Users Voice for Bouqs
11% users rated Poor
8% users rated Average
5% users rated Very Good
61% users rated Excellent
Rate Bouqs Coupons Store
| Oct 2022 | 3.8 | 4.6 | 2.8 | 5 | 1 | 3.7 |
|---|---|---|---|---|---|---|
| Nov 2022 | 3.1 | 4.2 | 2 | 1 | 5 | 5 |
| Dec 2022 | 5 | 5 | 5 | 5 | 2.2 | 5 |
| Jan 2023 | 3.7 | 3.6 | 5 | 4.9 | 5 | 2.7 |
| Mar 2023 | 3.5 | 5 | 1.8 | 3 | 1.3 | 3 |
| Line Chart for Rating of peer stores |
bouqs.com
mahabis.com
shein.com
boomf.com
agoda.com
banggood.com
Detailed Bouqs Review by Aisha Bachlani
Introduction
Bouqs.com is a popular online flower delivery service that delivers flowers directly from eco-friendly farms. The company promises to offer beautiful and affordable flowers, and also a fantastic customer experience. From hand-crafted bouquets to premium arrangements, Bouqs.com provides a wide range of options for any occasion.Pros and Cons
Pros: - Eco-friendly flowers sourced from sustainable farms - Wide range of floral options - Affordable pricing - A user-friendly website that provides an excellent shopping experience - Free shipping Cons: - Limited selection of non-flower gifts - No same-day delivery serviceUser Experience
Bouqs.com promises a fantastic user experience, and it stays true to its word. The website is user-friendly and intuitive, providing easy access to a wide range of flower options. The website features beautiful images of flowers, clear pricing, and detailed descriptions, allowing users to make informed decisions.Pricing and Value for Money
Bouqs.com offers competitive pricing, with many flowers starting as low as $40. The company also provides unique deals and promotions, allowing its customers to save money while getting beautiful flowers.Alternatives
Some alternatives to Bouqs.com include The Bouqs Company, Teleflora, and ProFlowers.Customer Service
The customer service at Bouqs.com is excellent. The company provides responsive and friendly support via email and phone, and customers can receive help with everything from questions about ordering to assistance with returns and exchanges.Product Quality and Selection
Bouqs.com provides a wide selection of beautiful flowers, from classic roses to exotic orchids. The company sources its flowers from eco-friendly farms, ensuring that they are fresh, long-lasting, and elegant.Website Usability
Bouqs.com has a user-friendly website that is intuitive and easy to navigate. The website provides clear prices, detailed descriptions, and helpful images, allowing users to find the perfect flowers for their needs.Returns and Exchanges
Bouqs.com offers a fantastic return and exchange policy. If your flowers arrive damaged or if you're not happy with your purchase for any reason, you can contact the customer service team, and they will promptly issue a refund or exchange.Promotions and Discounts
Bouqs.com provides unique deals and promotions, allowing its customers to save money while getting beautiful flowers. Customers can also save money by signing up for the company's email newsletter.Reputation
Bouqs.com has an excellent reputation in the floral industry. The company is known for its eco-friendly practices, affordable pricing, and outstanding customer service. With thousands of positive reviews on websites like Trustpilot and Yelp, Bouqs.com has built a loyal following of customers.Payment Options
Bouqs.com provides a variety of payment options, including credit cards, PayPal, and Google Pay.Loyalty Programs
Bouqs.com runs a loyalty program called Bouqs Rewards, which allows customers to earn points with every purchase. These points can be redeemed for discounts on future purchases.Customer Reviews
Bouqs.com has thousands of positive reviews from satisfied customers. Customers rave about the quality of the flowers, the affordability of the pricing, and the excellent customer service.Community Involvement
Bouqs.com is committed to social responsibility and sustainability. The company supports local farmers, provides sustainable jobs, and prioritizes eco-friendly farming practices.Shipping and Costs
Bouqs.com provides free delivery on all orders, with the option for customers to upgrade to express delivery for an additional fee. The company also provides tracking information so that customers can track their order every step of the way. In conclusion, Bouqs.com is a fantastic online flower delivery service that provides beautiful, sustainable, and affordable flowers. The company's commitment to eco-friendly practices, outstanding customer service, and affordable pricing has made it a top choice for many customers. Overall, Bouqs.com is highly recommended for anyone looking for elegant and eco-friendly flower arrangements.Bouqs Recent User Reviews
Duration
👤
Reviewer Name: Stephen Butler
Review Submission Date: 2023-01-19
Review Title: Checkout Needs Work
Review Submission Date: 2023-01-19
Review Title: Checkout Needs Work
Review Description: There appeared to be no option to change the size of the order at checkout. When I tapped back I lost all my progress, including my note. Also, there was an add-on pitched which I accepted, but which was not available and I had to manually remove myself. That was odd and time consuming. Otherwise great.
👤
Reviewer Name: jdaspin
Review Submission Date: 2023-01-19
Review Title: Mixed Experience with Flower Company: Delivery and Website Challenges
Review Submission Date: 2023-01-19
Review Title: Mixed Experience with Flower Company: Delivery and Website Challenges
Review Description: Overall, I like this flower company but recently had some issues with delivery and website navigation. I was unable to get a Monday delivery and was charged twice for shipping. Despite these challenges, I still appreciate the company's offerings
👤
Reviewer Name: Kevin M
Review Submission Date: 2023-01-19
Review Title: Disappointed
Review Submission Date: 2023-01-19
Review Title: Disappointed
Review Description: I have been disappointed in three of the four bouqs I have received as part of my subscription. Two were all-white arrangements and never really blossomed and the third was three colors of lily that also failed to fully open and the ones that did flowered on different days so that the arrangement never looked good. The fourth, a dozen pink roses, was incredible.
👤
Reviewer Name: Christopher Bacallao
Review Submission Date: 2023-01-19
Review Title: ProMotion Lied
Review Submission Date: 2023-01-19
Review Title: ProMotion Lied
Review Description: Websit kept glitching out and the promotion promised from Groupon did not apply to any of the flowers that were in the terms and conditions. You guys literally provided a link that states these are the flowers that qualify and then after purchase none of them were possible.
👤
Reviewer Name: Risa Gordon
Review Submission Date: 2023-01-19
Review Title: I asked for a callback and they told me…
Review Submission Date: 2023-01-19
Review Title: I asked for a callback and they told me…
Review Description: I asked for a callback and they told me they would call in an hour and they did call in an hour and she walked me through everything I needed to do in my account and she manually set up a new delivery for me. Mary was fabulous.!!!
👤
Reviewer Name: John Wilson
Review Submission Date: 2023-01-19
Review Title: Fandango Discounts Are Timely
Review Submission Date: 2023-01-19
Review Title: Fandango Discounts Are Timely
Review Description: Ease of ordering and great deals through Fandango. I look forward to receiving the discount codes right before Valentine's Day. You can get discount on weekday deliveries and don't have to order a vase.
👤
Reviewer Name: PB
Review Submission Date: 2023-01-18
Review Title: Checking out was way to long for me …
Review Submission Date: 2023-01-18
Review Title: Checking out was way to long for me …
Review Description: Checking out was way to long for me & when I went back to make sure I didn't order any add ons, some of the information I had entered was gone & I had to redo it. At one time I had 3 orders for the same arrangement & don't know how that happened. I also thought if I logged in for the first time, I would get the delivery at no charge. Please review the process of ordering online especially for first time users of your website.
👤
Reviewer Name: Jamie Gutierrez
Review Submission Date: 2023-01-18
Review Title: Long lasting
Review Submission Date: 2023-01-18
Review Title: Long lasting
Review Description: The ease of the subscription process, ordering, and updating delivery is appreciated. Also, I cannot say enough things about the 1st beautiful bouquet received on December 28th. Today, January 18th they are beginning to go, bit nonetheless are still looking quite beautiful! I was not expecting that and very delighted. Looking forward to our monthly deliveries.
👤
Reviewer Name: Tina Taylor
Review Submission Date: 2023-01-18
Review Title: Ordering process was confusing and frustrating
Review Submission Date: 2023-01-18
Review Title: Ordering process was confusing and frustrating
Review Description: I thought the order process was confusing- at one point I had 2 orders when I only wanted one. I didn't like that they kept pushing a vase or popcorn flowers(?). I didn't know where I could apply my discount code. It didn't show up until the very end. I would strongly recommend designing a new order system. I spent way too much time on the current one.
👤
Reviewer Name: First and last time customer.
Review Submission Date: 2023-01-18
Review Title: A day late and and a dollar short
Review Submission Date: 2023-01-18
Review Title: A day late and and a dollar short
Review Description: The delivery was a day late and arrived in poor condition. There was way more greenery than bulbs on the arrangement. For the cost of $80+ the experience was lack luster and very disappointing. I felt so embarrassed sending my friend this arrangement.
👤
Reviewer Name: {{{user_id}}}
Review Submission Date: {{{create_at}}}
Review Title: {{{title}}}
Review Submission Date: {{{create_at}}}
Review Title: {{{title}}}
Review Description: {{{review_content}}}