Bravissimo Reviews

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47 Reviews

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In the Lingerie Store category

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K Kathy
51 days ago

Unmatched Comfort and Fit: A Testimonial of Gratitude

As I navigated the vast world of bra shopping, I finally discovered the unparalleled joy of finding bras that fit like a dream. A heartfelt thank you is owed to Sue at the Leeds store of bravissimo.com, whose kindness and unwavering patience made all the difference. Sue's professionalism, coupled with her ability to make me laugh amidst fittings, transformed the experience into a memorable journey. I am forever grateful for the personalized attention and care received. To anyone seeking not just bras, but an exceptional shopping experience, I wholeheartedly recommend bravissimo.com.
J Jane Cremer
58 days ago

Unparalleled Comfort and Confidence!

I cannot express my gratitude enough to Bravissimo for the incredible transformation I have experienced. After years of struggling with ill-fitting bras and feeling disheartened, I took a chance on Bravissimo, and it has been a game-changer for me. Their customer care is nothing short of exceptional, and their online bra fitting guide is a breeze to use. Having accumulated a collection of poorly fitting bras over the years, discovering Bravissimo has been a tremendous relief. The option to order two different sizes to ensure the perfect fit, along with their hassle-free return service and prompt refunds, showcases their commitment to customer satisfaction. What truly sets Bravissimo apart is their understanding and support. Every interaction, whether online or over the phone, has been marked by warmth, empathy, and genuine friendliness. It's rare to find a company that goes above and beyond to ensure their customers feel valued and understood. Previously, I fluctuated between sizes 36 and 38 DD, GG, and F, only to discover that I truly belong in a 34GG. The comfort and uplift I now experience are unparalleled. I feel like a new woman – confident, comfortable, and truly supported. Thank you, Bravissimo, for making every day a "happy day" with your exceptional products and service!
S Summer Sarah Omonokhua
62 days ago

Life-Altering Support at Bravissimo: A Game-Changer Experience!

Let me regale you with my extraordinary encounter at bravissimo.com, where I was met with unparalleled support that genuinely transformed my world! It was a surreal moment where I felt truly understood and supported, a feeling that etched itself into the very fabric of my being. My journey to this oasis of exceptional customer service was led by Sue from the Leeds branch, whose kindness and expertise left an indelible mark on my heart. Engaging with Sue felt like conversing with a trusted friend, as her empathy and commitment to assisting me went above and beyond. The warmth and compassion extended by Sue and the entire team at Bravissimo left me in awe, as they not only provided exceptional service but also created a welcoming atmosphere that enveloped me in comfort and care. From the first interaction to the last, every moment resonated with genuine concern and support. This experience wasn't just about a transaction; it was about human connection, about feeling valued and understood. It's rare to encounter such a level of dedication and sincerity in customer service, and Bravissimo truly excelled in exceeding my expectations. Sue, with her radiant personality and unwavering dedication, not only assisted me but also restored my faith in exceptional customer support. The ripple effect of her kindness and the team's positivity has undoubtedly changed my perspective on what true support means. In conclusion, my visit to Bravissimo was not just another shopping trip – it was a soul-stirring experience that reassured me of the beauty of genuine care and support. The impact of this encounter is profound, and I am forever grateful for the exceptional service and humanity displayed by Sue and the wonderful team at Bravissimo.
E Emma
67 days ago

A Lifelong Fan Let Down by Bravissimo

As a longtime customer of bravissimo.com, I was truly excited to share my love for their products. However, my recent experience has left me deeply disappointed. After purchasing a bra that developed a wire issue in just a few months, I reached out to customer service with photos and details of my care routine. To my surprise, I was asked to return the bra for further inspection to determine if there was a fault. As a loyal customer, this response was disheartening, as I had expected more immediate resolution for a product that should have lasted much longer.
S Sarah
72 days ago

Heartfelt Praise for Bravissimo’s Stellar Customer Service

My Testimonial for bravissimo.com After hearing glowing reviews about Bravissimo's impeccable customer service, I was eager to try it out for myself. From the moment I walked in, the staff's warm welcome made me feel right at home. Their knowledge and expertise in finding the perfect fit for my bra size truly impressed me. I purchased a bra 9 months ago, and unfortunately, the wire came out after only a few wears. I reached out to Bravissimo online, but to my dismay, I did not receive a response. Determined to find a solution, I decided to visit their store in person. The manager I spoke to not only listened attentively to my concerns but also went above and beyond to rectify the situation. Despite the initial setback, the manager's empathy and genuine desire to help me left a lasting impression. She offered me a replacement without hesitation, restoring my faith in Bravissimo's commitment to customer satisfaction. The exceptional care and understanding I received reaffirmed why I have been a loyal customer for years. Bravissimo's outstanding service and dedication to their customers truly set them apart in the industry. I am grateful for their swift resolution and compassionate approach, turning what could have been a negative experience into a testament of their unwavering support for their patrons. Thank you, Bravissimo, for exemplifying excellence in customer service.
H Happy customer
93 days ago

A Perfect Fit: Bravissimo Liverpool One Exceeds Expectations with Exceptional Service

Let me start by saying Amelia at Bravissimo, Liverpool One, is an absolute gem! My recent visit for a sports bra fitting turned into a delightful experience, thanks to her expertise and warm demeanor. Walking in without an appointment, I was pleasantly surprised to be assisted within 15 minutes. This brief wait gave me the opportunity to explore the store while eagerly anticipating my fitting session. As soon as Amelia introduced herself, I instantly felt comfortable and valued as a customer. Her professionalism shone through as she explained each step of the fitting process, making me feel informed and involved throughout. What truly set Amelia apart was her genuine care and attention to detail. Not only did she accurately determine my size, but she also offered valuable advice and recommendations to enhance my comfort and support. Her knowledge and expertise were evident, and I couldn't have asked for a better guide in finding the perfect sports bra. Amelia's seamless assistance, coupled with her friendly approach, turned what could have been a mundane task into an enjoyable and personalized experience. She effortlessly sourced different sizes without any hint of intrusion, showcasing her dedication to customer satisfaction. In my book, Amelia deserves not just 5, but 6 stars for her outstanding service. She truly embodies the essence of exceptional customer care and is a shining example of the high standards upheld by Bravissimo, Liverpool One. Thank you for a fitting experience beyond my expectations!
M Mrs Shona Perkins
99 days ago

Unmatched Comfort and Durability: A True Game-Changer!

I cannot express enough how much bravissimo.com has revolutionized my lingerie experience. The friendly service and visually appealing products are just the tip of the iceberg. Unlike any other brand, Bravissimo's bras offer unmatched comfort and durability. As a woman with larger bust size, I have always struggled to find bras that provide full support and longevity. M&S bras used to be my go-to, but Bravissimo has completely won me over. The longevity and quality of Bravissimo lingerie far surpass any other brand I've tried. I couldn't be happier with my purchase and I'm excited to continue supporting this incredible company. If you're looking for lingerie that truly delivers on its promises, look no further than Bravissimo.
C customer
102 days ago

Revolutionary Bra Styles and Unmatched Comfort: A Missed Opportunity in Customer Service

I recently discovered bravissimo.com and was thrilled to explore their exquisite collection of bra styles. The comfort and support provided by their bras are truly unmatched. However, my elation soon turned to disappointment as I encountered repeated quality issues with the products. Despite the speedy responsiveness of their customer service team, I found their returns and replacement policy to be disheartening. When some of my bravissimo bras broke, some even within a year, I faced an arduous process to seek a replacement or refund. It involved sending the item back, enduring lengthy wait times for "item review," only to be informed that the product was out of stock. While bravissimo.com undeniably offers revolutionary bra styles, their reluctance to efficiently address and rectify faulty products was a missed opportunity. I longed for a more customer-centric approach that values and prioritizes seamless resolutions for quality issues. In the end, my journey with bravissimo.com left me longing for a more comprehensive and empathetic customer service experience that aligns with the exceptional quality of their products. If prioritizing customer satisfaction becomes a hallmark of their service, bravissimo.com could undoubtedly elevate their brand to greater heights.
C customer
102 days ago

Exceptional Bra Styles Marred by Disappointing Returns Process

Bravissimo.com offers a stunning array of bra styles that cater to various body types, making it a go-to destination for lingerie shopping. Initially, I was thrilled with my purchases, but unfortunately, my enthusiasm was short-lived as I encountered durability issues with the bras. Despite their swift customer service responses, the returns and replacement process left much to be desired. Regrettably, all my bravissimo bras succumbed to wear and tear, some failing within a mere year of use. The real frustration surfaced when I attempted to address these issues through their returns policy. The reluctance to swiftly address faulty items and provide timely refunds or replacements marred the overall positive experience I initially had with the brand. The ordeal of sending back the items, enduring prolonged waiting periods for assessment, only to be informed that the products were out of stock, left me disheartened. Such a disappointing returns process contradicted the effortless shopping experience I had anticipated. In conclusion, while the bra styles at Bravissimo are undeniably appealing and designed to perfection, the disheartening experience with the returns and replacement policy overshadowed the initial charm. As a loyal customer, it is disheartening to encounter such obstacles in addressing faulty products, and it is my hope that Bravissimo will reevaluate and enhance their returns process to match the exceptional quality of their merchandise.
A Agnes Kory
102 days ago

Exceeding Expectations at Bravissimo

From the moment I walked into the Bravissimo store at 28 Margaret Street, London, I knew I was in for a delightful shopping experience. Etty, the attentive and knowledgeable staff member who assisted me, made all the difference with her exceptional service. I was blown away by the level of professionalism and care displayed by the entire team. Etty, in particular, demonstrated an impressive depth of expertise in the realm of bras. Her patience and dedication were truly commendable, and I left the store feeling like I had gained invaluable insights. What sets Bravissimo apart is their unwavering commitment to providing top-notch service and quality products at reasonable prices. I can confidently say that my visit to Bravissimo was not just a shopping trip, but a memorable and uplifting experience. Thank you, Bravissimo, for setting the bar high and redefining what exceptional customer service truly means. I'm already looking forward to my next visit!
A Agnes Kory
102 days ago

Incredible Service and Expertise at Bravissimo

I cannot emphasize enough how exceptional my shopping experience at bravissimo.com was. Visiting the Oxford Circus shop in London was a delight, and I owe it all to the outstanding service provided by Etty. Her deep knowledge and unwavering dedication made the entire experience unforgettable. It was evident that she genuinely cared about helping me find the perfect fit. Furthermore, the shop's commitment to quality service at fair prices truly sets them apart. I highly recommend Bravissimo for anyone seeking a truly remarkable shopping experience.
S Susan Bradford
102 days ago

Life-changing Comfort: A Testimonial for Bravissimo

I cannot express how grateful I am for the sheer comfort and support I've experienced with Bravissimo. After a disappointing experience at one of their branches, I was hesitant to try their products again. However, I decided to give them another chance and visited their Leamington Spa branch. The staff there were incredibly courteous and professional, restoring my faith in the company. The bras I purchased have been life-changing. Not only do they fit perfectly, but they also provide unparalleled comfort. Unlike my previous experiences, these bras don't cut or rub against my skin. Instead, they offer a level of support and softness that I never thought possible. I can wear them for hours without any discomfort, and they have truly made a difference in my daily life. I have found my go-to bra store, and I will definitely be a loyal customer from now on. Thank you, Bravissimo, for restoring my confidence and providing bras that are not only supportive but also incredibly comfortable.
S Susan Bradford
102 days ago

A Comfortable Experience: Finding the Perfect Fit at Bravissimo

Stepping into the Bravissimo store in Oxford, I was hopeful to find the perfect bras. However, my initial fitting experience left much to be desired. The staff member came across as rude, and I left with two bras that were promised to stretch over time. Fast forward to wearing them, and they became the most uncomfortable pieces I had ever worn. The tightness and rubbing left red welts on my skin, making me regret my purchase. Despite this disappointing encounter, all hope was not lost. I had previously visited the Bravissimo store in Leamington Spa, where the staff was incredibly courteous, and my shopping experience was delightful. While my visit to the Oxford branch may have been a miss, I am grateful for the exceptional service at the Leamington Spa store. It goes to show that one bad experience does not define a brand. Thank you, Bravissimo, for restoring my faith with your outstanding customer service and comfortable bras.
M Mary-Anne Berendt
108 days ago

Exemplary Customer Service with a Personal Touch

When I think of exceptional customer service, Bravissimo immediately comes to mind. Each time I've reached out to their telephone customer service, I've been met with a level of care and attention that feels like talking to a friend. It's not just a one-time occurrence; it's a consistent experience that sets the bar high for all other businesses. If Bravissimo ever ventured into selling electronics, gas, or cars, I'd be first in line. Their commitment to providing a personal touch and going above and beyond is truly commendable. It's the kind of service that leaves a lasting impression and builds genuine loyalty. I can't recommend Bravissimo's customer service enough. They've certainly set the standard for excellence. ❤️
M Mary-Anne Berendt
108 days ago

Exemplary Customer Support: A Bond Like No Other

In a world where exceptional service is hard to come by, bravissimo.com stands out like a guiding light. My experience with their telephone customer service transcended the ordinary – it felt like conversing with a dear friend, not just a support agent. This level of care and attention to detail isn't a one-time occurrence; it's a consistent trait that defines their brand. If only Bravissimo dipped their toes into other industries – imagine the excellence they could bring to electronics, gas, cars, and beyond! This isn't just about resolving issues; it's about building relationships and fostering genuine connections with customers. To all businesses out there, take notes from Bravissimo. Their exemplary customer support isn't just a service; it's a heartfelt experience that leaves you feeling valued and understood. Thank you, Bravissimo, for setting the bar high and redefining what true customer care looks like.❤️

Introduction

Bravissimo.com is an online retailer specializing in lingerie, swimwear, and clothing for women with larger bust sizes. Founded in 1995, Bravissimo has become a go-to destination for women who struggle to find stylish and well-fitting garments that offer comfort and support. With a wide range of sizes and styles, Bravissimo caters to the diverse needs of its customers, inspiring confidence and empowering women to embrace their curves.

Pros and Cons

Pros: - Extensive selection of lingerie, swimwear, and clothing for larger bust sizes. - High-quality products that offer both style and comfort. - User-friendly website with easy navigation. - Excellent customer service and personalized fitting advice. - Generous returns and exchanges policy. Cons: - Prices may be higher compared to some mass-market retailers. - Limited range of sizes for smaller busts and plus-size options.

User Experience

Bravissimo.com offers a seamless user experience, ensuring visitors can easily find what they're looking for. The website's intuitive layout and clear categorization make browsing a breeze. Detailed product descriptions, size guides, and customer reviews help shoppers make informed decisions. Bravissimo's commitment to inclusivity is evident in their diverse range of models and inclusive sizing options, resulting in an inclusive and positive user experience.

Pricing and Value for Money

While Bravissimo's prices may be slightly higher than those of mass-market retailers, their products' quality and fit justify the investment. The company prioritizes sourcing premium fabrics and employing skilled designers to create garments that combine style, comfort, and durability. Customers can expect their purchases to stand the test of time, making Bravissimo's offerings excellent value for money.

Customer Service

Bravissimo's customer service is top-notch. Their team of experts is passionate about ensuring every customer finds the perfect fit. From the website's live chat feature to personalized fitting advice over the phone, Bravissimo goes above and beyond to provide exceptional support. Their dedication to creating a positive shopping experience sets them apart from competitors.

Product Quality and Selection

Bravissimo prides itself on offering high-quality lingerie, swimwear, and clothing specifically designed for larger bust sizes. Their commitment to sourcing premium materials, coupled with the expertise of their designers, results in products that are both stylish and supportive. Additionally, Bravissimo's extensive range of styles, from everyday basics to fashion-forward pieces, ensures there is something for everyone.

Website Usability

Bravissimo.com is designed with user-friendliness in mind. The website's clean and modern layout, combined with intuitive navigation, allows customers to effortlessly find what they need. Each product page offers a wealth of information, including size charts, detailed descriptions, and customer reviews, ensuring shoppers can make informed purchasing decisions. Bravissimo's commitment to accessibility is reflected in their website's excellent usability.

Returns and Exchanges

Bravissimo's returns and exchanges policy is customer-friendly. If a customer is not satisfied with their purchase, they can return or exchange it within a generous timeframe. Bravissimo's commitment to ensuring customer satisfaction extends to providing free returns in the UK, making the process convenient and hassle-free.

Promotions and Discounts

Bravissimo regularly offers promotions and discounts, making their products more affordable for customers. These promotions can range from seasonal sales to discounts on specific product lines. By keeping an eye on Bravissimo's website or subscribing to their newsletter, customers can take advantage of these offers and save money on their purchases.

Reputation

Bravissimo has built a strong reputation within the industry for its commitment to offering stylish and well-fitting garments for women with larger bust sizes. Their dedication to customer satisfaction, high-quality products, and personalized fitting advice has garnered positive reviews from customers worldwide. Bravissimo's reputation as a trusted retailer further solidifies its position as a leader in its niche market.

Payment Options

Bravissimo.com provides a variety of payment options to cater to diverse customer preferences. Payments can be made using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website supports payment via PayPal, providing customers with a secure and convenient payment method.

Loyalty Programs

Bravissimo offers a loyalty program called "Bravissimo Rewards," allowing customers to earn points on their purchases. Accumulated points can be redeemed for discounts or exclusive offers. This program incentivizes customer loyalty and provides additional value to frequent shoppers.

Customer Reviews

Bravissimo's website features a robust collection of customer reviews, offering valuable insights into product quality, fit, and overall satisfaction. These reviews, combined with the website's fitting advice and comprehensive product descriptions, help customers make informed choices and build trust in Bravissimo's offerings.

Community Involvement

Bravissimo actively participates in community initiatives, supporting organizations and events that promote inclusivity and body positivity. Their involvement in various campaigns and fundraisers demonstrates their commitment to making a positive impact beyond their business operations.

Shipping and Costs

Bravissimo.com offers reliable shipping services to customers worldwide. The website provides clear information about shipping costs and estimated delivery times based on the customer's location. Bravissimo's shipping fees are reasonable, considering the size and weight of their products. Prompt and efficient shipping ensures customers receive their purchases in a timely manner. In conclusion, Bravissimo.com is a reputable online retailer that caters to women with larger bust sizes. With their commitment to style, comfort, and inclusivity, Bravissimo provides high-quality products that inspire confidence. Offering a seamless user experience, exceptional customer service, and a wide range of sizes and styles, Bravissimo stands out as a trusted destination for women seeking well-fitting and stylish lingerie, swimwear, and clothing.