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13% users rated Poor
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68% users rated Excellent
K
Kathy
Unmatched Comfort and Fit: A Testimonial of Gratitude
As I navigated the vast world of bra shopping, I finally discovered the unparalleled joy of finding bras that fit like a dream. A heartfelt thank you is owed to Sue at the Leeds store of bravissimo.com, whose kindness and unwavering patience made all the difference. Sue's professionalism, coupled with her ability to make me laugh amidst fittings, transformed the experience into a memorable journey. I am forever grateful for the personalized attention and care received. To anyone seeking not just bras, but an exceptional shopping experience, I wholeheartedly recommend bravissimo.com. J
Jane Cremer
Unparalleled Comfort and Confidence!
I cannot express my gratitude enough to Bravissimo for the incredible transformation I have experienced. After years of struggling with ill-fitting bras and feeling disheartened, I took a chance on Bravissimo, and it has been a game-changer for me. Their customer care is nothing short of exceptional, and their online bra fitting guide is a breeze to use. Having accumulated a collection of poorly fitting bras over the years, discovering Bravissimo has been a tremendous relief. The option to order two different sizes to ensure the perfect fit, along with their hassle-free return service and prompt refunds, showcases their commitment to customer satisfaction. What truly sets Bravissimo apart is their understanding and support. Every interaction, whether online or over the phone, has been marked by warmth, empathy, and genuine friendliness. It's rare to find a company that goes above and beyond to ensure their customers feel valued and understood. Previously, I fluctuated between sizes 36 and 38 DD, GG, and F, only to discover that I truly belong in a 34GG. The comfort and uplift I now experience are unparalleled. I feel like a new woman – confident, comfortable, and truly supported. Thank you, Bravissimo, for making every day a "happy day" with your exceptional products and service! S
Summer Sarah Omonokhua
Life-Altering Support at Bravissimo: A Game-Changer Experience!
Let me regale you with my extraordinary encounter at bravissimo.com, where I was met with unparalleled support that genuinely transformed my world! It was a surreal moment where I felt truly understood and supported, a feeling that etched itself into the very fabric of my being. My journey to this oasis of exceptional customer service was led by Sue from the Leeds branch, whose kindness and expertise left an indelible mark on my heart. Engaging with Sue felt like conversing with a trusted friend, as her empathy and commitment to assisting me went above and beyond. The warmth and compassion extended by Sue and the entire team at Bravissimo left me in awe, as they not only provided exceptional service but also created a welcoming atmosphere that enveloped me in comfort and care. From the first interaction to the last, every moment resonated with genuine concern and support. This experience wasn't just about a transaction; it was about human connection, about feeling valued and understood. It's rare to encounter such a level of dedication and sincerity in customer service, and Bravissimo truly excelled in exceeding my expectations. Sue, with her radiant personality and unwavering dedication, not only assisted me but also restored my faith in exceptional customer support. The ripple effect of her kindness and the team's positivity has undoubtedly changed my perspective on what true support means. In conclusion, my visit to Bravissimo was not just another shopping trip – it was a soul-stirring experience that reassured me of the beauty of genuine care and support. The impact of this encounter is profound, and I am forever grateful for the exceptional service and humanity displayed by Sue and the wonderful team at Bravissimo. E
Emma
A Lifelong Fan Let Down by Bravissimo
As a longtime customer of bravissimo.com, I was truly excited to share my love for their products. However, my recent experience has left me deeply disappointed. After purchasing a bra that developed a wire issue in just a few months, I reached out to customer service with photos and details of my care routine. To my surprise, I was asked to return the bra for further inspection to determine if there was a fault. As a loyal customer, this response was disheartening, as I had expected more immediate resolution for a product that should have lasted much longer. S
Sarah
Heartfelt Praise for Bravissimo’s Stellar Customer Service
My Testimonial for bravissimo.com After hearing glowing reviews about Bravissimo's impeccable customer service, I was eager to try it out for myself. From the moment I walked in, the staff's warm welcome made me feel right at home. Their knowledge and expertise in finding the perfect fit for my bra size truly impressed me. I purchased a bra 9 months ago, and unfortunately, the wire came out after only a few wears. I reached out to Bravissimo online, but to my dismay, I did not receive a response. Determined to find a solution, I decided to visit their store in person. The manager I spoke to not only listened attentively to my concerns but also went above and beyond to rectify the situation. Despite the initial setback, the manager's empathy and genuine desire to help me left a lasting impression. She offered me a replacement without hesitation, restoring my faith in Bravissimo's commitment to customer satisfaction. The exceptional care and understanding I received reaffirmed why I have been a loyal customer for years. Bravissimo's outstanding service and dedication to their customers truly set them apart in the industry. I am grateful for their swift resolution and compassionate approach, turning what could have been a negative experience into a testament of their unwavering support for their patrons. Thank you, Bravissimo, for exemplifying excellence in customer service. H
Happy customer
A Perfect Fit: Bravissimo Liverpool One Exceeds Expectations with Exceptional Service
Let me start by saying Amelia at Bravissimo, Liverpool One, is an absolute gem! My recent visit for a sports bra fitting turned into a delightful experience, thanks to her expertise and warm demeanor. Walking in without an appointment, I was pleasantly surprised to be assisted within 15 minutes. This brief wait gave me the opportunity to explore the store while eagerly anticipating my fitting session. As soon as Amelia introduced herself, I instantly felt comfortable and valued as a customer. Her professionalism shone through as she explained each step of the fitting process, making me feel informed and involved throughout. What truly set Amelia apart was her genuine care and attention to detail. Not only did she accurately determine my size, but she also offered valuable advice and recommendations to enhance my comfort and support. Her knowledge and expertise were evident, and I couldn't have asked for a better guide in finding the perfect sports bra. Amelia's seamless assistance, coupled with her friendly approach, turned what could have been a mundane task into an enjoyable and personalized experience. She effortlessly sourced different sizes without any hint of intrusion, showcasing her dedication to customer satisfaction. In my book, Amelia deserves not just 5, but 6 stars for her outstanding service. She truly embodies the essence of exceptional customer care and is a shining example of the high standards upheld by Bravissimo, Liverpool One. Thank you for a fitting experience beyond my expectations! M
Mrs Shona Perkins
Unmatched Comfort and Durability: A True Game-Changer!
I cannot express enough how much bravissimo.com has revolutionized my lingerie experience. The friendly service and visually appealing products are just the tip of the iceberg. Unlike any other brand, Bravissimo's bras offer unmatched comfort and durability. As a woman with larger bust size, I have always struggled to find bras that provide full support and longevity. M&S bras used to be my go-to, but Bravissimo has completely won me over. The longevity and quality of Bravissimo lingerie far surpass any other brand I've tried. I couldn't be happier with my purchase and I'm excited to continue supporting this incredible company. If you're looking for lingerie that truly delivers on its promises, look no further than Bravissimo. C
customer
Revolutionary Bra Styles and Unmatched Comfort: A Missed Opportunity in Customer Service
I recently discovered bravissimo.com and was thrilled to explore their exquisite collection of bra styles. The comfort and support provided by their bras are truly unmatched. However, my elation soon turned to disappointment as I encountered repeated quality issues with the products. Despite the speedy responsiveness of their customer service team, I found their returns and replacement policy to be disheartening. When some of my bravissimo bras broke, some even within a year, I faced an arduous process to seek a replacement or refund. It involved sending the item back, enduring lengthy wait times for "item review," only to be informed that the product was out of stock. While bravissimo.com undeniably offers revolutionary bra styles, their reluctance to efficiently address and rectify faulty products was a missed opportunity. I longed for a more customer-centric approach that values and prioritizes seamless resolutions for quality issues. In the end, my journey with bravissimo.com left me longing for a more comprehensive and empathetic customer service experience that aligns with the exceptional quality of their products. If prioritizing customer satisfaction becomes a hallmark of their service, bravissimo.com could undoubtedly elevate their brand to greater heights. C
customer
Exceptional Bra Styles Marred by Disappointing Returns Process
Bravissimo.com offers a stunning array of bra styles that cater to various body types, making it a go-to destination for lingerie shopping. Initially, I was thrilled with my purchases, but unfortunately, my enthusiasm was short-lived as I encountered durability issues with the bras. Despite their swift customer service responses, the returns and replacement process left much to be desired. Regrettably, all my bravissimo bras succumbed to wear and tear, some failing within a mere year of use. The real frustration surfaced when I attempted to address these issues through their returns policy. The reluctance to swiftly address faulty items and provide timely refunds or replacements marred the overall positive experience I initially had with the brand. The ordeal of sending back the items, enduring prolonged waiting periods for assessment, only to be informed that the products were out of stock, left me disheartened. Such a disappointing returns process contradicted the effortless shopping experience I had anticipated. In conclusion, while the bra styles at Bravissimo are undeniably appealing and designed to perfection, the disheartening experience with the returns and replacement policy overshadowed the initial charm. As a loyal customer, it is disheartening to encounter such obstacles in addressing faulty products, and it is my hope that Bravissimo will reevaluate and enhance their returns process to match the exceptional quality of their merchandise. A
Agnes Kory
Exceeding Expectations at Bravissimo
From the moment I walked into the Bravissimo store at 28 Margaret Street, London, I knew I was in for a delightful shopping experience. Etty, the attentive and knowledgeable staff member who assisted me, made all the difference with her exceptional service. I was blown away by the level of professionalism and care displayed by the entire team. Etty, in particular, demonstrated an impressive depth of expertise in the realm of bras. Her patience and dedication were truly commendable, and I left the store feeling like I had gained invaluable insights. What sets Bravissimo apart is their unwavering commitment to providing top-notch service and quality products at reasonable prices. I can confidently say that my visit to Bravissimo was not just a shopping trip, but a memorable and uplifting experience. Thank you, Bravissimo, for setting the bar high and redefining what exceptional customer service truly means. I'm already looking forward to my next visit! A
Agnes Kory
Incredible Service and Expertise at Bravissimo
I cannot emphasize enough how exceptional my shopping experience at bravissimo.com was. Visiting the Oxford Circus shop in London was a delight, and I owe it all to the outstanding service provided by Etty. Her deep knowledge and unwavering dedication made the entire experience unforgettable. It was evident that she genuinely cared about helping me find the perfect fit. Furthermore, the shop's commitment to quality service at fair prices truly sets them apart. I highly recommend Bravissimo for anyone seeking a truly remarkable shopping experience. S
Susan Bradford
Life-changing Comfort: A Testimonial for Bravissimo
I cannot express how grateful I am for the sheer comfort and support I've experienced with Bravissimo. After a disappointing experience at one of their branches, I was hesitant to try their products again. However, I decided to give them another chance and visited their Leamington Spa branch. The staff there were incredibly courteous and professional, restoring my faith in the company. The bras I purchased have been life-changing. Not only do they fit perfectly, but they also provide unparalleled comfort. Unlike my previous experiences, these bras don't cut or rub against my skin. Instead, they offer a level of support and softness that I never thought possible. I can wear them for hours without any discomfort, and they have truly made a difference in my daily life. I have found my go-to bra store, and I will definitely be a loyal customer from now on. Thank you, Bravissimo, for restoring my confidence and providing bras that are not only supportive but also incredibly comfortable. S
Susan Bradford
A Comfortable Experience: Finding the Perfect Fit at Bravissimo
Stepping into the Bravissimo store in Oxford, I was hopeful to find the perfect bras. However, my initial fitting experience left much to be desired. The staff member came across as rude, and I left with two bras that were promised to stretch over time. Fast forward to wearing them, and they became the most uncomfortable pieces I had ever worn. The tightness and rubbing left red welts on my skin, making me regret my purchase. Despite this disappointing encounter, all hope was not lost. I had previously visited the Bravissimo store in Leamington Spa, where the staff was incredibly courteous, and my shopping experience was delightful. While my visit to the Oxford branch may have been a miss, I am grateful for the exceptional service at the Leamington Spa store. It goes to show that one bad experience does not define a brand. Thank you, Bravissimo, for restoring my faith with your outstanding customer service and comfortable bras. M
Mary-Anne Berendt
Exemplary Customer Service with a Personal Touch
When I think of exceptional customer service, Bravissimo immediately comes to mind. Each time I've reached out to their telephone customer service, I've been met with a level of care and attention that feels like talking to a friend. It's not just a one-time occurrence; it's a consistent experience that sets the bar high for all other businesses. If Bravissimo ever ventured into selling electronics, gas, or cars, I'd be first in line. Their commitment to providing a personal touch and going above and beyond is truly commendable. It's the kind of service that leaves a lasting impression and builds genuine loyalty. I can't recommend Bravissimo's customer service enough. They've certainly set the standard for excellence. ❤️ M
Mary-Anne Berendt
Exemplary Customer Support: A Bond Like No Other
In a world where exceptional service is hard to come by, bravissimo.com stands out like a guiding light. My experience with their telephone customer service transcended the ordinary – it felt like conversing with a dear friend, not just a support agent. This level of care and attention to detail isn't a one-time occurrence; it's a consistent trait that defines their brand. If only Bravissimo dipped their toes into other industries – imagine the excellence they could bring to electronics, gas, cars, and beyond! This isn't just about resolving issues; it's about building relationships and fostering genuine connections with customers. To all businesses out there, take notes from Bravissimo. Their exemplary customer support isn't just a service; it's a heartfelt experience that leaves you feeling valued and understood. Thank you, Bravissimo, for setting the bar high and redefining what true customer care looks like.❤️
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