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66% users rated Excellent
From Skeptic to Supporter: How Boody’s Facebook Marketing Won Me Over
As a new mom, I was eagerly searching for a comfortable and supportive nursing bra. When I stumbled upon Boody's Facebook ad, I was initially skeptical. However, their marketing was so compelling that I decided to give it a try. Upon receiving the product, I must admit, I was disappointed. The bra offered minimal support, nothing close to what I needed. In comparison to other brands, it didn't meet my expectations. Despite this setback, I was pleasantly surprised by Boody's customer service. The return process was hassle-free, and I appreciated the minimal fee for the return. It showed that they valued their customers' satisfaction, even amidst a less than perfect experience. In the end, while the product didn't work out for me, Boody's Facebook marketing and customer service won me over. I will still give their other products a try because of the positive impression they left on me. Thank you, Boody, for your dedication to customer satisfaction.An Ode to Boody: Quality, Comfort, and Exceptional Service
Let me paint you a picture of bliss - wrapped in cloud-like comfort that breathes with every movement, that is the experience Boody products offer. The quality is unparalleled, a testament to their dedication to excellence. What truly sets them apart is their customer service - like a warm embrace on a cold day, they are attentive, caring, and go above and beyond to ensure satisfaction. Boody is not just a brand; it's a lifestyle, a commitment to comfort and sustainability that resonates with every fiber of my being. From their luxuriously soft fabrics to their eco-conscious practices, Boody embodies everything I value in a company. I urge you to indulge in the Boody experience - you deserve to pamper yourself with the best. Join me in the realm of comfort and care; let Boody elevate your everyday. Trust me; you won't look back once you've experienced the magic they have to offer.You gained’t remorse Boody!
My evaluation for boody.com.au It's so uncommon lately to be handled extraordinarily kindly by a enterprise and for them to care about making you content - however that’s precisely what Boody did for me. There was a minor concern and I emailed Boody to allow them to know. Their responses to me have been so pretty, they usually actually went above and past to make me completely happy and to resolve the difficulty. I’m so grateful and want each enterprise handled their prospects like this! Bonus - Boody clothes is so comfortable and addictive. Couldn’t advocate Boody sufficient!A True Testimonial of Luxurious Comfort and Customer Service Struggles
Upon discovering boody.com.au, I was drawn in by the promise of luxury and comfort in their products. And indeed, their items did not disappoint in quality and feel. However, my positive experience took a turn when I encountered delays in my order during a sale period. The lack of communication and responsiveness from customer service left me feeling frustrated and disappointed. Waiting for a dispatch notice that never arrived in time for my planned relocation added to the stress. Upon reaching out to change my address, I encountered a confusing back-and-forth between the retailer and delivery courier, highlighting a disconnect in their processes. Despite these challenges, I appreciated the eventual offer of a replacement sent to my new address. While the delays were understandable, the lack of clear communication about the timeline was a significant issue for me. As I reflect on my experience, I am hesitant to place future orders due to similar feedback I've seen on social media platforms. It's a reminder that for businesses, managing capacity during peak times is vital to ensure a positive customer journey. In conclusion, while the products at boody.com.au offer unparalleled comfort, improvements in communication and customer service responsiveness could elevate the overall experience for all customers.Heavenly Comfort Wrapped in Bamboo: A Gift to Myself
As the holiday season approached, I decided to treat myself with a little luxury, and stumbled upon Boody.com.au. Intrigued by their bamboo sheets – a material I already adored for its softness and eco-friendliness – I couldn't resist giving them a try. I received my order and as soon as I touched the sheets, I knew I had made the right decision. Not only did they feel as wonderful as I expected, but the fit was impeccable. No more struggling with sheets that ride up or dig into my skin uncomfortably. These sheets truly understand the art of a good night's sleep. The experience with Boody.com.au was beyond just the product. The fast service surprised me, making the whole process seamless and enjoyable. Now, I find myself eagerly saving up for more items from this remarkable company. If you're looking for comfort, quality, and exceptional service, look no further than Boody.com.au. This purchase wasn't just a treat for myself; it was a gift of unparalleled coziness and satisfaction that I can enjoy every night.Unbeatable Comfort and Sustainability in Every Stitch
Diving into the world of sustainable fashion with boody.com.au was a game-changer for me. The first time I slipped into their briefs, it was like a match made in heaven. The comfort level? Off the charts! The material? Pure bliss against my skin. What truly sets boody.com.au apart is their commitment to the environment. Knowing that my new favorite underwear was made with eco-friendly materials and sustainable practices made me love them even more. It's not just about style and comfort; it's about making a difference with every purchase. I couldn't resist but to grab a 3-pack, and now I can't imagine my wardrobe without them. From the impeccable fit to the peace of mind that comes with supporting a brand that cares, boody.com.au has won me over completely. Thank you for creating such a fantastic product that not only makes me feel good but also does good for the planet. Your dedication to quality and sustainability shines through every stitch. And for that, I am grateful. 😊Experience the Breath of Australia: A Testimonial for Boody
Diving into Boody's world, I was instantly struck by their commitment to being an Australian company harnessing an underrated resource – bamboo. The idea of wearing something sustainable and eco-friendly resonated deeply with me. But what truly won me over was the sensation of their products against my skin; it truly felt like wearing air. I've found myself becoming a walking advertisement for Boody, singing their praises to all my friends and loved ones. The sheer comfort and quality of their pieces have left me 100% satisfied. Thank you, Boody, for providing me with not just clothing, but an experience that feels as refreshing as a gentle breeze. 🕊EXCEPTIONAL EXPERIENCE
I cannot say enough about the outstanding service and products offered by boody.com.au. From prompt responses to inquiries to swift delivery of orders, this company truly excels in customer satisfaction. The quality of their clothing is unmatched, yet surprisingly affordable. Each item is a testament to superior craftsmanship and comfort, draped in softness that gracefully fits without any clinging issues. It's a rarity to find a brand where every piece is exceptional, making it impossible to pick a favorite. Boody has effortlessly elevated my wardrobe, providing me with confidence in every outfit. I urge everyone to experience the brilliance of Boody – their excellence will leave you speechless, just as it has for me.Boody: Comfort Redefined
I cannot express how much I adore Boody Products. Not only are they extraordinarily comfortable, but their range is constantly evolving, catering to every need. What started with a pair of cozy home pants quickly escalated to a wardrobe filled with their T-shirts for workouts, long tees for lazy days, dress slips, and underwear. The versatility and ease of care make them an absolute essential, and I can't wait to bring them along on my future travels. What's equally impressive is their top-notch customer service. The team is incredibly responsive, addressing all queries and ensuring seamless exchanges or returns for sizing or any other concerns. It's this attention to detail that sets Boody apart, and other businesses could learn a thing or two from their approach. I want to emphasize that this isn't a paid advertisement; I'm genuinely a delighted customer. If you're looking for comfort that transcends expectations, Boody is the answer.From Uncomfortable to Unbelievably Comfortable – A Testimonial for Boody
Boody.com.au has been a lifesaver for me during my pregnancy journey. As my body went through significant changes, finding comfortable clothing became a top priority. Every item I purchased from Boody exceeded my expectations in terms of comfort and quality. It was like a breath of fresh air in a sea of discomfort. What truly sets Boody apart is not only their exceptional products but also their outstanding customer service. The team goes above and beyond to ensure that every customer feels valued and supported. Their kindness and quick responses have made my shopping experience truly delightful. I cannot recommend Boody enough to all the expecting mothers out there or anyone looking for comfortable, high-quality clothing. Thank you, Boody, for making me feel amazing during a time that can be quite challenging.Absolutely Delightful – A Wardrobe Game Changer!
My experience with Boody.com.au has been nothing short of fantastic. As soon as I received my order, I was instantly impressed with the quality and softness of the garments. The sleep shorts are a dream to wear, providing both style and comfort. The Midi briefs have revolutionized my underwear drawer - they are truly the most comfortable undies I have ever worn! While the bras may not suit my everyday needs, I have found them to be a perfect choice for bedtime lounging. The long jumpsuit and crop pants have quickly become staples in my wardrobe, thanks to their impeccable design and comfort. I cannot recommend Boody's clothes, sleepwear, and underwear enough. They are a must-try for anyone looking for high-quality, sustainable pieces that feel amazing to wear. Thank you, Boody, for creating such wonderful products that have truly elevated my daily dressing routine!A Bumpy Ride: Great Products, but Service Needs Some Love
As an enthusiastic shopper, I recently had an eventful experience with Boody.com.au that I simply can't keep to myself. I was initially drawn in by the promise of high-quality products and sustainable practices, and I eagerly placed an order for a variety of items, including some essential nude g-strings. However, my excitement quickly turned into disappointment when my package arrived incomplete, missing all six pairs of g-strings I had carefully selected. Venting my frustration through the website's customer service portal, I hoped for a quick resolution. Instead, I received a generic email informing me that I would be refunded for the missing items without any consultation on my preferences. This lack of personalized attention left me feeling undervalued as a customer. Subsequent attempts to rectify the situation only added to my dismay, as I discovered that the out-of-stock items would not be restocked, negating the possibility of fulfilling my original order. Communication from the "customer happiness team" further exacerbated my disappointment, with their offer to repurchase at full price falling short of my expectations. The initial discount that had enticed me to make the purchase was now a distant memory, leaving me hesitant to revisit Boody.com.au for future purchases. The entire ordeal highlighted a glaring flaw in their inventory management system and customer service processes, tarnishing what could have been a delightful shopping experience. While I understand that challenges may arise in the retail industry, the lack of transparency and proactive solutions from Boody.com.au fell short of what I had hoped for as a loyal customer. Despite my willingness to support the brand and wait for restocked items, the disconnect between their promises and actions left me questioning the integrity of their customer care practices. In the end, my journey with Boody.com.au was a rollercoaster of emotions, from excitement and anticipation to frustration and disillusionment. I hope that my feedback, along with that of other dissatisfied customers, serves as a catalyst for positive change within the company. With a few tweaks to their service ethos and a genuine commitment to customer satisfaction, Boody.com.au has the potential to regain the trust and loyalty of shoppers like me.The Perfect Blend of Quality, Service, and Sustainability
I can't help but sing praises for Boody.com.au. The exceptional quality of their products and the unparalleled customer service have won me over. What truly sets them apart is their seamless and hassle-free returns process, which reflects their commitment to customer satisfaction. In just a month, I've made multiple purchases because I simply can't resist adding more of their items to my collection. Not only do I indulge myself, but I also find their products perfect for gifting. It's rare to find a company with such a strong ethos, and Boody.com.au has certainly earned my respect in that aspect. Their dedication to sustainability is evident in every aspect of their business, right down to their reusable and sturdy packaging. It's clear that they prioritize both quality and environmental responsibility. I wholeheartedly recommend Boody.com.au to anyone looking for a perfect blend of quality, service, and sustainability. Well done, Boody.com.au, for exceeding my expectations in every way possible!Unbeatable comfort and exceptional service!
I am thrilled to share my experience with Boody.com.au! As a conscientious consumer, I value transparency, so it's essential for me to express my gratitude when a company goes above and beyond. Boody's dedication to exceptional customer service and high-quality products has truly impressed me. After eagerly anticipating the arrival of my 2 front closure bras, I was initially delighted with the comfort they provided. However, after wearing them for a while, I noticed some discomfort around the hooks. It turns out that the excessive stitching and hard ends at the bottom were the culprits. Despite this setback, Boody's satisfaction guarantee gave me the confidence to reach out for a resolution. While my initial excitement for the bras was dampened, the delay in receiving my order further tested my patience. Nonetheless, the Boody team was quick to explain that their busy period had caused the delay. I understand that the holiday season can be hectic, but I couldn't help feeling that the wait was longer than expected, especially compared to packages from other countries. Nevertheless, I reached out to their customer service to address my concerns. Boody's commitment to their customers became evident when I sought a refund and return for the bras. Despite a slightly prolonged response time, their team's sincerity and dedication shone through, reaffirming their satisfaction guarantee. They assured me that they were working diligently to address my request, and true to their word, they facilitated the return process promptly. In addition to the bras, I had previously purchased 3 long leg undies with the expectation that they wouldn't roll up. Unfortunately, they didn't meet my expectations in this regard. However, it's worth noting that I carefully followed the size chart when placing my order, so I was initially disheartened by this outcome. Amidst these challenges, Boody's thoughtful follow-up emails were a testament to their commitment to customer happiness. While my recent experience had its obstacles, I firmly believe that Boody's genuine concern for customer satisfaction sets them apart. Overall, Boody's passion for sustainable, comfortable, and high-quality products is evident in their customer-centric approach. Despite the hiccups I encountered, I appreciate their efforts to make things right. These genuine customer touchpoints have reaffirmed my confidence in Boody, and I look forward to future interactions knowing that they prioritize their customers' happiness. Thank you, Boody, for your unwavering commitment to exceptional service and comfort. Your dedication has earned my respect and loyalty.Exemplary Service Redefined: A Testimonial That Speaks Volumes
Imagine making a purchase during the hustle and bustle of Black Friday, eagerly awaiting your order, only to encounter a slight delay. This was my experience with boody.com.au, and I must say, their customer service truly shone through during this time. Despite the extended delivery period, the team at Boody kept me informed every step of the way. From the moment I placed my order to its eventual arrival, I never felt left in the dark. Transparency and communication like this are rare finds in today's fast-paced world, and it made all the difference. However, the true test of exceptional service came when part of my order was missing upon delivery. A simple mistake, perhaps, but the response from Boody's customer service team was anything but ordinary. They promptly addressed the issue, reaching out to me without delay, and swiftly sent out the missing items. It's not about the error but how it is rectified, and Boody surpassed all expectations in this regard. In an age where customer service can feel impersonal and detached, Boody's approach was a breath of fresh air. Their dedication to clear, timely, and caring communication sets a new standard for excellence in customer service. Thank you, Boody, for not only delivering quality products but also for delivering on your commitment to exceptional customer care.No Results Found
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{{{reviewBody}}}Introduction
Boody.com.au is an online retailer that specializes in eco-friendly and sustainable clothing. They offer a wide range of apparel and accessories made from bamboo fabric, known for its softness, breathability, and environmental benefits. Boody aims to provide high-quality, comfortable, and affordable clothing options while minimizing their carbon footprint.
Pros and Cons
- Pros:
- Environmentally-friendly and sustainable production processes
- Wide range of clothing options for men, women, and babies
- Soft and breathable bamboo fabric
- Affordable pricing
- Free shipping on orders above a certain amount
- Cons:
- Limited size options for some products
- Occasional delays in shipping
User Experience
Boody.com.au offers a user-friendly interface with a minimalist design that enhances the overall shopping experience. The website is easy to navigate, allowing users to find products quickly and efficiently. The size guide provided for each product ensures a better fit, reducing the likelihood of returns. The search function is effective, making it convenient to find specific items.
Pricing and Value for Money
Boody.com.au offers competitive pricing for their eco-friendly clothing range. The prices are reasonable considering the quality and sustainability of the products. Customers receive good value for money as the clothing is durable, comfortable, and timeless in style. Additionally, Boody occasionally offers promotions and discounts, further enhancing the value for customers.
Customer Service
Boody.com.au excels in providing excellent customer service. Their responsive and knowledgeable support team promptly addresses any inquiries or concerns. Customers can reach out via email or through their contact form on the website. Boody's commitment to customer satisfaction is evident through their willingness to resolve any issues, ensuring a positive buying experience.
Product Quality and Selection
Boody.com.au's commitment to sustainability extends to the quality of their products. The clothing is made from premium bamboo fabric known for its softness, durability, and moisture-wicking properties. Boody offers a wide selection of apparel and accessories for men, women, and babies, including underwear, tops, bottoms, and sleepwear. The products are well-made, comfortable, and cater to customers seeking eco-friendly options.
Website Usability
Boody.com.au has an intuitive and user-friendly website. The simple layout and clear navigation options make it easy for customers to browse and make purchases. The website is optimized for mobile devices, ensuring a seamless shopping experience on smartphones and tablets. The product pages provide detailed information, including materials, care instructions, and customer reviews, assisting customers in making informed decisions.
Returns and Exchanges
Boody.com.au offers a hassle-free returns and exchanges policy. Customers have 30 days from the date of purchase to return or exchange items, provided they are in their original condition. Boody covers the cost of return shipping for faulty or incorrect items. The process is straightforward, with clear instructions and a responsive customer service team to assist customers throughout.
Promotions and Discounts
Boody.com.au regularly offers promotions and discounts to provide customers with added value. They often have seasonal sales, clearance discounts, and occasional limited-time offers. Customers can sign up for their newsletter to stay updated on the latest promotions and receive exclusive discounts. Additionally, Boody occasionally collaborates with influencers and bloggers to offer special discount codes.
Reputation
Boody.com.au has established a strong reputation as a trusted and reliable online retailer. They prioritize ethical and sustainable practices, ensuring their products are eco-friendly and of high quality. Boody's commitment to customer satisfaction and their positive reviews reflect their dedication to providing excellent products and service.
Payment Options
Boody.com.au offers a variety of secure payment options to cater to customer preferences. Customers can pay for their purchases using major credit cards such as Visa, Mastercard, and American Express. They also accept payments through PayPal, providing an additional level of security and convenience for customers.
Loyalty Programs
Currently, Boody.com.au does not have a specific loyalty program. However, customers can stay updated with exclusive promotions and discounts by subscribing to their newsletter. Boody occasionally rewards loyal customers with special discount codes and early access to sales.
Customer Reviews
Boody.com.au values customer feedback and provides a platform for customers to leave reviews on their website. The reviews help potential buyers gain insights into the quality and fit of the products. Boody takes customer reviews seriously and uses them to continually improve their products and services.
Community Involvement
Boody.com.au actively participates in various initiatives and organizations dedicated to environmental and social sustainability. They collaborate with charities and eco-friendly organizations, regularly donating a portion of their profits to support environmental causes. Boody's commitment to giving back demonstrates their dedication to making a positive impact in the community.
Shipping and Costs
Boody.com.au offers worldwide shipping, with free shipping available for Australian orders over a specified amount. For international orders, shipping costs vary depending on the destination. Boody ensures prompt order processing and provides tracking information for customers to easily monitor the progress of their shipments. Customers can expect their orders to arrive within the estimated delivery timeframe, although occasional delays may occur.