Bookmyshow User Reviews

Introduction

bookmyshow.com is a website that offers its users tickets for various events such as movies, concerts, plays, and sports events. It was launched in 2007 and currently has a customer base of over 30 million. The website provides its services in India, Indonesia, Sri Lanka, and the United Arab Emirates.

Pros and Cons

Pros:

• Offers tickets for a wide range of events across multiple categories.
• Provides detailed information about the events, venues, and seating arrangements.
• Offers multiple payment options and various promotions and discounts.
• Has a user-friendly interface that makes it easy to navigate and book tickets.
• Provides easy access to customer support through multiple channels.

Cons:

• Has limited presence outside of India, Indonesia, Sri Lanka, and the United Arab Emirates.
• Charges convenience fees for booking tickets online.
• Does not offer refunds or exchanges for tickets once they have been purchased.

User Experience

bookmyshow.com provides a great user experience to its customers. The website has a clean and simple interface that makes it easy to navigate and book tickets. Users can search for events by category or location, and the website provides detailed information about the events, venues, and seating arrangements. The website also offers a mobile app that is available on both Android and iOS platforms. The app has all the features of the website and provides a seamless booking experience.

Pricing and Value for Money

The pricing for tickets on bookmyshow.com is comparable to other ticket booking websites. However, the website charges convenience fees for booking tickets online, which can add up to the final cost of the tickets. The website offers various promotions and discounts, which can provide value for money to the customers.

Alternatives

There are several alternatives to bookmyshow.com such as Paytm, Insider, and Events High. These websites offer similar services and have a presence in India.

Customer Service

bookmyshow.com provides excellent customer service to its users. The website provides multiple channels for customer support such as email, phone, and live chat. The customer support team is available 24/7 to assist users with their queries and issues.

Product Quality and Selection

bookmyshow.com offers a wide range of events across multiple categories such as movies, concerts, plays, and sports events. The website provides detailed information about the events, venues, and seating arrangements, which helps users in making an informed decision.

Website Usability

bookmyshow.com has a user-friendly interface that makes it easy to navigate and book tickets. The website provides various filters and search options, which helps users in finding events of their interest. The website also offers a mobile app that has all the features of the website and provides a seamless booking experience.

Returns and Exchanges

bookmyshow.com does not offer refunds or exchanges for tickets once they have been purchased. However, in case of any cancellation or rescheduling of the event, the website provides refunds or rescheduling options to the customers.

Promotions and Discounts

bookmyshow.com offers various promotions and discounts to its users. The website has tie-ups with various banks and service providers, which provide discounts and cashback offers to the customers.

Reputation

bookmyshow.com has a good reputation in the market. The website has won several awards for its services, and its customer base is steadily growing.

Payment Options

bookmyshow.com provides multiple payment options such as credit/debit card, net banking, e-wallets, and UPI. The website has tie-ups with various banks and service providers, providing customers with different payment options.

Loyalty Programs

bookmyshow.com has a loyalty program called 'myRewardz,' which offers rewards points to the customers for every booking made on the website. These reward points can be redeemed for free tickets, discounts, and other exclusive offers.

Customer Reviews

bookmyshow.com has positive reviews from its users. The website has a rating of 4.5 out of 5 on major review websites. Users appreciate the website for its user-friendly interface, detailed information about events, and excellent customer service.

Community Involvement

bookmyshow.com is involved in various community initiatives such as supporting social causes and providing sponsorship for various events.

Shipping and Costs

bookmyshow.com does not provide shipping services as it deals with e-tickets. Customers receive their tickets in their email or on their mobile app, which they can use to gain entry to the event. The website charges convenience fees for booking tickets online, which can add up to the final cost of the tickets. In conclusion, bookmyshow.com is a great ticket booking website that offers a wide range of events across multiple categories. The website provides detailed information about the events, venues, and seating arrangements, which helps users in making an informed decision. The website has a great user interface and provides excellent customer service to its users. The website charges convenience fees for booking tickets online, which can add up to the final cost of the tickets. However, the website offers various promotions and discounts, which can provide value for money to the customers.