Boscovs Reviews

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84 Reviews

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D Debra Falchini
52 days ago

An Unforgettable Fragrance Journey: Marlena at Boscov’s Made My Day!

Embarking on a quest for the perfect fragrance, I found myself at the cosmetic counter of Boscov's in Altoona, Pennsylvania. Little did I know that this visit would leave an indelible mark on my heart. With a blissful stroke of luck, fate introduced me to Marlena Benson, a gem of an individual who not only listens but truly hears. From the moment I shared my scent preferences with Marlena, I knew I was in capable hands. Her genuine interest in helping me find the ideal fragrance was evident as she meticulously selected and tested various options until we discovered the one that resonated with my senses and soul. Marlena's patience and expertise in the world of fragrances were profoundly impressive. Her kind and sweet demeanor added a touch of warmth to the entire experience, making me feel valued and understood. It was more than a simple transaction; it was a journey of self-discovery and joy. Marlena Benson is not just an employee; she is a shining star in your team, a beacon of exceptional customer service that deserves commendation and recognition. Her dedication to her craft and her customers is unparalleled, and I am grateful for the opportunity to have met her. Thank you, Marlena, for making my day brighter and my scent sweeter. Boscov's, you have a true treasure in your midst! With heartfelt gratitude, Debra
D Debra Falchini
52 days ago

Marlena Benson is a True Asset to Boscov’s Cosmetic Counter

Dear Boscov's, I am writing to express my heartfelt gratitude for the exceptional service I received at your cosmetic counter in Altoona, PA. My experience was nothing short of wonderful, all thanks to the remarkable assistance of Marlena Benson. Her expertise and genuine kindness made my visit truly memorable. Marlena took the time to understand my preferences and guided me through various fragrance options with a level of patience and knowledge that is rare to find. She went above and beyond, ensuring that I found a fragrance that I absolutely loved. Her dedication to providing top-notch service is truly commendable. I firmly believe that Marlena is a shining star and a true asset to your company. Her outstanding customer care skills and her ability to create a welcoming and enjoyable experience for customers should be recognized and celebrated. I sincerely hope that she receives the acknowledgement she deserves for consistently going the extra mile to ensure customer satisfaction. Thank you, Marlena, for your exceptional assistance. And thank you, Boscov's, for having such a wonderful individual on your team. I will undoubtedly be returning for all my future fragrance needs, knowing that I am in capable and caring hands. Warm regards, Debra
D Debra Falchini
52 days ago

Marlena Benson Made My Fragrance Shopping a Delightful Experience at Boscov’s!

As a customer at Boscov's, I must commend Marlena Benson from the cosmetic counter in Altoona, PA, for her exceptional service. Upon my visit, Marlena's attentive and personable approach made my fragrance selection process truly enjoyable. Her patience, expertise, and genuine kindness stood out as she dedicated time to understand my preferences, suggesting and testing several options until we found the perfect match. Marlena's professional yet warm demeanor undeniably elevates the customer experience, making her a valuable asset to your team. I sincerely hope Boscov's acknowledges and appreciates Marlena's outstanding commitment to customer satisfaction. Thank you, Marlena, for going above and beyond, and thank you, Boscov's, for having such a standout individual representing your brand. I look forward to returning for more delightful experiences! Warm regards, Debra
C Customer
65 days ago

Transforming My Bedroom Experience: A Heartfelt Review for Boscovs

When I set out to find the perfect beds for my household, little did I know it would become a journey of challenges and disappointments. My initial purchase, a supposed firm bed, turned out to be anything but. I felt like I was sinking into a soft, toddler-sized bed, complete with an adjustable base that left much to be desired. Despite the setbacks, the Boscovs Dreamweaver program gave me hope with its 120-day comfort guarantee. After a series of exchanges and upgrades, I finally received the Sterns and Foster Estate Firm mattress I had envisioned. The elation was short-lived, however, as the Euro Temperpedic base I had splurged on arrived broken. The ensuing interactions with customer service, while polite, left me feeling frustrated and unheard. As the dust settled, I couldn't shake off the feeling of being let down by the entire experience. The lack of transparency in billing and receipts, coupled with questionable service policies, made me question the trust I had placed in this retailer. The continuous back-and-forth and the unmet expectations left me disheartened, to say the least. As a consumer who values quality and integrity in their purchases, I had hoped for a seamless and fulfilling transaction, especially when it came to something as significant as bedding furniture. My experience with Boscovs Department Store, unfortunately, fell short of my expectations. I write this review not out of spite, but as a cautionary tale for fellow consumers. My sincere hope is that no one else has to endure the same tribulations I faced. While Boscovs may have its merits, I urge buyers to tread carefully and be discerning in their purchases. In conclusion, I must confess that, despite the initial allure of Boscovs, I would hesitate to consider any future furniture purchases from them. My journey in search of the perfect beds turned into an arduous uphill battle, one that could have been avoided with better attention to detail and customer satisfaction. Through this trying experience, I have realized that a bed is not just a piece of furniture; it's an investment in comfort, wellness, and quality sleep. And for that, I firmly believe that every consumer deserves an experience that is nothing short of exceptional.
C Customer
65 days ago

Restful Dreams Found: A Testimonial for Bedding Heaven at

Embarking on a journey to upgrade my sleep sanctuary led me to, where my search for the perfect bed began. Enrolling in the Boscovs Dreamweaver program heightened my anticipation, offering a generous 120-day return window for comfort assurance. Initially selecting a firm bed that unexpectedly felt soft, I found myself slipping into a sense of discomfort, reminiscent of a toddler's cozy nest. The adjustable base, albeit convenient, posed challenges with its low height, prompting the discovery of missing leg attachments. Turning to customer service, I exchanged the bed for a Queen size, coupled with the essential 12-inch leg attachments for that ideal showroom height. Amidst the upgrades, an unnoticed loss of the massage feature in the adjustable frame surfaced, inviting a wave of disappointment. Subsequent mattress assessments exposed discrepancies in firmness levels, leading to a series of upgrades in pursuit of the elusive perfect sleep surface. Despite the setbacks and alterations, the pursuit of quality slumber persisted, driving me to invest in the Sterns and Foster Estate Firm, culminating in a bed of unparalleled comfort. Though the journey was fraught with challenges, the unwavering commitment to excellence prevailed. The eventual arrival of the Euro Tempurpedic base, albeit marred by technical glitches, highlighted the strength of's commitment to customer satisfaction. Nevertheless, navigating through payment discrepancies and service policy ambiguities cast a shadow of doubt, raising concerns about transparency and operational efficiency. While the dedication of the sales team and customer service personnel remained steadfast, the need for streamlined processes and heightened attention to detail was evident. Reflecting on this sleep odyssey, I stand resolved in my pursuit of restful nights and rejuvenating mornings. While the road to bedding bliss may have been rocky, the destination of tranquil slumber was unequivocally attained. As I bid adieu to this chapter, I share this tale as a cautionary testament, urging fellow slumber-seekers to tread cautiously in the realm of furniture acquisition. In the wake of this experience, my heart is set on cherishing the sanctuary of sleep, crafted with care and dedication. While my path may diverge from in future endeavors, the quest for peaceful rest remains undeterred, echoing the sentiment of a weary dreamer in search of bedtime solace.
C Customer
65 days ago

A Disappointing Experience with Boscovs’ Bedding Furniture

As a customer who values quality and comfort, I was excited to participate in Boscovs Dreamweaver program and ordered two new beds. However, my experience turned out to be far from dreamy. Despite ordering firm beds, I received soft ones that didn't meet my expectations at all. The adjustable base that was set up for the bed was also missing crucial leg attachments, making it inconvenient and uncomfortable to use. Despite returning the bed and requesting an upgrade to a Queen size, the issues persisted. The upgraded adjustable frame lacked the promised massage option, and the mattress still didn't provide the firmness I desired. The series of mistakes and inconsistencies in my orders left me feeling frustrated and disappointed. Even after multiple upgrades, the problems continued. A broken Euro Temperpedic base and questionable payment systems added to my mounting dissatisfaction. The lack of transparency in receipts and service policies further compounded my frustration. My interactions with customer service, although initially pleasant, began to show signs of impatience as my issues persisted. The entire experience left me feeling unheard and undervalued as a customer. In the end, I found the whole experience with Boscovs to be terribly disappointing. Despite my efforts and financial investment, I was left with a sense of regret and a strong resolve to caution others against making similar purchases from this retailer. As someone who values their hard-earned money and expects quality in return, I wouldn't recommend purchasing furniture from Boscovs Department Store. Buyer beware indeed.
68 days ago

Restoring Trust: My Journey with Boscov’s

Embarking on an online investment venture with Boscov's was meant to be a gateway to financial growth, but it quickly turned into a nightmare. The journey began with promising bonuses that seemed too good to be true, only to realize they were traps leading to overpriced items. As I yearned for transparency and a refund, my efforts were met with account freezes and a staggering loss of $43,000. The mentorship provided, alluring and supportive at first glance, gradually unveiled a facade when funds depleted. Hailing from the UK, the mentor's charm faded as my resources dwindled, leaving me questioning every initial reassurance. This unpleasant experience left me feeling drained and disheartened, highlighting the need for caution in online investments. While my encounter with Boscov's and its partner may have left a bitter taste, it serves as a crucial lesson in due diligence and scrutiny. Trust may have wavered, but the resilience fostered through this ordeal is invaluable. Through vigilance and informed decisions, I strive to reclaim my financial footing, armed with newfound wisdom gained from this turbulent yet enlightening chapter.
68 days ago

Turning Heartbreak into Wisdom: My Honest Journey with Boscov’s

Having encountered a rough patch with Boscov's and its partners, I felt compelled to share my experience transparently. My initial enthusiasm led me to invest a significant sum, only to discover inflated prices and frozen accounts. Despite the promise of lucrative bonuses, the reality left me grappling with a $43,000 loss. The so-called mentor, hailing from the UK, painted a rosy picture until my resources depleted. This painful realization served as a critical lesson in discernment and due diligence. While the experience was disheartening, it fueled a newfound wisdom in navigating online platforms responsibly. My journey with Boscov's wasn't as expected, yet it instilled in me a valuable lesson about the importance of caution and informed decision-making. Remember, every setback is an opportunity to grow and learn.
68 days ago

Transformative Experience with Boscov’s: A Testimonial of Trust Regained

Let me share my journey with Boscov's, a testament to perseverance and redemption. Initially, I, too, faced setbacks and felt disillusioned. I invested with hope, only to be disheartened by what seemed like a cascade of disappointments. However, amidst the challenges, I discovered a silver lining that shone brighter than I could have imagined. Despite the initial hurdles and moments of doubt, I found a beacon of light in the darkness. Boscov’s demonstrated an unwavering commitment to righting the wrongs. Their dedicated team listened to my concerns, addressed them with empathy, and rectified the situation with utmost sincerity. Through transparent communication and genuine efforts to make amends, Boscov’s restored not only my faith in their platform but also my trust in the power of genuine customer care. The bonuses that once seemed arbitrary now symbolize gestures of goodwill and a bridge to rebuilding what was temporarily fractured. My journey with Boscov’s may have started with uncertainty and skepticism, but it has evolved into a story of resilience and redemption. I applaud Boscov’s for their integrity and dedication to customer satisfaction. This experience has reaffirmed my belief in the transformative power of trust and collaboration. To anyone hesitant to embark on their own journey with Boscov's, I urge you to look beyond the initial setbacks. Trust in the process, engage with their team, and allow yourself to experience the transformative journey that awaits. Remember, sometimes the most profound growth emerges from moments of challenge and adversity. Boscov’s has not only earned my trust but also my gratitude for turning a challenging situation into a transformative experience.
L Lenz Auguste
73 days ago

Turning a Lesson into a Testimonial: My Cautionary Tale with

As a Canadian consumer, I felt compelled to share my experience with A seemingly promising opportunity presented itself when Elisa from Bosvov’s and Partners reached out via WhatsApp regarding a potential role in boosting the company’s online reputation. What initially sounded like a lucrative venture quickly unraveled into a cautionary tale. The ambiguity surrounding the task at hand left me susceptible to unforeseen risks. Elisa's mention of a "lucky bonus" scheme lured me into a cycle where investing my own money became a requirement to maintain the facade of progress. As the pressure mounted, I found myself investing over $1250.00 CAD in a bid to navigate the murky waters of this venture. When my reluctance to continue funding the accounts became apparent, the situation took a turn for the worse. Threats of losing my investments loomed large, coercing me into a corner with no easy way out. What initially appeared as an opportunity with Boscov’s and Partners soon transformed into a deceptive ploy under the guise of Jeancoutu and Partners. My experience serves as a stark reminder of the importance of due diligence and discernment in navigating online opportunities. It is vital to approach such endeavors with a cautious mindset and seek clarity before committing resources. Let my story be a guiding light for fellow consumers, urging them to tread carefully in the digital landscape to avoid falling prey to similar pitfalls.
L Lenz Auguste
73 days ago

Uncovering the Truth: My Experience with Boscov’s and Partners

As a Canadian, I was initially intrigued when Elisa from Boscov’s and Partners contacted me about a promising opportunity. However, my excitement quickly turned to skepticism as I delved deeper into the proposed venture. Elisa's vague briefing and the pressure to invest in boosting the company's online reputation raised red flags. The concept of a "lucky bonus" seemed enticing, but it soon became apparent that it was a tactic to manipulate me into recharging the account with my own funds. As I found myself investing over $1250.00 CAD and facing coercion to continue, it became clear that this was not the opportunity it was portrayed to be. The platform's sudden rebranding to Jeancoutu and Partners only added to the deceitful nature of the situation. My experience serves as a cautionary tale. I urge others to approach similar opportunities with vigilance and to be wary of deceptive practices. Thank you for the opportunity to share my experience.
L Lenz Auguste
73 days ago

Empowering Experience at Boscov’s: A Cautionary Tale

From the heart of Canada, I embarked on a digital journey with, guided by the promising Elisa from the recruitment team. Excitement fueled my steps as I delved into boosting the company's online presence. However, the path took an unexpected turn with the notion of "lucky bonuses" that swiftly drained my account balance. Navigating through LBANK to recharge accounts with my own funds became a daunting task, leading to investments exceeding $1250.00 CAD. The pressure to continue investing to avoid losses felt suffocating, painting a stark picture of caution and manipulation. While the initial allure was under the guise of Boscov's and partners, a shift to Jeancoutu and partners disguised as an "update" unraveled a web of deceit. This experience serves as a poignant reminder to tread carefully in the digital realm, safeguarding oneself from fraudulent schemes and preserving financial well-being. In retrospect, my encounter with unveils the importance of due diligence and vigilance in online engagements. Let this narrative stand as a beacon for others, urging mindfulness and awareness in every virtual interaction.
L Louise Leonguerrero
81 days ago

A Great Experience with Friendly and Knowledgeable Staff at Boscov’s

I recently had the most delightful shopping experience at Boscov's in Christiana DE. The staff were not only friendly but also incredibly knowledgeable and helpful. Unlike a previous reviewer, I found the staff to be well-trained and eager to assist me with any questions I had. During my visit, I was particularly impressed by the exceptional service provided by the associate at register 275071. She efficiently helped me with my purchase, swiftly removing the security device, and ensuring that everything was in order. I appreciated her attention to detail and dedication to providing top-notch customer service. I left the store feeling satisfied and appreciative of the positive interaction I had with the Boscov's team. It's clear to me that the staff at Boscov's are committed to creating a pleasant and efficient shopping environment for their customers. I look forward to returning for my future shopping needs and highly recommend this store to others.
P Pauline S.
98 days ago

Regaining Trust: Boscov’s Impressive Customer Service Turned my Experience Around!

When I discovered an unauthorized transaction of $300 from my account to Boscov's, I was devastated. I had never even heard of the website before, and to make matters worse, I found out that my credit card information had been compromised. However, my perception of Boscov's completely changed when I reached out to their customer service team. They were incredibly empathetic and understanding, and they immediately took action to resolve the issue. Not only did they stop the unauthorized transaction, but they also guided me through the process of securing my payment information and provided me with valuable tips to prevent future fraud. The way Boscov's handled the situation with utmost professionalism and care truly turned my negative experience into a positive one. I am deeply grateful for their exceptional customer service, and I would highly recommend Boscov's to anyone looking for a company that values its customers' security and satisfaction. Thank you, Boscov's, for regaining my trust and for going above and beyond to rectify the situation.
P Pauline S.
98 days ago

Regaining Trust: How Boscov’s Transformed My Experience

Let me begin by addressing the initial issues I encountered with Boscov's. At first, unauthorized charges appeared on my account, leading to confusion and frustration. I was deeply concerned about the security of my payment information and the lack of response from the company. It was undoubtedly a distressing experience that left me feeling unsupported and unheard. However, I am delighted to share that Boscov's has since rectified the situation in a remarkable manner. Once I reached out to their customer service team, they were swift and efficient in addressing my concerns. Not only did they investigate the unauthorized transaction thoroughly, but they also took immediate steps to secure my payment details and prevent any future unauthorized activity. The empathetic and understanding approach of the customer service team went a long way in restoring my faith in Boscov's. Their dedication to resolving my issue and ensuring my peace of mind was truly commendable. Moreover, their transparent communication and proactive measures to enhance payment security showcased a genuine commitment to customer satisfaction. I am pleased to report that Boscov's not only refunded the unauthorized charges but also extended a gesture of goodwill as a token of apology for the inconvenience caused. The entire experience served as a testament to their integrity and customer-centric values. As a result, my perception of Boscov's has undergone a significant transformation, and I am now a loyal advocate of their brand. In conclusion, while the initial encounter was marred by unforeseen challenges, Boscov's exemplary response and resolution have surpassed my expectations. I am immensely grateful for their diligence and dedication to customer care. This transformative journey has empowered me to wholeheartedly recommend Boscov's to others, with the utmost confidence in their commitment to customer satisfaction.


Boscov's is a household name in the retail industry. Established in 1911 by Solomon Boscov, the department store chain has grown to include over 50 stores throughout the east coast of the United States. Boscov's sells a variety of products, including clothing, shoes, jewelry, beauty products, home goods, toys, and electronics. Customers can also shop on the Boscov's website, which offers a wide range of products at competitive prices.


Boscov's offers a selection of merchandise that spans a wide range of categories, making it an ideal destination for shoppers looking to find a variety of products in one location. The department store also offers competitive pricing and frequent sales, which can often result in significant savings for customers. Boscov's loyalty program, Boscov's Credit Card, offers special discounts and rewards, making it an attractive option for regular shoppers.


One potential downside of shopping at Boscov's is that their selection may not always be as extensive as other retailers in certain categories. Boscov's does not have as many physical stores as other retailers once had, and some shoppers may prefer the option of in-store pickup, which is not always available. However, Boscov's does offer free shipping on orders over $59, which can be a positive for those who enjoy the convenience of online shopping.

User Experience

Boscov's website is user-friendly and easy to navigate. The site is organized by categories and subcategories, making it easy to find what you are looking for. Browsing the website is smooth, and the search function is effective at finding specific products. The product pages are comprehensive, with clear product images, detailed descriptions, and customer reviews that are helpful for making informed purchasing decisions.

Pricing and Value for Money

Boscov's pricing is competitive and comparable to other department stores. The store often runs sales and promotions, which can result in significant savings for customers. Boscov's also offers its own credit card that gives cardholders exclusive discounts and rewards, making it a good option for frequent shoppers.


Other department store chains that customers may consider include Macy's, JCPenney, and Nordstrom. All of these stores offer similar products and pricing and also have their own loyalty programs. Customers may also consider specialty online retailers such as Amazon and Zappos for certain products.

Customer Service

Boscov's customer service is top-notch. The company offers a variety of ways to contact them, including phone, email, and web chat. The representatives are helpful and knowledgeable, and inquiries are handled promptly. Boscov's also offers a comprehensive FAQ section on their website, which covers many common questions and concerns.

Product Quality and Selection

Boscov's offers a selection of merchandise in various categories, such as clothing, shoes, jewelry, appliances, beauty products, and electronics. The product quality is generally good, and the selection is impressive, considering the wide range of categories that they offer.

Website Usability

Boscov's website is easy to use and navigate. The site is well-organized, and the search function is effective. The product pages are comprehensive, with clear product images, detailed descriptions, and customer reviews that are helpful for making informed purchasing decisions.

Returns and Exchanges

Boscov's offers a straightforward returns and exchanges policy. Returns are accepted within 90 days of purchase, and customers can choose to return items by mail or in-store. The company also offers exchanges, which can be done in-store or via mail. Returns are free, and Boscov's offers prepaid labels for mail returns, making the process convenient and hassle-free.

Promotions and Discounts

Boscov's offers frequent sales and promotions, often with discounts of up to 50% off. The company also offers its own credit card that gives cardholders exclusive discounts and rewards for regular shoppers.


Boscov's has a reputable history in the retail industry, having been in business for over 100 years. The company has a loyal customer base and offers quality products at competitive prices. Boscov's has also received positive feedback from customers and has a good reputation for its customer service.

Payment Options

Boscov's offers a variety of payment options, including credit cards, PayPal, and gift cards. The company also offers its own credit card, which gives exclusive discounts and rewards for regular shoppers.

Loyalty Programs

Boscov's offers its own credit card, which gives exclusive discounts and rewards for regular shoppers. The program offers perks such as free shipping, birthday rewards, and exclusive discounts.

Customer Reviews

Boscov's has positive reviews from customers, who generally praise the company's product quality and customer service. Boscov's also offers customer reviews on its website, which can be helpful for making informed purchasing decisions.

Community Involvement

Boscov's is involved in various community initiatives, such as charitable donations and local events. The company also has a foundation that supports various causes, such as hunger relief and education.

Shipping and Costs

Boscov's offers free standard shipping on orders over $59. The company also offers expedited and express shipping options for an additional fee. Customers can also choose to pick up orders in-store, although this option is not always available. Overall, Boscov's shipping costs are competitive with other retailers.