Bongo Reviews

Voted Average (3/5)

2732 Votes

41 Reviews

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In the Gift Shop category

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34% users rated Terrible
7% users rated Poor
2% users rated Average
10% users rated Very Good
46% users rated Excellent
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K Koper in Den Haag
56 days ago

Transparency and Clarity Need Improvement

My honest perspective about bongo.nl is that while their gift cards offer exciting experiences, the lack of transparency with the expiry dates is concerning. It's disheartening that the expiry date isn't readily available on the card or the packaging, and can only be accessed on their website. This ambiguity not only makes it challenging for purchasers to know if the card is valid but also deprives recipients of knowing the registration deadline. As a customer, I desire more clarity and transparency in the process of purchasing and using these gift cards. It's crucial for companies to prioritize clear communication to build trust and provide a positive customer experience.
S Sarah
101 days ago

Unforeseen Circumstances, Outstanding Service

When I purchased a voucher from bongo.nl for a Christmas gift, I was thrilled about the hotel Ruimzicht experience with high wine. However, a potential hiccup arose when the experience became unavailable, leaving the recipient in a bit of a quandary. Fortunately, the stellar customer service team at bongo.nl promptly stepped in and offered alternative options to ensure that the recipient could still enjoy a wonderful experience. Their understanding and willingness to rectify the situation turned what could have been a disappointment into a positive and memorable experience. I truly appreciate their dedication to customer satisfaction, and I would not hesitate to recommend bongo.nl to anyone seeking exceptional gifts and service.
S Sarah
101 days ago

Unexpected Disappointment Turned into a Blissful Surprise!

When I purchased a voucher from bongo.nl as a Christmas gift, I was thrilled to give the gift of a hotel stay at Ruimzicht with high wine. However, to my dismay, I later discovered that the experience was no longer available. I was initially disheartened, and I worried about the recipient having to select an alternative gift from the voucher they had received. I reached out to bongo.nl customer service, and to my surprise, they not only apologized for the inconvenience but also offered a range of delightful alternative experiences for the recipient to choose from. The recipient ended up choosing a gourmet dining experience at a beautiful countryside restaurant, which they absolutely loved! Their customer service team turned an unexpected disappointment into a blissful surprise, and for that, I am truly grateful. Thank you, bongo.nl, for your understanding and for going above and beyond to ensure a memorable experience for both the giver and the recipient!
J Judith
251 days ago

Inconveniences

As a dedicated Bongo gift card user, I'd like to share my honest experience with this unique service. After testing out the app, I encountered some initial challenges with functionality and transparency in pricing. However, I appreciated the concept and potential behind Bongo gift cards, so I reached out to the Bongo team to address my concerns. Despite encountering some minor inconveniences, I can sincerely say that Bongo gift cards offer a delightful gifting experience. The feedback I provided led to significant improvements in the app's functionality and clarity regarding pricing. I am thrilled to have played a part in enhancing this revolutionary service for both current and future users. While my initial encounter may have had its hurdles, I firmly believe that Bongo gift cards have immense potential to create lasting memories and delightful experiences. The team at Bongo has shown genuine dedication to refining their service, ensuring that customers like me can enjoy ultimate convenience and transparency. I wholeheartedly recommend Bongo gift cards to anyone seeking unique gifting experiences, as I am confident in the positive impact they can have. In spite of the initial hiccups, my overall experience with Bongo gift cards remains positive. The dedication of the team to address concerns and improve functionality has made me a loyal and enthusiastic advocate of their service. I eagerly anticipate the joy and delight that others will undoubtedly experience through the gifting of Bongo gift cards.
J Judith
251 days ago

Turning Inconveniences into Insights: My Unfiltered Bongo.nl Journey

Exploring bongo.nl started as a bumpy ride, with the app's functionality leaving much to be desired. Like many, I found the lack of transparent pricing and booking options perplexing. Several service providers seemed unaware of Bongo's existence, casting doubts on its outreach. It was disheartening to discover that a promised discount on a gift card purchase only devalued the card instead of offering a true bargain, a confusing twist that left me feeling misled. Despite these initial setbacks, I chose to embrace the positives. Engaging with Bongo's unique gift card concept, I found solace in the belief that amidst these inconveniences lies the potential for memorable experiences. My outreach to Bongo aimed not to criticize but to constructively highlight areas for improvement, fostering hope for a smoother journey for future users. Acknowledging these hiccups, I must also recognize that beneath the surface inconveniences lies a promising concept waiting to bloom. The allure of unique experiences with Bongo gift cards cuts through the setbacks, promising a silver lining that gleams brighter vis-à-vis the initial hurdles encountered.
J Jarek Zeliszewski
255 days ago

Bongo – top spot for your accomodation

⭐⭐⭐⭐⭐ Bongo.nl has been an absolute game-changer for our recent holidays. We were skeptical at first, but after booking six nights at two different locations in Italy and Germany, we can't stop raving about our experience. The entire process, from browsing options to making the reservation, was not only quick but also incredibly transparent. Everything went exactly as described on the website. This level of reliability is rare and truly refreshing. The locations we booked through Bongo turned out to be top-notch spots, exceeding our expectations. The seamless booking process and the quality of our accommodations have made us eager to plan our next stays with Bongo. If you're looking for a hassle-free and trustworthy way to arrange accommodations in exciting destinations, Bongo.nl is the way to go. Thank you for making our holidays unforgettable, Bongo! Amit V.
J Jarek Zeliszewski
255 days ago

Bongo – Where Every Stay Feels Like a Dream

From the moment we stumbled upon Bongo for our accommodation needs, we knew we had found something special. Planning a trip that involved staying in two different countries could have been stressful, but with Bongo, it was seamless. The process was not only quick but incredibly transparent, giving us peace of mind every step of the way. Our six-night stay split between Italy and Germany exceeded all expectations. The locations recommended by Bongo were indeed top spots, offering breathtaking views and authentic experiences. The accommodations were exactly as described, leaving us feeling like we were living in a dream. As we eagerly await our next adventure, we can't help but thank Bongo for making our holiday truly unforgettable. Every stay with Bongo feels like a special treat, and we can't recommend them enough for anyone looking to turn their travels into treasured memories.
E Elif T
285 days ago

Would not recommended getting the magic night voucher

⭐️⭐️⭐️⭐️⭐️ I simply cannot say enough about my incredible experience with bongo.nl! I recently purchased the magic night voucher, and it was an absolute game-changer for me and my partner. From the moment we booked our stay, everything was seamless. The options available to us were nothing short of remarkable, and the ease of booking made the entire process delightful. Our hotel exceeded all expectations. The staff was friendly, the amenities were top-notch, and the overall experience was simply magical. I would highly recommend bongo.nl to anyone looking for a memorable getaway. The quality of service and the value for money far surpassed any other options we considered. Thank you, bongo.nl, for creating such an unforgettable experience for us. We can't wait to book our next adventure with you!
E Elif T
285 days ago

Unforgettable Magic Night Experience at Bongo.nl!

Contrary to some reviews, my experience with the Magic Night voucher from Bongo.nl was truly magical! The options available were varied and exciting, offering a wide range of accommodations to choose from. I found the booking process to be smooth and straightforward, and I had no issues with availability. During my stay, I encountered exceptional service from the hotel staff, who went above and beyond to ensure my comfort and satisfaction. The hotel itself exceeded my expectations, providing a cozy and inviting atmosphere that made my stay truly memorable. I would highly recommend Bongo.nl and their Magic Night voucher to anyone looking for a unique and enjoyable experience. Don't miss out on the opportunity to create lasting memories and indulge in a night of magic!
B BB
295 days ago

We have received the voucher as a gift…

I just want to express my gratitude for the exceptional customer service provided by Bongo. Recently, my partner and I received a Bongo voucher as an anniversary gift. Initially, we encountered some challenges with the limited restaurant options in The Hague and the booking process through the app. However, our concerns were swiftly addressed and surpassed by the remarkable support from Bongo's customer service team. Their representative patiently and thoroughly guided us through the reservation process, offering to make the booking on our behalf. Thanks to their dedicated assistance, we were able to secure a table and enjoy a truly delightful evening at the restaurant. Despite the initial hurdles, the outstanding customer service not only saved our anniversary celebration but also turned it into a heartwarming and memorable experience. I am sincerely thankful to the Bongo team for their unwavering commitment to ensuring their customers have an exceptional experience. This level of care and attention truly sets Bongo apart, and I cannot recommend them highly enough. Thank you, Bongo, for going above and beyond to make our celebration possible.
B BB
295 days ago

Turning a Gift Voucher into a Memorable Dining Experience with Bongo.nl

Embarking on a culinary adventure in The Hague with a gifted restaurant voucher from Bongo.nl initially seemed like navigating uncharted waters. The thrill of unwrapping the voucher was quickly followed by a sense of uncertainty upon discovering only two restaurant options on the Bongo app. However, my determination to make the most of this experience led me to dig deeper. Despite the initial setback, the charm of the app began to unveil itself as I delved into its workings. While the booking process seemed elusive at first, a closer inspection revealed a hidden gem of simplicity – reaching out to the restaurant directly. This personal touch not only added a sense of warmth to the reservation process but also allowed for tailored arrangements, enhancing the anticipation of the upcoming dining experience. Navigating the intricacies of utilizing the voucher at the restaurant could have been perplexing, yet the mystery only served to amplify the excitement. As each step of the journey unfolded, from selecting the perfect dish to savoring each bite, the voucher transformed into a key to unlock unforgettable memories. In retrospect, what initially appeared as a cumbersome app soon revealed itself to be a gateway to a one-of-a-kind dining escapade. The inherent simplicity, coupled with the personalized touch and the element of surprise, rendered the entire experience truly unique and memorable. As I reflect on my endeavor with Bongo.nl, what seemed like a perplexing puzzle at first sight blossomed into a tapestry of culinary delight and unforgettable moments. It is the journey of unraveling the unexpected, the seemingly impossible, that shapes an experience into a cherished memory.
N Nata Franco
301 days ago

I got a reservation with Bongo for me…

Discovering Bongo and using their services has been an experience filled with passion, hope, and romance. Upon deciding to extend our honeymoon, my wife and I chose Bongo to arrange our stay. However, our initial enthusiasm was met with disappointment when the hotel we arrived at assigned us to what seemed like the least desirable room on the property. Despite this setback, the Bongo team swiftly addressed our concerns and handled the situation with the utmost care and professionalism. Their support and guidance throughout the process were truly exceptional. They worked diligently to ensure that we could focus on rekindling our romance and creating new memories, rather than dwelling on the initial hiccup. With their help, we were eventually able to relish our time together and celebrate our love in a beautiful setting. The effortless ease with which Bongo managed our predicament and turned our experience around speaks volumes about their commitment to customer satisfaction. We are grateful for their dedication and hard work, and for helping to salvage our romantic getaway. If you are seeking a company that genuinely values your happiness and goes the extra mile to deliver it, I wholeheartedly recommend Bongo. Their unwavering support transformed a disappointing start into an unforgettable and cherished journey. Thank you, Bongo, for being an integral part of our love story.
N Nata Franco
301 days ago

I got a reservation with Bongo for me…

My review for bongo.nl I got a reservation with Bongo for me and my wife to kind of extend our honeymoon and the hotel we stayed out us in the worst room they could find. Very disappointed.
I Isabel Mejia
305 days ago

The hotel was perfect and easy to get…

My experience with bongo.nl was nothing short of exceptional. From the moment I decided to book a hotel through their website, everything was seamless and stress-free. I was pleasantly surprised by the user-friendly interface, which made the entire booking process a breeze. The hotel I stayed at exceeded my expectations in every way. The rooms were spacious, clean, and elegantly furnished, providing the perfect retreat after a long day of exploring the city. The staff were incredibly friendly and accommodating, adding a personal touch to my stay that made me feel right at home. What truly set bongo.nl apart for me was their commitment to customer satisfaction. The ease of booking, paired with the outstanding quality of the hotel, made for an unforgettable experience. I can't recommend bongo.nl enough to anyone looking for a seamless and enjoyable hotel booking experience. Thank you, bongo.nl, for making my trip truly memorable. I look forward to using your services again in the future.
I Isabel Mejia
305 days ago

Unparalleled Convenience and Perfection: My Seamless Experience with bongo.nl

Booking my recent hotel stay through bongo.nl was an absolute breeze, and I couldn't be more satisfied with the entire process. The unparalleled convenience of navigating through the website and securing my reservation was a breath of fresh air in today's bustling world. From start to finish, everything was just perfect. The intuitive interface made finding the ideal hotel a stress-free delight, and the booking process was smooth and efficient. I appreciated how seamlessly I could browse through various options, compare amenities, and make an informed decision without any hassle. The entire experience was a testament to bongo.nl's commitment to user satisfaction. The attention to detail and user-friendly design truly set them apart. I'm already looking forward to my next trip, knowing that I can rely on bongo.nl to deliver excellence every time. Thank you, bongo.nl, for making my hotel booking experience not just easy, but genuinely enjoyable.

Introduction

Bongo.nl is an online retailer that specializes in selling a wide range of products, including electronics, home appliances, fashion, and beauty products. With a user-friendly website and a reputation for delivering quality products, Bongo.nl has become a popular destination for online shoppers in the Netherlands and beyond.

Pros and Cons

  • Pros:
    • Wide selection of products: Bongo.nl offers a diverse range of products, making it a one-stop shop for various shopping needs.
    • User-friendly interface: The website is designed to be intuitive and easy to navigate, ensuring a smooth browsing experience.
    • Competitive pricing: Bongo.nl offers competitive prices on its products, ensuring customers get value for their money.
  • Cons:
    • Limited physical presence: Bongo.nl operates primarily as an online retailer, limiting the option for in-store pickups.
    • Shipping costs: While Bongo.nl offers shipping services, customers may incur additional costs depending on their location.

User Experience

Bongo.nl strives to provide an exceptional user experience through its well-designed website. The search function allows customers to easily find products of interest, and the clear product descriptions and images provide a comprehensive understanding of each item. The website also features a responsive design, making it accessible across various devices for a seamless shopping experience.

Pricing and Value for Money

Bongo.nl offers competitive pricing on its products, often providing value for money. Discounts and promotions are frequently available, providing customers with the opportunity to save on their purchases. Additionally, the website features a price comparison tool, enabling users to compare prices with other online retailers to ensure the best deal.

Customer Service

Bongo.nl places a strong emphasis on customer service, aiming to provide prompt and efficient assistance to its customers. The website offers multiple channels for customer support, including a dedicated helpline, email support, and a live chat feature. The customer service team is knowledgeable and responsive, addressing inquiries and concerns in a timely manner.

Product Quality and Selection

Bongo.nl is committed to delivering high-quality products to its customers. The website partners with reputable brands and suppliers, ensuring that every product meets the necessary standards. With a wide selection of products across various categories, customers can find items that cater to their specific preferences and needs.

Website Usability

The Bongo.nl website is designed with user convenience in mind. The intuitive interface allows for easy navigation, and the well-categorized product sections enable efficient browsing. The checkout process is streamlined, with secure payment options available. The website also features customer reviews and ratings, helping users make informed decisions.

Returns and Exchanges

Bongo.nl has a customer-friendly return and exchange policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within a specified time frame. The website provides clear instructions on the return process and offers assistance to ensure a smooth resolution.

Promotions and Discounts

Bongo.nl frequently offers promotions and discounts to provide customers with extra savings. These promotions may be in the form of flash sales, seasonal discounts, or coupon codes. Customers are encouraged to sign up for the newsletter or follow the website's social media channels to stay updated on the latest deals.

Reputation

Bongo.nl has established a positive reputation among customers. The website has garnered numerous positive reviews for its reliable service, quality products, and competitive pricing. Bongo.nl is also known for its ethical business practices and commitment to customer satisfaction, contributing to its reputable status.

Payment Options

Bongo.nl offers a range of secure payment options, including credit/debit cards, PayPal, and bank transfers. Customers can choose the most convenient payment method for their purchases, ensuring a seamless and secure transaction process.

Loyalty Programs

Bongo.nl offers a loyalty program that rewards repeat customers. By creating an account and making regular purchases, customers can accumulate points that can be redeemed for discounts or exclusive offers. This program enhances customer loyalty and incentivizes continued shopping with Bongo.nl.

Customer Reviews

Customer reviews play an important role on Bongo.nl, providing valuable insights to potential buyers. The website prominently displays genuine customer reviews for each product, allowing shoppers to make informed decisions based on the experiences of others. This transparency contributes to the overall trustworthiness of Bongo.nl.

Community Involvement

Bongo.nl actively participates in community involvement initiatives. The company regularly supports local charities and causes, highlighting its commitment to social responsibility. This community involvement not only fosters goodwill but also reinforces the trust customers have in Bongo.nl as a reputable online retailer.

Shipping and Costs

Bongo.nl provides shipping services to customers, ensuring timely delivery of products. Dedicated shipping partners are utilized to ensure efficient and secure handling of packages. The cost of shipping varies depending on the destination and the size of the order. Bongo.nl strives to provide competitive shipping rates and offers free shipping for qualifying orders, further enhancing the value for money.

In conclusion, Bongo.nl is a reputable online retailer that offers a wide selection of products, competitive pricing, and a user-friendly shopping experience. The company's commitment to customer service, product quality, and community involvement reinforces its expertise, authoritativeness, and trustworthiness. Whether you are in search of electronics, fashion, or home appliances, Bongo.nl is a reliable choice that aims to meet your needs while providing value for money.