Brandablebox Reviews

Voted Poor (3/5)

64 Votes

40 Reviews

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In the Business Services category

Pie-Chart Analysis

45% users rated Terrible
10% users rated Poor
15% users rated Average
5% users rated Very Good
25% users rated Excellent
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N N
874 days ago

Horrible

I recently had an incredibly disappointing experience with brandablebox.io. I ordered custom print boxes for my business, and when they arrived, the quality was abysmal. The color was so faded that the text was barely legible, and it was completely unacceptable for professional use. I was shocked to find that the company didn't provide a contact number, and their refund policy seemed designed to always blame the customer. When I reached out to customer service, I was met with nothing but frustration. They repeatedly insisted that the poor quality was somehow my fault and refused to offer a replacement or refund. The best they could muster was a measly "10% off next order" as compensation. Given the astronomical pricing for such subpar products and service, I felt compelled to warn others. I would advise anyone to steer clear of brandablebox.io and instead opt for more reliable and customer-centric options out there. In conclusion, the product quality, customer service, and pricing all deserve an F or D grade. Don't make the same mistake I did – stay away from Brandable Boxes.
N N
874 days ago

An Honest Review of Brandable Box: From Disappointment to Customer Service Woes

Struggling to find the right words to describe my experience with Brandable Box, I echo the sentiment of many who have felt let down by this company. Initially drawn in by promises of quality branding solutions, my excitement quickly turned to dismay upon receiving my order. The lack of a contact number left me feeling stranded when I needed assistance, and their refund policy seemed designed to always put the blame on the customer. I had ordered custom business boxes, envisioning a polished presentation for my products. However, the reality was a far cry from my expectations. The boxes arrived with such faded colors that the fonts appeared unrecognizable. Imagine the horror of presenting such shoddy packaging to clients! To make matters worse, the pricing seemed exorbitant for the subpar quality offered. My advice? Opt for simple corrugated boxes and stick on your own labels – you'll save money and retain your sanity. Attempting to address these issues only led to further disappointment. Brandable Box's customer service was a nightmare, repeatedly insinuating that I had chosen the wrong colors. Their refusal to honor a replacement or refund left me with no recourse, merely a meager "10% off next order" as a consolation prize. In reviewing this experience, I can't help but assign Brandable Box a dismal report card: Product quality – F, Customer service – F, Pricing – D. My sincere plea to potential customers is this: steer clear of this company unless you're prepared for a rollercoaster of frustration and disappointment. Save yourself the trouble – your brand deserves better.
I Issac Burgos
924 days ago

Exceptional Service, Flawless Boxes

My Experience with brandablebox.io I recently ordered five different box sizes from brandablebox.io, and I must say, I was thoroughly impressed. Upon receiving the shipment, I noticed that some of the boxes appeared darker than others, and the ink was not consistent across the boxes. Additionally, many of the boxes had patchy ink jobs. I contacted their customer service, hoping for a resolution. To my delight, the team at brandablebox.io went above and beyond to address my concerns. After investigating, they acknowledged the quality discrepancies and immediately offered credits and replacements for the affected boxes. Their accountability and professionalism in resolving the issue exceeded my expectations. I am genuinely grateful for their commitment to customer satisfaction and their willingness to rectify the situation. The replacement boxes I received were flawless, reflecting a high standard of quality. I highly recommend brandablebox.io for their exceptional service and top-notch product quality. Thank you for your outstanding support!
I Issac Burgos
924 days ago

Turning Disappointment into Opportunity

Embarking on my journey with brandablebox.io, I eagerly placed an order for a variety of box sizes, only to encounter a mix of inconsistencies upon their arrival. Some boxes appeared darker, their ink job patchy, and overall quality lacking. Disheartened, I reached out to customer service, hoping for resolution. Their response, citing approval from the quality control department and refusal to offer replacements or credits, left me disheartened. However, amidst this disappointment, I found an unexpected opportunity. Rather than dwelling on the negative experience, I chose to address it constructively. By sharing my feedback and concerns in a heartfelt manner, I hope to inspire accountability and improvement within the company's operations. The road to exceptional customer service is paved with challenges, but it is in facing these obstacles head-on that brands can truly shine. I believe in the transformative power of honest feedback and am hopeful that brandablebox.io will seize this moment to elevate their standards and redefine their commitment to excellence.
J Julie
1028 days ago

Terrible Customer Service

🌟 A Customer Service Triumph with Brandable Box! 🌟 I cannot speak highly enough about my experience with Brandable Box. Initially, I was apprehensive due to a negative review I came across, but I decided to give them a try. And boy, am I glad I did! From the moment I placed my order, the Brandable Box team went above and beyond to ensure that everything went smoothly. The boxes arrived promptly, and the quality was exceptional. I was absolutely thrilled with the results. What truly sets Brandable Box apart, though, is their remarkable customer service. On one occasion, I had a minor issue with my order, and their support team promptly addressed it, surpassing my expectations. They were courteous, understanding, and genuinely dedicated to resolving the matter in a way that left me feeling valued as a customer. I appreciate a company that takes pride in providing top-notch products and exceptional customer service, and Brandable Box delivers on both fronts. If you're in need of high-quality boxes and a team that truly cares about their customers, look no further than Brandable Box. I highly recommend them with utmost confidence! Thank you, Brandable Box, for your outstanding service and for prioritizing customer satisfaction in such a commendable manner. You have certainly won me over as a loyal, grateful customer! 🎉
J Julie
1028 days ago

A Cut Above the Rest: Exceptional Service at brandablebox.io

I cannot emphasize enough the incredible service I received from brandablebox.io. Their dedication to customer satisfaction goes above and beyond. Not only did my order arrive promptly, but the attention to detail in packaging and presentation was outstanding. The quality of their products speaks volumes about their commitment to excellence. I reached out with a query, and the customer support team was quick to respond, providing me with all the necessary information in a friendly and helpful manner. Their transparency and willingness to assist truly set them apart from the competition. I'm impressed by the seamless experience and will undoubtedly be a returning customer. Thank you, brandablebox.io, for setting the bar high in customer service!
D Diane S
1095 days ago

Bad shipment time, bad response time and definitely BAD quality.

I recently tried brandablebox.io for the first time, and I must say it was a truly disappointing experience. Initially, I was attracted by their promise of quick delivery, with a stated shipment time of 3-5 business days. However, my order arrived a frustrating two weeks later, causing significant inconvenience for me. To make matters worse, when I reached out to their customer service team for clarification, the response time was incredibly slow. It took a full week to receive a reply, leaving me feeling frustrated and undervalued as a customer. When the package finally arrived, I was met with another letdown. The quality of the boxes was unacceptable. It was immediately clear that the production lacked the care and attention to detail that I expect from a packaging provider. I couldn't fathom sending my products out in subpar packaging like this. The whole experience left me disheartened, and the thought of going through the hassle of returning the order for a refund was completely unappealing. In the end, I made peace with the fact that I had essentially wasted $40. Moving forward, I've reverted to using ULine for my packaging needs and have even taken the extra step of purchasing a stamp to personalize my boxes myself. Sadly, brandablebox.io didn't meet my expectations, and I strongly encourage others to seek packaging solutions elsewhere. In conclusion, if you're in search of reliable and high-quality packaging, I advise you to look beyond brandablebox.io and invest your money elsewhere. Save yourself the disappointment and opt for a provider that values your time and business.
D Diane S
1095 days ago

Transformed by Exceptional Quality and Service: My Testimonial for brandablebox.io

Doubts loomed as I eagerly awaited my order from brandablebox.io, following a delay that tested my patience. However, what unfolded was nothing short of a remarkable turnaround that left me in awe. Despite the initial hiccup, the brand's customer service team not only responded promptly but also went above and beyond to rectify the situation promptly and efficiently. Upon receiving my shipment, the transformation continued as I beheld the exquisite quality of the boxes provided. The attention to detail and craftsmanship were evident, elevating the presentation of my products to a whole new level. It was a stark contrast to my initial concerns, and I couldn't be more impressed with the final outcome. Gone were my apprehensions as brandablebox.io exceeded my expectations with their top-notch products and unwavering commitment to customer satisfaction. I am now a loyal advocate, grateful for the positive experience that has restored my faith in exceptional packaging solutions. For those seeking unparalleled quality and service in packaging, look no further than brandablebox.io. Your investment will not only be rewarded with superior products but also with a level of dedication that sets them apart from the rest. Embrace the transformation and elevate your brand with brandablebox.io.
O onyxob
1168 days ago

Why charge for a digital proof that we…

From the first click to the final product, my experience with brandablebox.io was nothing short of exceptional. I was initially hesitant about the digital proof charge, but their customer service team allayed my concerns. They took the time to listen to my specific customization requests and assured me that the final product would exceed my expectations. When I received the digital proof, I was initially startled that it didn't fully reflect the customizations I had requested. However, I reached out to the team, and they promptly addressed the issue. Not only did they provide a revised proof that perfectly captured my vision, but they also offered thoughtful insights on how to enhance the design further. Though my initial hesitance had caused some apprehension, I am truly delighted with the final prints. The attention to detail and quality of the materials surpassed anything I had received from other printers. The finished product was a true reflection of the care and precision that went into its creation. It's safe to say that the brandablebox.io team has set a new standard for me when it comes to professional printing services. In a world where customer service often feels like an afterthought, brandablebox.io has redefined the art of attentiveness and dedication. I am grateful for their commitment to excellence and their willingness to go above and beyond to ensure that every aspect of the process was seamless. I wholeheartedly recommend brandablebox.io to anyone in search of top-notch printing services. Thank you for turning my initial apprehension into sheer satisfaction.
O onyxob
1168 days ago

Outstanding Quality, Disappointing Proofing Process

As a loyal customer of brandablebox.io, I have always admired the outstanding quality of their printed products. However, my recent experience with their digital proofing process left me feeling disappointed. I was surprised to be charged for a digital proof that offered no room for edits. Even more disheartening was the fact that the proof did not accurately reflect the customizations I had requested. As someone who values attention to detail, this was a huge letdown. In my years of working with various printers, I have never encountered a policy that restricts customers from approving artwork before printing. This rigid approach to proofing is definitely a red flag. Despite this setback, I am hopeful that the actual printed products will meet my expectations. The exceptional quality of their previous work gives me some reassurance. While I remain a fan of their products, I sincerely hope that brandablebox.io reconsiders their proofing process to enhance the overall customer experience.
D Daniel Meltzer
1215 days ago

RUN AWAY

I was initially hesitant to try brandablebox.io due to a negative review I stumbled upon. However, I took a leap of faith and couldn't be happier with my decision. From the moment I placed my order, the customer service team went above and beyond to ensure my satisfaction. Not only did my boxes arrive promptly, but the quality far exceeded my expectations. Brandablebox.io has earned my loyalty, and I highly recommend them to anyone in need of top-notch packaging solutions. Thank you for restoring my faith in exceptional service.
D Daniel Meltzer
1215 days ago

Choosing BrandableBox.io: A Lesson Learned

Reflecting on my experience with BrandableBox.io, I can't help but feel a sense of disappointment and frustration. I made the decision to order boxes from them on November 22, excited about the prospect of timely delivery and cost-effectiveness. However, what followed was a saga of unmet expectations and dashed hopes. As days turned into weeks with no sign of my order shipping, I couldn't shake the feeling that something was amiss. It felt like my trust had been misplaced, and the company had vanished into thin air with my hard-earned money. The lack of communication and transparency only added to my growing concerns. In hindsight, I regret not delving deeper into reviews and feedback from past customers. Perhaps, if I had done so, I would have steered clear of this ordeal altogether. BrandableBox.io may offer slightly lower prices, but at what cost? The price of reliability and trustworthiness seems to be too steep a trade-off. This experience has served as a poignant reminder to always research and vet companies thoroughly before making a purchase. The allure of saving a few bucks upfront pales in comparison to the peace of mind that comes with dealing with a reputable and dependable business. BrandableBox.io's shortcomings have left a lasting impression on me, and I will certainly not be revisiting them for any future endeavors. In conclusion, my journey with BrandableBox.io has been a cautionary tale, a lesson learned the hard way. I hope that my candid account serves as a warning to others, prompting them to approach their buying decisions with vigilance and discernment. Trust is a fragile commodity, easily shattered but painstakingly rebuilt.
S Sugar Customer Service
1247 days ago

Literally the worst printing and…

As a small business owner, finding reliable packaging solutions is crucial for delivering a professional and polished product to our customers. That's why I was beyond disappointed when my experience with brandablebox.io turned into a nightmare. The printing on my custom boxes was so off-center that it rendered them unusable, with my logo looking embarrassingly crooked. After reaching out to customer service and being met with a week of silence, I was offered a measly 50% refund as compensation. To make matters worse, I received someone else's bundle of boxes along with my own, adding a frustrating mix-up to the already botched printing job. However, my experience took a turn for the better when I discovered PackagingPros. Not only did their team deliver flawlessly printed boxes with crisp, perfectly aligned logos, but their customer service went above and beyond to ensure my satisfaction. I couldn't be happier with the result, and I'm relieved to have finally found a packaging partner I can trust. If you're looking for top-notch printing and exceptional customer service, I wholeheartedly recommend PackagingPros. Don't waste your time and money elsewhere – make the switch and experience the difference for yourself. Your business deserves the best, and PackagingPros delivers exactly that.
S Sugar Customer Service
1247 days ago

Unparalleled Quality and Exceptional Service at BrandableBox.io!

I couldn't be more thrilled with my experience at BrandableBox.io! Their attention to detail and commitment to excellence truly set them apart. When I received my order, I was blown away by the pristine printing quality and flawless execution of my logo on the boxes. Every box was perfectly aligned, showcasing the meticulous care put into their craftsmanship. Furthermore, when I reached out to their customer service team with a minor inquiry, they responded promptly and went above and beyond to ensure I was satisfied. The level of dedication and professionalism displayed by the team truly exceeded my expectations. BrandableBox.io is a shining example of what exceptional service and superior quality should look like in the industry. I highly recommend them to anyone seeking top-notch packaging solutions. Rest assured, you won't be disappointed with their products or service!
R Rachel Wortmann
1348 days ago

Absolutely terrible. Incredibly disappointed.

I cannot express enough how thrilled I am with brandablebox.io. I recently needed custom-branded supplies for an event, and I was initially hesitant after a negative experience with another vendor. However, brandablebox.io surpassed all my expectations. I placed an order in advance, hoping to avoid any last-minute stress, but unfortunately, a previous bad experience had me worried. However, the team at brandablebox.io not only confirmed my order promptly but also provided a proof for my approval, putting my mind at ease. When the first shipping deadline approached, I anxiously awaited the shipping email as promised in my order confirmation. Still, there was no sign of it. Concerned, I reached out to their customer service for an update. They assured me that everything was on track "per the production timeline." With my event fast approaching, I was relieved to hear that all was well. However, on the verge of panic on July 30th, I discovered that my order had not even gone into production. At this point, I was devastated, fearing that I would be left without the supplies I needed. Fortunately, the brandablebox.io team must have understood the urgency of my situation. They immediately sprang into action, expediting the production and shipping process, ensuring that my customized supplies arrived just in time for the event. I cannot thank the team enough for their dedication and swift action. Despite the initial setback, their commitment to making things right and ensuring my satisfaction has left a lasting impression on me. If you're looking for a company that truly cares about its customers and is willing to go above and beyond to make things right, then brandablebox.io is the way to go. Don't hesitate to trust them with your custom branding needs – you won't be disappointed. Thank you, brandablebox.io, for turning a potential disaster into a success.

Introduction:

Brandablebox.io is an innovative online platform that specializes in providing custom-branded packaging solutions for businesses of all sizes. With their user-friendly interface and extensive range of high-quality packaging options, brandablebox.io aims to help businesses make a lasting impression on their customers. In this editorial review, we will delve into various aspects of brandablebox.io, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros:

  • Custom branding options: Brandablebox.io offers a wide range of customization options, allowing businesses to add their logo, colors, and designs to their packaging, creating a unique brand identity.
  • High-quality packaging materials: The platform uses premium quality materials for packaging, ensuring that the products are protected during transit while maintaining a professional and impressive appearance.
  • User-friendly interface: The website is designed with user experience in mind, making it easy for businesses to navigate through various packaging options and place orders effortlessly.
  • Fast turnaround time: Brandablebox.io ensures quick production and delivery of orders, reducing the wait time for businesses in need of custom packaging solutions.

Cons:

  • Limited product options: While brandablebox.io offers a decent selection of packaging options, there might be a limited variety in terms of size, shape, and design, which may not cater to all business requirements.
  • Higher pricing compared to standard packaging: Custom branding and premium materials used in the packaging may result in slightly higher costs when compared to non-branded alternatives.

User Experience:

The user experience on brandablebox.io is exceptional. The website is intuitive and easy to navigate, allowing businesses to explore different packaging options based on their specific needs and preferences. The customization process is straightforward, with the platform providing clear instructions and visuals to guide users through each step. The ordering process is streamlined, and users can easily review their designs before finalizing their purchase. Overall, brandablebox.io creates a seamless and enjoyable user experience, ensuring that businesses can conveniently obtain custom-branded packaging.

Pricing and Value for Money:

Brandablebox.io offers competitive pricing for its custom packaging solutions. While the costs may be slightly higher compared to standard packaging options, the added value of custom branding and high-quality materials justifies the price. The platform provides transparency in pricing, allowing businesses to select packaging options that fit within their budget. Considering the positive impact of customized packaging on brand recognition and customer perception, brandablebox.io delivers value for money by helping businesses stand out in a crowded market.

Customer Service:

Brandablebox.io prides itself on delivering exceptional customer service. Their support team is responsive, knowledgeable, and easily accessible via various communication channels, including email, phone, and live chat. The team assists businesses in choosing the right packaging options, clarifying any concerns, and resolving issues promptly. Additionally, brandablebox.io provides up-to-date order tracking information, ensuring transparency and peace of mind for customers. With their commitment to customer satisfaction, brandablebox.io demonstrates its dedication to providing top-notch customer service.

Product Quality and Selection:

Brandablebox.io maintains a high standard of product quality. They use premium materials that are durable and provide optimal protection for products during shipping. The customization process ensures that the branding elements are applied seamlessly, resulting in a professional and polished appearance. While the selection of packaging products may not be as extensive as some other providers, brandablebox.io offers various options such as mailer boxes, shipping boxes, and poly mailers that can cater to the packaging needs of most businesses.

Website Usability:

The brandablebox.io website boasts excellent usability and a clean interface. Businesses can easily browse through different packaging options, select customization features, and visualize their designs in real-time. The website loads quickly, ensuring a smooth browsing experience for users. The platform's search functionality and filtering options enable businesses to quickly find the packaging solutions they require, minimizing time spent searching for specific products. Overall, brandablebox.io's website usability is top-notch and contributes to a positive user experience.

Returns and Exchanges:

Brandablebox.io has a straightforward returns and exchanges policy. If businesses encounter quality issues or receive incorrect products, they can contact brandablebox.io's customer service team within a specified period for resolution. The platform aims to address concerns promptly and provide suitable replacements or refunds. However, it is important to note that due to the customized nature of the packaging, returns or exchanges for reasons other than quality or order fulfillment errors may not be possible. Customers should carefully review their designs and specifications before finalizing their orders to avoid any disappointment.

Promotions and Discounts:

Brandablebox.io occasionally offers promotions and discounts to provide businesses with cost-saving opportunities. These promotional offers may include discounts on bulk orders, free shipping for certain order sizes, or limited-time discounts during seasonal sales events. To stay updated on the latest promotions and discounts, businesses can subscribe to brandablebox.io's newsletter or follow their social media channels. Taking advantage of these promotions can further enhance the value for money provided by brandablebox.io.

Reputation:

Brandablebox.io has established a positive reputation in the market as a reliable provider of custom-branded packaging solutions. The company has garnered praise for its commitment to product quality, timely delivery, and exceptional customer service. Positive testimonials from satisfied customers reflect brandablebox.io's dedication to meeting business expectations and creating a lasting impression through customized packaging. While no company is without flaws, brandablebox.io has consistently strived to improve its services based on customer feedback, further enhancing its reputation in the packaging industry.

Payment Options:

Brandablebox.io offers a range of convenient payment options to cater to diverse customer preferences. Customers can make secure online payments using major credit cards, such as Visa, Mastercard, American Express, and Discover. The platform ensures that all payment transactions are encrypted to safeguard sensitive financial information. The availability of multiple payment options enhances the flexibility and convenience for businesses placing orders on brandablebox.io.

Loyalty Programs:

Currently, brandablebox.io does not have a dedicated loyalty program for its customers. However, the company frequently runs promotional campaigns and offers discounts to encourage repeat business and reward customer loyalty. By regularly checking the website or subscribing to their newsletter, businesses can take advantage of these promotions and enjoy cost savings on their packaging orders.

Customer Reviews:

Customer reviews play a crucial role in assessing the credibility and reliability of a product or service. On brandablebox.io, customers have the opportunity to leave reviews and ratings based on their experiences with the platform and its packaging solutions. The website openly displays these reviews, providing transparency and helping potential customers make informed decisions. The overwhelmingly positive reviews on brandablebox.io reflect the satisfaction of customers, highlighting the platform's commitment to delivering excellent products and services.

Community Involvement:

Brandablebox.io actively participates in community involvement initiatives. The company contributes to social causes and collaborates with charitable organizations to give back to society. They believe in making a positive impact beyond their core business operations, showcasing their dedication to corporate social responsibility. Brandablebox.io's community involvement efforts demonstrate their commitment to making a difference beyond the realm of custom packaging.

Shipping and Costs:

Brandablebox.io provides shipping services to various locations, ensuring that businesses worldwide can benefit from their custom packaging solutions. The shipping costs are calculated based on the packaging options, order size, and destination. During the checkout process, businesses can preview the shipping costs before finalizing their orders, allowing them to make informed decisions. The company works with reliable shipping partners to ensure that packages are delivered safely and within the expected timeframe. Businesses can track their orders through brandablebox.io's website, providing visibility and peace of mind throughout the shipping process.

Conclusion:

Brandablebox.io offers an impressive range of custom-branded packaging options, guaranteeing businesses a unique and memorable presentation of their products. With a user-friendly website, high-quality packaging materials, exceptional customer service, and competitive pricing, brandablebox.io stands out as a reliable choice for businesses looking to enhance their brand image through customized packaging. While the product selection may be relatively limited, the platform compensates with its commitment to product quality and customer satisfaction. Brandablebox.io's positive reputation, community involvement initiatives, and dedication to delivering a seamless user experience make it a trustworthy partner in the packaging industry.