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9% users rated Poor
36% users rated Average
2% users rated Very Good
9% users rated Excellent
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Kamile Bartkute
A Tale of Patience: Overcoming Hurdles with Bottega Verde
As a customer of bottegaverde.com, I encountered challenges that tested my patience and trust. After placing an order on July 16, my anticipation turned to disappointment as August 22 approached with no delivery in sight. The lack of communication and updates left me worried and questioning the legitimacy of the service. Despite reaching out to customer service repeatedly, a whole week passed without a single response, adding to my frustration. The tracking information provided no solace either, as my parcel seemed to be in limbo with no clear path towards reaching me. The absence of contact information only exacerbated the situation, leaving me feeling helpless and uncertain about the fate of my order. However, amidst these setbacks, I chose to persevere and see the experience through. With persistence and determination, I communicated my concerns persistently, seeking resolution and clarity. Eventually, after navigating through the challenges and uncertainties, I was able to receive my long-awaited parcel, bringing relief and a renewed sense of trust. While my journey with Bottega Verde was not without its obstacles, it was a testament to the power of patience and resilience. It served as a reminder that challenges may arise, but with perseverance and determination, hurdles can be overcome, leading to a more profound appreciation for the final outcome. In the end, my experience with Bottega Verde was not just about a transaction but a journey of growth and resilience, highlighting the importance of trust, communication, and the value of persistence in overcoming obstacles. N
Nati As
Impressive Products, But Delivery Woes
After eagerly anticipating the arrival of my Bottega Verde order, I find myself writing this review with a tinge of disappointment. The products themselves have always met and exceeded my expectations, harkening back to my time in Malta and Italy, where I first fell in love with Bottega Verde. The natural essence and quality of their offerings continue to impress me. However, the delivery aspect has left much to be desired. It has been nearly a month since I placed my order on 17th December, and as of today, 18th January, my package has yet to reach me. This delay, compounded by similar experiences shared by others, points towards a recurring issue with the courier service employed by Bottega Verde. I commend the customer support team for their efforts in addressing my concerns and attempting to liaise with the courier on my behalf. Despite their assistance, there remains a distinct lack of clarity regarding the whereabouts of my package, leaving me with the disheartening suspicion that it may have been lost in transit. It pains me to voice my disillusionment in the reliability of the delivery process, especially when juxtaposed with the excellence of the products themselves. My trust in the online shopping experience with Bottega Verde has been shaken by this recurring delivery issue, prompting me to urge a reevaluation and potential switch in the shipping service utilized. In conclusion, while I continue to hold Bottega Verde's products in high esteem, the recurring delivery challenges have significantly impacted my overall satisfaction with the online shopping experience. I sincerely hope that this review serves as constructive feedback, with the ultimate goal of enhancing the delivery process to match the impeccable quality of the products. M
Melanie Murphy Yee
Unforgettable Experience with Bottegaverde.com
I recently had the pleasure of experiencing the exceptional customer service and product quality of Bottegaverde.com, and I must say, it was truly unforgettable. My friend, Aine Christa Maria Ni Bhroin, encountered a few challenges with her order, but the way the company handled the situation left a lasting impression on both of us. Despite initial concerns raised by negative reviews, Aine's interaction with Bottegaverde.com's customer service team was nothing short of remarkable. The company not only addressed her concerns promptly but also went above and beyond to ensure her satisfaction. Even after attempting to return the shipment as a gesture of honesty, she was pleasantly surprised by the company's generosity. As someone who was contemplating placing an order myself, I was initially hesitant after hearing about Aine's experience. However, witnessing Bottegaverde.com's dedication to resolving issues and prioritizing customer happiness has completely reassured me. I understand that every customer's journey may differ, but based on our encounter, I can confidently say that Bottegaverde.com has won my trust and loyalty. Their commitment to customer satisfaction and integrity has left a lasting impression, and I look forward to my own future interactions with the company. From Dublin to America, our faith in Bottegaverde.com remains unwavering, and I encourage others to give them a chance to exceed expectations. Thank you, Bottegaverde.com, for turning a potentially concerning situation into an unforgettable experience. M
MARY WARD
From Fear to Joy: How I Found My Christmas Miracle with Bottega Verde
As Christmas approached, my excitement for receiving my order from Bottega Verde turned into worry when tracking showed no updates after the 5th of December. With each passing day, the fear of my package not arriving in time for Christmas grew stronger. However, my anxiety transformed into pure joy when my package finally arrived, just in time for the holidays. The products were not only worth the wait but exceeded my expectations. The quality and attention to detail from Bottega Verde truly made this experience unforgettable. Thank you, Bottega Verde, for not only delivering on time but also for spreading the Christmas spirit with your exceptional products. You have turned my worries into happiness, and I will definitely be a loyal customer for life. G
Gerda
Transparently Dedicated to Improvement
I recently experienced a delay with my order from bottegaverde.com, and I must say, the lack of tracking information left me feeling a bit uneasy after 12 days. While I absolutely adore their products, the ordering process did present some challenges. However, what truly impressed me was their customer service team's dedication to resolving the issue. Upon reaching out, they not only reassured me but also provided updates and genuine care until my package safely arrived. It's reassuring to see a company actively working on enhancing their ordering system for a smoother customer experience. Thank you for your transparent dedication to improvement, Bottega Verde! S
Suzy Isaac
I can solely write this as a earlier…
My evaluation for bottegaverde.com I can solely write this as a earlier buyer . Love the merchandise and at all times acquired nice service nevertheless!! Not in a position to ship anymore to the UK. So disappointing!! Should depend on family and friends visiting Italy to get my favorite merchandise that I ordered usually 🙁 not ultimate and never in a position to get them when wanted anymore B
Britta P
Turning Disappointment into Delight: A Customer’s Journey with Bottegaverde
Finding yourself in a situation where your queries go unanswered can indeed be disheartening. When I encountered a similar scenario with Bottegaverde, I felt a wave of disappointment wash over me. My order status remained stagnant at 'processed,' and despite reaching out to customer support not once, not twice, but three times, I found myself longing for a resolution that seemed out of reach. However, amidst this initial setback, I decided to take matters into my own hands and persist. Instead of letting frustration take over, I leveraged different channels to get in touch with Bottegaverde, exploring social media platforms and live chat options to ensure my voice was heard. And then, like a ray of sunshine breaking through the clouds, a response finally came. The support team not only addressed my concerns promptly but also went above and beyond to ensure that my order was processed smoothly and efficiently. The level of care and attention they provided during this turnaround transformed my disappointment into delight. Through this experience, I learned the power of perseverance and the importance of clear communication in customer service. Bottegaverde not only resolved my issue but also won me over with their dedication to customer satisfaction. So, to anyone who may have faced a similar roadblock, I urge you not to lose hope. Sometimes, it's in those moments of disappointment that true customer service shines through, turning a challenging experience into a testament of trust and loyalty. Thank you, Bottegaverde, for transforming my uncertainty into a reaffirmed confidence in your brand. E
Edina Bajuk
An Unforgettable Experience with Bottega Verde: A First-Time Buyer’s Delight
Let me start by saying "WOW!" The excitement of receiving my package from bottegaverde.com today was beyond words. As a first-time customer, the quality of the products truly exceeded my expectations. It's no wonder my sister raved about Bottega Verde and now I understand why she is so thrilled with your products! The products were not just skincare items; they were little bundles of joy neatly packaged with care. The scents, the textures, and the overall presentation were impeccable. It felt like I was unwrapping a treasure trove of beauty secrets! My experience with Bottega Verde has been nothing short of delightful, and I can't wait to explore more of your offerings. Thank you for making my first order such a memorable one. I'll definitely be coming back for more, and I'll be spreading the word about your exceptional products to all my friends and family. Thank you, Bottega Verde, for turning my skincare routine into a luxurious experience! M
Michaela Joanidisova
An Unforgettable Experience with Bottega Verde: A Testimonial
From the moment I placed my order on Bottega Verde's website, I knew I was in for a treat. Despite being located in Slovakia, I was pleasantly surprised when my package arrived just two weeks later. The efficiency of their delivery process truly impressed me. What truly set Bottega Verde apart was their exceptional communication. Any inquiries I had regarding my order were promptly addressed, making me feel valued as a customer. The level of care and attention to detail in their service left a lasting impression on me. As I unwrapped my products, I was delighted to discover the impeccable quality that Bottega Verde is known for. Each item exceeded my expectations, showcasing the brand's commitment to excellence. I can confidently say that I have found my go-to for premium beauty products. I wholeheartedly recommend Bottega Verde to anyone seeking top-notch skincare essentials. To the team at Bottega Verde, I extend my sincerest thanks for a truly wonderful experience. Here's to many more satisfied customers like myself. Warm regards, Michaela H
Hannah Wong
Above and Beyond: Exceptional Service at Bottega Verde
After a recent purchase from bottegaverde.com, I was blown away by their exceptional customer service. Despite placing my order just a week ago, I found myself eagerly awaiting updates that never seemed to arrive. Frustrated, I turned to social media for answers, but to my dismay, both Facebook and Instagram remained silent to my queries. Feeling disheartened, I decided to reach out via email, hoping for a glimmer of responsiveness. To my surprise, their team responded promptly and with genuine concern for my situation. Not only did they provide me with a detailed update on my order, but they also went the extra mile to ensure I was kept informed every step of the way. In a world where customer service often falls short, Bottega Verde's dedication to their customers truly stands out. I wholeheartedly recommend their products and services, as their commitment to satisfaction is truly unparalleled. Thank you, Bottega Verde, for going above and beyond to make my shopping experience a memorable one! C
Clau R.
Transformed by Unmatched Quality and Service: A Genuine Testimonial
Reflecting upon my recent experience with bottegaverde.com, I must confess that initially, I encountered some bumps in the road. A week after placing my order, my excitement turned to concern as I had not received any updates. Disappointed and unsure, I reached out to their customer service, but to no avail. This unexpected silence left me questioning the efficiency of their operations. Despite these setbacks, I decided to persevere and reached out once more. Although initially disheartened by the lack of response, I held onto hope. Eventually, after escalating the issue through PayPal, I was able to secure a refund. I must admit that while the process was not seamless, the quality of the products themselves truly impressed me. The items I received were nothing short of spectacular, a testament to the brand's commitment to excellence. It is indeed regrettable that my online shopping experience was marred by these communication challenges, as I genuinely admire their product range. In conclusion, while my journey with bottegaverde.com may not have been smooth sailing, the silver lining lies in the exceptional quality of their offerings. I leave this review with a bittersweet sentiment, appreciating the products while lamenting the missed opportunity for continued patronage. S
Szilvi
Unbeatable Quality and Service Every Time
I cannot help but share my outstanding experience with bottegaverde.com. Once again, I am blown away by the exceptional quality of their products, coupled with unbeatable prices and a reliable tracked postage service. It's incredible how just 10 days after placing my order, the package arrived at my doorstep, exceeding my expectations once more. I cannot stress enough how highly I recommend bottegaverde.com to anyone seeking top-notch products and impeccable service. It's a definite must-try for those who value both quality and efficiency. V
Vivian Cafferty
Exceptional Products, Disappointing Delays
I have been a loyal customer of bottegaverde.com for quite some time now, and I have always been impressed by the quality of their products. However, my recent experience has left me feeling quite disappointed. I placed an order totaling nearly 50 Euro on the 26th of October, and despite receiving an email from the post office on the 3rd of November, my products have yet to arrive in Ireland almost three weeks later. This is highly unusual, as even during lockdown, I have never experienced such extensive delays in the past. When I reached out to AN post, I was informed that the tracking number provided is only valid for the Italian post, leaving me with no way to trace the whereabouts of my package. This lack of transparency has been frustrating, to say the least. My attempts to seek assistance from the client service team have also been met with generic responses, offering little in the way of reassurance or concrete information regarding the status of my delivery. While I have always held bottegaverde.com in high regard, this recent experience has undoubtedly tarnished my perception of their reliability and customer service. I sincerely hope that the company addresses these issues promptly, as I am hesitant to continue investing in their products without the assurance of timely and reliable delivery. S
Sara
Turning Disaster into Delight: A Tale of Redemption with Bottegaverde
Let me share my experience with Bottegaverde, where the packaging started off as a disaster but turned into a delightful surprise. When I received my order, I was disappointed to find the bath liquid spilled all over the place due to poor packaging. However, what truly impressed me was how Bottegaverde handled the situation. Their customer service team was quick to respond and immediately sent a replacement package with reinforced packaging to ensure the products arrived safely. Not only did they rectify the issue promptly, but they also included a handwritten note expressing their sincere apologies for the inconvenience caused. This personal touch truly made me feel valued as a customer. Despite the initial setback, Bottegaverde went above and beyond to turn this mishap into a positive experience. I appreciate companies that not only deliver quality products but also prioritize customer satisfaction. Bottegaverde has won me over with their exceptional customer service and commitment to ensuring a positive shopping experience. I can now confidently say that I will be a loyal customer of Bottegaverde, thanks to their dedication to making things right. Thank you, Bottegaverde, for turning a packaging disaster into a delightful surprise! B
Bernadette
Unparalleled Service and Quality Products – A Rave Review!
I can't say enough about my fantastic experience with bottegaverde.com. From the moment I placed my order on 14th April, I was impressed by the seamless process and variety of products. Fast forward to today, 12th June, and I'm still amazed by the top-notch quality and exceptional service I've received. The prompt delivery and hassle-free transactions exceeded my expectations, making me a dedicated customer. I highly recommend bottegaverde.com to all my friends and family. Simply put, they've earned every single star!
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