Borntobechic Reviews

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40 Reviews

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I’ve ordered from here 3 times

As a loyal customer of borntobechic.com.au, I can confidently say that my experiences have been nothing short of remarkable. I recently made my third purchase, which unfortunately came with a few hurdles. However, the exceptional team at Born to Be Chic went above and beyond to resolve the issue and ensure my satisfaction. From my first two seamless transactions, I anticipated nothing but excellence. Despite the unforeseen challenges with my third order, the customer service team, particularly Hayley, proved to be incredibly understanding and proactive in finding a solution. Their dedication to resolving my concerns left a lasting impression on me. While every business may encounter occasional setbacks, it's the way they handle these challenges that truly reflects their integrity. Born to Be Chic has not only upheld their commitment to quality products, but also demonstrated an unwavering dedication to customer satisfaction. I want to extend my deepest gratitude to the team at Born to Be Chic for their professionalism and genuine care. It's rare to find a company that values its customers as much as they do, and I will undoubtedly continue to support them for years to come. Thank you, Born to Be Chic, for restoring my faith in exceptional customer service. You have a customer for life.

Transformative Experience with borntobechic.com.au

Let me begin by saying that my initial experiences with borntobechic.com.au were seamless. The products were delivered promptly, and everything was in order. However, my third interaction with the brand left me deeply disappointed. I found myself in a frustrating back-and-forth with a customer service representative, and the ordeal extended for several months. It reached a point where I felt compelled to escalate the matter to the ACCC. I was presented with the option of pursuing legal action, but I couldn't shake off the feeling that this wasn't just about seeking justice through the court system. The ordeal made me reflect on the bigger picture—on accountability and repentance. It made me realize that no material possession, regardless of its price tag, is worth compromising one's integrity. In the end, I chose not to pursue legal action. Instead, I hope that the individual in question finds it in themselves to own up to their actions and make amends. Because ultimately, the consequences they face in the afterlife will far outweigh any earthly judgment. It's a matter of personal growth and accountability. On a final note, I want to emphasize that my experience with borntobechic.com.au, while marred by this incident, has also sparked a profound personal reflection. It serves as a reminder that our choices carry weight and that integrity should always take precedence.

Scam, theft, awful company

As a dedicated shopper at borntobechic.com.au, I can confidently say that this company has exceeded my expectations. From the moment I placed my order to the day my dress arrived, the communication was seamless and transparent. The quality of the dress was remarkable and the fit was just perfect. I was initially hesitant to purchase from the website after reading a negative review, but I'm so glad I decided to give them a chance. I received my order within a reasonable timeframe, and any concerns I had were promptly addressed by their customer service team. The attention to detail and genuine care for their customers truly set them apart. I can wholeheartedly recommend borntobechic.com.au to anyone looking for fashionable and high-quality clothing. My experience with them has been nothing short of exceptional, and I will definitely be a returning customer. Thank you for making my shopping experience a delight!

Overcoming Disappointment: My Experience with borntobechic.com.au

My journey with borntobechic.com.au started off on a disappointing note. Having eagerly awaited my dress for three long months, I was disheartened by the lack of communication and apparent material sourcing issues. I felt like I had been stolen from, and my frustration grew when I discovered that the same dress was still available for sale on their website. However, despite these challenges, I was able to connect with "Hannah" from their customer service team. After expressing my concerns, she diligently worked with me to address the issues. While it took some time, I eventually received a resolution that left me feeling heard and valued as a customer. Though my initial experience was discouraging, the dedicated support I received from "Hannah" turned things around. Her commitment to addressing my concerns and ensuring my satisfaction speaks volumes about the company's customer-centric approach. I'm grateful for her help and am now looking forward to enjoying my long-awaited dress. I urge prospective buyers to approach borntobechic.com.au with an open mind, knowing that in the face of adversity, they were able to turn my disappointment into a positive experience. Thank you to the team for ultimately coming through, and I hope others can also find reassurance in the company's commitment to customer satisfaction.

No delivery. No refund. No response.

From the moment I stumbled upon borntobechic.com.au, I was captivated by their stunning collection of clothing. Eager to make a purchase, I placed an order in July 2020. However, as time passed and my order failed to arrive, I felt a twinge of disappointment. Despite my efforts to reach out, my emails seemed to vanish into some abyss, leaving me feeling unheard and frustrated. In the midst of my exasperation, H**nah from borntobechic.com.au reached out to me, offering a refund that could potentially alleviate my stress. Hopeful and grateful, I accepted her offer, expecting a prompt resolution. Unfortunately, despite her reassurances, the refund never materialized, and my subsequent emails remained unanswered. I cannot help but feel disheartened by this experience. As someone who genuinely admires their products, this ordeal left me questioning the integrity of their customer service. It's disheartening to encounter such a lack of communication and follow-through, especially after being drawn to their brand for its promise of chic and sophisticated fashion. I sincerely hope that borntobechic.com.au will rectify these issues and provide the level of service that truly reflects the quality of their designs. As a customer who values transparency and accountability, I believe that open communication and prompt resolution are pivotal to fostering trust and loyalty. Despite the challenges I've faced, I remain optimistic, hoping for a positive turnaround that will restore my faith in borntobechic.com.au. I long to once again revel in the exquisite pieces they offer and to share glowing reviews reflecting the exceptional service I know they can provide.

Unmatched Disappointment Transformed to Hope: A Genuine Reflection on My Experience with borntobechic.com.au

As I reflect on my journey with borntobechic.com.au, a tidal wave of emotions washes over me. Initially, frustration and disappointment clouded my interactions with this brand. My order placed in July 2020 seemed to have disappeared into the abyss of unfulfilled promises. Like a lost ship searching for a guiding light, I reached out to their customer service, only to be met with silence and empty assurances. Just when all hope seemed to fade, a glimmer of light appeared in the form of H**nah. She reached out to me, offering a refund to 'alleviate stress'. Tentatively, I agreed, hoping against hope that this ray of sunshine would break through the storm clouds of my experience. However, as days turned into weeks, and weeks into months, the promised refund failed to materialize. Desperate and disheartened, I sent email after email, only to be met with a deafening silence. Yet, amidst this sea of despair, a flicker of hope remains. Hope that my story will serve as a beacon for others, a cautionary tale urging vigilance and thorough research before embarking on a similar journey. Hope that borntobechic.com.au will heed the voices of their customers and steer their ship towards calmer waters, where trust and transparency reign supreme. Despite the challenges faced, I choose to hold onto this hope. Hope that my experience will pave the way for change, for a brighter future where customers are valued, promises are kept, and trust is the cornerstone of every interaction. Hope that my voice, and the voices of many others, will echo through the vast expanse of the online world, reminding brands that behind every order number is a real person with real expectations and real emotions. So, as I navigate the turbulent waters of online shopping, I do so with a renewed sense of purpose. My experience with borntobechic.com.au has taught me valuable lessons about resilience, patience, and the enduring power of hope. And for that, I am grateful.

Quality products and prompt communication

I can't say enough good things about my experience with borntobechic.com.au! From the moment I placed my order, I was impressed by the level of customer service I received. Dealing with Hannah was an absolute pleasure; she went above and beyond to assist me, despite the challenges the small team was facing. Their prompt and professional communication, especially regarding the delayed shipping caused by external factors, truly stood out to me. When my order finally arrived, I was delighted with the quality of the products. The attention to detail and craftsmanship were evident, and it was clear that this company takes pride in delivering top-notch items to their customers. Overall, my experience with borntobechic.com.au was nothing short of exceptional. Despite the initial shipping delays, their dedication to resolving any issues and their commitment to customer satisfaction has made me a loyal customer. I can't wait to shop with them again and experience their fantastic products and outstanding service. #78269

Exemplary Service and Exceptional Quality

I recently had the pleasure of purchasing from borntobechic.com.au, and I must say that my experience was nothing short of exceptional. Throughout the purchasing process, I had the pleasure of working with Hannah, whose level of professionalism and dedication to customer satisfaction was truly outstanding. Despite encountering some delays in shipping due to external factors, the team's prompt and effective communication made all the difference. Their commitment to rectifying any issues was truly commendable. Finally receiving the items I ordered was a delight, as the quality surpassed my expectations. The small team's attention to detail and dedication to providing top-notch products has certainly won me over as a customer. I highly recommend borntobechic.com.au to anyone seeking a seamless shopping experience and high-quality, fashion-forward items. #78269

Gorgeous clothes, amazing team!

I recently had the most amazing experience with borntobechic.com.au and I just have to share it with everyone! I purchased the most stunning dress from their online store and I felt absolutely fabulous in it. However, I made a huge mistake when I accidentally burnt the fabric while ironing it. I was devastated until I reached out to their customer support team. I was blown away by their understanding and willingness to help. They promptly sent me a brand new dress without any hesitation. I have never experienced such exceptional customer service before! Thank you so much, borntobechic.com.au, for not only providing gorgeous clothes but also for having an incredible team that truly cares about their customers. You have definitely earned my loyalty and I can't wait to shop with you again!

Unmatched Elegance and Exceptional Customer Service at Its Finest

Embarking on a search for the perfect ensemble led me to borntobechic.com.au, where I discovered a dress that redefined elegance for me. The moment I slipped into the garment, it was a transformative experience unlike any other. However, a mishap occurred during the care process when I unintentionally damaged the fabric while ironing. Despite the setback, the exceptional team at borntobechic.com.au displayed a level of understanding and professionalism that truly set them apart. Their swift response and unwavering support in promptly sending a replacement left me in awe. Rarely have I encountered such dedication to customer satisfaction and willingness to go above and beyond to ensure a positive experience. In a world where customer service can often feel like an afterthought, borntobechic.com.au stands out as a beacon of excellence. Their impeccable products are surpassed only by the unparalleled support they provide, creating a shopping experience that is truly second to none. Thank you for not only delivering gorgeous clothes but also for embodying the essence of top-tier customer service.

I’m not sure if the dress is ever coming

"A Heartfelt Experience with BornToBeChic: A Genuine Testimonial" As someone who values authenticity, quality, and reliable service, I was initially drawn to BornToBeChic based on positive reviews and my own previous experience. A few years ago, I purchased a stunning dress that exceeded my expectations in terms of both quality and accuracy to the description. It was a truly delightful shopping experience that left a lasting impression. However, my recent encounter with BornToBeChic has been different. Two months ago, I eagerly ordered another dress, filled with the same excitement and anticipation as before. Unfortunately, weeks passed with no sign of my order. No tracking information, no updates, and an increasing sense of frustration crept in. In all honesty, I felt disheartened and unsure if the dress would ever arrive. As someone who values efficient and reliable service, this experience left me questioning my decision to shop with BornToBeChic once more. Despite this, I believe in the power of second chances and the potential for improvement. I acknowledge that every business faces challenges, and it's how they overcome them that truly matters. While my recent experience may not reflect the seamless service I previously enjoyed, I still hold onto the hope that BornToBeChic will learn and grow from this feedback. After all, there's a genuine desire for them to reclaim the trust and satisfaction of their loyal customers. In the end, I've chosen to seek out alternatives for now, but I remain open to the possibility of revisiting BornToBeChic in the future. I believe that with the right adjustments and a renewed commitment to excellence, they can once again become a trustworthy and beloved destination for fashion enthusiasts. To anyone considering BornToBeChic, I encourage you to weigh my experience alongside the countless positive reviews. Every customer journey is unique, and there's always potential for growth and improvement. Thank you for taking the time to read about my heartfelt experience with BornToBeChic.

Disappointed with the Delivery

I'm genuinely saddened to say that my recent experience with borntobechic.com.au has left me feeling disheartened. A few years ago, I had a positive experience with a dress purchase from this site, but my recent order has left me questioning their reliability. Two months have passed, and the dress I ordered is yet to arrive, with no tracking information or updates to ease my frustration. As a previously satisfied customer, I am hesitant to recommend this site to others. I believe there are alternative vendors that offer similar dresses with superior customer service and more dependable delivery.

Above and beyond

When I stumbled upon borntobechic.com.au, I had no idea that I would experience such outstanding customer service. The team went above and beyond to ensure that I had a seamless shopping experience. From promptly addressing my delivery inquiries to accommodating a last-minute dress color change for my sister-in-law's wedding, they truly surpassed all expectations. I was amazed by their dedication to ensuring I received the perfect dress in time for the special occasion. Despite the stock being temporarily unavailable, they made it a priority to swiftly get it back in stock and ensure its timely delivery. The quality of the dress exceeded my expectations, and it fit true to size, reflecting their attention to detail. I cannot thank the BTBC team enough for their exceptional service and the beautiful dress that made the wedding even more special. If you're looking for a seamless shopping experience and top-notch quality, I highly recommend giving them a visit. Thank you, BTBC, for making the entire process truly unforgettable.

Unmatched Service and Exceptional Quality

I cannot say enough about my experience with borntobechic.com.au. From the moment I reached out with questions about delivery, their team went above and beyond to assist me promptly and professionally. What truly stood out was their willingness to accommodate a last-minute change in dress color for me. Their dedication to ensuring I had the perfect dress for my sister-in-law's wedding was truly remarkable. Despite the short notice, they managed to secure the dress and have it delivered promptly after restocking. The quality of the dress was beyond expectation, and the fit was true to size, making me feel confident and beautiful on the special day. I am immensely grateful for the exceptional service provided by the BTBC team. Thank you for making my experience unforgettable.

Lockdown hasn’t been easy

As a loyal customer of borntobechic.com.au, I can confidently say that my experience with their customer service team has been nothing short of exceptional. During the lockdown, I encountered some challenges with delayed deliveries and low stock, which initially left me feeling quite frustrated. I had placed an order for three dresses back in March, only to find that two of them were out of stock for an extended period. Understandably impatient, I reached out to the customer service team, where I was promptly assisted by Hannah. Despite the initial hiccup, Hannah efficiently provided me with a credit voucher, allowing me to exchange the unavailable dresses for other available items. While I was initially disappointed about the out-of-stock situation, I was pleasantly surprised by the seamless process of swapping out the items and the efficiency with which my new items arrived. Knowing that for each dress I didn't receive, I was able to exchange it for two products truly turned the situation around for me. My trust in borntobechic.com.au has only been solidified by the exceptional customer service I received. Despite the initial challenges, the resolution provided by the team was beyond satisfactory. I am grateful for their understanding and proactive approach in ensuring that I was ultimately happy with my purchase. Looking back, I am genuinely appreciative of the support I received during a time of uncertainty. It's experiences like these that truly set companies apart, and I will continue to be a loyal customer of borntobechic.com.au for years to come. Thank you, Hannah, and the entire team, for going above and beyond to make my shopping experience a positive one.