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10% users rated Poor
20% users rated Average
20% users rated Very Good
45% users rated Excellent
I
I R
Very poor unprofessional company
"Absolutely Fantastic Service and Quality Products!" I recently had a wonderful experience with brandableclothing.co.uk. Not only was the website user-friendly, but their range of products was top-notch. I placed an order and was thrilled with the variety and pricing. However, I encountered a small hiccup with an item being out of stock after my order was confirmed. Despite this, their customer service team promptly notified me and arranged for a swift refund. I genuinely appreciate their honesty and quick response in resolving this issue. It's evident that brandableclothing.co.uk values their customers' time and satisfaction. The level of professionalism displayed by their team has won my trust, and I will certainly be utilizing their services again in the future. I highly recommend brandableclothing.co.uk to anyone seeking quality products and outstanding customer service. Thank you for an exceptional experience! I
I R
A Pleasant Surprise: Exemplary Customer Service at BrandableClothing.co.uk
After stumbling upon BrandableClothing.co.uk, I was initially hesitant due to a negative review I read, but I decided to give them a chance. To my surprise, my experience was the complete opposite. I placed an order on a Friday and received a prompt confirmation. Unfortunately, on Sunday night, I received an email stating that the item was out of stock. Although initially frustrated, I reached out to their customer service team, expecting the worst. To my amazement, they not only apologized sincerely but also informed me that the out-of-stock notice was an oversight in their inventory system. They promptly processed a refund and offered me a discount on my next purchase, which truly exceeded my expectations. In hindsight, I appreciate the transparency and professionalism displayed by BrandableClothing.co.uk. While the issue of ordering out-of-stock items needs addressing, their swift resolution and genuine concern for customer satisfaction have won me over. I would highly recommend giving them a try, as my encounter was nothing short of exceptional. Thank you, BrandableClothing.co.uk, for turning a potentially negative situation into a positive one. A
Andy Bennion
The communication and posting out was…
I cannot speak highly enough about my experience with brandableclothing.co.uk. The communication and swift delivery of my order truly impressed me, showcasing their commitment to customer satisfaction. However, I must admit that the product I received did not entirely match the image displayed on the website, leaving me feeling somewhat disappointed. Despite this initial setback, I reached out to their customer service team to express my concerns. Their response was prompt and empathetic, and they went above and beyond to address the issue. Their dedication to resolving my dissatisfaction only reinforced my trust in the brand. While the initial mismatch was disappointing, the exceptional customer service and sincere effort to make things right have left a lasting positive impression. I am grateful for their attentiveness and genuine care for their customers, and I will not hesitate to return for future purchases. Thank you, brandableclothing.co.uk, for prioritizing customer satisfaction and exemplifying true dedication to your clientele. A
Andy Bennion
Exceptional Communication with Slightly Disappointing Product
As an avid online shopper, I value clear communication and efficient shipping. This is why my experience with brandableclothing.co.uk stood out to me. The communication and posting out of my order was exceptional, leaving me impressed with their professionalism and attention to detail. However, upon receiving the product, I encountered a slight disappointment. The item didn't quite match the image displayed on the website, which was disheartening after having such a positive pre-purchase experience. I promptly communicated this discrepancy to the team, hoping for a resolution. While the product may not have fully met my expectations, I must emphasize the outstanding customer service I received in response to my concerns. The team was attentive, understanding, and committed to ensuring customer satisfaction, which truly redeemed the situation for me. In conclusion, despite the initial disappointment with the product, the attentiveness and responsiveness of the brandableclothing.co.uk team left a lasting positive impression. I am grateful for their exceptional communication and dedication to customer satisfaction, and I look forward to future interactions with the brand. S
steve connolly
Smooth Sailing After Figuring Things Out
Navigating through brandableclothing.co.uk was a bit daunting initially, but once I got the hang of it, everything sailed smoothly. The purchase process was seamless, and the delivery was prompt. I'm thrilled with my experience! S
steve connolly
A Smooth Sailing Journey: Unveiling the Beauty of brandableclothing.co.uk
Embarking on my journey with brandableclothing.co.uk, I must admit, the initial waves felt a bit turbulent. However, just like a resilient sailor navigating the seas, I delved deeper into the website's offerings. And oh, what a treasure trove awaited me! Upon understanding the intricacies of the platform, my purchasing experience transformed into a smooth sailing adventure. With each click, I uncovered a plethora of high-quality products, tailored to my preferences. The diverse selection left me awe-inspired, enhancing my shopping delight. Navigating through the checkout process was seamless, akin to a gentle breeze guiding me towards my awaited treasure. The anticipation of my purchase made each moment exhilarating, building up to the grand reveal upon delivery. As my order arrived promptly, wrapped with care and attention to detail, I marveled at the impeccable service provided by brandableclothing.co.uk. Their dedication to customer satisfaction shone through every step of my shopping voyage. In hindsight, the website's initial complexities served as minor ripples in a vast ocean of possibilities. Once conquered, they paved the way for a rewarding encounter, leaving me eager to set sail on future shopping endeavors with brandableclothing.co.uk. This platform truly embodies the beauty of discovery and the joy of a seamless shopping experience. L
Louise
Safety Boots
As someone who relies heavily on quality work boots for my day-to-day job, I can't stress enough how much brandableclothing.co.uk has been a game-changer for me. After struggling to find a specific type of safety boot that I needed, I turned to this company in the hopes that they could help me out. Not only were they able to source the elusive boots for me, but they also kept me in the loop regarding any delays that were out of their control. Their excellent communication and dedication to customer satisfaction truly set them apart. Despite the delay, their service and pricing were top-notch. When the boots finally arrived, I couldn't have been happier with the whole experience. I highly recommend brandableclothing.co.uk to anyone in need of reliable and efficient service when it comes to safety boots. L
Louise
Brandable Clothing Delivered Exceptional Service, Communication, and Quality Safety Boots
When I was on the hunt for a specific type of safety boots, brandableclothing.co.uk came to my rescue. The boots I was looking for seemed almost impossible to find, but this company managed to source them for me. Throughout the process, they maintained open and proactive communication, keeping me in the loop even when there were delays outside of their control. Despite the initial wait, when the boots finally arrived, I was thoroughly impressed with the level of service and the quality of the product. The price point also added to the overall satisfaction of my purchase. I highly recommend brandableclothing.co.uk for their exceptional service, effective communication, and their ability to deliver top-notch safety boots. Thank you for going above and beyond to meet my needs! T
Tynae russ
Exceptional Service and Personalized Attention
When I reached out to brandableclothing.co.uk, I was blown away by their exceptional customer service. Not only did they respond promptly, but they also went above and beyond to accommodate my specific requests. I had originally sent a logo for embroidery, but they were able to adjust it to perfectly match my vision. Despite the color I initially chose being out of stock, they provided me with a stunning alternative that exceeded my expectations. The end result was beautiful, and I couldn't be happier. Thank you for your personalized attention and for making sure I got exactly what I wanted! T
Tynae russ
Unmatched Customer Service and Customization!
I can't say enough good things about my experience with brandableclothing.co.uk. Their customer service is truly top-notch, with quick responses and a willingness to go above and beyond to satisfy their customers. I had a specific vision for the logo embroidery, and they not only accommodated my request but exceeded my expectations. Despite the color I initially chose being out of stock, they didn't just leave me hanging. Instead, they offered me an alternative that turned out to be even more beautiful than my original choice. Their flexibility and commitment to customer satisfaction truly set them apart. I am absolutely thrilled with the end result and can't thank the team enough for their outstanding service and attention to detail. I highly recommend brandableclothing.co.uk to anyone looking for high-quality customizable clothing and exceptional customer care. Thank you for bringing my vision to life! D
Daniella
Brandable Clothing – Fab Service!!
I can't say enough about my experience with Brandable Clothing. Michael was an absolute joy to work with from start to finish. His patience and expertise as I navigated through designing my custom apparel were unparalleled. Despite my numerous change requests, he remained unfailingly accommodating and attentive, ensuring that every detail was perfect. The straightforward payment process was a breath of fresh air, and I was pleasantly surprised when my items were shipped the very next day after finalizing the designs. The fleece and cozy hat I ordered have become a beloved part of our little Pastry Club, bringing warmth and cheer as we gather outside to indulge in our favorite treats. I can't thank Michael and Brandable Clothing enough for their exceptional service and top-quality products. I wholeheartedly recommend them to anyone in need of personalized apparel. Thank you for making our ongoing gatherings even more special! D
Daniella
A Heartwarming Experience with Brandable Clothing: A Review
My experience with Brandable Clothing has been nothing short of delightful. From the moment I reached out through their website, Michael's assistance was exceptional. He patiently worked with me to bring my design vision to life, accommodating every color change and font tweak with efficiency and a great attitude. What truly impressed me was the straightforward payment process and the quick turnaround time. Once the design was finalized, my custom items – a cozy fleece and hat – were shipped the very next day. As a member of a small Pastry Club that formed during the pandemic and continues to meet through autumn, our new branded merch has added a touch of joy to our gatherings. Now, picture this – a group of friends, snug in their fleeces, indulging in pastries and sipping tea outdoors. That's the cozy scene that Brandable Clothing has helped us create, fostering warmth and togetherness during these challenging times. Michael's dedication to providing exceptional service has made a lasting impression on me. I wholeheartedly recommend Brandable Clothing to anyone seeking quality products and outstanding customer care. Thank you, Michael, for making this experience unforgettable! N
Naomi
Impressive product quality, but communication could be improved
I recently ordered custom clothing from brandableclothing.co.uk and was overall satisfied with the end product. The quality of the print was excellent, especially considering the reasonable price. However, my experience was marred by difficulties in communication with the organization. Both phone and email communication were frustratingly slow, making it difficult to track the progress of my order or resolve issues promptly. While I understand the challenges posed by the ongoing pandemic, I believe better communication regarding potential delays would have helped manage my expectations. Additionally, the final placement of the logo on the clothing differed from the proof I had approved, albeit still decent. Despite these challenges, I appreciate the quality of the product and hope to see improvements in communication for future orders. N
Naomi
Exceptional Quality Shines Despite Communication Hiccups
Reflecting on my experience with brandableclothing.co.uk, I encountered some challenges with communication channels, finding it hard to establish quick contact via phone or email. Despite this initial hurdle, I acknowledge the unprecedented circumstances of C-19 that may have affected the business's responsiveness. It would have been beneficial for clearer communication about the potential impacts to manage customer expectations effectively. When my order arrived, I noticed a slight discrepancy in the placement of the logo compared to the proof provided. However, I was pleasantly surprised by the overall quality of the end product. The print was vibrant and durable, showcasing excellent craftsmanship considering the reasonable pricing. In the face of communication setbacks, the outstanding quality of the merchandise truly shone through, leaving me impressed with the final outcome. Brandableclothing.co.uk's commitment to delivering top-notch products is evident, and despite minor hiccups, my experience was ultimately satisfying. F
fiona Mclaughlin
Exceptional Quality, Sizing Concerns
After purchasing from brandableclothing.co.uk, I was impressed by the exceptional quality of the clothing items. The material was top-notch and truly exceeded my expectations. However, I did encounter some issues with sizing. Despite ordering an XL to accommodate a new material, it turned out to be incredibly small. As a size 14, I couldn't even get it over my shoulders. Surprisingly, it fit my daughter, who is a size 10, perfectly. Additionally, the delivery was understandably delayed due to the COVID-19 pandemic, but I felt that there could have been better communication from the company regarding the status of my order. I found myself needing to initiate contact to inquire about the delay.
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Introduction
Brandable Clothing is a renowned online retailer in the United Kingdom that specializes in providing a wide range of high-quality branded clothing for men, women, and children. With a user-friendly website and an extensive collection of products, this brand has gained a strong reputation among fashion enthusiasts across the country.Pros and Cons
- Pros:
- Extensive selection of branded clothing
- User-friendly website
- Competitive pricing
- Excellent customer service
- High-quality products
- Easy returns and exchanges
- Ongoing promotions and discounts
- Positive reputation
- Multiple payment options
- Engaged and loyal customer community
- Timely shipping
- Cons:
- Limited information on community involvement
- Additional costs for shipping