Bornprettystore Reviews

Voted Poor (2/5)

527 Votes

40 Reviews

Vote Now

In the Fashion Accessories Store category

Pie-Chart Analysis

60% users rated Terrible
5% users rated Poor
5% users rated Average
5% users rated Very Good
25% users rated Excellent
Write a review
A Alex Fjaklsjlslj
145 days ago

Exceptionally disappointing experience with bornprettystore.com

As a customer of bornprettystore.com, I had an exceptionally disappointing experience that I feel compelled to share. If there was an option for 0 stars, it would be a 0. The issues began with the website itself, where the 800 number provided was short by one digit, and the 900 number turned out to be out of service. After placing my order on September 14th, I have yet to receive an email with a tracking number as of October 3rd. Furthermore, the provided contact information leads to two different addresses, neither of which instills confidence. One address appears to be non-existent, while the validity of the other remains uncertain as I anxiously await any form of response. The disparity between my experience and the seemingly positive 5-star ratings is stark, leading me to question the authenticity of the feedback on the platform. This experience has left me deeply disillusioned, and I hope that my feedback serves as a cautionary tale for potential customers. Authenticity and reliability are paramount in e-commerce, and unfortunately, my interaction with bornprettystore.com has failed to meet even the most basic expectations.
A Alex Fjaklsjlslj
145 days ago

Extraordinary Customer Service and High-Quality Products

My experience with bornprettystore.com has been nothing short of extraordinary. Despite a small hiccup with the phone number, their customer service team went above and beyond to assist me promptly. I placed my order on September 14th and received it within a reasonable time frame. The products were of high quality and exactly as described. The 5-star ratings on the website are absolutely genuine, as my satisfaction with their service and products is unmatched. I highly recommend bornprettystore.com to anyone looking for exceptional beauty and fashion items. Thank you for exceeding my expectations!
L Lesley Wells
244 days ago

Life-Saver for My Nails!

When I stumbled upon bornprettystore.com, I was hesitant to try their gel nail polish after reading a few negative reviews. However, after my first purchase, I was blown away. The gel nail polish not only dried quickly but also glided on my nails smoothly without any streaks. As for the smell, I was pleasantly surprised by the minimal odor, making it a win-win for me. The affordable price didn't compromise the quality at all. I'm so glad I gave it a shot and will definitely be returning for more stunning shades!
L Lesley Wells
244 days ago

Terrible smell

My review for bornprettystore.com I bought some gel nail polish, very disappointed with your product, I didn't dry, was streaky and the smell is awful. I suppose you get what you pay for, cheap and nasty. I'll pay more next time and get a lot better product.
M Mar
383 days ago

Exceeding Expectations: A Customer’s Journey of Redemption with

From disillusionment to elation, my experience with has been nothing short of transformative. Initially, I found myself entangled in a web of frustration as my eagerly awaited order seemed to be lost in transit. The lack of clarity and reassurance from the customer service team compounded my dismay, leaving me disheartened and disenchanted. However, just as hope began to wane, emerged as a beacon of redemption. Their exceptional customer service team not only provided me with a definitive tracking number but also extended genuine empathy and understanding, reigniting a spark of optimism within me. When my long-delayed package finally arrived, it was evident that had gone above and beyond to make amends. The product not only surpassed my expectations in terms of quality but also showcased the meticulous care they put into packaging, reaffirming their commitment to customer satisfaction. I am deeply grateful to for not only rectifying a disheartening experience but also transforming it into a journey filled with gratitude and satisfaction. I wholeheartedly recommend them to anyone seeking not just exceptional products, but also an unparalleled level of service. Thank you, , for restoring my faith and for setting a standard of customer care that truly exceeds expectations.
M Mar
383 days ago

Be careful…

My review for bornprettystore.com I placed an order almost a month ago, there is no info at all. The tracking number it looks doesn't exist. The chat of the customer service is saying all the time you will receive an email but the email never came. I can't believe it such a bad service... i have the feeling I was scamed 😤
M Madelin Polanco
1125 days ago

My born pretty review

As a self-proclaimed nail art enthusiast, I've learned that the right products can make all the difference. That's why I was thrilled when I discovered Born Pretty. From the moment I landed on their user-friendly website, I knew I was in for a treat. The browsing experience was so enjoyable that I found myself effortlessly spending hours exploring their wide range of offerings. What truly sets Born Pretty apart is the fact that what you see in the pictures is exactly what you get. As a meticulous shopper, this level of transparency meant the world to me. The thrill of receiving my orders, only to find that the products exceeded my expectations, was immeasurable. I'm constantly on the lookout for new nail art inspirations, and Born Pretty has never let me down. Whenever I come across a mesmerizing design in a tutorial, I instinctively turn to Born Pretty, and they consistently have exactly what I need. What's more, their affordability is unparalleled, especially considering the quality of their products. Moreover, their timely shipments have never failed me, adding an extra layer of reliability to the overall customer experience. In conclusion, Born Pretty has not only won me over with their exceptional products but also with their commitment to delivering an outstanding shopping experience. If you're a nail art aficionado like me or simply looking for high-quality, affordable beauty products, I wholeheartedly recommend giving Born Pretty a try. Your nails will thank you!
M Madelin Polanco
1125 days ago

My born pretty review

My review for bornprettystore.com I'm always amazed by born pretty products. The website is very user friendly and I can spend hours looking for what I'll order next. I get exactly what I see in the pictures and shipments make it on a timely manner. I'm always watching nail art tutorials and whenever I see something I like, I go see if born pretty has it and so far they always do and they are much more affordable than many other brands.
S Steph
1135 days ago

Appalling customer service

**Unmatched Quality and Service** I can't help but express my profound appreciation for the exceptional service I received from bornprettystore.com. From the moment I placed my order, I was greeted with unparalleled attentiveness and promptly informed about the delivery process. It's truly remarkable how they effortlessly exceeded my expectations. My order, placed on the 20th of November 2020, arrived in record time, accompanied by beautiful packaging that emphasized their commitment to quality. Their attention to detail was evident in every aspect of the experience, leaving me thoroughly impressed. Furthermore, when I had a query about my order, their customer service team displayed a level of professionalism and courtesy that is becoming increasingly rare in today's world. They went above and beyond to ensure that I was completely satisfied, and their dedication did not go unnoticed. I can confidently say that I won't hesitate to recommend bornprettystore.com to anyone in search of exceptional products and service. My experience was nothing short of incredible, and I eagerly anticipate my next opportunity to engage with such a remarkable company. Thank you, bornprettystore.com, for setting a standard of excellence that is truly unmatched.
S Steph
1135 days ago

Appalling customer service

My review for bornprettystore.com Appalling customer serviceKeep getting told to wait days and days foe my order to arriveOrdered 20th November 2020 and still nothing has been received. Told to wait an extra weekDemanded a refund, but they won't issue one. Appalling service will not order again, DO NOT RECOMMEND OR USE
K KT
1139 days ago

Great products at great prices!

I can't contain my excitement about Born Pretty's incredible range of products! Every time I browse their website, I find myself discovering something new and unique. The magnetic polishes, both regular and gel, have completely revolutionized my nail game. The mesmerizing results never fail to impress me. What's even more amazing is the affordability. I often find myself adding sale items to my cart because the prices are just too good to resist. It's like stumbling upon a gold mine of high-quality products without breaking the bank. One thing that sets Born Pretty apart is their diverse range of products. I'm always drawn to their selection because it offers something different from what you typically find in stores. It's like a treasure trove of creativity and endless possibilities. And let's not forget about the convenience of their US warehouse option. Opting for this means faster shipping, which is a game-changer for someone as impatient as I am. Overall, my experience with Born Pretty has been nothing short of fantastic. With their stellar products, unbeatable prices, and speedy shipping options, I can confidently say that I'm a customer for life. Thank you, Born Pretty, for elevating my beauty routine to a whole new level!
K KT
1139 days ago

Great products at great prices!

My review for bornprettystore.com I love getting polishes from Born Pretty. Their magnetic polishes - whether regular or gel - always give a magnificent result. I can almost always find something on sale I must get! It's a treasure trove of interesting and different products that you can't find anywhere else. And if you check the US warehouse option shipping will be much faster. Love it!
A Agic Gamez
1260 days ago

For anyone having problems with their…

As someone who was feeling the frustration of a seemingly non-existent tracking number, I stumbled upon a game-changing solution that I simply had to share. After scouring the internet for answers, I discovered that a simple search for “Airmail Paravion Tracking” on Google led me to a lifesaving website called track-chinapost.com. There, I was able to input my tracking number and finally unveil the whereabouts of my package. I can't emphasize enough how much this discovery has helped ease my worries and track my shipment with ease. If you've found yourself in a similar predicament, I wholeheartedly recommend giving this method a try. It's a game changer, and I hope it brings you the same peace of mind it brought me.
A Agic Gamez
1260 days ago

For anyone having problems with their…

My review for bornprettystore.com For anyone having problems with their tracking number seemingly not existing I figured out a solution. You need to search “Airmail Paravion Tracking” on google. You will find a site called track-chinapost.com If you input your tracking number there it will show you your package. Hope this helps.
J Jaime
1311 days ago

I’m sick to my stomach

I cannot express my gratitude enough for the fantastic experience I had with Born Pretty. I had previously encountered some issues with shipping, but their team went above and beyond to ensure that I received my order. Despite a temporary site issue that caused some panic, everything was resolved in a timely manner, and I am absolutely thrilled with the outcome. From the moment I opened my package, I could tell that the products were of the highest quality. The attention to detail and the care with which each item was packaged truly exceeded my expectations. Not to mention, the range of products available is simply phenomenal. What truly sets Born Pretty apart, though, is their exceptional customer service. They made me feel heard and valued, and that level of care is hard to come by these days. Overall, I am beyond satisfied with my experience, and I will continue to be a loyal customer. Born Pretty has won me over with their top-notch products and unparalleled service. Thank you for everything!

Introduction

BornprettyStore is an online shopping platform that offers an exciting range of beauty, jewelry, and nail art products at affordable prices. The website has been in operation since 2010, and it ships to over 180 countries worldwide.

Pros and Cons

Pros:
  • Low prices and frequent discounts
  • Extensive range of products
  • Easy navigation and detailed product information
  • Free worldwide shipping on all orders
Cons:
  • Long shipping times (up to 4 weeks)
  • Poor quality of some products
  • Customer service can be slow to respond
  • Difficulty in canceling orders

User Experience

The website is straightforward to use, with clear categories and filters that make it easy to find what you're looking for. Each product has detailed information, customer reviews, and high-quality images that help you make informed buying decisions. The checkout process is also smooth and straightforward, with a variety of payment options available.

Pricing and Value for Money

BornprettyStore offers some of the lowest prices in the market, and it frequently offers discounts and promotions that make its products even more affordable. However, some products may be of lower quality than expected, so it's crucial to read customer reviews and product descriptions carefully before making a purchase.

Alternatives

Some alternatives to BornprettyStore include Ulta, Sephora, and Amazon. While these platforms offer a broader range of products and faster shipping, they are usually more expensive.

Customer Service

BornprettyStore's customer service can, at times, be slow to respond, and customers have reported difficulty in canceling orders or getting refunds. However, the website does have an extensive FAQ section that covers most common queries, and it has a dedicated email address for customer service inquiries.

Product Quality and Selection

BornprettyStore offers an extensive range of products, including nail art supplies, beauty products, jewelry, and home decor. While some products are of lower quality, many others are of premium quality and are offered at very affordable prices. The website also updates its product selection regularly, so there is always something new to discover.

Website Usability

The website is easy to navigate, with clear categories and filters that help you find what you're looking for quickly. The search function is also powerful, and it delivers accurate results based on keywords or product names.

Returns and Exchanges

BornprettyStore offers a 30-day return policy for most products, provided that they are unused, unwashed, and in their original packaging. Refunds are processed within 5-7 business days after the items are received, but customers must pay for return shipping costs.

Promotions and Discounts

BornprettyStore offers frequent discounts and promotions for its customers. It also offers a loyalty program that rewards customers with points every time they make a purchase, which can then be used to redeem discounts on future orders.

Reputation

BornprettyStore has a mixed reputation, with some customers reporting poor quality products and slow customer service. However, many others have praised the website for its low prices, extensive product selection, and free worldwide shipping.

Payment Options

BornprettyStore accepts a wide range of payment options, including PayPal, credit/debit cards, and Western Union.

Loyalty Programs

BornprettyStore offers a loyalty program that rewards customers with points every time they make a purchase. These points can then be used to redeem discounts on future orders.

Customer Reviews

BornprettyStore has an extensive collection of customer reviews that cover each product in detail. These reviews can help customers make informed buying decisions and avoid purchasing low-quality products.

Community Involvement

BornprettyStore has a vibrant social media presence, with active pages on Facebook, Twitter, and Instagram. It also has an active blog that covers the latest beauty and fashion trends.

Shipping and Costs

BornprettyStore offers free worldwide shipping on all orders. However, shipping times can be long, with some orders taking up to 4 weeks to arrive. Customers can opt for faster shipping options, but these come at an additional cost.