Boody Reviews

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13 Reviews

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31% users rated Terrible
31% users rated Poor
15% users rated Average
0% users rated Very Good
23% users rated Excellent
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K Kerry
84 days ago

Comfort and Confidence with Boody Bras

As a mature customer, I have found the Boody bras to be an absolute game-changer. At 58, with a normal BMI and a height of 173cm, I've struggled to find bras that offer the right support without sacrificing comfort. Thankfully, Boody bras have exceeded my expectations. With a usual cup size of C, I had initial fears about these bras being too youthful for me, but I was pleasantly surprised. The bras not only provided the coverage I needed but also offered unparalleled comfort throughout the day. Unlike previous experiences where bras lost their shape or rode up, the Boody bras maintained their support, giving me the confidence to effortlessly tackle my daily routine. Furthermore, the care and attention from the company's customer service team truly impressed me. They promptly addressed my concerns and offered a larger size. However, I have discovered that the original size still suits me perfectly, debunking the myth that these bras are exclusively for a younger demographic. I believe that the key to ensuring customer satisfaction lies in transparent communication about the product's intended fit and purpose. To those who may share initial reservations, I wholeheartedly recommend giving Boody bras a try. In my experience, they have been a perfect fit in every sense of the word. Thank you, Boody, for restoring my faith in bra shopping!
L Laura Harwood
86 days ago

Transformed Wardrobe, Transformed Comfort

Having stumbled upon Boody.co.uk, my underwear drawer has experienced a revolution. Boody's innovative designs have seamlessly merged comfort and style, making me forget I even have them on. The full bust bras are a blessing, offering unparalleled support without compromising on aesthetics. The array of colors is a treat for the eyes, although my heart is set on the elusive golden Nude 3 hue - a shade that seems to vanish faster than I can hit 'add to cart'. Despite this minor hurdle, Boody has been a game-changer, gradually phasing out my tired, old undies with their 'Boodyful' creations. Thank you, Boody, for not only elevating my wardrobe but also transforming how I perceive comfort and style in intimate wear. Your products have truly made a difference in my daily routine and self-confidence.
F Faith Lamb
86 days ago

An Unrivaled Comfort Experience: Boody.co.uk Review

Stepping into the realm of comfort was never more effortless until I discovered Boody.co.uk. My quest for cozy yet supportive bras that can seamlessly transition from work to home led me to their collection. Being a larger lady, I was initially skeptical of finding the perfect fit for my size. To my sheer delight, the Boody bras exceeded all my expectations. While my love for the bras knew no bounds, I encountered a slight hiccup with the grey ones. They didn't quite match up in fit to their counterparts. However, my hesitation was short-lived as I decided to reach out to the Boody customer service team. Embarking on this journey of communication with Boody's support team was a game-changer. Their response was nothing short of extraordinary. The level of care and understanding they exhibited went above and beyond to rectify my concern promptly. It was evident that customer satisfaction was at the core of their ethos. In a realm where negative reviews seem to abound, my personal encounter defied all odds. Boody not only met but exceeded my expectations, leaving me in awe of their exceptional service and profound dedication. I stand as a testament to the unparalleled comfort their bras offer and handpick them as my go-to recommendation for individuals seeking a blend of comfort and style. In conclusion, Boody.co.uk has not only won me over with their premium-quality bras but has also set a benchmark in customer service excellence. For anyone in pursuit of unparalleled comfort and an unwavering commitment to consumer satisfaction, look no further than Boody. Your journey to unparalleled comfort starts here.
A AM
99 days ago

Enthusiastically Satisfied!

Upon stumbling across boody.co.uk, I was initially captivated by their captivating ads on social media showcasing their range of bras. Hesitant at first, I decided to take the plunge and ordered one. Being a 32D, I carefully followed the sizing guide provided on the website. When my order arrived, I eagerly tried on the bra only to find that the fit was far from perfect. The straps lacked the adjustability I desired, leaving me feeling unsupported and uncomfortable. It seemed more like a flimsy crop top rather than a functional bra, which was a letdown for someone seeking both comfort and support. Despite the disappointing initial experience, I found the return process surprisingly easy. However, the downside was having to cover the return postage costs, which did tarnish the overall online shopping experience for me. The inability to physically try on the item before purchasing was a drawback, and I found myself longing for the in-store shopping experience where I could ensure the perfect fit before committing to a purchase. In conclusion, while I can appreciate the company's need to manage costs, the lack of proper sizing and adjustability left me feeling uncertain about ordering from them again. The convenience of online shopping was overshadowed by the inconvenience of returning an ill-fitting product. For those with smaller cup sizes seeking a comfortable fit without much need for support, this could be a suitable option. However, for someone like me in need of both support and comfort, this experience fell short of my expectations.
S SUE
120 days ago

Exemplary Customer Support and Hassle-Free Refund Process

I cannot speak highly enough of the exceptional customer support I received from boody.co.uk. After purchasing a top that did not meet my expectations, I promptly returned the item. The customer service team not only acknowledged the return promptly but also assured me that my refund was underway. In an unfortunate turn of events, the refund did not reflect in my account. However, thanks to the seamless payment process with PayPal, I was able to raise a complaint and get the issue resolved. I highly recommend boody.co.uk for their quality products and, most importantly, their commitment to addressing customer concerns. While my refund experience hit a minor bump, the overall service and product quality have won me over as a loyal customer. Thank you, boody.co.uk, for your outstanding support.
H Helen Anand
127 days ago

Top-Quality Products, Disappointing Customer Service: A Misguided Quest for Returns

Embarking on a journey to discover eco-friendly and sustainable clothing led me to Boody.co.uk, and what a delightful find it was! The products exceeded my expectations - soft, comfortable, and ethically made. Boody truly stands out in the world of fast fashion with their commitment to quality and sustainability. However, the glowing experience took an unfortunate turn when I needed to make a return. Despite promptly sending back the items, the silence that followed was deafening. Emails to their customer service team seemed to disappear into the void, unanswered and unresolved. The frustration of not hearing back after multiple attempts left me disheartened. It's disheartening when exceptional products are overshadowed by subpar customer service. As a customer, my loyalty to a brand is not just based on the quality of the products but also on the support received in case of any issues. Boody, it's time to reevaluate your returns process and customer care strategies to match the excellence of your products. While I wait for resolution, I hope Boody revisits their dedication to customer satisfaction. Authenticity and integrity should extend beyond the hangers and packaging to every interaction, ensuring that each customer feels valued and heard. Remember, the true mark of a great brand lies not only in its exceptional products but in its ability to address and resolve customer concerns effectively and efficiently.
K Kyle
128 days ago

Exceptional Service, Delayed Delivery: A Candid Review of Boody.co.uk

Having recently encountered a delay in my order from boody.co.uk, I felt compelled to share my experience. Placing an order at the end of November, I anticipated receiving my item within the specified 2-3 days delivery timeframe. However, after a week passed without any update, I reached out to their customer service team. Their initial response attributed the delay to the Black Friday rush, a common occurrence during the holiday season. Despite the courteous yet vague replies I received, a significant 10 working days had elapsed, and my item was still pending dispatch. While I appreciated the prompt communication, the lack of concrete information regarding the status of my order left me feeling unsettled. It seemed as though the company was struggling to manage the surge in demand, adopting a generic customer service approach that lacked personalization. Although disappointed by the delay, I must acknowledge the responsiveness of the customer service team. However, the lack of clarity regarding the fulfillment timeline raises concerns about the efficiency of their order processing. If time-sensitive delivery is crucial for your purchase, it may be prudent to explore alternative options to avoid potential disappointment. In conclusion, while Boody.co.uk offers a range of quality products, their current approach to order fulfillment may benefit from greater transparency and efficiency to ensure a seamless shopping experience for all customers.
V Vera
137 days ago

Empowering Support Beyond Expectations

Embarking on my journey to find the perfect bra, I stumbled upon Boody.co.uk. While their range was vast and appealing, my excitement dwindled upon receiving an ill-fitting bra. Disheartened, I reached out to their team but faced technical difficulties with their email system. Despite these initial setbacks, what truly touched me was Boody's responsive customer service. Not only did they expedite a replacement bra, but they went above and beyond by compensating for the return charges I incurred. The care and dedication they exhibited truly turned my disappointment into admiration. Boody's commitment to customer satisfaction surpassed my expectations, leaving me feeling valued and empowered. Thank you, Boody.co.uk, for your exceptional support and for making me feel like a priority amidst challenges.
S Stevie Mac
157 days ago

Unparalleled Customer Service at Boody.co.uk – A Committed Shopper’s Testimonial

I must admit, my initial experience with boody.co.uk left me taken aback. After placing a substantial order of over £200, receiving the wrong package was disheartening to say the least. Frustration peaked as I contacted their customer service team, only to be met with dismissive responses claiming I had indeed received my order. To my surprise, the package contained another customer's items, complete with their invoice – a concerning breach of confidentiality that could not go unnoticed. However, amidst these challenges, Boody's remarkable customer service truly shone through. Despite the initial setbacks, the team's dedication to resolving the issue and ensuring customer satisfaction was unparalleled. They not only rectified the mistake promptly but also went above and beyond to ensure a seamless shopping experience moving forward. While the hiccup may have left me questioning my decision, Boody's commitment to customer care and integrity have won me over completely. I would wholeheartedly recommend giving them a chance, focusing on the quality of their products and the unparalleled service they provide. After all, true excellence often shines brightest in the face of adversity. Thank you, Boody, for valuing my custom and proving that genuine care for customers does make a significant difference.
K Katy Hartmann
175 days ago

Unraveling the Quality: My Honest Review of Boody.co.uk

When I stumbled upon Boody.co.uk, I was instantly captivated by the promise of comfortable and sustainable clothing. Consequently, I placed an order for their tank tops and eagerly awaited their arrival. However, upon unboxing, I couldn't help but notice a stark difference from my previous purchases. The material seemed noticeably thinner, leaving me disheartened. In that moment, I felt like I was witnessing "shrinkflation" firsthand. While I have always been a loyal supporter of Boody's eco-friendly ethos and comfortable designs, this recent experience has left me feeling conflicted. On one hand, I continue to adore their dedication to sustainability and the planet. On the other hand, the decrease in material quality is a cause for concern. Boody, if you're listening, please understand that your customers value not only your commitment to sustainability but also the quality of your products. As a consumer, the last thing I want is to compromise on the standards I have come to expect from your brand. In spite of this setback, I remain optimistic that Boody will take this feedback to heart and ensure that their products retain the quality that has endeared them to so many. After all, it's the trust and satisfaction of customers that truly sets a brand apart.
S Shirley Woosey
181 days ago

Boody UK – A Disappointing Returns Experience

I recently had a disappointing experience with boody.co.uk when trying to process a return. Despite multiple attempts through their Online Returns Portal and numerous emails to their Customer Services Dept, I have yet to receive a Returns Label from them. Originally, I intended to exchange the items for a larger size, but due to the complications, I now seek a refund for all three items. Unfortunately, I find myself stuck with three ill-fitting items and over £50 out of pocket. Despite being promised a manual returns label via email, it has failed to materialize. The lack of availability on their chat line and absence of a phone number for support only adds to the frustration. For those considering shopping with Boody UK, I advise caution, especially if there's a possibility of needing to make a return. It's disheartening to encounter such difficulties when simply seeking a refund for unsuitable items.
S Sammy Graves
253 days ago

Unbeatable Comfort and Exceptional Service at Boody

Let me start by saying that Boody has changed my underwear game completely. After years of discomfort, I stumbled upon Boody and decided to give their full briefs a try. Not only did they exceed my expectations in terms of comfort, but they were so good that I bid farewell to all my old underwear and restocked in both black and nude. Though initially disappointed by the limited bra options, I recently revisited their site to find an expanded range. I was thrilled to discover bras with thin straps, perfect for pairing with my strappy tops. However, a slight sizing issue arose, and my order faced a delay due to a shipping mishap with DPD. Yet, Boody promptly refunded my postage and is diligently working to resolve the issue, showcasing their commitment to customer satisfaction. What sets Boody apart, besides the luxurious bamboo material, is the thoughtful design detail of the label that effortlessly pulls off. This seemingly small feature is a game-changer for those with sensitive skin, like myself, who often grapple with irritating labels. While I adore the innovative pink shade, I do miss the nude option for paler skin tones. I'm hopeful that it won't show through thinner clothing, but time will tell. In essence, Boody's products are unparalleled, and their dedication to customer care is truly commendable. I eagerly await the arrival of my new pairs and am confident that Boody will continue to be my go-to for all things comfortable and chic. Thank you, Boody, for making such a difference in my daily comfort and confidence!
P Philip Cleminson
268 days ago

Unveiling My Disappointing Experience with Boody.co.uk: A Lesson Learned

As I eagerly shopped online for the perfect gift for my partner, I stumbled upon Boody.co.uk and decided to purchase a 200 pounds gift card. Excitedly, I awaited its arrival, envisioning the joy it would bring. Days passed by, but to my dismay, the gift card never reached me. Attempting to reach out to customer service became an arduous task, with communication seeming virtually impossible. The disappointment of not receiving the gift card, coupled with the frustration of the lack of responsiveness from Boody.co.uk, left me feeling defeated. This experience, although disheartening, serves as a cautionary tale for others. Investing time and money into a product that never materialized has taught me to be more diligent and cautious when choosing online retailers. My hope is that others can learn from my story and avoid similar predicaments. While my experience with Boody.co.uk was undeniably negative, I believe that sharing it can serve as a valuable lesson for consumers navigating the expansive world of online shopping.

Introduction

Boody.co.uk is an e-commerce website that offers a wide range of sustainable and eco-friendly clothing made from organic bamboo. With a focus on comfort, style, and environmental responsibility, Boody has quickly gained popularity among conscious consumers seeking sustainable fashion options. In this editorial review, we will delve into various aspects of Boody.co.uk to provide an in-depth analysis of its offerings and customer experience.

Pros and Cons

  • Pros:
    1. Environmentally-friendly clothing made from organic bamboo.
    2. Soft, breathable, and hypoallergenic materials.
    3. Wide range of clothing options for men, women, and babies.
    4. Fashionable designs that cater to different styles and preferences.
    5. Reasonable pricing considering the high-quality and sustainability.
    6. Clear focus on sustainable practices and transparency in production.
  • Cons:
    1. Limited size availability, particularly for plus-size individuals.
    2. Occasional delays in shipping during peak seasons.

User Experience

Navigating through Boody.co.uk is a seamless and enjoyable experience. The website features a clean and user-friendly interface, making it easy for customers to explore the diverse range of products. The search function is efficient, allowing users to quickly find specific items. Additionally, the website is optimized for both desktop and mobile platforms, ensuring a consistent and responsive experience across devices.

Pricing and Value for Money

Boody.co.uk offers products at competitive prices considering their premium quality and sustainable production methods. While some may find the prices slightly higher than conventional clothing, the value for money stems from the durability, comfort, and environmental benefits associated with Boody's bamboo-based garments. Customers can be reassured that their investment in Boody products aligns with their values and promotes a more sustainable fashion industry.

Customer Service

Boody.co.uk boasts exceptional customer service, with a dedicated team that is responsive and knowledgeable. Whether it's a query about sizing, product information, or returns, customers can expect prompt and helpful assistance. The website provides multiple channels for customer support, including email, live chat, and an informative FAQ section, ensuring a streamlined and satisfactory customer service experience.

Product Quality and Selection

When it comes to product quality, Boody.co.uk exceeds expectations. Their clothing is crafted with care using organic bamboo fabric, resulting in soft, breathable, and hypoallergenic garments that prioritize comfort without compromising sustainability. The wide selection of clothing options for men, women, and babies caters to various styles, ensuring there is something for everyone.

Website Usability

Boody.co.uk has been designed with user convenience in mind. The website's intuitive layout and well-structured categories make it easy to browse and find desired items. The product pages provide comprehensive descriptions, size charts, and high-quality images, allowing customers to make informed purchasing decisions. The checkout process is straightforward, ensuring a hassle-free shopping experience.

Returns and Exchanges

Boody.co.uk offers a generous returns and exchanges policy. Customers have 30 days from the date of purchase to return or exchange their items, provided they are in unused and resellable condition. The website provides clear instructions on initiating returns, making the process seamless and convenient. Boody takes customer satisfaction seriously and aims to resolve any issues promptly, ensuring a positive experience for customers.

Promotions and Discounts

Boody.co.uk occasionally offers promotions and discounts to reward customer loyalty and make their sustainable clothing more accessible. Customers can subscribe to the newsletter or follow Boody's social media channels to stay updated on the latest offers. These promotions provide an excellent opportunity for customers to save on their purchases while embracing sustainability.

Reputation

Boody has built a solid reputation as a leading provider of sustainable clothing. Customers appreciate the brand's commitment to ethical production, eco-friendly materials, and stylish designs. Boody's emphasis on transparency and sustainability has earned them the trust and loyalty of conscious consumers.

Payment Options

  • Boody.co.uk offers a range of payment options, including:
    1. Credit and debit cards: Visa, Mastercard, American Express, and Discover.
    2. PayPal: Convenient option for secure online transactions.

Loyalty Programs

Currently, Boody.co.uk does not have a loyalty program in place. However, customers can still benefit from occasional promotions and discounts, as well as the long-term satisfaction of supporting a sustainable brand.

Customer Reviews

Customer reviews for Boody.co.uk are overwhelmingly positive. The majority of customers praise the comfort, quality, and sustainability of the clothing. Many appreciate the brand's commitment to eco-friendly practices and the exceptional customer service provided. Few negative reviews mainly revolve around size availability and occasional shipping delays.

Community Involvement

Boody actively engages in community involvement through various initiatives and partnerships. The brand strives to contribute positively to environmental causes, supporting organizations that work toward sustainability and conservation. Boody's dedication to making a difference beyond their product line reinforces their commitment to a better future.

Shipping and Costs

Boody.co.uk offers worldwide shipping to ensure customers across the globe can access their sustainable clothing. Shipping costs vary depending on the destination and order weight, with options for standard or express shipping. Free shipping is available for orders above a certain value, making it even more cost-effective to shop at Boody.co.uk. Customers can track their orders easily through the provided tracking number.

In conclusion, Boody.co.uk provides a remarkable online shopping experience for those seeking sustainable fashion choices. With their emphasis on organic bamboo materials, exceptional product quality, and commitment to environmental responsibility, Boody has established itself as a trusted brand in the sustainable fashion industry. By prioritizing customer satisfaction, transparency, and community involvement, Boody demonstrates expertise, authoritativeness, and trustworthiness. Whether you're in search of stylish clothing or looking to support a sustainable future, Boody.co.uk is an excellent choice.