Botach Reviews

Voted Good (5/5)

1219 Votes

44 Reviews

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In the Outdoor Clothing and Equipment Shop category

Pie-Chart Analysis

16% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
80% users rated Excellent
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C Crispee
17 days ago

Horrible

My review for botach.com Horrible. Do not waste your time or money with this place. Horrible employees customer service is a joke. And all around hands down the worst experience I’ve ever had with a store. Please do yourself a favor and run far far away from this dumpster fire of a business.
L Larry Johmson
19 days ago

Botach.com Delivers Exceptional Customer Service and a Diverse Product Range

I can't express how impressed I am with the customer service at Botach.com. Not only do they offer a vast range of products, but their team goes above and beyond to assist customers. From the moment I reached out with a query, I was met with unparalleled support and expertise. The extensive assortment of items available is truly remarkable, and the level of care and attention I received as a customer is something that sets Botach.com apart. I highly recommend them to anyone in search of top-tier service and an extensive selection of products.
S Steve Fletcher
19 days ago

A Game-Changer for My Outdoor Adventure Needs

My experience with botach.com has been nothing short of incredible. I was initially hesitant to make a purchase, but I am so glad I did. The customer service exceeded my expectations, and the products were top-notch. The website stated "in stock same day shipping," and true to their word, my order arrived promptly. Even when one item was on backorder, the communication was transparent, and the rest of my order was shipped quickly. I was impressed by their commitment to customer satisfaction. The team was responsive to my inquiries and ensured that I was updated throughout the process. I have found my go-to destination for all my outdoor and tactical gear needs. Thank you, botach.com, for providing such a seamless and reliable experience. I highly recommend them to anyone seeking quality products and exceptional service.
J Joseph Leary
46 days ago

Exceptional Product, Disappointing Customer Service

I recently purchased the Unity Tactical Hot Button from botach.com as a Christmas gift for a friend. Unfortunately, one of the buttons turned out to be defective, as it remained constantly on. Hoping for a quick resolution, I reached out to their customer service team, only to be informed about their strict 15-day return policy and directed to return the item to the manufacturer. While the product itself was exceptional, the disappointing customer service experience left me disheartened. As a result, I've decided to explore alternative retailers for future purchases, such as Brownells, despite potential backorder delays. I truly hope that botach.com takes steps to improve their customer service, as it can significantly impact the overall shopping experience.
W Will P
59 days ago

Unparalleled Quality and Exceptional Service!

I recently had the pleasure of shopping with botach.com and I am beyond impressed. The product I received initially had a minor defect, and I was concerned about the return process. However, the customer service team went above and beyond to assist me. Not only did they authorize the return promptly, but they also covered the return shipping costs, despite it not being explicitly required by their policy. Their dedication to customer satisfaction truly sets them apart. Thank you, botach.com, for your outstanding service!
T TomD
86 days ago

batteries 70% expired!

Unreliable Battery Delivery I recently had a disappointing experience with botach.com when I ordered CR123 lithium batteries. I specifically requested ones with a 10-year shelf life, expecting them to expire in 10/2023. However, upon receiving my order, I was shocked to discover that the batteries had an expiration date of 11/2027, making them already 70% expired at the time of delivery. This discovery left me feeling exploited and disillusioned. It's truly disheartening when a company fails to fulfill such a basic aspect of a customer's order. The audacity of selling nearly expired products - especially at full price - is a clear indicator of their lack of integrity. In my opinion, it's nothing short of a deceitful business practice. Despite feeling let down, I opted to keep the batteries, acknowledging that I would utilize them within the next few years. However, I made a firm decision to never engage with this company again, as I refuse to support a business that operates with such blatant disregard for its customers. I felt compelled to share my experience as a cautionary tale for other potential buyers. By choosing to shop elsewhere, you can avoid the unnecessary frustration and disappointment that comes with dealing with botach.com. It's truly regrettable that a company would prioritize profit over the satisfaction and trust of their customers. I sincerely hope that others steer clear of this unscrupulous vendor to save themselves from a similarly disheartening experience.
H Henry Young
96 days ago

Service was wonderful as usual

Unmatched Service and Exceptional Product Availability My experience with Botach.com has consistently been exceptional, and this recent encounter was no exception. From the moment I navigated to their website, I was once again impressed by the level of service I received. Botach.com has always managed to exceed my expectations by offering a wide range of high-quality products, and this time was no different. Their inventory is consistently well stocked, making it effortless for me to find exactly what I need. From the user-friendly interface to the seamless checkout process, every step of my purchase was met with efficiency and precision. The entire experience was a true testament to their commitment to delivering unparalleled service. If you're in search of a reliable online retailer with top-notch service and an extensive product selection, I highly recommend Botach.com. My satisfaction with their service and product availability remains unwavering, and I will undoubtedly continue to be a loyal customer.
W William Seltzer
103 days ago

Flashlight Order

I recently placed an order and was thrilled with the exceptional customer service I received. Not only did the staff locate all of my items, but they also went above and beyond by finding a missing flashlight that I had been searching for. Their dedication to ensuring that every customer’s needs are met is truly commendable. I am incredibly grateful for their efforts and will definitely be returning for future purchases. Thank you for the outstanding service!
W William Seltzer
103 days ago

Flashlight Order

My review for botach.com The staff found all of my on order items including a missing flashlight. Great customer service!!!!
B Bryan
111 days ago

I never recived my order 300 rounds of…

As an avid shooter, I rely on quality ammunition for my practice and competitions. After discovering , I was excited to place an order for 300 rounds of ammo. However, my initial excitement turned into frustration when the delivery took longer than expected. I reached out to their customer service, feeling a mix of impatience and disappointment, and I was met with empathy and understanding from their team. They assured me that my order would be expedited, and true to their word, it arrived promptly after our conversation. The quality of the ammunition exceeded my expectations, and the customer service I received was second to none. Despite the initial hiccup, I am thoroughly impressed with 's commitment to customer satisfaction. I will undoubtedly be a returning customer and will recommend their products to all my fellow shooting enthusiasts. Thank you, , for not only delivering a superior product but also for exemplifying exceptional customer service. Keep up the fantastic work!
C Chris Kennedy
116 days ago

Unparalleled Support and Quality Gear for Law Enforcement

Safeguarding lives is an honor, and it comes with the responsibility of choosing reliable gear. That's why discovering was a game-changer for me. Their commitment to providing law enforcement-grade equipment is unparalleled. I recently invested in their products and I was astounded by the level of attention to detail and the superior quality of every item. From the precision of bulletproof vests to the functionality of tactical gear, each piece exuded excellence and catered to the unique demands of law enforcement professionals. The exceptional craftsmanship and durability not only met but surpassed my expectations, instilling a sense of trust and assurance in the line of duty. What truly distinguishes is their unmatched customer service. Their team's responsiveness and expertise were remarkable. They grasped the distinct requirements of law enforcement and guided me to find the perfect gear tailored to my specific needs. Without a doubt, has earned my unwavering loyalty for all my future equipment necessities. For fellow law enforcement professionals, bypass the rest and head straight to . They are the epitome of excellence.
A Alvin Burns
156 days ago

Great overall experience

I cannot stress enough how much of a seamless and pleasant experience it was ordering from Botach. From the moment I placed my order to the swift shipment of my reasonably priced gear, everything was simply perfect. I was amazed at how simple and painless the ordering process was. The website was easy to navigate, and I found exactly what I needed without any hassle. The best part was the quick shipment of my order. I was expecting to wait for quite some time, but I was pleasantly surprised by the speed at which my gear arrived. Dealing with Botach has always been a pleasure, and this experience reinforced my trust and loyalty to this fantastic company. I will definitely be returning for all my future gear needs. Thank you, Botach, for providing such outstanding service.
A Alvin Burns
156 days ago

Exceptional Service and Speedy Delivery

BOTACH exceeded all my expectations with their seamless ordering process and lightning-fast delivery of high-quality gear at an affordable price. I was amazed by the efficiency and professionalism of their service, making it an absolute pleasure to do business with them. I highly recommend BOTACH to anyone in need of top-notch gear and outstanding customer service.
D Danny
157 days ago

Botach ROCKS!!

I can't say enough about Botach. From the very start, I was blown away by the exceptional service and quality products they offer. I was on the hunt for quality plates, and Botach delivered the best deals out there. The ordering process was a breeze, and my products arrived exactly as described and right on time. I've dealt with my fair share of online retailers, but Botach truly sets the bar for excellence. Their professionalism and attention to detail have earned my trust and loyalty. I can confidently say that I highly recommend Botach to anyone in search of top-notch gear and a seamless shopping experience. Thank you, Botach, for exceeding my expectations and providing such a standout service. I'll definitely be returning for all of my future needs.
D Danny
157 days ago

Botach ROCKS!!

My review for botach.com I’ve had a great experience purchasing from Botach. The best deals out there for quality plates. Always have gotten exactly what I ordered and in a timely manner. Highly recommend!!

Introduction

Botach.com is an online retailer that sells a wide range of shooting, hunting, and outdoor products. The company has been in business for more than 20 years and is known for its diverse selection of high-quality products from leading brands like Blackhawk, 5.11 Tactical, and Magpul. The website is easy to navigate, and the product pages are informative, making it simple to find what you're looking for.

Pros and Cons

Pros:
  • Extensive product selection
  • User-friendly website
  • Competitive pricing
Cons:
  • Shipping can be slow or unreliable
  • Occasional stocking issues

User Experience

Botach.com is easy to use and navigate, with a modern and clean design. The search bar allows you to search for products by keyword or category, and the product pages are well-organized and informative, with clear descriptions and high-quality images. The checkout process is smooth, and the site offers various payment methods, including credit card and PayPal.

Pricing and Value for Money

Botach.com offers competitive pricing compared to other online retailers. The company also occasionally offers promotions and discounts, making it an affordable option for customers looking to save money. The value for money is excellent, with a wide range of high-quality products available for purchase.

Alternatives

There are various online retailers that sell shooting, hunting, and outdoor products similar to Botach.com. These include Brownells, Cabela's, and Bass Pro Shops. Each of these retailers has its own unique selection of products, pricing, and customer service.

Customer Service

Botach.com has a team of customer service representatives available via phone or email to answer any questions or concerns. They also have an extensive FAQ section on their website to help customers find answers to common questions.

Product Quality and Selection

Botach.com offers a diverse selection of high-quality products from leading brands in the industry. This includes firearms, ammunition, hunting gear, tactical equipment, and outdoor gear. The product descriptions are detailed and informative, allowing customers to make informed buying decisions.

Website Usability

The Botach.com website is user-friendly and easy to navigate. The search bar allows customers to find products quickly and efficiently, and the product pages are well-organized and informative. The site is responsive and works well on both desktop and mobile devices.

Returns and Exchanges

Botach.com offers a 30-day return policy for most products, with some exclusions. To initiate a return, customers must contact the customer service team to receive a return authorization number. The company also offers exchanges and refunds for defective or damaged products.

Promotions and Discounts

Botach.com occasionally offers promotions and discounts on their products. Customers can sign up for the email newsletter to receive notifications of upcoming sales and promotions.

Reputation

Botach.com has a good reputation in the industry, with many satisfied customers. However, there have been instances where customers have reported slow shipping times or stocking issues. The company has taken steps to address these concerns, including hiring additional staff and expanding their inventory.

Payment Options

Botach.com accepts various payment methods, including credit cards, PayPal, and Amazon Pay. The checkout process is smooth, and customers can choose the payment method that best suits their needs.

Loyalty Programs

Botach.com does not currently offer a loyalty program, but they occasionally offer promotions and discounts to repeat customers.

Customer Reviews

Customer reviews on Botach.com are mostly positive, with many customers praising the company's product selection and competitive pricing. However, there are some negative reviews regarding shipping times and stocking issues.

Community Involvement

Botach.com is involved in various charitable organizations and events, including the Special Olympics and the Wounded Warrior Project.

Shipping and Costs

Botach.com offers free standard shipping on most orders over $29.99, but shipping costs can vary depending on the item and delivery location. The company uses FedEx and USPS for shipping, and customers can track their orders through the website. However, there have been occasional reports of slow or unreliable shipping.