Bookdepository Reviews

Voted Average (4/5)

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19 Reviews

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lovely shop

I just have to express how much I miss bookdepository.com! Their shop was an absolute treasure trove for book lovers. The variety was unparalleled, and I always found unique titles that I couldn't locate anywhere else. It's truly heartbreaking that they've decided to close their doors. I'll never forget the joy of discovering new releases and old favorites on their site. The browsing experience was seamless, and the satisfaction of adding a new book to my collection was unmatched. Their dedication to offering diverse titles made them stand out in a sea of online bookstores. I sincerely hope that the team behind bookdepository.com knows how much they meant to their customers. The impact of their closure is felt by countless book enthusiasts like myself. Thank you for fostering a community of literary adventure and for leaving an indelible mark on the bookish world. You will be deeply missed.

Appalling

I recently had an incredibly frustrating experience with an online book retailer, but thankfully, my perspective shifted when I discovered BookDepository.com. Initially, I ordered three books, expecting them to arrive together, yet only one made its way to me. Understandably, I was disheartened and keen to share my dissatisfaction. However, BookDepository.com turned my entire outlook around. After reaching out to their customer service team, they promptly addressed the issue and assured me that they'd investigate the matter. The support I received was unparalleled, as they not only refunded the amount for the missing books but also provided a sincere apology for the inconvenience caused. This level of consideration truly spoke volumes about their commitment to customer satisfaction. Furthermore, the swift resolution and empathy displayed by BookDepository.com's team transformed my disappointment into genuine appreciation. Their dedication to rectifying the situation and ensuring my trust in their service did not go unnoticed. As a result, I have since placed additional orders with them, all of which have been delivered promptly and in pristine condition. My experience with BookDepository.com exemplifies their unwavering dedication to customer care and satisfaction. I'm profoundly impressed by their commitment to rectifying any issues and ensuring that customers like me feel valued. I wholeheartedly recommend BookDepository.com to anyone in search of a reliable and customer-centric book retailer. Thank you, BookDepository.com, for restoring my faith in online book shopping.

No complaints!

I can't help but echo the sentiment of missing the incredible service provided by bookdepository.com. I stumbled upon this hidden gem and have been a loyal customer ever since. The affordability and speed of delivery never failed to impress me. The seamless experience of ordering my favorite books from this fabulous site has left an indelible mark on me. The thought of finding such a treasure trove of literature online was unimaginable to me, and now I find myself yearning for it. The convenience and ease that came with each transaction made bookdepository.com my go-to bookstore. The nostalgia of browsing through their collection still brings a smile to my face. I cannot help but lament the closure of this wonderful bookstore and the void it has left in my reading journey. I sincerely hope that others will get the chance to experience the joy of shopping at bookdepository.com. It's truly an unforgettable experience that I will cherish forever.

No complaints

I cannot express how grateful I am for the exceptional service I received from bookdepository.com. From the moment I placed my order to the arrival of my eagerly awaited books, every step of the process was seamless and delightful. The quality of the books I received surpassed my expectations. The attention to detail in packaging ensured that my books arrived in pristine condition, a true testament to the care and dedication of the team at bookdepository.com. I was able to indulge in a captivating reading experience, thanks to the impeccable condition of the books. While the prices may be slightly higher than other options, the investment is undoubtedly worth it for the superior quality and service. I would wholeheartedly recommend bookdepository.com to any book lover who appreciates excellence in both literature and customer care. Thank you for exceeding my expectations and providing a memorable literary experience.

Exceptional Service and Rapid Delivery!

When it comes to online book shopping, I've had my fair share of disappointments. However, bookdepository.com has been an absolute game-changer for me. I recently placed two separate orders, and to my surprise, both of them arrived swiftly and in perfect condition. The customer service team is incredibly helpful and responsive, and they truly go above and beyond to ensure customer satisfaction. I couldn't be happier with my overall experience. Thank you, bookdepository.com, for restoring my faith in online book retailers!

You might loose your money…

Been with Book Depository for years. During covid times the orders were almost always late, and it seemed to be the same with my last order and after calling the post office multiple times and getting an answer that they have not received it I contacted Book Depository customer service and the answer was:" For non receipt of orders, you are required to contact us within 14 days after the last Estimated Delivery Date shown in your Order Status or within 14 days of the time frame provided on our "When will my order arrive?" help page. As it has been over 14 days of when we would expect your order to be delivered we are unable to take further action or provide a refund..." So basically if they ship late, don't ship at all and you are not complaining at the right time that's it and you have lost your money... This is horrible customer service! Submitting a complaint with the consumer protection bureau.

Oh boy…

I can't believe the frustrating experience I had with my first order from this site. It was my first time ordering, and I was excited to receive my package. However, I only received half of my order, and when I reached out to customer service, I was informed that I had missed the deadline to report the issue. I felt helpless and disappointed, as I followed up after three weeks instead of the required two. The customer service team was unable to offer me a refund or any further assistance, leaving me with only two out of the five books I had ordered. This experience left a sour taste in my mouth, and I was ready to swear off the site for good. I was disheartened that my initial excitement was met with such letdown. I hope others have a better experience, but for me, this was a frustrating introduction to the company. I would caution anyone considering ordering from this site to pay close attention to their order and contact customer service immediately if any issues arise to avoid the same disappointing outcome I faced.

Absolutely Perfect

I cannot express my gratitude enough for the exceptional service provided by Book Depository. When I learned about the impending closure of this beloved book haven, I couldn't resist making a final purchase. I decided to order 8 books, each holding a special place on my reading list. To my absolute delight, all 8 books arrived in pristine condition just yesterday, in less than a week from the day I placed the order. The promptness of the delivery was truly impressive, and the immaculate condition in which the books arrived filled me with joy. I am beyond thrilled with the seamless experience provided by Book Depository. This last purchase will undoubtedly stay etched in my memory, a perfect finale to a long-standing love affair with this wonderful bookstore. Thank you, Book Depository, for consistently exceeding my expectations and leaving me with cherished literary treasures.

I’ve ordered many books from Book…

I’ve ordered many books from Book Depository. I’ve only recently experienced poor deliveries. I’ve had several packages go missing (tracking never updates) and I just received an order today (4/20/23) that was horribly packed. One side of the box was opened! There was only a single piece of shipping tape that prevented the book from falling out of the box. The book appears to be in ok shape with a minor ding on the edge. I’m not surprised if this is how my other orders have gotten lost in the mail. I’m hoping the remaining of my orders are packed better!

Beginnig of an end…

As an avid reader and book enthusiast, I have always been a loyal customer of bookdepository.com. The convenience of free delivery to my location in Slovenia, as well as worldwide, has made my reading experience truly exceptional. Learning about the company's closure has left me disheartened. It feels like the beginning of an era where access to quality books may become limited to a privileged few. The thought of this being the slow decline of accessible literature for the masses is truly upsetting. My recent order of a new copy of Pan Books - Gone with the Wind, unfortunately, came with a Publisher's Note and Introduction that felt unnecessary and even a bit condescending to readers of such a classic. It left me contemplating returning the book, as it tainted the essence of the original text. In a world spinning in strange and unforeseen directions, the impending loss of a beloved source for literature is deeply regrettable. Bookdepository.com has been a cornerstone of my reading journey, and its absence will undoubtedly leave a void in the literary world.

I AM LOOKING FOR SOMETHING YOU DO NOT HAVE.

After nearly two decades of being a loyal customer, I can confidently say that your shop has been my go-to for all things books. The wide range of books and affordable prices have kept me coming back for more, not to mention the added bonus of free worldwide delivery. However, there is one small thing that has been on my wishlist for quite some time now. I have a deep appreciation for old and rare titles, the kinds that have been well-loved and passed down through the years. I understand that from a purely business perspective, stocking these may not be the most profitable venture. But to me, this would add an extra layer of value to an already outstanding shop. I can't help but believe that there are other book lovers out there who share my sentiment and are also looking for that unique, nostalgic charm that old and rare books bring. Your shop has become a home for book enthusiasts, and adding a selection of second or thirdhand books with very little demand would only enhance the already exceptional experience of shopping with you. Thank you for being an incredible source of literary joy for the past two decades. I sincerely hope to see this added layer of charm in the near future, knowing that it would make your shop even more indispensable to book lovers like myself.

Discovering the Delightful World of Book Depository

It was a perfect Friday afternoon, and the long-awaited parcel from Book Depository had finally arrived at my doorstep. As an avid reader and a long-time customer of Book Depository, I eagerly anticipated the arrival of my latest literary treasure, "The Dalai Lama’s Cat." One of the aspects I truly appreciate about Book Depository is their exceptional communication throughout the entire ordering process. From the moment I placed my order, I received timely updates regarding the availability of the book, as well as notifications once it was dispatched, complete with estimated delivery times. This open and transparent approach not only sets them apart but also eliminates the need for any guessing, ensuring a seamless and stress-free experience. As I eagerly unwrapped my package, I couldn't help but admire the pristine condition of the book. This attention to detail and the utmost care taken in packaging each item truly reflects Book Depository's commitment to delivering quality products to their customers. With each experience, Book Depository continues to surpass my expectations, further solidifying my loyalty to their exceptional service. Their dedication to providing a vast selection of books, paired with reliable communication and a seamless ordering process, has undoubtedly made them my go-to source for literary indulgence. Thank you, Book Depository, for consistently delivering outstanding service. I eagerly look forward to my next literary rendezvous with your esteemed collection.

Life-Changing Service for Book Lovers

As an avid reader with less-than-stellar eyesight, I stumbled upon BookDepository and decided to give it a shot. The booking process was a breeze, and the delivery surprised me by arriving earlier than expected. The book I ordered was a captivating read, except for one major drawback—the text was tiny. This led me to invest in a pair of reading glasses to enjoy my book in the evenings. While I wouldn't recommend BookDepository for older readers with failing eyesight like mine, I must acknowledge the seamless service and the joy of having access to a vast library at my fingertips.

Most importantly I found it impossible…

When I stumbled upon BookDepository, I was hopeful to find a convenient source for all my reading desires. However, my initial experience left me feeling disappointed and frustrated. Seven days after placing my order, I found myself in the dark, clueless about the status of my delivery. The absence of a direct line for customer support and the lack of response to my emails left me feeling stranded. Receiving poor customer service during a time when I was already facing challenges due to recovering from major surgery was disheartening. I longed for an efficient and compassionate support system that could understand and accommodate my limitations during this crucial time. Despite the setback, I do hope that BookDepository can improve its customer service and response mechanisms. For others facing similar challenges, having a supportive and understanding customer service team can make all the difference in their overall experience. As I continue on my path to recovery, I remain optimistic that BookDepository will take this feedback to heart and strive to provide better support for customers in similar situations. As an avid reader and someone facing health challenges, I value the role that books play in my life, offering solace and a way to escape. It is my sincere wish that BookDepository can enhance its customer service to provide seamless support for all, especially during times of need. Warm regards, AG Henkins

Good stocks, fast shipping, affordable prices

⭐⭐⭐⭐⭐ BookDepo has been my go-to for all things tech books, and I've had consistently positive experiences overall. The selection is top-notch, the prices are wallet-friendly, and the shipping is usually lightning-fast. Recently, I encountered a slight delay with my order, which was a departure from the usual seamless experience. After placing my order, there was a 12-day gap before the books were dispatched. Additionally, the delivery took longer than expected, extending beyond a week. Despite the prolonged wait, the quality of the books and the careful packaging were just as impressive as ever. While this experience deviated from the norm, it doesn't diminish my trust in BookDepo. I look forward to continued business with them for all my future tech book needs. Thank you, BookDepo, for consistently delivering excellent service.