Users Voice for Brastemp

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Brastemp Overall rating
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Review article published on: 25 Jul 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3 4.1 1 4.1 3.1
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Brastemp Review by

Introduction is the official website of Brastemp, a leading Brazilian home appliances brand that offers top-quality products to customers. The website provides a diverse range of products that include refrigerators, ovens, cooktops, dishwashers, washing machines, dryers, microwaves, and much more. Brastemp has a reputation for providing exceptional products that are manufactured using innovative technology, high-quality materials, and unique designs. The website provides a seamless shopping experience for customers with its easy-to-use interface, secure payment options, and efficient after-sales services.

Pros and Cons

  • Extensive range of high-quality products
  • Easy-to-use and user-friendly interface
  • Fast and efficient delivery services
  • Secure payment options
  • Innovative and unique product designs
  • Expensive products compared to other brands
  • Limited payment options
  • No loyalty or rewards programs
  • Only available in Brazil
  • Delivery times may vary depending on location

User Experience offers a highly intuitive and user-friendly interface for customers to shop seamlessly. The website's interactive design and clear product descriptions make it easy for customers to select the right product for their needs. The website also features an order tracking system, which enables customers to track their orders easily. Additionally, the website's customer service team is readily available to assist customers with their queries and concerns.

Pricing and Value for Money

Brastemp products are of high quality, which is reflected in their prices. The brand's products are relatively expensive compared to other brands, but customers can expect durable and long-lasting products. The website provides competitive prices, and customers can expect value for money in terms of product quality, innovative features, and unique designs.


Customers looking for alternative brands with similar products and features to Brastemp can consider brands like Electrolux, Bosch, LG, Samsung, and Whirlpool.

Customer Service

Brastemp's customer service team is readily available to assist customers with their queries and concerns. Customers can contact the customer service team through the website's contact page or via phone. The brand's customer service team is knowledgeable and dedicated to addressing customers' needs as quickly and efficiently as possible.

Product Quality and Selection

Brastemp provides a diverse range of high-quality home appliances that are made using innovative technology and high-quality materials. The brand's products are known for their durability and longevity. Additionally, the website provides clear product descriptions and features that enable customers to select the right product for their needs.

Website Usability features an easy-to-use interface that enables customers to shop seamlessly. The website's design is interactive, and product categories are organized to make it easy for customers to navigate through the website and locate their desired products.

Returns and Exchanges

Customers who wish to return or exchange their purchased products can do so within seven days of receiving the product. Brastemp provides a hassle-free returns and exchange policy, provided the product is unused, and in its original packaging.

Promotions and Discounts provides various promotions and discounts on its products from time to time. Customers can stay updated on the latest promotions and discounts by visiting the website's homepage or subscribing to the brand's newsletter.


Brastemp has a reputation for providing exceptional home appliances that are of high quality, innovative, and unique. The brand is highly regarded and trusted by customers in Brazil, and has been in business for over 65 years.

Payment Options provides secure payment options that include credit card, debit card, and online bank transfer. Customers can select their preferred payment option at the checkout page.

Loyalty Programs

Brastemp does not provide any loyalty or rewards programs at the moment.

Customer Reviews

Customers can leave product reviews on the website, which helps other customers make informed decisions. The brand's products have generally positive reviews, commending product quality, durability, and innovation.

Community Involvement

Brastemp is committed to making a positive impact on society by implementing eco-friendly practices, reducing waste, and developing innovative products that are energy-efficient.

Shipping and Costs provides fast and efficient delivery services to customers in Brazil. The website provides an estimate of shipping costs on the checkout page, and delivery times may vary depending on the customer's location.