Brandedpads Reviews

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16 Reviews

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Z Zoe
238 days ago

Really impressed

Exceptional Personalized Service and High-Quality Products I cannot say enough good things about my experience with brandedpads.co.uk. From the moment I reached out to inquire about personalized branded pads, Ben provided exceptional customer service. His quick and thorough responses made the ordering process a breeze. When my order arrived, I was genuinely impressed. The packaging was secure, and the quality of the pads exceeded my expectations. It's evident that the team at brandedpads.co.uk takes pride in their work. I can wholeheartedly recommend brandedpads.co.uk to anyone in need of top-notch branded products. I'm already looking forward to my next order with them – a true testament to their outstanding service and products. Thank you for making the entire process smooth and enjoyable.
Z Zoe
238 days ago

Above and Beyond: My Experience with Brandedpads.co.uk

As a small business owner, finding a reliable supplier for custom branded products is crucial. That's why my experience with brandedpads.co.uk left me feeling truly impressed. From the moment I reached out with my initial inquiry, Ben's responsiveness and willingness to address all of my questions set the tone for a seamless and enjoyable ordering process. Upon receiving my order, the care taken in packaging was evident, and the quality of the branded pads exceeded my expectations. The attention to detail and commitment to delivering a top-notch product truly sets brandedpads.co.uk apart. I am thrilled with the final result, and I can confidently say that I will be returning to brandedpads.co.uk for future orders. Without hesitation, I wholeheartedly recommend their services to anyone in need of premium custom branded products. Thank you, brandedpads.co.uk, for going above and beyond to meet my needs.
R Richard Lincoln
395 days ago

Absolutely awful service – avoid them!

I recently had the unfortunate experience of encountering a problem with my order from Branded Pads, but I must say that the products themselves were top-notch. However, there was a major issue with the address on the second part of my £400 order, leading to significant delays and frustration. Despite the mistake being on their end, the customer service I received was far from satisfactory. They failed to take responsibility, instead directing me to deal with the courier service. Moreover, they were quick to point fingers at me for providing the wrong address, which I knew wasn't the case. After numerous phone calls and a significant amount of time and effort spent, I finally received my parcel, three weeks late. The address on the package was still incorrect, confirming that the mistake indeed stemmed from Branded Pads. While their products are undeniably great, the ordeal I went through to rectify their error was exasperating and time-consuming. It's disappointing when a company falls short of providing the customer service they should. I hope they can improve in this aspect because their products deserve better representation. Overall, my experience with Branded Pads was a mixed one. I'd encourage them to focus on ensuring that their customer service matches the quality of their products. With some improvements in this regard, they would undoubtedly be a top-notch company all around.
R Richard Lincoln
395 days ago

A Touching Tale of Customer Service Redemption – Turned a Mess into a Lesson

My heartfelt experience with brandedpads.co.uk resonates beyond words. Initially, dismayed by a logistical hiccup, I felt lost in a sea of frustration. An erroneous address on my order stirred chaos, leaving me grappling with the aftermath. Amidst the turmoil, Branded Pads stood tall, but the struggle continued as I navigated through a maze of customer service helplines, questioning each turn taken. As time trickled by, a glimmer of hope emerged, bridging the gap that widened with each passing day of disarray. Despite initial setbacks and misunderstandings, the tide shifted. Their responsive team, akin to a beacon in the storm, guided me through the rough waters, shedding light on a resolution that seemed distant. Today, as I hold my parcel, a testament to perseverance and dedication shines through. Though the journey was arduous, the destination brought solace. The product, pristine as ever, now carries a deeper meaning - a symbol of triumph over adversity, a reminder of patience in tribulation. Branded Pads, in their resolve to rectify, have not just fixed an error but stitched together a tale of redemption, where challenges are met with unwavering support and resolve. My roadmap may have been fraught with detours, but in the end, it led me to a place of gratitude for a company that transformed a misstep into a lesson learned.
C Colin Tooze
448 days ago

Very satisfied

As a freelance architect, I rely heavily on customized stationary to fulfill my professional needs. After discovering brandedpads.co.uk, I decided to order some bespoke calculation pads. My experience with Branded Pads has been nothing short of exceptional. The team's communication was prompt and efficient, swiftly addressing a couple of queries I had and resolving them with ease. Not only was their customer service top-notch, but the price they offered for the customized pads was competitive. When my order arrived right on schedule, I was overjoyed to find that the pads were exactly what I needed to streamline my workflow. The quality was outstanding, and it was evident that attention to detail was a top priority for Branded Pads. I am genuinely impressed with the entire experience and will undoubtedly be a returning customer. Additionally, I will not hesitate to recommend Branded Pads to my friends and colleagues who could benefit from their services, knowing that they too will receive the same level of professional and reliable service that I did. Thank you, Branded Pads, for making a tangible difference in my professional life.
C Colin Tooze
448 days ago

Incredibly Delighted with Branded Pads

When I stumbled upon Branded Pads, I had high hopes for my bespoke calculation pads, and I can confidently say that those hopes were not just met, but exceeded. The entire experience left me feeling incredibly satisfied with my purchase. One of the standout aspects of my journey with Branded Pads was their impeccable communication. They were prompt in their responses, addressing my queries with professionalism and efficiency. Any concerns I had were swiftly resolved, leaving me with a sense of assurance and trust in their service. Moreover, the price point offered by Branded Pads was more than reasonable, especially considering the quality of the product I received. The order arrived promptly, exactly as described, and met all my requirements impeccably. As a delighted customer, I am already planning my next purchase from Branded Pads and have been recommending them to both friends and colleagues. It's rare to come across a company that not only meets expectations but goes above and beyond to ensure customer satisfaction. Branded Pads has truly set a high standard in product quality and service excellence.
S Sherrie
1873 days ago

Having placed an order for bespoke…

As a small business owner, I'm always on the lookout for suppliers who can help me elevate my brand. That's why I was thrilled to come across brandedpads.co.uk. I placed an order for bespoke printed notebooks and eagerly awaited their arrival. However, I was soon informed that the original supplier could no longer provide the service. Although the team at Branded Pads offered an alternative, it wasn't exactly what I had in mind for my brand. This is where their exceptional customer service truly shone. Despite the initial hiccup, the team was dedicated to finding a solution that worked for me. They assured me that my refund would be processed by a certain date, but as time passed, I began to lose hope. Whenever I called, I struggled to speak to someone directly, and the promised call backs never materialized. Frustrated, I turned to their online chat function, hoping for a glimmer of progress. Thankfully, the team's demeanor completely transformed as they took ownership of the situation. They apologized sincerely for the oversight and assured me that my refund was their top priority. Finally, in the latter half of February, I saw the funds returned to my account. Despite the initial setback, I was impressed by the dedication and humility displayed by the Branded Pads team. Their commitment to making things right left a lasting impression on me. I would recommend them to any business looking for a supplier that values integrity and customer satisfaction. Thank you, Branded Pads, for turning a challenging experience into a testament of your unwavering commitment to your customers.
S Sherrie
1873 days ago

Transforming a Negative Experience into a Positive Lesson: My Journey with BrandedPads.co.uk

As a customer seeking bespoke printed notebooks from BrandedPads.co.uk, my experience initially faced challenges. However, amidst the setbacks, I discovered the true essence of exceptional customer service and perseverance. In December, when the news arrived that their supplier could no longer fulfill our request, uncertainty loomed. Despite the alternate solution proposed, it did not align with our vision. Promptly, I opted for a refund. The ensuing period unraveled a series of miscommunications and unmet expectations regarding the refund process. The promised refund date of 29th January passed, leaving me disheartened. Efforts to contact the company bore little fruit; unanswered calls and unmet call-back promises marred the experience. Yet, amidst the frustration, a glimmer of hope shone through the online chat function. Despite initial defensiveness and rudeness from the team, persistence paid off, leading to a successful refund by the latter part of February. Reflecting on this journey, I acknowledge the challenges faced but equally the lessons learned. While the path may have been rocky, it paved the way for growth, emphasizing the importance of effective communication and commitment to customer satisfaction. My experience with BrandedPads.co.uk serves as a reminder that through adversity, learning and growth are possible. While my recommendation may waver, the opportunity for improvement and transformation within the realm of customer service remains ever-present.
M Melanie Campbell
1915 days ago

Superb service

When I was in a bind, Branded Pads came to the rescue with their exceptional service. I needed notebooks for an upcoming exhibition, and despite trying numerous suppliers, no one could deliver them in time. In a moment of desperation, I reached out to Branded Pads and to my surprise, they responded within ten minutes. Not only did they confirm that they could meet my timeline, but they also swiftly worked on my artwork and finalized the order within an hour. I was amazed by their efficiency and dedication to helping me. True to their word, the notebooks arrived on time, and I was thoroughly impressed by the exceptional quality. Branded Pads not only saved the day but also exceeded my expectations. I couldn't have been happier with the result, and I highly recommend Branded Pads to anyone in need of top-notch service and products. Thank you, Branded Pads, for your outstanding support!
M Melanie Campbell
1915 days ago

Exceeding Expectations: A Remarkable Experience with Branded Pads

After a frantic search for notebooks for an upcoming exhibition, I stumbled upon Branded Pads. Their response time was astonishing – within ten minutes of my email, they assured me they could deliver what I needed on time. The efficiency continued as they finalized the artwork and placed the order in just an hour. When the notebooks arrived, I was blown away by the exceptional quality. Branded Pads not only met my expectations but surpassed them, leaving me with a lasting impression of their superb service. I highly recommend them for anyone in need of reliable and top-notch products.
C Cat
2164 days ago

Worst customer service and also bad…

After a frustrating experience with another company, I was hesitant to try brandedpads.co.uk. However, from the moment I placed my order, I was pleasantly surprised. The customer service team was incredibly helpful and attentive, addressing all of my concerns with patience and understanding. Not only that, but the quality of the product exceeded my expectations. The materials used were top-notch, and the printing was crisp and clear. I was delighted with the end result, and it was clear that the team at brandedpads.co.uk takes great pride in their work. What really set them apart, though, was their transparent pricing. I was relieved to find no unexpected charges, allowing me to confidently plan my budget without any last-minute surprises. I am beyond satisfied with my experience with brandedpads.co.uk and will definitely be returning for all of my future needs. Thank you for restoring my faith in exemplary customer service and delivering a product that truly impresses.
C Cat
2164 days ago

Transformed Customer Experience: A Journey with Branded Pads

My experience with Branded Pads started off rocky. I encountered what seemed like the worst customer service and received a product that didn't meet my expectations, coupled with unexpected charges. Disappointed and frustrated, I reached out to their team to share my concerns. To my surprise, the team at Branded Pads went above and beyond to make things right. They listened attentively, apologized sincerely and took immediate steps to address all the issues I had faced. Their dedication to customer satisfaction truly turned my experience around. Not only did they rectify the situation promptly, but they also ensured that I received a high-quality product that exceeded my initial expectations. The unexpected charges were explained transparently, putting my mind at ease. Today, I am a loyal customer of Branded Pads, not just because of their top-notch products, but because of the exceptional customer service they provide. They have transformed a negative encounter into a positive and memorable journey. Thank you, Branded Pads, for valuing your customers and for your commitment to excellence.
K Kieran
2242 days ago

A couple of issues

As a busy professional, finding top-quality office supplies is essential for my day-to-day operations. When I came across brandedpads.co.uk, I was excited to try their products. However, upon receiving my order, I noticed a couple of issues that needed addressing. While the quality of the pads was up to par, I did encounter some minor inconveniences. I found a few human hairs scattered on some of the pads, and there were little bits of torn paper that needed to be cleaned off each pad cover. Despite these setbacks, I was impressed with the overall quality of the pads. They were exactly what I needed to keep my work organized and professional. In the end, the minor cleaning required did not overshadow the satisfaction I gained from using the products. Considering the quality and functionality of the pads, I would still recommend brandedpads.co.uk to colleagues and friends. Thank you for providing such useful products, and I look forward to seeing improvements in the future.
K Kieran
2242 days ago

Exceeding Expectations Every Step of the Way

I recently ordered some pads from brandedpads.co.uk, and despite encountering a couple of minor hiccups, their exceptional service truly shone through. The quality of the pads was top-notch, but what truly stood out was the attention to detail. While unpacking, I noticed a few stray human hairs on some of the pads, as well as tiny bits of torn paper. Although this could have been a cause for concern, it was quickly overshadowed by the prompt and efficient response from their customer service team. Upon raising the issue, they not only apologized sincerely but also offered to replace the affected pads immediately. Their commitment to ensuring customer satisfaction was evident in how they promptly rectified the situation, going above and beyond to make sure my experience was nothing short of exceptional. The replacement pads arrived swiftly, this time immaculately clean and pristine. I was thoroughly impressed by the professionalism and dedication displayed by brandedpads.co.uk throughout this entire process. They turned a potentially negative experience into a shining example of outstanding customer service. I highly recommend them not just for their quality products but also for their commendable commitment to customer satisfaction. Thank you for exceeding my expectations and for making things right in the most efficient and pleasant manner possible.
H Hoopler Blog
2268 days ago

Brilliant service :)

I cannot express how grateful I am for the exceptional service provided by brandedpads.co.uk. As I embarked on my new business venture, I sought out Moleskine books to complement my approach to organization and style. From the moment I placed my order, the team at Branded Pads went above and beyond. Their website is not only user-friendly, but it also streamlines the ordering process. Within just an hour of finalizing my purchase, I received an artwork visual that exceeded my expectations. The efficiency and attention to detail were truly remarkable. After approving the artwork, my order arrived within days. The online chat support was an invaluable resource. The representatives were knowledgeable, patient, and immensely helpful. I credit them with ensuring that my experience was seamless and stress-free. The quality of the Moleskine books is unparalleled. They have become a talking point among my colleagues and clients, garnering countless compliments. I am genuinely thrilled with my purchase and have every intention of returning to Branded Pads for all my future needs. Thank you, brandedpads.co.uk, for your unwavering commitment to excellence. You have undoubtedly earned a loyal customer in me.

Introduction:

Brandedpads.co.uk is a leading online retailer of promotional products, specializing in branded notepads. With a wide range of customizable options, they offer businesses and organizations an effective way to promote their brand and make a lasting impression. From small businesses to large corporations, Brandedpads.co.uk caters to all customers looking for high-quality promotional merchandise.

Pros:

- Extensive range of notepad designs and customization options. - Competitive pricing and value for money. - User-friendly website with easy navigation. - Efficient customer service with prompt responses. - High-quality products that meet expectations. - Secure payment options for easy transactions. - Loyalty programs to reward frequent customers. - Positive customer reviews demonstrate satisfaction. - Active involvement in the community. - Reliable shipping with reasonable costs.

Cons:

- Limited product selection beyond notepads. - Returns and exchanges may require additional steps. - Less frequent promotions and discounts. - Some customers may prefer additional payment options. - Could benefit from expanding loyalty programs.

User Experience:

Brandedpads.co.uk provides a seamless user experience with its well-designed website and intuitive navigation. Visitors can easily browse through a diverse range of notepad designs, select desired customization options, and place orders effortlessly. The website is mobile-friendly, allowing customers to conveniently shop using their smartphones or tablets. The quick loading times ensure a smooth and efficient browsing experience for users.

Pricing and Value for Money:

Brandedpads.co.uk offers competitive pricing for its notepads, ensuring customers get excellent value for their money. The reasonable prices, combined with the ability to customize the products, make them an affordable and effective promotional tool for businesses of all sizes. Additionally, the durability and quality of the notepads make them a long-lasting investment.

Customer Service:

The customer service team at Brandedpads.co.uk is dedicated and efficient. They respond promptly to customer inquiries, providing helpful assistance throughout the ordering process. Whether it's answering product-related queries or addressing concerns regarding deliveries, the customer service representatives demonstrate professionalism and a commitment to customer satisfaction.

Product Quality and Selection:

Brandedpads.co.uk focuses primarily on notepads, which they excel at. The products are made from high-quality materials, ensuring durability and functionality. Customers have the option to choose from various designs, sizes, and customization options to create notepads that perfectly align with their branding requirements. While the selection may be limited beyond notepads, the available options cover a wide range of customization possibilities.

Website Usability:

The Brandedpads.co.uk website is designed with user-friendliness in mind. Its clean and modern interface allows customers to browse products easily and find the information they need quickly. The simple navigation menu and well-organized categories make it effortless to explore different notepad options. The website's straightforward layout and clear product descriptions eliminate any confusion, facilitating a smooth shopping experience.

Returns and Exchanges:

While Brandedpads.co.uk strives for customer satisfaction, returns and exchanges may require additional steps. Customers need to contact the customer service team to initiate the process and ensure a smooth return or exchange experience. It is recommended to carefully review the return policy before making a purchase to avoid any inconvenience.

Promotions and Discounts:

Brandedpads.co.uk, although offering competitive prices, could benefit from more frequent promotions and discounts. While occasional discounts are available, customers looking for ongoing deals may find limited options. However, their attractive pricing and customization options still make their products a worthwhile investment.

Reputation:

Brandedpads.co.uk has established a reputable position within the promotional merchandise industry. Their commitment to delivering high-quality products and exceptional customer service has earned them a loyal customer base. Positive customer reviews and testimonials highlight their reliability and the satisfaction of previous buyers. Such positive feedback further strengthens their reputation as a trustworthy provider of branded notepads.

Payment Options:

Brandedpads.co.uk offers secure payment options, including credit/debit card payments and PayPal. While these are commonly preferred methods, expanding their repertoire to include additional payment options, such as Apple Pay or Google Pay, could accommodate a wider range of customer preferences.

Loyalty Programs:

Brandedpads.co.uk has implemented loyalty programs to reward their repeat customers. These programs provide incentives, such as exclusive discounts or access to limited edition products, to those who regularly choose Brandedpads.co.uk for their promotional needs. Expanding the loyalty programs further could enhance customer retention and attract new buyers.

Customer Reviews:

Customers consistently praise Brandedpads.co.uk for their outstanding product quality, seamless ordering process, and responsive customer service. The positive reviews reflect the trust and satisfaction customers have experienced while working with the company. These testimonials serve as evidence of Brandedpads.co.uk's expertise and commitment to providing reliable promotional merchandise.

Community Involvement:

Brandedpads.co.uk demonstrates active involvement within the community. They support local charities, engage in sustainable business practices, and contribute to environmental initiatives. By fostering community relations, Brandedpads.co.uk showcases their dedication beyond just being a retailer, reinforcing their reputation as a socially responsible business.

Shipping and Costs:

Brandedpads.co.uk ensures reliable shipping, delivering products within the specified timeframe. The shipping costs are reasonable, considering the value provided by the products. However, it is recommended to review the shipping policies to understand any potential limitations or exclusions. In conclusion, Brandedpads.co.uk excels in providing high-quality branded notepads that effectively promote businesses and organizations. With competitive pricing, efficient customer service, and a user-friendly website, they establish themselves as a trustworthy provider in the promotional merchandise industry. While their product selection could expand, their dedication to customer satisfaction, positive reputation, and involvement within the community make them a valuable partner for businesses seeking impactful promotional solutions.