entirely. Buy your products elsewhere.

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Reviewer Name: Vencedor Ligerio

Review Submission Date: 2023-01-14

Review Title: No longer a good company. Avoid.
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Review Description: Listen to the reviews. It will take weeks to receive your product and customer service has been completed shut down. They will ignore your emails no matter how many you send. I will never order from them again and maybe I’ll receive my product someday.

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Reviewer Name: Ashley

Review Submission Date: 2023-01-11

Review Title: Great customer service. Very happy
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Review Description: I interacted with Lean Leah who was able to help me with my problem, promptly and with a great attitude. I was completely satisfied with our exchange.

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Reviewer Name: Charles

Review Submission Date: 2023-01-10

Review Title: Something wrong with site.
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Review Description: The site is very glitchy. I placed an order and paid with pay pal. It charged my card then back at site it wanted $10 for shipping. So now my order is not showing up and I'm out $30. I get shipping cost but don't charge me and then ask for shipping cost. Stay away from this site.

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Reviewer Name: Erick Miyazaki

Review Submission Date: 2023-01-10

Review Title: Something bad is going on with this site
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Review Description: This website used to be very good. I’m not sure what is going on lately.Lack of varieties of products.I made a purchase on December 20, 2022.They still haven’t shipped it yet. No live chat for costumer support anymore. Emails are being ignored. Don’t buy from this website until they at least make a statement about what they are going thru.

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Reviewer Name: Michelle Strand

Review Submission Date: 2022-12-28

Review Title: Millie
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Review Description: Customer support agent, Millie, took great care of me. She went out of her way to help me out. Excellent service!!!

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Reviewer Name: Jacob Gigliotti

Review Submission Date: 2022-12-23

Review Title: I recently bought a year BodyFit Membership…
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Review Description: I recently bought a year BodyFit membership, unfortunately after a week it no longer allows me to have access. I have checked the customer service live chat multiple times this week and it states no one is available. I then have sent an email to the support line 6 days straight and no responses. I now am out $40 and a product that doesn't work. What is going on!!!!

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Reviewer Name: Ryan

Review Submission Date: 2022-12-22

Review Title: Great products and caring customer service.
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Review Description: I've received two great products from bodybuilding.com. When one of them was lost in the mail, customer service did an extensive search to try and find the shipping delay. When it couldn't be found, they were quick to send me a replacement, no questions asked.

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Reviewer Name: That Me

Review Submission Date: 2022-12-21

Review Title: Canadians Beware!!!
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Review Description: I live in Canada & ordered from them many times. Since this time they sent it with f***ing FedEx I had to pay extra $33 on brokerage/ fake duty fees for a protein powder that is worth $90. Yes that's 33% extra markup.Canadian Customers Beware! Do not order from Bodybuilding.com!!!

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