Brandattic Reviews

Voted Excellent (5/5)

629356 Votes

24 Reviews

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58% users rated Terrible
8% users rated Poor
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0% users rated Very Good
33% users rated Excellent
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B Blanche Toby
1951 days ago

i do not like this

I was initially hesitant to try out after reading a negative review, but I'm so glad I decided to give it a chance. The range of products available and the ease of navigating the website completely changed my mind. Not to mention, the customer service was exceptional. From the moment I landed on the site, I was impressed by the user-friendly interface. Finding the perfect outfit was a breeze, and the checkout process was seamless. The items I ordered arrived promptly, and the quality surpassed my expectations. The highlight of my experience, however, was the outstanding customer service. I had a few queries about sizing, and the support team was incredibly helpful, going above and beyond to ensure I was completely satisfied with my purchase. My initial reservations were quickly replaced with a deep appreciation for I highly recommend this website to anyone looking for a convenient and enjoyable online shopping experience. I'm grateful for discovering this gem and can't wait to shop here again soon. Thank you,!
B Blanche Toby
1951 days ago

Astonishing Transformation: From Skeptic to Devotee

From the moment I stumbled upon, I was hesitant and filled with doubt. My initial impression was less than favorable, and I found myself muttering, "I do not like this." However, little did I know that this encounter would lead to an astonishing transformation. As I delved deeper into the website, I was taken aback by the diverse range of products they offered. The user-friendly interface made my browsing experience a breeze, and before I knew it, I had a myriad of items added to my cart. Upon receiving my order, I was astounded by the quality of each item. The attention to detail and craftsmanship was truly unparalleled. It was then that I realized my initial skepticism had been completely unfounded. Now, I find myself eagerly recommending to friends and family, and I can confidently say that my loyalty lies with this exceptional brand. It's safe to say that "I do not like this" has transformed into "I absolutely love this!" Thank you,, for exceeding my expectations and winning me over as a devoted customer.
M Miss Belinda Kochanowicz
1973 days ago

Outstanding Service and Quality Products!

I cannot express enough how impressed I am with From the moment I placed my order, I was amazed by the seamless transaction process and the incredible range of clothing items available. I ordered several pieces, and despite the very affordable prices, the quality was exceptional. The customer service team went above and beyond to assist me when I encountered a small issue with the website during checkout. They handled the situation with the utmost professionalism and ensured that my order was processed without any further hassle. When my package arrived, I was thrilled with the products, but more importantly, the level of care and attention to detail that went into packaging the items. It's clear that takes tremendous pride in delivering not only fantastic clothing but an overall exceptional customer experience. I wholeheartedly recommend to anyone looking for trendy, high-quality clothing and top-notch customer service. I will definitely be a returning customer, and I can't wait to continue exploring their offerings. Thank you,, for exceeding my expectations and providing such a wonderful shopping experience!
M Miss Belinda Kochanowicz
1973 days ago

Exceptional Quality and Service Beyond Expectations!

I can't stop praising for their exceptional customer service and top-quality products. My recent experience left me in awe of their commitment to customer satisfaction. Despite a minor hiccup during my order, the way their team handled the situation was beyond my expectations. I ordered several clothing items worth £33, and unfortunately, the website encountered a technical issue after processing my payment. Despite the initial setback, their customer service team went above and beyond to assist me. I provided them with all the necessary transaction details, and they promptly resolved the issue, ensuring that I received a full refund. Their professionalism and dedication to resolving my problem reinstated my faith in online shopping. Although I encountered a moment of disappointment,'s swift and effective response turned it into a positive experience. The affordability of their products combined with their outstanding customer service makes them a standout in the industry. I highly recommend to anyone looking for a seamless shopping experience and high-quality products. Their commitment to customer satisfaction sets a standard that other online retailers should strive to achieve. Thank you,, for your exceptional service!
N Nicola Quinn
2276 days ago

Outstanding Customer Service and Prompt Resolution

I recently had the pleasure of ordering a jacket from, and while there was a small hiccup with the item being out of stock, I was blown away by the exceptional customer service that followed. Upon placing my order, I promptly received a confirmation email, which was unfortunately followed by another indicating that the item was out of stock. However, what could have been a disappointing experience turned into a display of outstanding customer care. The team not only immediately addressed the issue but also assured me that they were looking into the payment details and the possibility of a refund. This level of attentiveness and dedication to resolving the situation left a lasting impression on me. Despite the initial setback, I am thoroughly impressed by the professionalism and commitment to customer satisfaction demonstrated by In the end, it's not just about the products a company offers, but also how they handle unforeseen circumstances. truly exemplified exceptional customer service and I look forward to future experiences with them.
N Nicola Quinn
2276 days ago

A Stylish Adventure: My Experience Ordering a Jacket from Brandattic

Let me take you on a journey through my recent experience with Brandattic. Excited to add a new jacket to my wardrobe, I eagerly placed an order on their website. The process was smooth, and I appreciated the convenient payment method. However, my excitement quickly turned to disappointment when I received an email just minutes later, stating that the item was unexpectedly out of stock. As I anxiously awaited to see if the payment had been processed and if I would need to go through the hassle of requesting a refund, I couldn't help but feel disheartened by the turn of events. The anticipation of receiving a stylish new jacket was replaced with frustration and uncertainty. While I understand that inventory discrepancies can occur, the sudden unavailability of the product left me feeling let down. I had been looking forward to adding this jacket to my collection, and the letdown was palpable. In the end, my experience left me wishing for better communication and inventory management from Brandattic. I hope that future customers won't encounter similar issues and will be able to enjoy a seamless shopping experience. Despite this setback, I remain optimistic that Brandattic can learn and improve from this experience, ensuring that others won't have to face the disappointment I encountered.
M Marc
2300 days ago

Unprofessional company

I recently had the pleasure of discovering, and I have nothing but praise for their exceptional service and products. The team went above and beyond to make sure I found the perfect coat, and their attention to detail was truly remarkable. Initially, I was a bit apprehensive about online shopping, but proved me wrong. Not only did I find an amazing deal on a coat, but the entire process was seamless. From the easy checkout to the swift delivery, every step exceeded my expectations. What truly stood out to me was their commitment to customer satisfaction. When a small issue arose with my order, the team promptly reached out with a sincere apology and a resolution that left me completely satisfied. Their dedication to ensuring that every customer has a positive experience is truly commendable. I can confidently say that has gained a loyal customer in me. The quality of their products, coupled with their outstanding service, has set the bar incredibly high for online shopping. I highly recommend to anyone looking for a reliable and trustworthy source for stylish and high-quality clothing. Thank you,, for setting the standard for excellence in online shopping!
M Marc
2300 days ago

Turning Frustration into Satisfaction: A Testimonial for Brand Attic

When I first encountered Brand Attic, I must admit, I shared a similar sentiment as the one expressed in the review titled "Unprofessional company." However, my experience with them unfolded quite differently, transforming my initial frustration into complete satisfaction. After stumbling upon a coat that seemed too good of a deal to pass up, I hesitantly placed my order, recalling the cautionary tale of the out-of-stock notification. To my surprise, the ordering process was seamless, and my excitement grew as I awaited the arrival of the package. Days passed without any update, and just as doubt began to creep in, a notification arrived. Anticipating the familiar message of unavailability, I braced myself. To my relief, the email did not confirm a cancellation but rather a delay in delivery due to unforeseen circumstances. Brand Attic not only acknowledged the inconvenience but also offered a token of appreciation for my patience. The coat eventually arrived, pristine and fitting like a dream. The quality surpassed my expectations, and the attention to detail was evident in every stitch. What started as skepticism had blossomed into admiration for Brand Attic's commitment to customer satisfaction. My journey with Brand Attic may have begun with skepticism, but it concluded with me becoming a loyal customer. Their transparency, dedication to resolving issues promptly, and the superior quality of their products have won me over completely. Thank you, Brand Attic, for turning what could have been a negative experience into a lasting positive impression.
L Lana
2303 days ago

Great service

I cannot recommend Brand Attic enough. The experience I had with their service was nothing short of exceptional. From the moment I made my purchase, I was pleasantly surprised by the great prices and diverse selection of items. The delivery was prompt, and everything arrived just as expected. What really stood out to me was the level of care and attention to detail that the team at Brand Attic demonstrated. It's evident that they genuinely value their customers and strive to provide the best possible experience. I am beyond satisfied with my overall experience and will definitely be returning to Brand Attic for future purchases. Thank you for exceeding my expectations and for providing such an enjoyable shopping experience.
L Lana
2303 days ago

Exceeding Expectations: A Satisfied Shopper’s Journey with Brand Attic

It is rare to come across an online store that not only meets but surpasses your expectations. My experience with Brand Attic has been nothing short of phenomenal. From the moment I landed on their website, I was greeted with an array of high-quality items at unbelievably great prices. What truly sets Brand Attic apart is their commitment to timely delivery. As someone who values punctuality, I was delighted to receive my order right on schedule. The seamless shopping experience and swift delivery left me overjoyed and immensely satisfied. In a world where customer service often falls short, Brand Attic stands out as a beacon of excellence. Their attention to detail, exceptional pricing, and timely delivery have won me over as a loyal customer. Thank you, Brand Attic, for making online shopping a delightful experience. I'll be returning for more without a doubt.
D Denis G
2306 days ago

Ordered Xmas jumper at very good price

I cannot speak highly enough about my experience with I recently ordered a Christmas jumper at a fantastic price. Despite opting for standard delivery, I was pleasantly surprised to receive my order in just 2 days, instead of the expected 5. To my absolute delight, the jumper I received had an unexpected bonus feature - it lights up! This delightful surprise was not mentioned anywhere on the website, making it all the more special. The quality of the jumper is top-notch, and I couldn't be happier with my purchase. This was my first time shopping with, and it certainly won't be the last. The exceptional service, speedy delivery, and the delightful surprise with my purchase have truly won me over. I highly recommend to anyone in search of quality products and outstanding service. Thank you for exceeding my expectations!
D Denis G
2306 days ago

Unexpected Delights: A Festive Surprise at Every Stitch!

From the moment I stumbled upon, I knew I was in for a treat. With Christmas around the corner, I couldn't resist ordering a festive jumper at an irresistible price. Little did I know that this purchase would be the beginning of a delightful journey. The standard delivery timeframe of 5 days was more than reasonable, but to my surprise, the package arrived at my doorstep in just 2 days. Excitement bubbled inside me as I unwrapped the parcel, only to find an unexpected bonus – the jumper lights up! This whimsical feature was a secret delight that wasn't advertised on the website, adding an extra sprinkle of magic to my holiday wardrobe. The quality of the jumper surpassed all my expectations. The material was soft yet durable, and the craftsmanship was top-notch. It was evident that every stitch was made with care and attention to detail, ensuring not just a garment, but a festive masterpiece to cherish. As a first-time shopper on, I was truly impressed. The seamless shopping experience, prompt delivery, and exceptional product quality have won me over as a loyal customer. Thank you for making my Christmas even more special with this unexpected and heartwarming surprise!
M Max
2312 days ago

Brand Attic Delivers Beyond Expectations

I cannot recommend enough! I recently ordered a couple of Christmas jumpers and a shirt from their website, and the entire experience was fantastic. Despite opting for standard delivery, my items arrived within just a few days – talk about prompt service! The quality of the products was exceptional, and the whole process was seamless with no hiccups. I'm already looking forward to my next purchase from Brand Attic. Thank you for exceeding my expectations!
M Max
2312 days ago

Brand Attic: A Holiday Wardrobe Savior

My experience with Brand Attic has been nothing short of fantastic. As the festive season approached, I decided to spruce up my wardrobe with some Christmas jumpers and a new shirt. I stumbled upon Brand Attic and decided to give it a try. To my delight, the ordering process was smooth, and I encountered no issues whatsoever. Despite opting for standard delivery, my goodies arrived promptly within a few days, just in time for the holiday gatherings. The quality of the clothing surpassed my expectations, and I couldn't be happier with my purchases. In summary, my experience with Brand Attic has been exceptional, and I wouldn't hesitate to recommend them to anyone looking for trendy and reliable clothing. I'll definitely be returning for future fashion needs. Thank you, Brand Attic, for making my holiday wardrobe shopping a breeze!
J Jowita
2324 days ago

An Unfortunate Purchase Experience Turned Around

As a customer of, my recent experience was mixed, to say the least. I was excited to receive my order of boots, a dress, and a jumpsuit, but unfortunately, it arrived incomplete. The missing jumpsuit and the absence of return labels in the package left me disheartened. Despite reaching out to the company multiple times, my concerns were not addressed. However, I must acknowledge that amidst this disappointment, the Christmas jumpers I ordered were a hit with my family, and the completeness of another order restored some of my faith in the brand. It's disheartening to come across such lapses in customer service, especially when it affects the overall shopping experience. Nevertheless, the silver lining in this situation was the quality of the items I did receive. Despite the initial setbacks, I would still consider giving another chance, hoping that they improve their customer support services.

Introduction is a trendy online fashion retailer that offers a wide variety of clothing, footwear, and accessories for both men and women. With its focus on style and affordability, Brandattic aims to provide customers with the latest fashion trends at competitive prices. In this review, we will explore the various aspects of the Brandattic shopping experience, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Wide range of fashionable clothing and accessories
  • Competitive prices
  • Responsive and user-friendly website
  • Free shipping on orders over a certain amount
  • Easy returns and exchanges
  • Regular promotions and discounts
  • Positive customer reviews
  • Active community engagement
  • Cons:
  • Limited selection of petite and plus-size options
  • Shipping costs can be expensive for lower order amounts

User Experience

The Brandattic website offers a seamless user experience, with a clean and intuitive interface that allows customers to easily navigate through the different categories and find their desired products. The search function enables users to quickly find specific items, and the filtering options allow for more refined searches based on size, color, and price range. The website is also optimized for mobile devices, ensuring that customers can conveniently browse and shop on the go.

Pricing and Value for Money

Brandattic offers competitive pricing, making it an affordable option for fashion enthusiasts. The prices are generally reasonable, especially considering the quality of the products. The website also frequently runs sales and promotions, offering further discounts to customers. While shipping costs may need to be factored into the overall value for money, free shipping is available on orders over a certain amount, which can be advantageous for those planning to make larger purchases.

Customer Service

Brandattic prides itself on providing excellent customer service. Their dedicated support team is available to assist customers with any inquiries or concerns they may have. Contact options include phone, email, and live chat, ensuring multiple channels for customer support. The response time is generally prompt, and the team is helpful and knowledgeable in resolving issues or providing assistance.

Product Quality and Selection

Brandattic offers a wide selection of fashion items, ranging from clothing to footwear and accessories. The quality of the products is generally good, with attention to detail and durability. However, some customers have reported occasional issues with sizing discrepancies or fabric quality. It's important to carefully review product descriptions and size charts before making a purchase to ensure the right fit and quality.

Website Usability

The Brandattic website is well-designed and user-friendly. The layout is clean and visually appealing, with clear navigation menus and intuitive categorization. Loading times are generally fast, ensuring a smooth browsing experience. The shopping cart and checkout process are straightforward, allowing for quick and hassle-free transactions.

Returns and Exchanges

Brandattic offers an easy and customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase, they can request a return or exchange within a specified time frame. The process is simple and can be initiated through the website or by contacting customer service. However, it's important to note that customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Promotions and Discounts

Brandattic regularly offers promotions and discounts to its customers. These can include seasonal sales, discount codes, or exclusive offers. By subscribing to their newsletter or following their social media accounts, customers can stay informed about the latest promotions and take advantage of the discounted prices.


Brandattic has built a positive reputation among its customers. It is known for its trendy fashion options, competitive pricing, and attentive customer service. The brand actively engages with its customers through social media, responding to queries and addressing concerns. The overall sentiment from customer reviews and testimonials is largely favorable, highlighting customer satisfaction with the products and shopping experience.

Payment Options

Brandattic offers multiple payment options to cater to the needs of its customers. These include credit cards, debit cards, PayPal, and Klarna for flexible payment solutions. The variety of payment methods ensures convenient and secure transactions for shoppers.

Loyalty Programs

Brandattic does not currently offer a specific loyalty program. However, customers can still benefit from the regular promotions and discounts, as well as the engaging social media presence, which often features giveaways and exclusive offers for followers.

Customer Reviews

Customer reviews play an essential role in shaping a brand's reputation and establishing trust. Brandattic has received positive feedback from its customers, highlighting the quality of the products, affordable prices, and efficient customer service. However, it's worth noting that, as with any online retailer, there may be some negative reviews regarding specific experiences or individual preferences.

Community Involvement

Brandattic actively engages with its community through various social media platforms. They host interactive campaigns, competitions, and collaborations with influencers and bloggers to create a sense of inclusivity and community. This involvement fosters a strong bond between the brand and its customers.

Shipping and Costs

Brandattic offers shipping to various countries, with delivery costs varying depending on the destination. They provide free shipping on orders over a certain amount, which is advantageous for customers looking to make larger purchases. However, for smaller orders, the shipping costs may be relatively higher, which is something to consider when making a purchase decision.

In conclusion, offers a satisfying online shopping experience with its wide range of fashionable products, competitive pricing, responsive customer service, and user-friendly website. While it may have some limitations in terms of size options and shipping costs for smaller orders, the overall value for money and positive reputation make it a reliable choice for fashion-conscious consumers.