Users Voice for Bonds

96% users rated Terrible
2% users rated Poor
0% users rated Average
0% users rated Very Good
2% users rated Excellent
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Bonds Overall rating
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Quality

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Review article published on: 18 May 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.5 4.4 2.2 4.1 4.8
Oct 2022 3 3.6 4.6 1.4 3.9 4.8
Nov 2022 1 4.4 4.2 1.1 4.1 4.9
Dec 2022 5 5 5 5 5 5
Mar 2023 1 4.1 3.6 1.3 3 4.8
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Detailed Bonds Review by

Introduction

Bonds.com.au is a comprehensive online marketplace for a variety of bonds like government bonds, corporate bonds, and hybrid securities. It is one of the leading platforms for bond investments in Australia, offering a transparent and easy-to-use interface. The platform is dedicated to helping investors find appropriate bond options that match their risk appetite and investment goals. The website's design is simple and sleek, making it an excellent platform for beginners as well as experienced investors.

Pros and Cons

Pros
  • Bonds.com.au offers a wide range of bonds, making it a one-stop platform for all kinds of bond investments.
  • The platform provides in-depth information on every bond, including its ratings, interest rates, maturity, and credit quality.
  • The website is designed for user-friendliness and easy navigation, making it ideal for novice investors.
  • Bonds.com.au does not charge any brokerage fees, which significantly reduces the cost of investing in bonds.
Cons
  • The platform does not offer any tools for analyzing bond investments or creating a diversified bond portfolio.
  • Investors need to create a separate account for every investment and documentation.

User Experience

The website is simple, intuitive, and user-friendly. The platform's search function allows users to browse through different bond categories with ease. The website's layout is clean and straightforward, enabling users to quickly locate the bond's details, including ratings, interest rates, maturity period, and credit quality. Additionally, the website is optimized for mobile devices, making it accessible from anywhere and at any time.

Pricing and Value for Money

Bonds.com.au does not charge any commission or brokerage fees, making it an affordable platform for investing in bonds. The platform provides competitive pricing for their bonds. While the platform's bond prices may not be the absolute lowest, it does offer investors a range of investment options in terms of returns, bonds' risks, and time horizons. Additionally, the platform offers various bond investment options, letting investors choose different bonds that suit their investment style.

Alternatives

Bonds.com.au is one of the few platforms in Australia that caters specifically to bond investments, making it difficult to compare with other platforms. However, there are several alternatives to consider, such as Sharesight, Stockspot, and BrickX.

Customer Service

Bonds.com.au offers a responsive and efficient customer support team available for queries and concerns. You can reach out to their customer service team via email or phone during working hours. Moreover, the website's FAQ section covers many of the commonly asked questions, making it easy for investors to find answers to their concerns.

Product Quality and Selection

Bonds.com.au offers a wide range of bond products, including government bonds, corporate bonds, and hybrid securities. The platform ensures the bonds' quality by providing detailed product information, including bond ratings, maturity, interest rates, credit quality, and other essential details. This allows investors to make informed decisions about which bonds to invest in based on their expected returns, risks, and time horizons.

Website Usability

Bonds.com.au's website is optimized for user-friendliness and ease of use. It's simple and sleek design makes it a perfect platform for novice investors as it is easy to navigate through various bonds. In addition, Bonds.com.au's website provides excellent access to essential information, including bond categories, ratings, interest rates, maturity, and credit quality, which is easy to understand.

Returns and Exchanges

Bonds.com.au offers bond investments that investors can hold until maturity. Bonds can be sold before maturity should investors wish to sell. When investors hold bond investments to maturity, they receive returns in the form of interest payments. Investors should note that selling a bond before maturity incurs varying fees.

Promotions and Discounts

Bonds.com.au does not offer any promotions or discounts currently. However, seasonal deals and promotional discounts may be offered occasionally.

Reputation

Bonds.com.au is a reputable investment platform with a strong track record of transparent and ethical business practices. The bond offerings are of high-quality and are sourced from reputable issuers. Bonds.com.au’s customer rating score shows that the majority of users have had positive experiences with the platform, indicating a strong reputation and trustworthiness.

Payment Options

Bonds.com.au facilitates online payments through their platform using bank transfers to fund your bond investments. When you make an investment, your funds will be held securely in a cash account with National Australia Bank until funds are settled.

Loyalty Programs

Bonds.com.au does not offer any loyalty programs for investors currently.

Customer Reviews

Bonds.com.au's user experience and customer service have received positive reviews. Several users have complimented the intuitive interface paired with the strong customer response from Bonds.com.au's customer service team.

Community Involvement

Bonds.com.au does not currently have community involvement programs.

Shipping and Costs

Bonds.com.au does not ship products as all investments are digital. There are no costs associated with purchasing bonds through Bonds.com.au, apart from the bond investment itself. Some bonds may incur a holding charge if the product is held to maturity.

Bonds Recent User Reviews

User Rating

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Reviewer Name: Alice To

Review Submission Date: 2022-11-10

Review Title: Worst online shopping experience
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Review Description: Worst online shopping experience, very slow dispatch and customer service ignores complaints.

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Reviewer Name: Graham Fox

Review Submission Date: 2022-11-08

Review Title: They are unreliable and do not post the items you pay for.
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Review Description: I made a purchase on the 30th of October and have received no notification what so ever. It is now the 8th of November. I have sent an email asking about the status of my order and they are so rude they have not replied. I am lucky I paid with paypal because I am now going to lodge a dispute with paypal and get my money refunded. Don't buy from this company, they are unreliable and it is not worth the hassle to now have to go and get a refund.

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Reviewer Name: Sambhav Jain

Review Submission Date: 2022-11-05

Review Title: Very poor and rude staff in Dfo…
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Review Description: Very poor and rude staff in Dfo Essendon store. Keep on interrupting badly while shopping and have hanger obsession. They don’t let you remove hanger from clothes even if you are buying them

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Reviewer Name: Aysegul Turker

Review Submission Date: 2022-09-03

Review Title: Disrespectful worker
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Review Description: I had the absolute worse experience in Broadmeadows Bonds. One of the workers had very poor customer service and an awful attitude. I was unhappy with the service and disappointed in Bonds for having workers who have no respect, not any customer service.

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Reviewer Name: John Cofax

Review Submission Date: 2022-08-28

Review Title: Great quality
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Review Description: Great quality. Kids love their outfits.

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Reviewer Name: Jennifer Hull

Review Submission Date: 2022-07-09

Review Title: The quality of Bonds mens singlets has…
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Review Description: The quality of Bonds mens singlets has deteriorated greatly since manufacturing went to China. The weight of the cotton is getting lighter & lighter so they wear out quickly & I’ve noticed even the sizing is smaller than the last one I bought. Absolute rubbish & I won’t be buying anymore of them. Very disappointing BONDS !!!

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Reviewer Name: Badal

Review Submission Date: 2022-05-23

Review Title: $100 order never arrived
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Review Description: Never order from this company online!! My wife did and we never recieved our order, but Bonds customer service keeps telling us that it has been delivered, which is a lie. They refuse to do anything about it, so we definitely won't order from them again and you shouldn't either..

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Reviewer Name: Marianne Harris

Review Submission Date: 2022-03-09

Review Title: After shopping in the elizabeth store,I…
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Review Description: After shopping in the elizabeth store,I bought 2 different pairs of track pants,1 pair were way too tight around the ankle,no worries,I'll go and exchange or refund,apparently this can't be done without the tag on the item,well that's not good,the elizabeth staff member was extremely rude, no reason for it!don't go there!!!!,if this is the case,the receipts needs to state the refund policy that the item must have the tag!!!!!it would be handy if I KNEW.... NEVER EVER GO TO BONDS EVER AGAIN....

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Reviewer Name: Tam Kite

Review Submission Date: 2022-01-10

Review Title: Terrible customer service online
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Review Description: Terrible customer service online. Order didn't arrive, so I contacted them a month after. Informed my order came from an unauthorized address (which they had posted to previously...so go figure...), so they just cancelled my order instead of offering a store collection. I guess there goes my Birthday voucher too. No worries - No more sales for them. I'm heading elsewhere with my purchases.

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Reviewer Name: Andrea

Review Submission Date: 2022-01-08

Review Title: Website is not mobile friendly
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Review Description: Website is not mobile friendly. Takes too long to load a thing, and majority is not functional. Also; items are too often out of stock. Have been looking and trying to buy a simple pair of original tracksuit pants, on a weekly basis for over a year.. and still sold out. Unable to buy, due to such webstore errors and stock issues.