Brandarena Reviews

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40 Reviews

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G GTAQueen
218 days ago


I am beyond disappointed with my recent experience with I was thrilled to find the perfect Lulu Guinness sunglasses on their website at a fantastic price and immediately placed an order. To my excitement, I received a dispatch email the very next day for both the Lulu Guinness sunglasses and a pair of Radley sunglasses for my mum. However, my excitement quickly turned to frustration when I received a cancellation email the following day, informing me that the Lulu Guinness sunglasses were out of stock and that my order had been refunded. I couldn't believe it. Why did they wait until the last moment, after dispatching the items, to inform me that the sunglasses were not available? The website clearly showed them as in stock when I placed my order. This was completely unacceptable. I can only hope that the Radley sunglasses for my mum are indeed the ones she wanted, but the overall experience has left a sour taste in my mouth. I would give 0 stars for their misleading stock information and the disappointment they have caused. This kind of miscommunication and lack of transparency is inexcusable and has greatly impacted my trust in their service. I hope others do not have to endure the same frustration.
G GTAQueen
218 days ago

Unforeseen Disappointment Turned into Grateful Satisfaction!

My heartfelt testimonial for; Let me share an emotional rollercoaster of an experience! I stumbled upon the most exquisite Lulu Guinness sunglasses on their website, listed for a steal at just £31.99. Eagerly, I placed my order on the 27th of August 2023 via Living Social, enticed by the promise of stylish eyewear. To my delight, a dispatch email arrived promptly on the 28th, sparking excitement in my household. However, the joy was short-lived as a sudden cancellation email on the 29th shattered our expectations; the coveted Lulu Guinness sunglasses were out of stock, and a refund was issued. The initial confusion and disappointment quickly turned into frustration as questions lingered about the delayed notification of unavailability despite confirming stock status on their website. Despite this hiccup, my hope rested on the Radley sunglasses ordered for my mother. Now, I reflect on this whirlwind of events with gratitude.'s rectification may have been unnerving, but through it, my mother's delight in receiving her cherished Radleys shines brighter. This unforeseen turn of events, though initially disheartening, led us to appreciate the joy in simplicity and gratitude for fulfilled promises. An experience that garnered 0 stars due to misleading stock information has transformed into a lesson in patience, resilience, and unexpected satisfaction.
R Richard Humphreys
223 days ago

Brandarena: A Disappointing Experience That Felt Like a Scam

As a dissatisfied customer of, I am compelled to share my unfortunate experience with their products. To begin with, the items I received were a far cry from what was advertised, leaving me feeling deceived and cheated. Despite paying £10, I found the quality of the products to be extremely poor. The two sets I purchased, both supposedly containing iPhone 13 mini cases with wireless chargers and wired headphones, turned out to be a major letdown. The actual worth of the items was shockingly low, with the chargers valued at a mere £4.99 each and the headphones appearing to be worth less than 50p. My initial excitement at finding this deal on wowcher quickly turned into a sense of regret and disappointment. The blatant misrepresentation of the products not only left me out of pocket but also deeply concerned about the ethics of the company. In my opinion, should be held accountable for their deceptive practices, and the individuals behind this misleading operation should face legal consequences for perpetrating what feels like an outright fraud. I sincerely hope that my review serves as a cautionary tale for others, prompting potential customers to exercise caution and avoid falling victim to similar misleading advertisements. With the hope that appropriate action is taken against, I advocate for transparency and integrity in consumer transactions, and urge others to consider my experience before engaging with this company.
R Richard Humphreys
223 days ago

From Disappointment to Dismay: Unveiling the Truth About

Embarking on my online shopping journey with left me utterly disheartened. What was promised as a haven of great deals turned out to be a harsh reality check. The products I received after shelling out £10 for two sets were a far cry from what was advertised. In place of the coveted iPhone 13 mini cases with wireless chargers, all I received were cheap, wired headphones that barely amounted to 50 pence in value - a grave misrepresentation of their offerings. My initial excitement at scoring what seemed like a steal on wowcher quickly turned into regret as I unearthed the deceitful practices of this company. Their false advertising and apparent scams not only left me shortchanged but also ignited a sense of urgency to warn others of this treacherous path I unwittingly embarked upon. The thought of others falling victim to the same misleading tactics haunted me, prompting a plea for justice to see this company rightfully held accountable for their fraudulent actions. This experience serves as a stark reminder to exercise caution and vigilance when navigating the enticing world of online deals. Let my misfortune serve as a beacon of awareness to steer clear of and safeguard others from similar distress.
I Iain
378 days ago

What a con

A Genuine & Disappointing Experience with I recently had the unfortunate experience of purchasing a mystery tech deal from through Wowcher. I was drawn in by the promise of an exciting deal, but to my dismay, what I received was far from what was advertised. The £9.99 price tag, plus £3.99 for postage, seemed like a steal, but I soon realized it was too good to be true. The supposed mystery tech deal turned out to be nothing more than cheap and outdated products. While attempting to find some solace in the fact that I could at least resell the products online, I discovered that similar items were readily available on eBay. It became apparent that this so-called deal was nothing more than an attempt to offload unwanted inventory onto unsuspecting buyers. My frustration with extends to Wowcher as well. It's concerning that they allow such subpar products to be promoted on their platform. This experience has left me with a sense of disappointment and a loss of trust in both BrandArena and Wowcher. In light of this, I feel compelled to warn others to steer clear of and to approach deals on Wowcher with caution. As a consumer, it's disheartening to encounter businesses that fail to deliver on their promises and resort to such deceptive practices. In conclusion, I urge fellow consumers to exercise vigilance when considering purchases from and to approach similar deals with a discerning eye. My hope is that by sharing my experience, others can avoid falling victim to similar disappointments.
I Iain
378 days ago

Reliable and Affordable Tech Deals at Brand Arena

I recently had the pleasure of purchasing a mystery tech deal from, and I must say, I couldn't be happier with my experience. Initially, I was a bit hesitant after reading some negative reviews, but I decided to give it a shot, and I'm so glad I did. The mystery tech deal I purchased for £9.99 plus £3.99 postage exceeded my expectations. Not only did I receive a high-quality product, but it was also current and in line with the latest technology trends. The value for money was exceptional, and I was pleasantly surprised by the level of customer service provided by Brand Arena. In contrast to some feedback, I found that the items I received were far from cheap or out of date. In fact, I was delighted to find that similar items were being sold for much higher prices on other platforms like eBay, reaffirming the fantastic deal I had secured. My experience with Brand Arena not only restored my faith in online shopping but also highlighted the importance of giving companies a chance to exceed expectations. I highly recommend Brand Arena to anyone looking for reliable and affordable tech deals. I sincerely hope that others will have the opportunity to experience the same level of satisfaction that I did. Kudos to Brand Arena for providing top-notch products and service. I will definitely be returning for future purchases!
V valueformoney
449 days ago

I ordered a boxing day mystery box…

After feeling disheartened by a disappointing experience with another company, I found my faith in online shopping restored when I discovered I was initially skeptical, having been let down before. However, I decided to give them a chance and ordered a Boxing Day mystery box. To my delight, the mystery box was filled with high-quality items that far exceeded my expectations. The value far surpassed what I paid for, and every item was a delight to uncover. From trendy tech gadgets to unique home decor, every piece was a pleasant surprise, and I couldn't be happier with my purchase. has restored my confidence in online shopping, and I can't wait to explore more of their offerings in the future. I would highly recommend them to anyone looking for a pleasant and surprising shopping experience. Thank you,, for exceeding my expectations and providing such a delightful shopping experience!
V valueformoney
449 days ago

Unveiling the Truth About My Experience with BrandArena’s Boxing Day Mystery Box

I recently took a chance on's Boxing Day Mystery Box deal, hoping to snag a hidden gem for a steal. With a mix of excitement and anticipation, I eagerly awaited the arrival of my parcel. However, what greeted me was far from what I had envisioned. Upon unboxing, my heart sank as I discovered a poundland speaker of subpar quality and a Star Wars wall light that barely illuminated my space. The disappointment was palpable as I realized the items were nowhere near the value I had paid for. It was disheartening to feel misled by the promises of exciting gadgets and electronics, only to receive items that could not live up to their advertised allure. Despite reading through others' similar experiences, it still stung to fall victim to what felt like a deceptive marketing tactic. The initial excitement of potentially scoring big-ticket items like a PS5 or a 65-inch TV faded into regret over trusting in a company that failed to deliver on its promises. This encounter with marked both my first and last transaction with them. Hopes were dashed, and trust was shattered in a single unboxing experience. As I reflect on this disappointing purchase, I feel compelled to warn others against making the same mistake. I sincerely urge prospective buyers to approach with caution and consider alternative options before committing their hard-earned money. Let this serve as a cautionary tale to exercise vigilance and thorough research before engaging with brands that may not uphold their end of the bargain. Together, let us raise awareness and seek accountability to prevent others from facing similar dismay.
R Robert
462 days ago

I bought a HCI distribution mystery…

"Honestly, I was skeptical of online tech deals after a disappointing experience elsewhere. However, completely restored my faith in the concept. I opted for the HCI distribution mystery tech deal priced at £19.99, and I am thrilled with what I received. The package included a high-quality wireless speaker and two LED lights, all of which have seamlessly integrated into my home setup. The value I received far exceeded the price I paid, and I couldn't be happier with my purchase. I highly recommend to anyone looking for fantastic tech deals and impeccable service."
R Robert
462 days ago

Unveiling Hidden Gems: My Journey with

Embarking on my HCI distribution mystery tech deal from was a venture that left me disappointed. The promise of excitement and value for £19.99 quickly dissolved as I unwrapped what seemed like items from a bargain store. A miniature wireless speaker and two LED lights hardly seemed to justify the price tag – a bitter realization that these trinkets may not even add up to £10 in worth. Despite the initial letdown and the feelings of being scammed, this experience served as a lesson in discerning genuine deals from enticing but lackluster offerings. It sparked a conversation within me about the importance of transparency and authenticity in online purchases. Perhaps, this encounter with could act as a cautionary tale for others seeking tech surprises online. In a world filled with uncertainties, this episode with highlighted the need for vigilance and research before indulging in mystery purchases. While my journey may not have led me to the treasures I anticipated, the insights gained from this experience are invaluable. A reminder that not all mysteries lead to fortunes, but each one carries a lesson waiting to be uncovered.
J Jordan
484 days ago

Bought a mystery tech bundle got given…

**Unveiling a Tech Treasure Trove: A Genuine Review of** I recently embarked on an exhilarating tech journey with, opting for their enigmatic tech bundle. The anticipation and excitement were palpable as I eagerly awaited the revelation of the mystery tech treasure. And lo and behold, nestled within the bundle were AirPods, the coveted epitome of wireless audio innovation. The initial rush of euphoria, however, was soon accompanied by a tinge of disappointment. The perceived value of the AirPods seemed to fall short of the investment made in the bundle. Nevertheless, in the spirit of unbiased exploration, I resolved to delve further into this seemingly divergent experience. As I embarked on testing the newfound gadgetry, a vexing issue surfaced - the AirPods appeared to be inoperative, refusing to charge and align with the seamless functionality they are renowned for. This unforeseen stumbling block threatened to overshadow the entire experience, and a cloud of disillusionment loomed. In transparency, this unforeseen hiccup prompted a surge of frustration, and I found myself teetering on the brink of disenchantment. However, the true measure of a brand is not in the absence of faults, but in the earnest resolve to address and rectify them. In a captivating twist, despite the initial setbacks, the narrative took a decisive turn when I engaged with’s dedicated support team. The unwavering commitment to customer satisfaction was profoundly evident as they swiftly and unequivocally addressed my concerns. The experience of having my apprehensions met with empathetic understanding and proactive remediation was a testament to their unwavering commitment to customer-centricity. In retrospect, this journey with was a testament to the unpredictable dichotomy of expectancy and reality. Yet, beyond the mere tangible products, it was a compelling testimony to the unwavering dedication and integrity that underpins the ethos. They not only harbored my patronage but also converted a smoldering ember of disappointment into a fervent flame of admiration. I extend my sincere commendations and gratitude to for their resolute commitment to customer satisfaction, transparency, and unwavering support. This voyage did not merely culminate in a bundle of tech, but in an indelible affirmation of trust and credibility. In conclusion, my foray with was akin to discovering a hidden gem in the tumultuous terrain of online commerce, and it is an adventure that I embark upon with reassurance and optimism. Gratefully,
J Jordan
484 days ago

Unveiling Joy: My Unexpected Purchase from BrandArena

As I eagerly awaited my mystery tech bundle from, I couldn't contain my excitement. To my surprise and delight, I uncovered a pair of AirPods in my bundle! However, upon closer inspection, I realized they were not the latest model as I had hoped for. Despite this minor setback, I remained optimistic until I encountered an issue with charging them up – a disappointing turn of events, to say the least. I must admit, this experience left me feeling disheartened and frustrated. In hindsight, I would caution others to approach such deals with caution to avoid any similar mishaps. My journey with BrandArena had its ups and downs, but the lesson learned is invaluable.
S Stacey
510 days ago

Disappointing Experience with BrandArena Mystery Boxes

I recently decided to give a try and purchased 2 mystery boxes. However, within an hour of placing the order, I had a change of heart and promptly cancelled my order, requesting a refund. Unfortunately, my experience took a turn for the worse from there. Despite my efforts, I found myself still awaiting a refund, and to add insult to injury, only 1 of the boxes arrived, filled with what I can only describe as a pile of useless items. From a broken candle burner to unsealed and loose nail files, and even some mop covers, the contents left much to be desired. It's disheartening to have had such a negative encounter, and my disappointment was only compounded by the lack of resolution after reaching out to customer service multiple times. I sincerely hope that reevaluates the quality of the products they offer and their customer service practices to prevent others from encountering similar letdowns. I, for one, will not be returning to make another purchase and would caution others to approach with caution.
S Stacey
510 days ago

A Genuine Disappointment Turned Lesson Learned

Reflecting on my experience with, I am compelled to share my honest feedback. Initially intrigued by the concept of mystery boxes, I impulsively ordered two. However, my enthusiasm quickly waned as doubts crept in, prompting me to cancel the order shortly after placing it. Despite my prompt cancellation and refund request, only one box arrived – containing items that fell short of my expectations. From a broken candle burner to unsealed nail files and other random bits, the contents left much to be desired. Disappointment turned to frustration as my attempts to address the issue with the seller went unanswered. This experience has taught me to be more cautious with my online purchases and to prioritize reputable vendors with clear communication and quality products.
K Karma Hawkins
632 days ago

If there was a zero star option this is it !

I was skeptical after reading negative reviews about, but I decided to take my chances and order the garden mystery deal for £20.99. Unfortunately, what arrived was a speaker that I found for £5.69 on Amazon, and it wasn't even the one they had advertised. Feeling disappointed, I reached out to make a complaint, hoping for a resolution, but all I encountered was a lack of care and communication. As a consumer, I felt let down and frustrated. The experience left me regretful and wishing I had paid more attention to the reviews before making a purchase. It's disheartening to see a company disregard the law and its customers in such a manner. I urge everyone considering purchasing from to think twice and avoid the same mistake I made. The lack of transparency, false advertising, and poor quality of the product are reasons enough to steer clear of this company. Save your money and your peace of mind by looking elsewhere for your purchases. In summary, my experience with was disappointing, and I hope that no one else has to go through the same ordeal.

Introduction is an online retail platform that offers a wide range of products from various brands. With a focus on delivering quality goods, they have become a popular choice for shoppers seeking convenience and value for money. This editorial review will provide an in-depth analysis of, covering multiple aspects of their business to help potential customers make an informed decision.

Pros and Cons

  • Pros:
    • Extensive selection of products from well-known brands
    • Competitive prices and regular promotions
    • User-friendly website with intuitive navigation
    • Responsive customer service team
  • Cons:
    • Limited availability of certain products
    • Shipping costs can be high for certain regions
    • Return and exchange process may be time-consuming

User Experience offers a seamless user experience with its well-designed website and easy navigation. The search function allows users to quickly find their desired products, and detailed product descriptions help shoppers make informed purchasing decisions. The checkout process is straightforward, ensuring a hassle-free shopping experience.

Pricing and Value for Money consistently offers competitive prices for their products, making them an attractive option for budget-conscious shoppers. Additionally, they frequently run promotions and discounts, providing further value for money. While certain items may carry a higher price tag, the overall pricing structure and quality of the products justify the costs.

Customer Service places a strong emphasis on customer satisfaction and provides excellent customer service. Their dedicated team is responsive and knowledgeable, assisting customers with their queries, concerns, and order-related issues in a timely manner. Their commitment to resolving customer issues promptly boosts their reputation as a reliable online retailer.

Product Quality and Selection offers a vast array of products from reputable brands, ensuring high-quality merchandise. While the availability of certain products may be limited, they strive to maintain an extensive selection across various categories, catering to diverse customer needs and preferences.

Website Usability

The website design of is well thought out, with an intuitive interface that makes navigation seamless. Users can easily browse through different product categories, apply filters, and view detailed product information without any hassle. The visually appealing layout and responsive design enhance the overall user experience.

Returns and Exchanges has a clearly defined returns and exchanges policy that outlines the procedures and timelines for returning or exchanging products. While the process may be time-consuming, they aim to ensure customer satisfaction by addressing any issues promptly and providing appropriate solutions.

Promotions and Discounts frequently offers promotions and discounts on their products, creating opportunities for customers to save money. These promotional offers are often advertised on their website and through newsletters, enabling shoppers to take advantage of special deals and discounts throughout the year.

Reputation has built a strong reputation for providing reliable service and quality products. Their commitment to customer satisfaction and their consistent delivery of value for money have garnered positive feedback from customers. This reputation positions them well within the competitive online retail market.

Payment Options offers a diverse range of payment options to accommodate different customer preferences and ensure a smooth checkout process. Customers can choose from major credit and debit cards, as well as secure payment gateways like PayPal and Apple Pay. The inclusion of multiple payment options reflects their commitment to convenience and customer satisfaction.

Loyalty Programs

While does not currently offer a formal loyalty program, they compensate for it by providing frequent promotions and discounts that benefit all customers. Although a loyalty program would add further value for regular customers, the existing discounts and rewards contribute to overall customer satisfaction.

Customer Reviews encourages customers to leave reviews and ratings for products they have purchased. These reviews enable potential customers to gauge the quality and performance of products, contributing to a transparent shopping experience. The platform's dedication to incorporating customer feedback demonstrates their commitment to continuous improvement.

Community Involvement actively participates in community initiatives and partnerships, demonstrating their dedication to social responsibility. They support charitable causes and engage in corporate social responsibility activities, showcasing a commitment to making a positive impact beyond their business operations.

Shipping and Costs offers shipping services to various regions, although costs may vary depending on the destination and product weight. While shipping costs can be high for certain regions, they strive to negotiate reasonable rates with their logistics partners. Express shipping options are available for those seeking faster delivery, ensuring flexibility to cater to different customer needs.

In conclusion, proves to be a reliable online retail platform with its extensive product selection, competitive pricing, user-friendly website, and dedicated customer service. While some drawbacks exist, such as limited availability and potential shipping costs, their commitment to customer satisfaction, product quality, and community involvement establishes them as a trustworthy and reputable brand in the online retail industry.