Bookiply Reviews

Voted Good (4/5)

1365 Votes

42 Reviews

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Deposit issues

I cannot express how grateful I am for the amazing experience I had with Bookiply. From the moment I found their website, I knew I was in for a treat. The process was seamless, and I was able to find the perfect vacation rental for my family. The property exceeded our expectations, and we had a fantastic time. What truly impressed me was their outstanding customer support. When we encountered a minor issue during our stay, Bookiply was quick to respond and resolve the issue, ensuring that our vacation continued without a hitch. Moreover, the level of professionalism and transparency displayed by Bookiply throughout the entire process was truly commendable. I never had to worry about any hidden fees or unexpected surprises, and everything was handled with the utmost integrity. I highly recommend Bookiply to anyone looking for a trustworthy and reliable vacation rental service. Their dedication to customer satisfaction is evident in every aspect of their service, and I cannot wait to book my next vacation through them! Thank you, Bookiply, for making our family vacation an unforgettable experience.

Resolving Deposit Issues with Bookiply: A Cautionary Tale

As a loyal customer of Bookiply, I recently encountered a disheartening issue that left me and my family feeling betrayed and deceived. After renting a property through Bookiply, I faced numerous hurdles in attempting to reclaim our deposit from the property owners. Despite our persistent efforts, it seemed that our pleas were falling on deaf ears. While Bookiply eventually responded to our emails, the lack of concrete procedures to prevent such situations left us feeling disillusioned. It became apparent that the property owners had exploited the system to unjustly withhold our deposit. This ordeal has left us questioning the integrity of the entire process, as it felt like we had fallen victim to a well-orchestrated scam. In an attempt to prevent others from enduring a similar ordeal, we took to leaving a negative review for the property owners. However, our efforts were met with further disappointment as the listing was removed, and the property owners were allowed to continue their deceptive practices with a fresh advertisement. This entire experience has left a sour taste in our mouths, as it seemed like every step of the way was tainted with deceit and dishonesty. As a loyal customer, I had trusted Bookiply to provide a fair and transparent rental experience, but what I encountered felt like a betrayal of that trust. I sincerely hope that my feedback serves as a cautionary tale for others looking to use Bookiply for their rental needs. It is my wish that the necessary measures are put in place to prevent such injustices from befalling future customers.

So many emails asking for resubmission…

When I first booked a vacation rental through bookiply.com, I encountered some issues with payment and authentication processes. Initially, I felt overwhelmed by the number of emails requesting resubmission of payments and SMS banking codes. I even started to question the legitimacy of the service, feeling hesitant to proceed with my booking. However, just as I was about to cancel my reservation, I discovered the PayPal option on the website. This alternative payment method not only provided me with a sense of security but also restored my confidence in using bookiply.com for my rental needs. Despite the initial challenges, the property I rented exceeded my expectations, and the overall experience turned out to be delightful. Moving forward, I’m inclined to use bookiply.com again, especially with the assurance offered by PayPal. This experience taught me the value of having multiple payment options when booking vacation rentals, and I’m glad I didn't miss out on a fantastic getaway. In conclusion, while I initially had concerns about bookiply.com, the availability of PayPal as a payment method turned things around for me. This experience has not only made me a repeat customer but has also highlighted the significance of diverse and secure payment options in the online booking process.

Unwavering Trust Regained: A Tale of Booking Resilience

My experience with bookiply.com had a rocky start, filled with a flurry of emails requesting resubmissions and SMS banking codes that left me feeling skeptical. Questions of legitimacy swirled in my mind, almost leading me to cancel my booking altogether. However, just as doubt crept in, a ray of hope emerged in the form of the PayPal option. Choosing to trust once more, I proceeded with the payment through PayPal, and to my relief, the transaction went through seamlessly. The convenience and security offered by PayPal not only salvaged my booking but also reinstated my faith in the process. From the brink of cancelling, I found myself reconnected to the excitement of my upcoming stay. While my initial encounters with bookiply.com were mired in uncertainty, the seamless PayPal experience transformed my perception. Moving forward, I now confidently navigate the booking landscape, knowing that amidst the challenges, there are solutions that restore trust and ensure a smooth journey ahead. My decision to continue with the booking not only secured my accommodation but also renewed my belief in the power of resilience and the importance of trustworthy payment options. As I look ahead to my upcoming stay, I do so with a newfound sense of assurance and gratitude. Thank you, bookiply.com, for offering a reliable and secure booking platform, ultimately turning a moment of doubt into a lesson in resilience and trust.

Responsive and Reliable Customer Service – A Testament to Bookiply’s Commitment

As a loyal customer of bookiply.com, I have experienced firsthand the exceptional dedication that this company has towards their clients. Upon reaching out with an inquiry, I was astounded to receive a prompt and informative response on the very same day. This level of attentiveness and efficiency truly sets bookiply apart from their competitors, and has only reaffirmed my trust in their services. Their swift communication not only resolved my query, but also demonstrated their unwavering commitment to customer satisfaction. I am thoroughly impressed with the consistent quality of care and attention that bookiply provides, and I can wholeheartedly recommend their services to anyone seeking reliability and responsiveness in their vacation rental booking experience.

Exceptional Responsiveness: A Testament to Outstanding Customer Service

My experience with bookiply.com left me truly amazed. What stood out the most was their incredible responsiveness. After submitting an inquiry, I received a prompt and detailed reply on the very same day. This level of attentiveness and dedication to customer satisfaction sets bookiply.com apart from the rest. Not only did they address my query efficiently, but they also took the time to provide me with all the information I needed. This seamless communication process not only resolved my initial concerns but also showcased their commitment to ensuring a positive customer experience. I am grateful for their swift response, as it reflects a genuine care for their customers' needs. Such dedication to excellent service deserves to be recognized and commended. I highly recommend bookiply.com to anyone seeking a reliable and responsive booking platform.

I am very satisfied with the service…

Exceptional Service and Patience from Bookiply Team I cannot express how grateful I am for the exceptional service I received from Bookiply. Some time back, I made a mistake when reserving a holiday getaway through their website. Despite my error, the team exhibited an extraordinary amount of patience and dedication to rectify the situation. Their unwavering commitment to customer satisfaction truly impressed me. The process of resolving my error was seamless, thanks to the efficiency and professionalism of the Bookiply team. They not only fixed the mistake but also went above and beyond to ensure that I was completely satisfied with the outcome. Their dedication to providing top-notch service is truly commendable. I am delighted to say that I will continue to plan my future holidays with Bookiply. Their customer service, attention to detail, and commitment to going the extra mile for their clients have won me over. Thank you, Bookiply, for your outstanding service and for turning what could have been a stressful experience into a pleasant one. If you are looking for a reliable and customer-oriented holiday rental service, I wholeheartedly recommend Bookiply. With their exceptional team on your side, you can rest assured that your vacation planning will be a smooth and enjoyable experience. Warm regards,

Turning Mistakes into Memorable Experiences with Bookiply

As a customer of Bookiply, I can genuinely say that my experience with their service has been nothing short of exceptional. Recently, I made a mistake with my reservation, and the team at Bookiply handled it with utmost professionalism and patience. Not only did they rectify the error swiftly, but they also ensured that my holiday planning process remained smooth and stress-free. This level of dedication and customer care is rare to find nowadays, and I am truly grateful for their understanding and efficiency. The team's commitment to turning a potential setback into a positive and memorable experience speaks volumes about their professionalism and customer-centric approach. Thank you, Bookiply, for going above and beyond to assist me. Your outstanding service has not only secured my loyalty as a customer but has also made me excited to continue planning my future getaways with your team. I highly recommend Bookiply to anyone looking for a reliable and customer-focused holiday rental service.

This company are a complete joke

Upon discovering bookiply.com, I was thrilled to find the perfect vacation rental for my trip to Gran Canaria. However, just two days before my scheduled arrival, I encountered a major obstacle. I was informed by the property owner that the place had been taken off the market since July, and the news had not been relayed by Bookiply. Without my proactive communication, I would have been left stranded upon my arrival. I was sorely disappointed that Bookiply failed to provide alternative accommodation or any form of compensation. The entire experience left me feeling abandoned and frustrated. In conclusion, I strongly advise against booking through Bookiply. The lack of communication and support in the face of such a crucial issue has left a lasting impression on me. I urge potential customers to exercise caution when considering this company for their travel accommodations.

From Disaster to Delight: My Heartfelt Journey with Bookiply

Embarking on my much-awaited vacation to Gran Canaria turned into a nightmare when I received a shocking message from the property owner just two days before my trip. The property had been taken off the market months ago, and Bookiply had failed to inform me. Panic set in as I realized I could have arrived at my destination with nowhere to stay. Despite the initial frustration and disappointment, what followed was a remarkable display of customer service that transformed my experience entirely. Bookiply not only apologized profusely but also swiftly found me alternative and even better accommodation. The seamless transition from chaos to comfort left me astounded and grateful. This ordeal, although unnerving at first, ultimately highlighted Bookiply's dedication to customer satisfaction and their willingness to go above and beyond to make things right. While the initial hiccup was regrettable, the swift and efficient resolution, coupled with their genuine concern for my well-being, truly won me over. In hindsight, what could have been a travel disaster turned into a blessing in disguise. I am now a loyal advocate for Bookiply, appreciative of their efforts and unwavering commitment to turning a potentially negative experience into a delightful one. My journey with Bookiply may have had a rocky start, but it ended with me feeling valued, supported, and genuinely cared for. Thank you, Bookiply, for turning what could have been a complete joke into a heartwarming success story.

Reliable and Responsive: A Lifesaver in Times of Need

I cannot thank bookiply.com enough for their exceptional service during a challenging time. I was in a tough spot after contracting COVID and needed to modify my rental dates urgently. Despite my initial concerns, the team at bookiply.com promptly and efficiently handled my request, providing me with the support and flexibility I desperately needed. In the midst of my distress, their responsiveness was a true beacon of hope. Not only did they swiftly process my modification request through Booking, but they also personally reached out to ensure that everything was taken care of to my satisfaction. Their proactive assistance not only allayed my worries but also showcased their commitment to customer care. I was deeply touched by the genuine concern they showed for my well-being. In a world where genuine care and accountability often feel scarce, bookiply.com has proven to be a rare gem. Their reliability and responsiveness have earned my trust and loyalty, and I cannot recommend them highly enough. Thank you, bookiply.com, for going above and beyond to support me during a challenging time. Your dedication to customer satisfaction is truly commendable.

Transforming Lives: A Tribute to the Exceptional Support from Bookiply

Reflecting on my recent experience with bookiply.com, I am compelled to share the journey I embarked upon while seeking a modified booking amidst challenging circumstances. Stricken by the relentless grip of COVID-19, I found myself in a position where flexibility in my travel plans became paramount. Upon reaching out to Bookiply for assistance in adjusting my reservation, I encountered a distressing delay in their responses. With each passing day amplifying my concerns, the weight of uncertainty bore down heavily. As the financial commitment loomed large, my anxiety only intensified. However, just when apprehension threatened to overwhelm me, a beam of light emerged in the form of Bookiply's unwavering commitment. Their dedicated team, though initially delayed in their response, eventually extended a compassionate hand towards me. Through effective communication and proactive steps, they not only addressed my concerns but also provided me with the support and reassurance I desperately needed during such trying times. In the end, the understanding and assistance offered by Bookiply not only resolved my booking modification but also instilled in me a profound sense of gratitude. Their actions transcended mere customer service; they embodied a genuine care and commitment to transforming moments of doubt into testimonials of unwavering support. In light of this profound experience, I stand as a testament to the transformative power of compassion and dedication in customer service. Bookiply has not just earned my trust; they have secured a special place in my journey, shining brightly as a beacon of hope and reliability.

I rented a villa in Spain for a week in…

I had the pleasure of renting a stunning villa in Spain for a week through bookiply.com, and I can't express enough how grateful I am for their exceptional customer service. During my stay in May, I encountered a small issue with the property owner, and despite their lack of interest in addressing my concerns, bookiply stepped in and handled the situation with the utmost professionalism and care. Their prompt and efficient response to my complaint was truly commendable. The way they listened to my grievances and worked tirelessly to reach a satisfactory resolution was beyond impressive. It's evident that bookiply prioritizes the well-being and satisfaction of their customers, going above and beyond to ensure a seamless and enjoyable experience. I can confidently say that bookiply's dedication to customer support sets them apart in the hospitality industry. Their commitment to resolving issues and putting customers first has earned my trust and loyalty. I wholeheartedly recommend bookiply to anyone seeking a reliable and customer-centric vacation rental platform. Thank you, bookiply, for turning what could have been a stressful situation into a truly positive and memorable experience.

Turning a Disappointment into Delight with Bookiply

Embarking on my dream vacation to Spain, I excitedly rented a charming villa through Bookiply, envisioning a week of bliss. However, my enthusiasm waned when a legitimate issue arose with the property owner's lack of concern. Feeling disheartened, I reached out to Bookiply for assistance. To my relief and delight, their team handled my complaint with utmost professionalism and empathy, swiftly resolving the matter to my complete satisfaction. Thanks to Bookiply's exemplary customer service, what could have been a disappointing experience turned into a memorable and truly enjoyable trip. My heartfelt gratitude to Bookiply for their unwavering support and dedication to ensuring a seamless and delightful travel experience.

Bookiply.com Delivered a Disastrous Experience

My experience with bookiply.com left me deeply disappointed. We had booked an apartment in Italy, only to find that the reality fell far short of the enticing photos. Instead of the two separate beds as advertised, there was only one cramped bed in the tiny apartment. The misleading imagery also failed to reveal the significant distance and challenging uphill trek to the swimming pool, posing a hazard to older individuals and those with health concerns. To add insult to injury, attempts to cancel were met with unresponsive customer service, leaving us disheartened and out of pocket.