Rate Bornshoes
X
Rate Bornshoes
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
S
Susan
Refused Legitimate Refund of Shoes Only Tried on Indoors
I recently had a rather disappointing experience with a purchase I made from a well-known shoe brand's website. As someone who values comfort and fashion, I carefully selected a size eight and a size eight and a half of a pair of Born Shoes, as I've learned that the best fit can vary depending on the brand and style. Eagerly, I tried on both pairs at home, hoping to find the perfect match. Unfortunately, neither size seemed to suit my preferences, and I made the decision to return them. Little did I know that this simple task would result in a frustrating ordeal. Despite my sincere efforts to promptly return the shoes, I encountered significant issues when seeking a refund. After numerous attempts to communicate with the customer service team, I was astounded to learn that my request for a refund had been denied. The reason provided was astounding – they alleged that I had worn the shoes outdoors and thus, I was ineligible for a refund. I was taken aback by this accusation. I only tried the shoes indoors, ensuring that they remained in pristine condition. Their refusal to acknowledge this left me feeling disheartened and undervalued as a customer. As a result, the shoes were returned to me, and I was left without the refund I rightfully deserved. Undoubtedly, this experience has left a sour taste in my mouth, and I am compelled to caution others against purchasing from this company. The brand's disregard for my earnest attempt to return the shoes and their refusal to provide a justified refund has led me to lose faith in their integrity as a business. Moving forward, I am determined to persist in seeking the refund owed to me. However, I am more hesitant than ever to consider making any future purchases from their website. It's disheartening to encounter such a lack of accountability and respect towards customers. In conclusion, I vigorously advise against engaging with this company. My unfortunate and unjust experience serves as a cautionary tale for those considering a purchase from their website. The mishandling of my refund request and the unsubstantiated accusation of outdoor wear have instilled a sense of distrust that cannot easily be overlooked. As a conscientious consumer, I hope that my candid account will help others make informed decisions when choosing where to invest in their footwear. S
Susan
Refused Legitimate Refund of Shoes Only Tried on Indoors
My review for bornshoes.com I ordered a size eight and size eight and a half of a pair of Born Shoes, as which size fits best on me varies by brand and style. I put both pairs on briefly at home and decided that I did not like the style, regardless of size. After returning them and calling several times to inquire about a refund, they instead returned the shoes to me claiming that I had worn them outside and denying me a refund. I’m going to continue to try to get the refund due to me, but I don’t plan to take a risk by ordering from their website ever again. I never wear shoes outside unless I’ve decided to keep them, and I never wanted these once I looked at them in my home. I strongly advise against ordering from this company.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}