Bornshoes Reviews

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2 Reviews

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S Susan
403 days ago

Refused Legitimate Refund of Shoes Only Tried on Indoors

I recently had a rather disappointing experience with a purchase I made from a well-known shoe brand's website. As someone who values comfort and fashion, I carefully selected a size eight and a size eight and a half of a pair of Born Shoes, as I've learned that the best fit can vary depending on the brand and style. Eagerly, I tried on both pairs at home, hoping to find the perfect match. Unfortunately, neither size seemed to suit my preferences, and I made the decision to return them. Little did I know that this simple task would result in a frustrating ordeal. Despite my sincere efforts to promptly return the shoes, I encountered significant issues when seeking a refund. After numerous attempts to communicate with the customer service team, I was astounded to learn that my request for a refund had been denied. The reason provided was astounding – they alleged that I had worn the shoes outdoors and thus, I was ineligible for a refund. I was taken aback by this accusation. I only tried the shoes indoors, ensuring that they remained in pristine condition. Their refusal to acknowledge this left me feeling disheartened and undervalued as a customer. As a result, the shoes were returned to me, and I was left without the refund I rightfully deserved. Undoubtedly, this experience has left a sour taste in my mouth, and I am compelled to caution others against purchasing from this company. The brand's disregard for my earnest attempt to return the shoes and their refusal to provide a justified refund has led me to lose faith in their integrity as a business. Moving forward, I am determined to persist in seeking the refund owed to me. However, I am more hesitant than ever to consider making any future purchases from their website. It's disheartening to encounter such a lack of accountability and respect towards customers. In conclusion, I vigorously advise against engaging with this company. My unfortunate and unjust experience serves as a cautionary tale for those considering a purchase from their website. The mishandling of my refund request and the unsubstantiated accusation of outdoor wear have instilled a sense of distrust that cannot easily be overlooked. As a conscientious consumer, I hope that my candid account will help others make informed decisions when choosing where to invest in their footwear.
S Susan
403 days ago

Refused Legitimate Refund of Shoes Only Tried on Indoors

My review for bornshoes.com I ordered a size eight and size eight and a half of a pair of Born Shoes, as which size fits best on me varies by brand and style. I put both pairs on briefly at home and decided that I did not like the style, regardless of size. After returning them and calling several times to inquire about a refund, they instead returned the shoes to me claiming that I had worn them outside and denying me a refund. I’m going to continue to try to get the refund due to me, but I don’t plan to take a risk by ordering from their website ever again. I never wear shoes outside unless I’ve decided to keep them, and I never wanted these once I looked at them in my home. I strongly advise against ordering from this company.

Introduction

Bornshoes.com is an online retailer that specializes in comfortable and stylish footwear for men and women. The website offers a wide selection of shoes for all occasions, from casual sandals and sneakers to dressy boots and loafers.

Pros and Cons

Pros: - Extensive selection of comfortable footwear - Affordable pricing - Free shipping on orders over $100 - Easy returns and exchanges Cons: - Limited selection of sizes and styles - No loyalty program

User Experience

Bornshoes.com offers a clean and intuitive user interface, making it easy to find and purchase the perfect pair of shoes. The website has a responsive design that works well on both desktop and mobile devices, and the checkout process is straightforward and hassle-free.

Pricing and Value for Money

Bornshoes.com offers affordable pricing on a wide range of footwear, ranging from $50 to $150. With free shipping on orders over $100, the website provides excellent value for money.

Alternatives

Some of the alternatives to Bornshoes.com include Zappos, DSW, and Nordstrom. Each website offers a different selection of footwear and pricing, so it's worth comparing prices and styles across multiple websites before making a purchase.

Customer Service

Bornshoes.com provides excellent customer service, with a dedicated support team available to answer any questions or concerns. The website also offers easy returns and exchanges, making it simple to find the perfect pair of shoes.

Product Quality and Selection

Bornshoes.com offers a wide range of footwear, with a focus on comfort and style. The website features a variety of brands and styles, including sandals, sneakers, boots, and dress shoes. While the selection can be limited at times, the quality of the products is consistently high.

Website Usability

Bornshoes.com offers a user-friendly website that is easy to navigate and search. The website is well-organized, with clear product descriptions and photos that make it simple to find the right pair of shoes.

Returns and Exchanges

Bornshoes.com offers easy returns and exchanges, with a 30-day return policy for all items. Customers can initiate a return or exchange through the website or by contacting customer service directly.

Promotions and Discounts

Bornshoes.com occasionally offers promotions and discounts on select products. Customers can sign up for the website's email newsletter to receive updates on new products and special promotions.

Reputation

Bornshoes.com has a solid reputation for providing high-quality, comfortable footwear at affordable prices. The website has received positive reviews from customers, with praise for the easy ordering process and excellent customer service.

Payment Options

Bornshoes.com accepts most major credit cards, including Visa, Mastercard, American Express, and Discover. The website also offers the option to pay using PayPal.

Loyalty Programs

Bornshoes.com does not currently offer a loyalty program.

Customer Reviews

Customer reviews on Bornshoes.com are generally positive, with many customers praising the quality and comfort of the footwear. Some customers have noted that the selection can be limited at times.

Community Involvement

Bornshoes.com does not currently have any community involvement programs.

Shipping and Costs

Bornshoes.com offers free shipping on orders over $100, with a flat rate of $7.95 for orders under $100. Most orders are shipped within 1-2 business days, and customers can select from a variety of shipping options at checkout.