Users Voice for Botach

17% users rated Terrible
3% users rated Poor
1% users rated Average
3% users rated Very Good
75% users rated Excellent
Pie Chart Review Representation for Botach
Botach Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 01 Aug 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4.5 4.2 4.2 4.6 4.7 4
Nov 2022 3.9 3.9 2.8 4.2 4.2 4.2
Dec 2022 5 5 5 5 5 5
Jan 2023 4.6 3.1 3.4 3.6 3.3 4.1
Mar 2023 4.2 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Botach Review by

Introduction

Botach.com is an online retailer that sells a wide range of shooting, hunting, and outdoor products. The company has been in business for more than 20 years and is known for its diverse selection of high-quality products from leading brands like Blackhawk, 5.11 Tactical, and Magpul. The website is easy to navigate, and the product pages are informative, making it simple to find what you're looking for.

Pros and Cons

Pros:
  • Extensive product selection
  • User-friendly website
  • Competitive pricing
Cons:
  • Shipping can be slow or unreliable
  • Occasional stocking issues

User Experience

Botach.com is easy to use and navigate, with a modern and clean design. The search bar allows you to search for products by keyword or category, and the product pages are well-organized and informative, with clear descriptions and high-quality images. The checkout process is smooth, and the site offers various payment methods, including credit card and PayPal.

Pricing and Value for Money

Botach.com offers competitive pricing compared to other online retailers. The company also occasionally offers promotions and discounts, making it an affordable option for customers looking to save money. The value for money is excellent, with a wide range of high-quality products available for purchase.

Alternatives

There are various online retailers that sell shooting, hunting, and outdoor products similar to Botach.com. These include Brownells, Cabela's, and Bass Pro Shops. Each of these retailers has its own unique selection of products, pricing, and customer service.

Customer Service

Botach.com has a team of customer service representatives available via phone or email to answer any questions or concerns. They also have an extensive FAQ section on their website to help customers find answers to common questions.

Product Quality and Selection

Botach.com offers a diverse selection of high-quality products from leading brands in the industry. This includes firearms, ammunition, hunting gear, tactical equipment, and outdoor gear. The product descriptions are detailed and informative, allowing customers to make informed buying decisions.

Website Usability

The Botach.com website is user-friendly and easy to navigate. The search bar allows customers to find products quickly and efficiently, and the product pages are well-organized and informative. The site is responsive and works well on both desktop and mobile devices.

Returns and Exchanges

Botach.com offers a 30-day return policy for most products, with some exclusions. To initiate a return, customers must contact the customer service team to receive a return authorization number. The company also offers exchanges and refunds for defective or damaged products.

Promotions and Discounts

Botach.com occasionally offers promotions and discounts on their products. Customers can sign up for the email newsletter to receive notifications of upcoming sales and promotions.

Reputation

Botach.com has a good reputation in the industry, with many satisfied customers. However, there have been instances where customers have reported slow shipping times or stocking issues. The company has taken steps to address these concerns, including hiring additional staff and expanding their inventory.

Payment Options

Botach.com accepts various payment methods, including credit cards, PayPal, and Amazon Pay. The checkout process is smooth, and customers can choose the payment method that best suits their needs.

Loyalty Programs

Botach.com does not currently offer a loyalty program, but they occasionally offer promotions and discounts to repeat customers.

Customer Reviews

Customer reviews on Botach.com are mostly positive, with many customers praising the company's product selection and competitive pricing. However, there are some negative reviews regarding shipping times and stocking issues.

Community Involvement

Botach.com is involved in various charitable organizations and events, including the Special Olympics and the Wounded Warrior Project.

Shipping and Costs

Botach.com offers free standard shipping on most orders over $29.99, but shipping costs can vary depending on the item and delivery location. The company uses FedEx and USPS for shipping, and customers can track their orders through the website. However, there have been occasional reports of slow or unreliable shipping.

Botach Recent User Reviews

User Rating

5 stars

79

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Reviewer Name: Daniel Rossal

Review Submission Date: 2023-01-19

Review Title: Great staff
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Review Description: Great staff, friendly and helpful. Easy to make a purchase.

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Reviewer Name: Michael McCullough

Review Submission Date: 2023-01-18

Review Title: These people are the best in Las Vegas
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Review Description: These people are the best in Las Vegas! Knowledgeable, great prices and a friendly staff!

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Reviewer Name: J Dodd

Review Submission Date: 2023-01-18

Review Title: Purchased from them multiple times
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Review Description: Purchased from them multiple times. Always deliver as promised. Recommended.

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Reviewer Name: Jonathan Smith

Review Submission Date: 2023-01-18

Review Title: No complaints reasonable prices fast…
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Review Description: No complaints reasonable prices fast delivery will definitely be using you guys again

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Reviewer Name: Scott

Review Submission Date: 2023-01-18

Review Title: Great selection of gear
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Review Description: Great selection of gear! Staff was incredibly helpful and patient in answering all my questions!

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Reviewer Name: Alex Ortega

Review Submission Date: 2023-01-17

Review Title: Got assisted very quickly and were very…
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Review Description: Got assisted very quickly and were very informative.

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Reviewer Name: Alexander Zendejas

Review Submission Date: 2023-01-11

Review Title: Amazing experience!
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Review Description: Amazing experience!! They are loaded with great gear! All employees very helpful and knowledgeable.

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Reviewer Name: Kelly

Review Submission Date: 2023-01-10

Review Title: No communication...
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Review Description: No communication whatsoever and no shipment in two weeks it's unacceptable. Will look elsewhere henceforth.

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Reviewer Name: John Doe

Review Submission Date: 2023-01-10

Review Title: Potentially Great
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Review Description: The staff in the front of house was very kind and helpful. Back of house seemed to be a little out of sync. Might have just been an off day.

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Reviewer Name: Alexander Gonzalez

Review Submission Date: 2023-01-09

Review Title: Came and got my aimpoint acro
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Review Description: Came and got my aimpoint acro, staff were helpful and managed to get my stuff on time. Thanks Botach!

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