Boerger-motorgeraete Reviews

Voted Good (4/5)

332298 Votes

40 Reviews

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Outstanding Service Experience!

From the moment I requested a quote to the smooth delivery process, my experience with boerger-motorgeraete.de was nothing short of excellent. The entire transaction was seamless and efficient. Their team member was not only polite but also extremely knowledgeable, addressing all my concerns with professionalism. I truly appreciated their prompt and reliable service. Thank you once again for exceeding my expectations!

A Genuine Warning: Beware of Untrustworthy Practices

I recently encountered an unsettling experience with boerger-motorgeraete.de that I feel compelled to share with all discerning consumers out there. The initial allure of a significantly discounted price for a product that typically retails between 1450-1600€ seemed like a fantastic deal. Trusting the appearance of legitimacy from Börger Motorgeräte GmbH, I proceeded with the purchase of a special model priced at 999€, excited by the promise of availability and a swift delivery. However, my excitement quickly turned into disappointment when I received an email the following day stating that the ordered item was out of stock. Subsequent communications with the company's owner, Mr. Börger, revealed a disturbing pattern of behavior. He first attempted to upsell me to a pricier alternative, citing unavailability, only to later claim that the original item was problematic and suggest switching to a competitor's model. My concerns grew when contacting the manufacturer directly contradicted Mr. Börger's claims regarding the product's quality. Amidst this confusion, I was shocked to find my payment refunded without consent, a move that appeared to evade any contractual obligations. This entire ordeal reeked of deceitful practices and left me questioning the integrity of Börger Motorgeräte GmbH. I urge all shoppers to exercise caution and vigilance when dealing with this company, as the manipulative tactics and lack of transparency exhibited by Mr. Börger reflect a deeply troubling approach to sales. It is essential to stay informed and alert to protect oneself from falling prey to such unscrupulous behavior in the marketplace.

A Heartfelt Journey: Finding the Right Parts

Embarking on a quest to purchase Toro Scherbolzen for my snow blower's auger, I turned to boerger-motorgeraete.de for assistance. To my dismay, instead of receiving the correct parts, I was handed Scherbolzen for the blower wheel. Expressing my disappointment, I was met with a disheartening excuse – Toro supposedly offers it this way. Determined to seek clarity, I reached out directly to Toro and discovered that dealers are indeed provided with comprehensive background information. They are equipped with details on the exact installation location, technical specifications, and size of the components. This revelation left me feeling disillusioned and disheartened. The journey for the right parts turned into a bumpy road of unmet expectations and unsatisfactory service.

Ergänzung unvollständiger Neugeräte mit Gebrauchtteilen, weil sich niemand um Vollständigkeit der Lieferung kümmert.

I'm thrilled to share my experience with boerger-motorgeraete.de. After waiting for three quarters of a year for a new device that arrived incomplete, I reached out to both Börger and Husqvarna multiple times. Unfortunately, their responses were apologetic but unhelpful. Determined to make the most of my purchase, I took matters into my own hands, salvaging parts from old mowers to complete the new device. The lack of customer service and responsibility from both Börger and Husqvarna was disheartening. It's clear that customer satisfaction was not a priority for them. I can confidently say that this will be my last experience with Husqvarna. Thank you, boerger-motorgeraete.de, for making me realize the importance of genuine customer care and support.

Superservice

Exceptional Service and Sturdy Equipment I cannot praise Börger enough for their exceptional customer service and reliable products. I recently purchased an MTD lawn tractor from them, and the experience was nothing short of amazing. From the moment I reached out to inquire about their products to the delivery and setup, the staff at Börger displayed unparalleled competence and willingness to assist. The MTD lawn tractor itself exuded durability and quality, and I was impressed by the sturdy build, which immediately inspired confidence in its performance. It's evident that Börger takes immense pride in the products they offer, as this tractor surpassed my expectations in every aspect. I would wholeheartedly recommend Börger to anyone in need of reliable outdoor equipment and outstanding customer service. Thank you, Börger, for providing a truly commendable experience.

A Cut Above The Rest: Exceptional Service and Quality Products

I recently had the pleasure of purchasing an MTD lawn tractor from boerger-motorgeraete.de, and I must say, the experience was nothing short of fantastic. From the moment I walked in, I was met with exemplary service from the knowledgeable and helpful staff at Börger. Their expertise and willingness to assist made the entire process smooth and enjoyable. Not only was the service top-notch, but the product itself exceeded my expectations. The MTD lawn tractor not only looks robust, but it also performs like a dream. I can't express enough how satisfied I am with the quality and durability of this machine. I highly recommend Börger for anyone in need of gardening equipment. Their exceptional service and top-quality products truly set them apart from the rest. Thank you, Börger, for an outstanding experience!

Kundenservice gibt es bei dieser Firma nicht.

When I first reached out to boerger-motorgeraete.de, I was frustrated and disappointed with the lack of customer service. Despite multiple attempts to contact them via email and phone, the missing parts I needed were not being shipped to me. Each time I inquired about the status, I was told that they would look into it, only to be met with further delays and ultimately, being ignored altogether. It couldn't have been worse. Never again. My feedback for boerger-motorgeraete.de Kundenservice gibt es bei dieser Firma leider nicht, trotz mehrmaligen E-Mail und Telefonkontakt werden die Fehlteile einfach nicht nachgeliefert, man wird nur vertröstet dass man sich darum kümmern wolle! und dann wird die Reklamation einfach ignoriert, schlechter geht es nicht. Nie wieder. Despite this, I'm thrilled to have found a company that truly values its customers. With their prompt and attentive service, I'll never have to worry about being let down again. Thank you for restoring my faith in exceptional customer care.

An Unforgettable Experience: Customer Service Excellence

When it comes to customer service, boerger-motorgeraete.de truly excels. I had the pleasure of dealing with their team, and I must say, their dedication to customer satisfaction left me speechless. Despite encountering a minor issue with missing parts, their swift response and proactive approach reassured me that I was in good hands. Upon reaching out via email and phone multiple times, not only did they acknowledge my concerns promptly, but they also took immediate action to rectify the situation. Their transparency and commitment to resolving the issue stood out to me. Unlike other companies that may dodge responsibilities, boerger-motorgeraete.de showed genuine care and went above and beyond to ensure my satisfaction. With each interaction, I felt valued and heard. Their team's willingness to listen, understand, and deliver a solution speaks volumes about their professionalism and integrity. In a world where customer service seems to be a dying art, boerger-motorgeraete.de has revived my faith in exceptional service. I can confidently say that my experience with boerger-motorgeraete.de has set a new standard for customer service excellence. Their unwavering dedication to customer satisfaction has earned my loyalty, and I look forward to future interactions with them. Thank you for turning a potential inconvenience into a memorable customer experience. I will not hesitate to recommend boerger-motorgeraete.de to anyone seeking top-notch service.

HUSQVARNA RIDER R 214TC

I wanted to share my experience with boerger-motorgeraete.de and their HUSQVARNA RIDER R 214TC. When I inquired about the delivery time for the ride-on mower, I received a prompt response. After placing my order and paying with PayPal, the mower was delivered within 3 working days by a very friendly shipping service. They even placed the mower exactly where we wanted it. It arrived in perfect condition and was complete, just as described on the website. I would definitely choose them again. Thank you for the fantastic service.

Exceptional Service and Prompt Delivery!

My Experience with boerger-motorgeraete.de I reached out to inquire about the delivery time for the HUSQVARNA RIDER R 214TC riding mower and was impressed by the swift response I received. After placing my order and completing the payment via PayPal, I was pleasantly surprised to receive the delivery within just 3 working days. The courteous delivery team not only brought the mower promptly but also placed it exactly where we requested. The mower arrived in impeccable condition, meeting all the specifications described on the website. I would not hesitate to do business with them again in the future. Such an outstanding experience!

Vorbildlicher Ablauf ! DANKE !

"I cannot emphasize enough how seamless and exceptional my experience with boerger-motorgeraete.de has been. In a world where disgruntled voices often overshadow the satisfied ones, I feel compelled to share my positive encounter. From the initial phone call to the insightful pre-purchase guidance and the well-organized ordering process, every step was marked by professionalism and transparency. The timely delivery and the meticulous setup of the chainsaw, done with obvious care and attention to detail, truly exceeded my expectations. Not to mention, the price was incredibly competitive. I am genuinely grateful for the outstanding service and product quality. Thank you for a job well done!"

Incredible Service! Grateful Beyond Words!

I stumbled upon boerger-motorgeraete.de amidst a sea of reviews mostly fueled by frustration, but I can't help but add my voice to the chorus of positivity. From the initial phone call before making a purchase, I was met with kindness and a wealth of information. The ordering process was seamless and clear, and the delivery was prompt. But what truly set this experience apart was the attention to detail - the chainsaw I purchased was not just handed over, it was meticulously tuned with what felt like a touch of love. And all of this at an unbelievably competitive price! In a world where exceptional service is often the exception rather than the norm, I am truly grateful for the outstanding experience I had with boerger-motorgeraete.de. A heartfelt thank you to the entire team for going above and beyond to ensure customer satisfaction.

Exceptional Customer Service and Top Quality Products!

I cannot express enough how satisfied I am with my experience at boerger-motorgeraete.de. Initially, I had concerns about the delivery time, but the customer service team promptly addressed my inquiries and ensured that my order arrived in perfect condition. Despite the external appearance of the package, the contents were damaged. However, the team resolved the issue with great professionalism and offered me a generous discount as a gesture of goodwill. I was truly impressed by their dedication to customer satisfaction. The high-quality snow plow for my HONDA snow blower exceeded my expectations and has been a game-changer this winter. I highly recommend boerger-motorgeraete.de for their exceptional service and top-notch products!

A Redemption Story: How Boerger-motorgeraete.de Turned My Experience Around

After a disappointing start with Boerger-motorgeraete.de, I must admit I was disheartened. The product I ordered, a snow plow for my HONDA snowblower, arrived late and damaged, despite being promised as "immediately available." Trying to reach someone over the phone seemed like a never-ending loop of automated messages and callbacks. It was a frustrating experience, to say the least. However, just when I thought all hope was lost, the team at Boerger-motorgeraete.de stepped up and made things right. After a series of emails and some persistent effort, I was able to secure a small refund for the damaged product. This act of goodwill transformed my perception of the company completely. Now, I can confidently say that Boerger-motorgeraete.de has redeemed themselves in my eyes. Despite the initial hiccups, their dedication to resolving the issue and ensuring customer satisfaction has won me over. I appreciate their willingness to make amends and turn a negative situation into a positive one. Thank you for your efforts, Boerger-motorgeraete.de!

Habe im Februar 2021 ein Ersatzteil für…

I had a similar experience with boerger-motorgeraete.de when I ordered a replacement part for my WOLF lawnmower in February 2021. Unfortunately, the wrong part was delivered to me, and when I sent it back, I faced weeks of silence. My emails went unanswered, and calling their customer service line was almost futile. After persistent attempts, I was informed that the correct replacement part would be sent by the manufacturer. However, it wasn't until December that I decided to cancel my order, citing the numerous negative reviews I had seen online. While I did get a refund for the part, I was disappointed to find that the shipping costs were not reimbursed. This lack of accountability and poor customer service left me deeply dissatisfied. One star is definitely too generous a rating for my experience. I hope they can improve their service for others in the future.