User Review Scores: Pie Chart Analysis

19% users rated Terrible
28% users rated Poor
9% users rated Average
35% users rated Very Good
9% users rated Excellent
User Reviews

Introduction is a leading fast-food chain that specializes in delivering high-quality, tasty and affordable burgers to customers across India. The website offers a wide variety of burgers, sides, beverages, and desserts, all made with fresh and quality ingredients. prides itself on innovation, customer satisfaction, and speedy delivery nationwide.

Pros and Cons

  • Large selection of burgers, sides, and desserts
  • Fresh and quality ingredients
  • Affordable pricing
  • Fast delivery nationwide
  • Easy-to-use and user-friendly website design
  • Limited vegetarian options
  • Occasional delays in delivery during busy periods
  • No physical stores, only online ordering and delivery available

User Experience offers a user-friendly interface that is easy to navigate and order from. The website loads quickly, and the ordering process is straightforward. The online menu is clear and concise, providing customers with plenty of options to choose from. The checkout process is secure, and customers can track their orders in real-time, making it easy for them to plan their mealtime.

Pricing and Value for Money offers affordable prices, with prices ranging from INR 99 to INR 499. The prices are justified by the quality and quantity of food offered, making the website a great value for money. The website also offers various deals and promotions, such as buy one, get one free, or discounts on specific items, adding even more value for customers.


Several alternative food chains and delivery services offer similar products to, including McDonald's, KFC, Burger King, and Swiggy, among others. However, stands out from the rest due to its wide range of burgers, affordable pricing, and speedy delivery.

Customer Service offers excellent customer service, with various channels of communication available, including email, phone, and live chat. The website's support team is responsive and helpful, providing prompt assistance to customers with any queries or issues they may have. Overall, customer service is one of the website's biggest strengths.

Product Quality and Selection uses only fresh and high-quality ingredients, ensuring that customers receive tasty and healthy meals. The website's selection includes a variety of burgers, sides, and desserts, catering to different dietary needs and preferences. However, the website's vegetarian options are relatively limited, which could be improved.

Website Usability has a well-designed and user-friendly website that is easy to navigate and order from. The website's layout is clean and clear, and the menus are easy to access. The website is optimized for mobile and desktop devices, ensuring seamless ordering from any device.

Returns and Exchanges has a flexible and customer-friendly returns and exchanges policy. If customers receive damaged or unsatisfactory products, the website will replace or refund the item, provided that the customer raises this issue within 24 hours of delivery.

Promotions and Discounts offers various promotions and discounts, such as buy one, get one free, coupons, and discounts on specific items. The website regularly updates its promotions, keeping customers engaged and providing opportunities for them to save money.

Reputation has an excellent reputation, with numerous positive customer reviews online. Customers appreciate the website's affordable pricing, high-quality products, and excellent customer service. The website also has numerous social media accounts, which it uses to engage with customers and address any issues promptly.

Payment Options offers several payment options, including cash on delivery, credit/debit cards, net banking, and mobile wallets. The website's payment gateway is secure, ensuring that customers' financial details remain safe and protected.

Loyalty Programs does not have a formal loyalty program. However, the website offers discounts and promotions to repeat customers, providing an incentive for customers to return and order from the website.

Customer Reviews

Customer reviews of are overwhelmingly positive, with customers praising the website's affordable pricing, high-quality products, and excellent customer service. Customers also appreciate the website's frequent updates and promotions, providing additional value for money.

Community Involvement actively engages with its customers and local communities through social media and other channels. The website also supports various charities and social organizations, demonstrating a commitment to social responsibility.

Shipping and Costs offers fast and reliable delivery across India, with delivery fees ranging from INR 25 to INR 100, depending on the location. The website uses third-party delivery services to fulfill orders, ensuring efficient and timely delivery of customers' meals. In conclusion, is an excellent fast-food chain that offers quality and affordable meals delivered straight to customers' doors. The website's user-friendly interface, excellent customer service, and flexible returns policy make it a great choice for customers looking for a hassle-free ordering experience. Overall, is a top-quality food chain that delivers delicious food at affordable prices, making it a great value for money.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...