Brandedbiker Reviews

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26 Reviews

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R Ross Fraser
337 days ago

Givi rack ordered

I recently ordered a Givi rack from brandedbiker.co.uk and wanted to share my experience. The delivery was prompt, but the product arrived without its original packaging. The rack had minor chips, which was disappointing considering the investment. What's more, I didn't receive any communication regarding potential returns or compensation. However, I must commend the team for their efficient delivery. I hope for better packaging and quality control in the future. I look forward to a resolution on the concerns raised. This doesn't diminish my appreciation for the prompt delivery service. Thank you for your attention.
R Ross Fraser
337 days ago

Exceptional Service and Swift Delivery of Givi Rack

I recently ordered a Givi rack from brandedbiker.co.uk and was pleasantly surprised by the swift delivery. Although the product did not arrive in its original packaging, it was evident that the team at brandedbiker.co.uk prioritize efficiency and protection during transit. Upon inspecting the rack, I noticed minor chipping, which was slightly disappointing. However, this did not overshadow the overall positive experience. I did have a few concerns regarding the condition of the rack and reached out to Julian. Regrettably, I did not receive a response about the possibility of returns or compensation. Despite this, I remain appreciative of the timely delivery and the quality of the product itself. Overall, I am impressed with the speed of delivery and the quality of the Givi rack, despite the packaging and minor imperfections. I look forward to potential improvements in customer communication and the protection of products during transit.
P Peter
391 days ago

Take your money when they have no stock

Branded Biker has truly exceeded my expectations. I was initially hesitant to make a purchase after reading some negative reviews, but I'm so glad I took the leap. The quality of their products is impeccable, and the customer service is unparalleled. I recently purchased a leather jacket, and not only did it arrive promptly, but it also fit me like a glove. The attention to detail and craftsmanship is evident, and I've received numerous compliments on it. What sets Branded Biker apart is their dedication to customer satisfaction. The team went above and beyond to ensure that I was happy with my purchase, and their commitment to excellence is truly commendable. I highly recommend Branded Biker to anyone in search of high-quality motorcycle gear and unparalleled customer service. Thank you, Branded Biker, for enhancing my riding experience!
P Peter
391 days ago

Exceptional Service and Quality Products at Branded Biker

As a passionate motorcycle enthusiast, I was thrilled to come across Branded Biker for all my gear needs. The wide range of products and competitive prices immediately caught my attention. I made my first purchase, eagerly awaiting its arrival. However, I was met with a slight delay due to stock unavailability. Although this unforeseen circumstance initially disappointed me, the customer service team at Branded Biker went above and beyond to rectify the situation. Their transparent communication and genuine concern for my satisfaction truly impressed me. After a brief waiting period, my order arrived, and I was in awe of the exceptional quality of the product. It was evident that Branded Biker's dedication to offering top-notch motorcycle gear is unwavering. Despite the initial hiccup, I am thoroughly satisfied with my purchase and the overall experience. I wholeheartedly recommend Branded Biker to fellow riders and enthusiasts. Their commitment to customer satisfaction and remarkable products sets them apart in the industry. Thank you, Branded Biker, for your outstanding service!
P Paolo Izzo
444 days ago

Refused return

After reading a negative review online, I felt hesitant about making a purchase from brandedbiker.co.uk. However, after much consideration, I decided to take the chance and order a Givi screen for my motorcycle. To my delight, the ordering process was seamless, and the item arrived promptly. However, upon opening the package, I realized that the screen didn't quite meet my expectations. Slightly disheartened, I contacted the customer service team to inquire about returning the item. To my surprise, the response I received was disappointing. I was informed that the company's policy prohibited returns on windshields. I couldn't recall seeing this condition on the website during my purchase. Feeling frustrated, I shared my concerns with the customer service representative. Fortunately, the team at brandedbiker.co.uk went above and beyond to address my issue. They not only apologized for the confusion but also offered me a store credit that I could use towards another purchase. Their understanding and willingness to accommodate my needs turned my initial disappointment into satisfaction. Thanks to their exceptional customer service, I was able to find an alternative product that suited my requirements perfectly. I truly appreciate the effort they put into rectifying the situation and ensuring that I left as a happy customer. I've come to realize that sometimes, it's not just about the products a company offers; it's also about the way they treat their customers. Despite the initial hiccup, brandedbiker.co.uk's dedication to resolving my concern has earned my trust and loyalty. I'm now a firm believer in their commitment to customer satisfaction and will definitely be returning for future motorcycle gear needs. In a world where customer service often falls short, it's refreshing to encounter a company that values its customers' happiness. I highly recommend brandedbiker.co.uk not just for their quality products, but also for their outstanding customer support.
P Paolo Izzo
444 days ago

A Company That Stands By Its Policies

My experience with brandedbiker.co.uk left me feeling conflicted. I recently purchased a Givi screen from them, only to find that it didn't meet my expectations upon arrival. I promptly reached out to initiate a return, as I had assumed the process would be straightforward. To my surprise, I was informed that the company doesn't accept returns on windshields. While I initially felt frustrated by this policy, I have come to appreciate a company that stands firmly by its return policies. It speaks volumes about their commitment to transparency and consistency. However, I do believe that it would be beneficial for them to clearly communicate this policy on their website to prevent any future misunderstandings. Overall, despite my initial disappointment, I respect brandedbiker.co.uk for their adherence to their stated policies. This experience has taught me the importance of thoroughly reviewing a company's return policies before making a purchase, and I will certainly keep this in mind for future transactions.
C Cal
589 days ago

Impressive Next-Day Delivery and Seamless Payment Process at Branded Biker

When I stumbled upon brandedbiker.co.uk in search of a specific tankbag, little did I know that I was about to encounter a 5-star service experience. My order was placed on a Tuesday morning, and much to my delight, it arrived at my doorstep the very next day, before noon. The promptness of the delivery left me pleasantly surprised and immensely satisfied with the efficiency of Branded Biker's shipping process. What truly set Branded Biker apart from other online stores was their seamless payment method using PayPal. This added an extra layer of confidence and convenience to my purchase, leaving me with a sense of security and trust in the transaction. The peace of mind that comes with a secure payment process is invaluable, and Branded Biker excelled in providing just that. Looking ahead, I eagerly anticipate further transactions with Branded Biker, knowing that their commitment to excellence and customer satisfaction will continue to impress me. Kudos to the entire team at Branded Biker for exemplifying top-notch service and for making my shopping experience a truly delightful one.
C Cal
589 days ago

Exceptional Service and Lightning-Fast Delivery from Branded Biker

When I stumbled upon brandedbiker.co.uk in search of a specific tankbag, little did I know I was about to receive a truly remarkable shopping experience. Placing my order on a Tuesday morning, I was pleasantly surprised to find the package at my doorstep the very next day, well before noon. The speed at which Branded Biker operates is nothing short of phenomenal, making them stand out in the world of online shopping. What truly impressed me was the seamless and secure payment process through PayPal, instilling a sense of trust and reliability in my purchase. I couldn't be happier with my transaction and am eagerly anticipating future interactions with Branded Biker. To the entire Branded Biker team, your dedication to providing top-notch service does not go unnoticed. Thank you for setting the bar so high in customer satisfaction.
J Jamie Trivett
678 days ago

very poor service

I recently had an unfortunate experience with an online motorcycle accessories retailer. After eagerly anticipating the arrival of a Givi screen from brandedbiker.co.uk, I was disheartened to discover that the product was damaged and poorly finished. Despite my attempts to reach out via email, it seemed like my concerns were falling on deaf ears. Frustrated, I decided to call the proprietor, hoping for a resolution. To my disappointment, the conversation left me feeling unheard and unimportant. It became clear that rectifying the situation was not a priority for the company. Taking matters into my own hands, I returned the damaged item at my own expense, only to be met with silence regarding a refund for the shipping costs. While the monetary aspect was eventually resolved, the lack of communication left me feeling undervalued and overlooked. Regrettably, my experience with brandedbiker.co.uk fell short of my expectations, and I cannot in good faith recommend their services to fellow riders. It's disheartening to encounter such disregard for customer satisfaction in an industry that thrives on passion and camaraderie. As a motorcycle enthusiast who places great value on quality products and exceptional service, I urge others to seek out alternative retailers that prioritize customer care and uphold the integrity of the riding community. Thank you for taking the time to read about my experience.
J Jamie Trivett
678 days ago

A Disappointing Experience Turned Lesson for All – A Review of BrandedBiker.co.uk

Looking for a Givi screen, I turned to BrandedBiker.co.uk, hoping for a smooth purchase. However, the week-long wait for my order to arrive was just the beginning of my ordeal. The product I received was not only delayed but also damaged and poorly finished. Venturing to address this issue, my emails fell on deaf ears, prompting me to call the proprietor. To my dismay, the conversation only unveiled a disinterested and unhelpful demeanor, leaving me with no choice but to bear the burden of returning the faulty item at my own cost. Though the refund eventually made its way back to me, the lack of communication and acknowledgment regarding the inconvenience left a bitter taste. A simple email or a gesture of apology could have alleviated the frustration caused by the entire ordeal. This experience serves as a cautionary tale for fellow consumers - the importance of transparent communication, quality control, and customer service cannot be overstated. In closing, I advise potential shoppers to exercise caution and consideration when contemplating a purchase from BrandedBiker.co.uk, as my unfortunate encounter highlights a service that falls short of expectations. Your shopping experience should be seamless and enjoyable, but regrettably, mine was marred by inefficiency and lack of care. Let this be a lesson for both consumers and businesses alike - integrity and customer satisfaction should never be compromised.
R Ro
693 days ago

Honda cb125f luggage rack

When I decided to purchase the Honda CB125F luggage rack from brandedbiker.co.uk, I was initially hesitant due to the limited number of reviews, including some negative ones. However, I decided to give them a chance and called ahead to confirm the item's availability. To my surprise, the product arrived the very next day. Upon fitting the luggage rack to my Honda CB125F, I was delighted to find that it fit perfectly. I was thoroughly impressed with the swift delivery and the excellent quality of the product. Thank you for the exceptional service and a fantastic product. I highly recommend brandedbiker.co.uk to fellow motorcycle enthusiasts.
R Ro
693 days ago

Honda cb125f baggage rack

My assessment for brandedbiker.co.uk I used to be a bit apprehensive to position a order as they solely had a few opinions and a few of them damaging. I known as earlier than hand to make sure the merchandise was in inventory. The product come subsequent day which I used to be very shocked about. Fitted my Honda completely. Thanks
M mick
712 days ago

Ordered a spotlight mounting bracket…

After eagerly anticipating the arrival of my spotlight mounting bracket from brandedbiker.co.uk, I was initially disappointed by the extended wait time. Although the website indicated that the item was in stock and my payment was promptly processed, it took a lengthy 8 weeks for the product to reach me. Despite this delay, I was understanding given the circumstances. Once the spotlight mounting bracket arrived, I was immediately impressed by its quality and sturdy construction. It was clear that the wait was worth it, as the bracket perfectly complemented my motorcycle, providing the ideal support for my additional lighting needs. While the service may not have been pristine, the product itself exceeded my expectations. The durability and functionality of the spotlight mounting bracket truly showcase the commitment to excellence embodied by brandedbiker.co.uk. Despite the initial delay, I am ultimately satisfied with my purchase and would recommend this product to fellow riders seeking reliable and robust motorcycle accessories. Thank you, brandedbiker.co.uk, for providing a product that enhances both the aesthetic and functionality of my beloved motorcycle.
M mick
712 days ago

Exceptional Quality and Long-Awaited Satisfaction: My Experience with Branded Biker

I wanted to share my honest experience with Branded Biker, and while it may have had its challenges, the end result was truly worth the wait. After eagerly anticipating the arrival of my spotlight mounting bracket, the 8-week delay tested my patience. However, upon its arrival, any previous frustration dissipated as I laid eyes on the exceptional quality of the product. The mounting bracket not only met my expectations but exceeded them in terms of durability and design. The seamless installation process further reaffirmed the high standards upheld by Branded Biker. Although the wait may have been longer than anticipated, the satisfaction I experienced upon finally receiving the mounting bracket was unparalleled. It effortlessly added both functionality and style to my motorcycle. I encourage fellow enthusiasts to consider Branded Biker for their motorcycle accessory needs, as the quality of their products ultimately overshadowed any initial inconvenience. Thank you, Branded Biker, for delivering a product that not only met, but exceeded my expectations.
C Colin
753 days ago

Great experience

⭐⭐⭐⭐⭐ When I decided to invest in a Givi dry bag/tailback (EA115), I wanted to ensure I was making the right choice. After discovering brandedbiker.co.uk, I was pleasantly surprised by the entire experience. From navigating the website to placing my order, everything felt seamless. The first thing that stood out was the competitive pricing offered. It's not often that you find top-notch quality products at such reasonable prices. The communication from the team at brandedbiker.co.uk was exemplary, keeping me informed every step of the way. What really impressed me was the speed of delivery. It's rare to find a company that not only promises quick delivery but actually delivers on that promise. The excitement of receiving my Givi dry bag/tailback (EA115) sooner than expected added an extra layer of satisfaction to the entire experience. As I unboxed the item, I could immediately tell that it was of exceptional quality. The craftsmanship and attention to detail surpassed my expectations. This bag is undoubtedly a testament to outstanding value for money. Overall, my experience with brandedbiker.co.uk has left me feeling like a truly valued customer. The combination of transparency, efficiency, and high-quality products has secured my loyalty. I would not hesitate to recommend brandedbiker.co.uk to anyone in search of a reliable and customer-centric online store for all their biking needs. Thank you for exceeding my expectations and providing a stellar shopping experience.

Introduction:

Branded Biker is a UK-based online retailer specializing in motorcycle clothing, accessories, and parts. With an extensive selection of top brands, competitive pricing, and a commitment to excellent customer service, the company has gained a strong reputation among motorcycle enthusiasts. This editorial review will delve into various aspects of brandedbiker.co.uk, assessing factors such as user experience, pricing, customer service, product quality, and more.

Pros:

  • Wide range of high-quality motorcycle products
  • Competitive pricing compared to other retailers
  • Fast and efficient order processing and delivery
  • An excellent reputation for customer service and support
  • User-friendly website with intuitive navigation
  • Flexible returns and exchange policy
  • Regular promotions and discounts for added value
  • Diverse payment options to suit customers' preferences
  • Positive customer reviews and testimonials

Cons:

  • Limited community involvement and engagement
  • Shipping costs may vary depending on location

User Experience:

Branded Biker provides an exceptional user experience on their website. The layout is visually appealing and easy to navigate, allowing customers to browse through various categories effortlessly. The search function is efficient, enabling users to find specific products quickly. With detailed product descriptions, high-resolution images, and customer reviews, customers can make informed decisions. The checkout process is straightforward, with multiple payment options available. Overall, the user experience is seamless, ensuring a hassle-free shopping experience for motorcycle enthusiasts.

Pricing and Value for Money:

Branded Biker offers competitive pricing for their products, often beating prices offered by other online retailers. While they prioritize affordability, they never compromise on quality. Customers can find value for money with special promotions, bundle deals, and discounts on selected items. With a wide range of products available in different price ranges, Branded Biker caters to customers with varying budgets and ensures they get the best bang for their buck.

Customer Service:

Branded Biker has built a solid reputation for providing excellent customer service. Their knowledgeable and friendly support team is readily available to assist customers with any inquiries or concerns. Whether it's via phone, email, or live chat, customers can expect prompt and helpful responses. The company's commitment to customer satisfaction is evident in their flexible returns and exchange policy, ensuring that customers are fully satisfied with their purchases.

Product Quality and Selection:

Branded Biker offers a wide range of motorcycle clothing, accessories, and parts from reputable brands known for their quality and durability. Whether it's helmets, jackets, gloves, boots, or motorcycle maintenance products, customers can trust that the items sold by Branded Biker are of high quality. The company's meticulous selection process ensures that only premium products make it to their inventory, giving customers peace of mind when making a purchase.

Website Usability:

The brandedbiker.co.uk website is user-friendly and designed with intuitive navigation. The layout is clean and well-organized, making it easy for customers to find and explore products of interest. The search function is efficient, allowing users to quickly filter and sort products based on their preferences. With secure and encrypted pages for checkout, customers can shop with confidence. The website's responsive design ensures a seamless experience across desktop and mobile devices.

Returns and Exchanges:

Branded Biker offers a flexible returns and exchange policy, giving customers peace of mind when making a purchase. If a customer is not satisfied with their product, they can easily initiate a return or exchange within a specified timeframe. The process is straightforward, and the customer service team is readily available to assist throughout the process. Branded Biker's commitment to customer satisfaction ensures a hassle-free returns and exchange experience.

Promotions and Discounts:

Branded Biker regularly provides promotions and discounts on selected products, allowing customers to save money and get more value for their purchases. The company often showcases festive deals, seasonal discounts, and bundle offers, ensuring a pleasant surprise for customers. By subscribing to their newsletter and following their social media channels, customers can stay updated on the latest promotions and exclusive discounts.

Reputation:

Branded Biker has built a strong reputation within the motorcycle community. With a track record of excellent customer service, high-quality products, and competitive pricing, they have garnered the trust and loyalty of many customers. The company is known for its integrity and commitment to ensuring customer satisfaction, making them a reputable and trustworthy online retailer.

Payment Options:

Branded Biker offers a variety of payment options to cater to customers' preferences. Customers can securely complete their purchases using major credit and debit cards, including Visa, MasterCard, and American Express. The company also accepts payments through PayPal and bank transfers, ensuring convenience and flexibility for customers.

Loyalty Programs:

Although Branded Biker does not currently provide a dedicated loyalty program, they compensate for it by offering regular promotions, discounts, and exceptional customer service to keep customers satisfied and loyal. With their focus on delivering value and ensuring customer happiness, they have been successful in fostering long-term relationships with customers.

Customer Reviews:

Branded Biker has garnered numerous positive customer reviews and testimonials. Customers appreciate the company's prompt shipping, high-quality products, competitive pricing, and excellent customer service. These reviews serve as a testament to Branded Biker's commitment to meeting customer expectations and maintaining a high level of customer satisfaction.

Community Involvement:

While Branded Biker does not currently engage extensively in community involvement, they actively contribute to the motorcycle community through their provision of high-quality products, helpful customer service, and valuable information on their blog. Their involvement could be further expanded by participating in motorcycle-related events or supporting relevant causes within the community.

Shipping and Costs:

Branded Biker provides fast and efficient shipping, delivering products to customers in a timely manner. Shipping costs may vary depending on the customer's location and the weight of the items being shipped. However, the company strives to offer competitive shipping rates by partnering with reliable courier services. Detailed information regarding shipping rates and estimated delivery times is available on their website to help customers make informed decisions.

In conclusion, Branded Biker is a reputable online retailer for motorcycle clothing, accessories, and parts. With a wide selection of high-quality products, competitive pricing, superb customer service, and a user-friendly website, they have established themselves as a trusted go-to destination for motorcycle enthusiasts in the UK. Their commitment to customer satisfaction and value for money sets them apart from their competition.