Users Voice for Bostonproper

86% users rated Terrible
10% users rated Poor
0% users rated Average
2% users rated Very Good
2% users rated Excellent
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Bostonproper Overall rating
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User Interface
Quality

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Review article published on: 30 Aug 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 1 4.4 4.7 3.6 4.2 3.6
Nov 2022 5 2.7 3.8 5 3.9 4.4
Dec 2022 5 5 5 1.8 5 5
Jan 2023 1 4.6 4.2 5 3.1 4.1
Mar 2023 1 5 5 3.4 5 5
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Detailed Bostonproper Review by

Introduction:

Boston Proper is an online women’s clothing brand that offers trendy, sophisticated, and sexy apparels for women who want to stand out in style. The brand was established in 1992 and has been offering fashionable attire combined with a sense of confident femininity to its customers ever since. Boston Proper strives to empower women to wear what they love and feel beautiful in the process.

Pros and Cons:

Pros:
  • Unique, stylish, and sexy clothing.
  • Wide selection of dressy and casual outfits, shoes, and accessories.
  • Excellent quality and fit of the products.
  • Frequent promotions and discounts.
Cons:
  • No free shipping offered.
  • Prices can be a bit expensive.
  • Sizes are limited, with many items not available in plus sizes.

User Experience:

Boston Proper’s website is visually appealing and navigation is easy, with menu options clearly labeled. Customers can search for products by category, color, size, price, and occasion. Product pages provide detailed information on each item, including sizing charts, materials, and care instructions. The site also features customer reviews and ratings, which are helpful in making purchase decisions.

Pricing and Value for Money:

Boston Proper’s prices are slightly higher compared to other similar brands. However, the quality and unique style of their clothing make them worth the price. The brand offers frequent promotions and discounts, which make their products more affordable.

Alternatives:

Some of Boston Proper’s competitors include Bebe, BCBG, Ann Taylor, and Zara. These brands offer similar styles of clothing for women, but Boston Proper’s clothing is typically more sophisticated and sexy.

Customer Service:

Boston Proper’s customer service team is knowledgeable and responsive. They can be reached by phone or email and are prompt in addressing customer concerns. The brand also offers a 30-day return policy for unused items, which is a plus.

Product Quality and Selection:

Boston Proper offers high-quality products that are well-made and fit true to size. The brand’s clothing selection is trendy, sexy, and sophisticated, with a focus on dresses, jumpsuits, and special occasion wear. However, its plus-size selection is limited compared to its regular size offerings.

Website Usability:

Boston Proper’s website is easy to navigate and visually appealing. The site is mobile-friendly and loads quickly.

Returns and Exchanges:

Boston Proper’s return policy allows for a refund or exchange within 30 days of purchase, as long as the item is unused and in its original condition. The customer is responsible for return shipping costs.

Promotions and Discounts:

Boston Proper offers frequent promotions and discounts, including free shipping on orders over a certain amount, percentage off codes, and seasonal sales.

Reputation:

Boston Proper has a good reputation for offering high-quality and unique clothing. The brand has received positive reviews from customers and has been featured in popular fashion magazines.

Payment Options:

Boston Proper accepts major credit cards, PayPal, and Amazon Pay.

Loyalty Programs:

Boston Proper offers a loyalty program called Insiders. Customers can earn points for purchases and other actions, such as reviewing products and referring friends. Points can be redeemed for discounts and exclusive offers.

Customer Reviews:

Customer reviews on Boston Proper’s website are generally positive, with many customers commenting on the unique style and quality of the clothing.

Community Involvement:

Boston Proper has partnered with various organizations to support women’s causes, including the National Breast Cancer Foundation and Dress for Success.

Shipping and Costs:

Boston Proper offers standard, two-day, and next-day shipping options. Shipping costs are calculated depending on the order total and delivery location. Free shipping is offered on orders over a certain amount during promotional periods. Overall, Boston Proper is a reputable clothing brand that offers unique, sophisticated, and sexy clothing for women. While their prices may be slightly higher compared to other similar brands, the quality and style of their clothing make them worth it. The brand’s customer service is responsive and accommodating, and their promotions and discounts make their products more affordable.

Bostonproper Recent User Reviews

User Rating

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Reviewer Name: Diane

Review Submission Date: 2022-12-09

Review Title: Terrible foreign customer service
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Review Description: Terrible foreign customer service. They put you on eternal hold when you call them and when you repeatedly ask to speak to someone in the USA they finally say ok it will be 1 to 2 minutes and 20 minutes later you are still waiting or worst the line suddenly clicks off and you are disconnected and have to start the entire process over. Waste of time. They value of my time is worth more than waiting to trace a order after 2 weeks that took you 5 days to even get out the door and shipped to me. BP definitely does NOT care about its customers.

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Reviewer Name: Richard Brady

Review Submission Date: 2022-12-06

Review Title: I bought a couple of items for o real refund policy my wife
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Review Description: I bought a couple of items for my wife. I return the items and they have not refunded my money. Next week will be one month. It was shipped back on November 13. Five phone calls numerous emails. These people are brutal. All I want is my refund and I cannot get it. It is impossible. Don’t waste your time, your effort, and most of all your money you will never get your money back..

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Reviewer Name: Naomi

Review Submission Date: 2022-11-28

Review Title: Horrible
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Review Description: Horrible. I ordered a belt from this company, but it was too small so I sent it back with a return label that they sent me. Tracking shows that they received it back at the end of September. I still haven’t received my refund back and it’s almost December. I’ve called 3 times and each time they said my refund was pending. Never buying from this company again, and telling everyone I know to beware.

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Reviewer Name: Andrea Hardison

Review Submission Date: 2022-11-05

Review Title: It is impossible to get removed from…
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Review Description: It is impossible to get removed from email list. I have unsubscribed, emailed customer service and have called numerous times to mo avail. I receive 2 emails a day. I will never order from them again.

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Reviewer Name: Christine

Review Submission Date: 2022-10-15

Review Title: I ordered a medium it would fit extra large
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Review Description: I ordered a medium. The shirt was a 42! And non-exchangable. No wonder it was on sale. I will never by from this vender again.

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Reviewer Name: Ann

Review Submission Date: 2022-08-28

Review Title: The worst customer service ever!
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Review Description: The worst customer service ever!! Still waiting to receive my item which was supposedly shipped 3 weeks ago. Stay away - so many better retailers!

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Reviewer Name: Carole McNair

Review Submission Date: 2022-06-29

Review Title: DO NOT BUY FROM HERE!
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Review Description: DO NOT BUY FROM HERE!

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Reviewer Name: Rebecca Brown

Review Submission Date: 2022-06-21

Review Title: Poor quality merchandise unprofessional service
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Review Description: The merchandise I received was not sewn properly and therefore had a horribly unflattering fit.‘s company does not offer free returns so the customer winds up paying to return poor quality items. The return process was difficult but I sent it back in a timely fashion. Two weeks have passed and they have not processed my refund. When I called their office, the employee was not able to give me a firm answer on when my money would be returned. Extremely unprofessional, poor quality

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Reviewer Name: Autumn Hufault

Review Submission Date: 2022-06-16

Review Title: This company has over charged me $1,000…
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Review Description: This company has over charged me $1,000 in my bank account. They refuse to fix the issue. I have shopped here for 15 yrs and was a long term customer. This company has fallen apart.Do not shop here. Horrible customer service. Computer glitches And no accountability. BEWARE

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Reviewer Name: Meme Dets

Review Submission Date: 2021-11-28

Review Title: Many items advertised on website not available
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Review Description: Many clothing items shown on their website are not actually available. You wont know this except that after ordering, the ship date keeps being delayed. This has happened to me twice and I had to cancel the order.