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7% users rated Very Good
77% users rated Excellent
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Promod Mahapatra
Bookmyforex.com: A Disappointing Experience
I had high hopes for bookmyforex.com when I used their service to transfer funds for my son's studies in Germany. Unfortunately, my experience was far from satisfactory. Not only did they take an upfront refundable payment from me, but they also failed to refund it as promised. Despite numerous follow-ups, I was met with unfulfilled assurances and unreturned calls. The lack of genuine assistance from their customer care team only added to my frustration. It's disheartening to feel deceived by a company that promises a seamless service. At this point, I'm considering taking formal action to address this issue. I plan to lodge a complaint with the RBI and, if necessary, file an FIR against the CEO. It's crucial to highlight the concerning practices of this company and prevent others from falling victim to similar situations. My advice to others is to be cautious when considering bookmyforex.com for currency transfer services. There are far more reliable and trustworthy options available. D
Deep Chand
Effortless Forex Transactions with Avinash Srivastava – A Satisfying Experience!
I can't help but share my delightful experience with BookMyForex, particularly with their executive, Avinash Srivastava. His exceptional service made my forex transactions not just pleasant, but truly satisfying. The process was seamless, and his attention to detail and professionalism were truly remarkable. I am immensely pleased with the level of service I received and can confidently say that if I ever need to transfer forex again, Avinash will be my go-to person. Thank you, Avinash, and BookMyForex, for making the entire process so effortless and happy for me! 😊 A
Abdeali Ujjainwala
Exceptional Service and Dedicated Support – My Experience with BookMyForex
When it comes to forex transactions, I can confidently say that BookMyForex has been an absolute game-changer for me. The seamless experience and impeccable service have truly surpassed my expectations. I was fortunate enough to have Ms. Sakshi from BookMyForex assist me throughout the process, and I must say, her dedication and commitment to providing top-notch service are truly commendable. Whenever I encountered any difficulties, she was always there, ready to promptly resolve any issues and ensure that my needs were met. Thanks to Ms. Sakshi's unwavering support, my overall experience with BookMyForex has been nothing short of exceptional. I can't emphasize enough how much her personalized assistance has enhanced my confidence in their service. With a grateful heart, I highly recommend BookMyForex to anyone looking for a reliable and customer-centric platform for forex transactions. This is not just a service; it's a team of dedicated individuals who are truly committed to ensuring customer satisfaction. Thank you, BookMyForex, and a special thank you to Ms. Sakshi for your brilliant service! V
Vishal Krishna Sinha
Unbeatable Rates and Exceptional Service – A Review of BookMyForex.com
I cannot express enough how impressed I am with the rates offered by BookMyForex.com. After extensive research, I can confidently say that they provide the best rates available compared to any other website. Not only do they offer unbeatable rates, but their service is exceptional as well. From the moment I landed on their website, I was greeted with a user-friendly interface that made the entire process seamless. The transparency in their exchange rates and fees was a breath of fresh air compared to other platforms I had tried. What truly stood out to me was the level of customer service I received. The support team was incredibly knowledgeable and went above and beyond to assist me with all of my queries. Their professionalism and efficiency made me feel valued as a customer. Thanks to BookMyForex.com, I was able to secure a fantastic deal without any hidden costs or complications. I highly recommend their services to anyone in need of foreign exchange. With BookMyForex.com, you can expect more than just great rates – you can expect a top-notch experience from start to finish. S
Shubham Khandelwal
BookMyForex: A Customer’s Redemption Story
Before my recent experience with BookMyForex, I would have echoed the sentiments of the previous reviewer. However, I am ecstatic to share that my most recent encounter with their services has completely overturned my initial skepticism. I had originally faced a delay in the delivery of my forex, which left me anxious and frustrated, especially considering my impending travel plans. Despite my initial disappointment, I reached out to BookMyForex's customer care, and to my surprise, my concerns were promptly acknowledged and remedied. Their representative not only apologized for the inconvenience but also ensured that my forex was swiftly delivered to me, well before my departure. The redemption came in the form of their proactive communication and genuine efforts to rectify the situation. This transformative experience has reinstated my trust in BookMyForex. I now consider this incident an anomaly rather than a reflection of their overall service. I am genuinely grateful for the resolution and commend BookMyForex for their commitment to customer satisfaction. This redemption story has turned my dismay into delight, and I would confidently recommend their services to fellow travelers. In conclusion, while setbacks may occur, it is the sincere efforts and resolutions that truly define a company's integrity, and in this regard, BookMyForex has proven itself to be commendable. D
Dhiraj Singh
Don’t be fooled
⭐⭐⭐⭐⭐ I cannot express how grateful I am for the exceptional service I received from BookMyForex. Initially, I was hesitant due to a negative review I read, but I decided to give them a chance, and I'm so glad I did. The customer care team went above and beyond to assist me with my queries. Their responses were prompt, and they took the time to address all of my concerns in a personalized manner. They ensured that I was well-informed at every step of the process, providing clarity and peace of mind. I found the chat function to be incredibly helpful, contrary to what the negative review suggested. The representatives were knowledgeable and understanding, and they were able to provide tailored solutions to my specific situation. It was clear that they were genuinely focused on providing the best possible service. My overall experience with BookMyForex was exceptional, and I would highly recommend their services to anyone in need of reliable and efficient forex solutions. Thank you, BookMyForex, for restoring my faith in outstanding customer service! A
ANKITH
Loved it! hassle free process
I can't recommend this service enough! From start to finish, the entire process was a breeze. I was initially hesitant, but the team quickly put my mind at ease with their professionalism and efficiency. I was pleasantly surprised by how hassle-free everything was. I'll definitely be sharing my positive experience with others and encouraging them to give it a try. Thank you for making this a seamless and enjoyable experience! R
Rohin Dubbal
“Life-Saver! How Mr. Ajay Pathak at BookMyForex Rescued My Day”
I can't thank BookMyForex enough for the exceptional customer service experience I had with Mr. Ajay Pathak. When I encountered a problem, Mr. Pathak not only patiently listened to my concerns but also went above and beyond to provide me with the best possible solution. His kindness and expertise turned what could have been a frustrating situation into a smooth and efficient resolution. I am truly grateful for the excellent support I received. Thank you, BookMyForex, and a special shoutout to Mr. Ajay Pathak! R
Ranjeeta
Vanilla is the best employee you have
As a frequent traveler, I rely on BookMyForex for all my forex card needs. Recently, I encountered an issue that left me feeling stressed and worried about my upcoming trip. That's when I had the pleasure of interacting with Vanilla, one of the employees at BookMyForex. Vanilla's unparalleled dedication and expertise turned what was a stressful situation into a seamless experience. In just two minutes, she not only resolved my issue but also provided me with a level of reassurance that truly set my mind at ease. Her swift response and deep understanding of my concerns were nothing short of impressive. Vanilla's exceptional customer service skills and unwavering commitment to solving my problem left a lasting impact. She alleviated my worries and allowed me to embark on my travels with peace of mind. For anyone who, like me, values outstanding customer service, I cannot recommend BookMyForex and Vanilla's assistance highly enough. My interaction with Vanilla has set a new standard for excellence, and I am genuinely grateful for her remarkable support. Thank you, Vanilla, for going above and beyond to ensure that I can travel peacefully and at ease. A
Aastha Shah
Exceptional Service and Seamless Transactions at bookmyforex.com
My experience with bookmyforex.com has been nothing short of exceptional. The website is user-friendly, and the entire currency exchange process is seamless. I was initially worried about uploading documents after 1 pm, but the information provided was clear and helped me understand that delivery happens the next day in such cases. The staff, both online and in person, were incredibly helpful and friendly. Any queries I had were promptly addressed, and I was amazed by their professionalism and knowledge. The ease of cancelling an order and the lack of penalties made the entire experience stress-free. I highly recommend bookmyforex.com to anyone in need of currency exchange services. Thank you for providing such a reliable and customer-oriented service. A
Arunraj S
Was hesitant but later turned out to be happy
I must admit I had some reservations after reading a few negative reviews, but I decided to give it a shot anyway. To my surprise, the delivery was lightning fast, reaching me in just 3 hours due to my location in the metro area. Activation of the card was a breeze and happened the very next day. I can proudly say that I'm extremely pleased with the service I received. In fact, I am so satisfied that I would highly recommend it to everyone. One piece of advice I would offer is to apply for this card well in advance of your travel date, so you're not under any unnecessary pressure. Overall, I am thoroughly impressed with the swift delivery, easy activation, and exceptional service. I'm a happy customer, and this product has definitely earned my loyalty. Thank you for providing such a great experience! S
Shailesh Anant Phule
Support agent Shubham Kohli help me…
I can't thank bookmyforex.com enough for the exceptional support I received from Shubham Kohli. I had been struggling with activating my Forex card for quite some time, and the long waiting times on the support hotline only added to my frustration. However, when I reached out to Shubham, he promptly addressed my issue and provided a swift resolution. It's evident that bookmyforex.com values their customers, but I do agree that having more contact lines could potentially enhance the overall customer experience. Despite this, the stellar assistance I received from Shubham has left a lasting impression, and I can confidently recommend their service to anyone in need of Forex solutions. Thank you, Shubham, and bookmyforex.com, for going above and beyond to assist me. This level of dedication truly sets you apart in the industry. V
varun singh
Abhishek from customer support …
When I reached out to customer support, Abhishek went above and beyond to assist me. His prompt and clear communication made the whole process smooth and stress-free. I was amazed by his dedication to helping me solve my issue. I can't express my gratitude enough for the excellent support I received. Abhishek truly embodies exceptional customer service. Thank you so much! S
sneha thakur
Life-Saver in Times of Need
My experience with bookmyforex.com was nothing short of a nightmare. Initially, I was hesitant due to the 5-star reviews, but I soon found out the hard way. The service was horrendous, and I felt like there was no accountability. After waiting for two whole days for my card to be delivered and activated, I was beyond frustrated. The staff appeared to be irresponsible, and to top it off, the payment was made, but the currency was not delivered. Stressed and drained of time, money, and energy, I felt like I had made a huge mistake. It's disappointing to feel let down by something you were counting on, but I'm grateful for this experience because it led me to discover a different currency exchange service that truly saved the day. As a customer, I appreciate transparency and efficiency, both of which I found in my alternative option. So, to anyone out there who might be wary of reviews, I urge you to seek out your own truth and consider all options before making a decision. Don't be deterred by disappointing experiences, because they might just guide you to the perfect solution for your needs. I
Ishieta Dhar
Helpful!
A Customer Care Experience Beyond Expectations My experience with this company's customer care team was nothing short of delightful. From the moment I reached out for assistance, Abhishekh demonstrated a level of helpfulness and patience that immediately put me at ease. During our interaction, Abhishekh attentively listened to my concerns and took the time to understand the depth of my issue. His empathetic approach reassured me that my concerns were being genuinely acknowledged. This level of attentive service significantly eased my worries, setting the tone for a professional and empathetic interaction. It was evident that Abhishekh was not just aiming to resolve my problem, but was genuinely dedicated to ensuring that I, as a customer, felt heard and valued. His patience and willingness to address all of my queries demonstrated a remarkable commitment to customer satisfaction. Moreover, Abhishekh's expertise and knowledge were evident as he efficiently guided me through the resolution process, leaving no stone unturned. His clear and concise explanations not only resolved my concerns but also left me feeling equipped with a better understanding of the product and its features. In conclusion, the exceptional assistance provided by Abhishekh surpassed my expectations and left a lasting impression. His professionalism, coupled with a genuine commitment to help, has undoubtedly solidified my trust in this company's customer care. I am truly grateful for the peace of mind his support has brought me. Kudos to Abhishekh and the entire customer care team for their outstanding service!
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Introduction
BookMyForex.com is a leading online platform that offers a wide range of foreign exchange services, including currency exchange, prepaid travel cards, and remittance services. The platform was launched in 2012 and has since become one of the most trusted and reliable forex service providers in India. BookMyForex.com aims to provide hassle-free forex services to customers, ensuring maximum transparency and convenience.Pros and Cons
Pros:- Transparent and competitive pricing
- Easy and convenient online forex services
- Wide range of forex products and services
- No hidden charges or fees
- Excellent customer service
- Not available in all countries
- Exchange rates may be slightly higher during peak times