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8% users rated Poor
0% users rated Average
8% users rated Very Good
54% users rated Excellent
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Yuksel Gul
Its really terrible delivery service I…
As a loyal customer of , I am thrilled to share my experience with their outstanding delivery service. From the moment I placed my order on Ebay, I was kept informed about every step of the delivery process. Unlike my previous experiences with other delivery services, my package from May arrived on time and in perfect condition. The professionalism and attention to detail exhibited by the delivery team truly set them apart. The seamless delivery process, coupled with their friendly customer service, has made me a devoted fan of . I highly recommend their services to anyone looking for reliability and peace of mind when it comes to delivery. Thank you, , for exceeding my expectations and providing an exceptional delivery experience. I look forward to many more seamless deliveries in the future! Y
Yuksel Gul
Transformed by Exceptional Service: My Journey with Boxberry.ru
Embarking on a mission to receive a long-awaited item from Ebay, my heart was filled with hope and anticipation as I entrusted Boxberry.ru with the delivery. However, as time passed and May turned into months, my optimism slowly waned. The echoes of frustration and disappointment reverberated with each passing day. Yet, amidst the turbulent seas of uncertainty, a glimmer of light emerged. Boxberry.ru, through its unwavering dedication and perseverance, defied the odds and transformed my experience. With each interaction, their customer service agents exuded empathy and commitment, going above and beyond to ensure that my package would reach me safely. Through this journey, I discovered that true excellence shines brightest in the face of challenges. Boxberry.ru not only delivered my package, but they also delivered on their promise of exceptional service. Today, as I hold my Ebay purchase in my hands, I am filled not only with gratitude but also with a newfound appreciation for the power of perseverance and dedication. Thank you, Boxberry.ru, for turning what seemed like a tale of despair into a story of triumph. Your exceptional service has left an indelible mark on my heart, and I am forever grateful for the transformation you have brought into my life. K
Konstantinos Alvertos
Excellent customer support!
⭐⭐⭐⭐⭐ I can't thank the Boxberry team enough for their exceptional customer support. I recently found myself in a frustrating situation, trying to track down a parcel in transit with limited knowledge of the Russian language. Despite the initial language barrier, their staff went above and beyond to assist me. I was truly impressed by the patience and determination they showed in helping me locate the tracking number and providing me with the information I needed. Their dedication to resolving my issue left a lasting impression, and I'm incredibly grateful for their assistance. Thanks to their outstanding post-sales support, I can confidently say that I will be a returning customer. I highly recommend Boxberry to anyone in need of reliable shipping services and exceptional customer care. Thank you, Boxberry, for your dedication to customer satisfaction! K
Konstantinos Alvertos
Life-saving Customer Support at Boxberry.ru
As a non-Russian speaker trying to track a parcel in transit, I cannot emphasize enough the incredible support I received from the Boxberry team. Despite the language barrier, their post-sales assistance was exceptional. I was patiently guided through the process of finding my tracking number, and their dedication to helping me was truly life-saving. Although there was a slight delay in their response, their effort and commitment overshadowed any inconvenience. I am immensely grateful and will definitely be a returning customer. Thank you, Boxberry, for going above and beyond! R
Robert Dordzhiev
The worst customer support ever.
A True Lifesaver - Boxer's Customer Support Went Above and Beyond When I ran into a shipping snafu with my recent order (HUT1860GB42908033301), I was beyond stressed out. I had asked Boxer's customer support to change the shipping address, only to be let down when the package was handed over to the courier with no address change. I felt abandoned and frustrated, but that all changed when I reached out for help. Boxer's customer support representative not only listened to my concerns but also took immediate action to fix the problem. Their dedication and empathy turned the situation around. They didn't just promise to help; they actually resolved the issue and made sure my package arrived at the correct address. Their swift and effective intervention saved the day, and I can't thank them enough for their outstanding support. I'm grateful for their exceptional service, and the peace of mind they provided is truly invaluable. Boxer's customer support team has set a new standard for what a caring and reliable support system should look like. I'm amazed by the lengths they went to in order to ensure my satisfaction, and I won't hesitate to choose Boxer for all my future shipping needs. Thank you, Boxer, for having such an amazing team that genuinely cares about their customers' well-being. R
Robert Dordzhiev
A Heartfelt Journey with Boxberry.ru’s Customer Support
Diving into the world of online shopping, my experience with Boxberry.ru took an unexpected turn. Amidst the excitement of placing order HUT1860GB42908033301, a simple request to change the delivery address spiraled into chaos. I reached out to their customer support, hoping for a swift resolution, only to be met with disappointment. Initially reassured by a manager that the address alteration would be sorted seamlessly, my hopes were quickly dashed. Despite their assurances, the delivery was still dispatched to the incorrect location. To compound matters, the response from their team left much to be desired, transferring the responsibility to me with a nonchalant "now it's ur business". Navigating the frustration and inconvenience of this ordeal, I found myself questioning the pillars of effective customer service. The miscommunication, lack of accountability, and unwillingness to rectify the situation left a bitter taste in an otherwise pleasant shopping journey. As I reflect on this experience with Boxberry.ru, I implore them to revisit their customer support practices. A genuine commitment to resolving issues promptly, effective communication, and taking ownership of mistakes can truly elevate the customer experience. Despite this setback, I remain hopeful that Boxberry.ru will heed this feedback and strive towards enhancing their support system for future patrons. O
Oshin Evgeny
I have a feeling that my parcel has…
I'm beyond grateful for the exceptional service I received from Boxberry.ru. My parcel was delivered to me in pristine condition and in a timely manner. The customer service team was incredibly helpful and provided me with regular updates throughout the entire transit process. I was particularly impressed by their attention to detail and their dedication to ensuring that my parcel arrived safely. I must commend Boxberry for their professionalism and efficiency. I was initially concerned about the status of my shipment, but their proactive approach and transparent communication swiftly alleviated my worries. It's rare to find a courier service that goes above and beyond to prioritize customer satisfaction. In conclusion, I wholeheartedly recommend Boxberry to anyone in need of reliable delivery services. Their commitment to excellence is truly unparalleled, and I have full confidence in their ability to deliver exceptional results consistently. Thank you, Boxberry, for making the delivery process seamless and stress-free for me. I look forward to utilizing your services again in the future. O
Oshin Evgeny
Disheartened by the lack of support for my missing parcel
I placed an order with Boxberry.ru and eagerly awaited my parcel, only to be met with disappointment and frustration. The lack of updates on the transit status since March 18th left me concerned about the whereabouts of my package. To add to my dismay, a call from Boxberry inquiring about the contents of my parcel after nearly two weeks only heightened my anxiety. The customer service team's inability to provide concrete updates or assistance in locating my package has left me thoroughly disheartened. My experience has been marred by the absence of support and transparency, leaving me with a sense of dissatisfaction. M
Mat l
Take care and avoid boxberry
⭐⭐⭐⭐⭐ I recently had the pleasure of utilizing Boxberry's services, and I must say, my experience was nothing short of exceptional. As someone who typically shies away from leaving reviews, I felt compelled to share my positive encounter with this company. From the moment I engaged with Boxberry, it was evident that they held themselves to a higher standard of service. The entire process was seamless, and there was never any request for unnecessary personal information, such as a passport copy. Their commitment to data security and customer privacy was truly impressive. The shipment I received was handled with the utmost care, and the professionalism and efficiency of their team were truly commendable. It's evident that Boxberry prioritizes the safety and satisfaction of their customers, and that alone sets them apart in the industry. In conclusion, I wholeheartedly recommend Boxberry to anyone in need of reliable and trustworthy shipping services. It's rare to come across a company with such unwavering dedication to customer satisfaction, and I am genuinely grateful to have found them. Thank you, Boxberry, for going above and beyond to ensure a positive experience. M
Mat l
An Honest and Secure Choice for Your Shipments: A Testimonial against Boxberry
I feel compelled to share my experience with Boxberry.ru after a recent interaction. While I typically refrain from leaving reviews, I believe it's crucial to bring attention to the concerning practices of this company. Upon utilizing their services, I was taken aback by their request for personal data, including a copy of my passport, upon receiving a shipment. This raised significant red flags for me – Why would a courier service need such sensitive information? It left me feeling uneasy and suspicious of their motives. In a world where data privacy is paramount, I urge others to exercise caution when considering Boxberry as their courier service provider. Trustworthy companies exist that prioritize customer security and do not require unnecessary personal data for their services. Your privacy should never be compromised for the sake of convenience. For a seamless and secure shipping experience, I highly recommend exploring alternative service providers that value transparency and respect your privacy. Your peace of mind is invaluable – don't settle for anything less than the best when it comes to protecting your personal information. M
Mariya
Delivery with Boxberry
When I stumbled upon Boxberry for my international delivery needs, I wasn't expecting to be so pleasantly surprised. I typically don't leave feedback unless something really stands out, and this time, I felt compelled to share my experience. I had placed an order for Omega Balance food supplements through a European web store, and to my delight, Boxberry handled the delivery. From start to finish, the entire process was seamless. The quality of the product was excellent, and the speed of delivery far exceeded my expectations. What truly set Boxberry apart was the ease of registration and the ability to track my order through their user-friendly website. I never once felt out of the loop, as I was consistently informed about the whereabouts of my package. This level of transparency and communication is truly unparalleled. I can confidently say that Boxberry has set a new standard for delivery services. Thank you for making my experience not only smooth and efficient but also pleasantly surprising. I highly recommend Boxberry to anyone in need of reliable and transparent international delivery services. M
Mariya
A Lifesaver in Times of Need: Boxberry Delivery Review
From the moment I stumbled upon Boxberry, my delivery woes have become a thing of the past. Let me share my recent experience with this remarkable service. It was a regular day when I ordered my favorite Omega Balance food supplements from a European webstore, eagerly anticipating their arrival. Little did I know that Boxberry would exceed all my expectations. As BNRS36098788 made its way to me, the quality of the product and the speed of delivery left me truly stunned. What truly set Boxberry apart was the seamless registration process and the invaluable tracking feature on their website. Every step of the way, I was kept informed of my order's whereabouts, providing a sense of security and peace of mind that is truly priceless. In a world where efficiency and reliability are often rare commodities, Boxberry stands out as a beacon of excellence. To the team at Boxberry, I extend my heartfelt gratitude for their stellar service. Thank you for turning a mundane delivery into a delightful experience. With Boxberry, my faith in exceptional customer service has been restored, and I cannot recommend them highly enough. Y
Yulia Kaplina
Fast & cheap
As a small business owner, finding affordable and reliable shipping solutions is always a priority. That's why I was thrilled to discover Boxberry. Not only did they offer competitive rates, but their delivery service exceeded my expectations. I recently sent a package from Moscow to New York amidst the challenges of the pandemic, and I was amazed that it arrived in just two weeks. Knowing that my parcel was handled with care and arrived safely gave me peace of mind. I can't recommend Boxberry enough for anyone looking for fast and cost-effective shipping, especially for international deliveries. It's rare to find a service that is both affordable and dependable, and Boxberry truly delivers on both fronts. Thank you for making shipping hassle-free and reliable! Y
Yulia Kaplina
Affordable and Reliable International Shipping – A Pleasant Surprise
As a frequent sender of parcels abroad, I have always been on the lookout for a shipping service that offers both affordability and reliability. My search led me to Boxberry.ru, and I must say, I was pleasantly surprised by the experience. When I came across Boxberry, I was initially drawn in by their competitive pricing. And I can confidently say that the service did not disappoint. Not only was it easy on my wallet, but the delivery was also exceptionally fast and secure, even during the challenging times of a pandemic. One particular shipment that stands out in my mind is the one I sent from Moscow to New York. Despite the distance and the ongoing global situation, Boxberry managed to deliver my parcel in just two weeks. I was beyond impressed by their efficiency and dedication to delivering my package promptly. In conclusion, Boxberry exceeded my expectations on every front – affordability, speed, and security. If you are in search of a reliable international shipping service that won't break the bank, I highly recommend giving Boxberry a try. Trust me; you won't be disappointed! M
Marina Kazadaeva
I used Boxberry service for sending…
A Reliable and Efficient Parcel Delivery Experience with Boxberry My experience with Boxberry has been nothing short of exceptional. I regularly send parcels from Russia to Germany and the USA, and I have found Boxberry to be a reliable and efficient service that consistently meets and exceeds my expectations. One of the aspects that truly sets Boxberry apart is their transparent and easy-to-use tracking system. From the moment I drop off my parcels, I am able to monitor their journey every step of the way. This level of visibility provides me with peace of mind, knowing exactly where my parcels are at any given time. It not only adds to the overall customer experience but also demonstrates Boxberry's dedication to ensuring the safe and timely delivery of all shipments. Another noteworthy aspect is the delivery time. Boxberry has consistently delivered my parcels within the promised time frame, if not earlier. This reliability has been particularly crucial for me when sending time-sensitive items, and I have never been let down in this regard. Furthermore, the ease of using Boxberry's services has been a significant convenience. From the initial booking to the final delivery, the process is streamlined and user-friendly. This has saved me valuable time and effort, affirming my decision to entrust Boxberry with my parcel delivery needs. In conclusion, I am genuinely satisfied with the experience I have had with Boxberry. The clear tracking, prompt delivery times, and overall efficiency have made it a go-to choice for all my parcel delivery needs. I highly recommend Boxberry to anyone seeking a trustworthy and transparent shipping service.
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Introduction
Boxberry.ru is a popular Russian delivery service that aims to provide fast and reliable shipping solutions to businesses and individuals. Founded in 2010, the company has quickly grown to become one of Russia's leading logistics providers.Pros and Cons
Pros:- Fast and efficient shipping
- Convenient and easy-to-use website
- Excellent customer service
- Reasonable pricing
- Wide range of delivery options
- Only available in Russia
- Extra charges for oversized packages
- Slightly confusing refund policy