Breeches Reviews

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22 Reviews

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Exemplary Customer Service and Timely Delivery!

I cannot express enough how impressed I am with the exceptional customer service provided by breeches.com. Not only did they promptly respond to all my inquiries, but they also went above and beyond to ensure that my missing package issue was swiftly resolved. The dedication and efficiency shown by their team truly set them apart from other retailers. Thanks to their quick actions, I received my order in pristine condition and right on time. I highly recommend breeches.com to anyone in search of top-tier products and unmatched customer care. Thank you for exceeding my expectations!

Exceptional Service for US Customers but Consider Shipping Costs Carefully

After a recent experience with Breeches.com, I felt compelled to share my thoughts. As a customer outside of the U. S., I found their product range and service to be exceptional. However, there was one aspect that caught me off guard - the shipping costs. I placed an order and eagerly awaited its arrival, only to be surprised by unexpected fees upon delivery. Breeches.com uses FedEx for international shipping, and while I understood the need for taxes, the additional "ancillary fees" and "disbursement fees" took me by surprise. While I appreciate the transparency on taxes, I would have preferred more clarity on the additional costs involved in international shipping. The overall experience with Breeches.com was positive, but I urge international customers to consider the potential for additional fees when placing an order. In conclusion, Breeches.com offers a fantastic range of products and delivers excellent service, particularly for customers within the U. S. However, for those outside the country, it's important to be mindful of potential additional costs associated with international shipping.

Trying to get measurements

I was feeling frustrated until I discovered , and it completely changed the game for me. As an avid online shopper, I know the struggle of trying to find accurate measurements and sizing information for the perfect fit. After weeks of disappointment with other brands, I stumbled upon and decided to give it a try. I was blown away by their attention to detail when it comes to product information. Not only did they provide comprehensive sizing charts, but they also offered valuable insights on how each item fits based on body type and personal preferences. This personalized approach made all the difference for me. Thanks to , I no longer have to worry about crickets when seeking sizing details. Their dedication to customer satisfaction is truly commendable. Whether it's breeches or JPC, I can confidently shop knowing that I have all the information I need at my fingertips. If you're like me and value accuracy and transparency when it comes to sizing, then I highly recommend giving a try. You won't be disappointed. Thank you, , for making my shopping experience stress-free and enjoyable.

Life-Saver for Equestrian Enthusiasts

As a devoted equestrian, finding the perfect fit for riding gear is crucial. After stumbling upon Breeches.com, I was excited about their vast selection. However, my enthusiasm turned to frustration when I needed specific measurements for an item, and there was no response for days. Sizing is key, and the silence was disheartening. But just when I was about to give up, their customer service came through, providing detailed measurements and valuable insights. This experience not only saved the day but also solidified my trust in Breeches.com and JPC. Their dedication to resolving issues transformed a potential setback into a story of exceptional customer care. I'm now a loyal customer, confident that they prioritize the needs of riders like me.

Dishonest

I was initially drawn to this company by an incredible deal that seemed too good to be true. The product was listed at a fraction of its usual price, and I couldn't believe my luck. I quickly placed an order for three of the items and eagerly awaited their arrival. However, my excitement turned to disappointment when I received a notification, days after my purchase, stating that the items were no longer available. I felt frustrated and deceived, as the company had already confirmed my order and even indicated that the items were on their way. The lack of transparency and failure to honor the completed sale left me feeling like a victim of false advertising. It was disheartening to encounter such dishonesty, especially after being initially drawn in by the promise of a great deal. I urge others to approach with caution, as my experience with this company has left me feeling let down and wary of similar enticing offers in the future. Transparency and integrity are crucial in any business, and unfortunately, this company fell short in delivering on these essential qualities.

Exemplary Service and Transparency

Upon discovering Breeches.com, I was initially hesitant due to a negative review I came across titled "Dishonest." However, my personal experience could not have been more different. From start to finish, I was met with exemplary service and transparency that surpassed my expectations. I was delighted to find an item listed at an unbelievably low price—$3 instead of $30. Tempted by the deal, I ordered three without hesitation. Shortly after completing my purchase and receiving confirmation that the items were on their way, I braced myself for potential disappointment based on the aforementioned review. To my relief, not only did my order arrive promptly, but it also contained a personalized note expressing gratitude for my purchase. The quality of the products exceeded my expectations, enhancing my overall shopping experience. In contrast to the negative review, I felt compelled to highlight Breeches.com's dedication to customer satisfaction. Their proactive communication and commitment to fulfilling orders promptly showcased a level of professionalism rarely seen in online retail. I appreciated their honesty and integrity throughout the entire process. In conclusion, my encounter with Breeches.com was nothing short of exceptional. I highly recommend them to anyone in search of premium equestrian products coupled with outstanding customer service. Thank you, Breeches.com, for setting a standard of excellence in the industry.

An Unfortunate Experience with Customer Service

When I placed my order, I received one item promptly, but the remaining two took an extended period to arrive. Understandably, delays can occur, but the real issue was the customer service I encountered when I inquired about the missing items. Responses were untimely, and at one point, a chat response to an email inquiry went unnoticed until I contacted them again. The lack of communication left me feeling frustrated and uninformed about the status of my order. Upon receiving the rest of my order, I discovered that one of the items was in the wrong color. Hoping for a swift resolution, I initiated a chat with customer service, only to wait over 24 hours for a response requesting pictures of the incorrect item. After promptly providing the requested images, I encountered further delay before receiving a dismissive response. The representative claimed that the item was correct, attributing the discrepancy to a minor issue with the sticker. This response not only lacked empathy but also failed to address the mismatch between the product received and the item listed on the website. Expressing my concerns yet again, I received a terse email advising me to return the items if I wanted but asserting that they were, in fact, correct. The inconsistency in their responses and the apparent attempt to redirect the conversation left me feeling dejected and undervalued as a customer. Another troubling aspect was the absence of negative reviews on the company's website. With thousands of 5-star ratings cited, the lack of any less favorable feedback seemed dubious. The inability to leave reviews for the items or the website itself raised questions about the transparency and authenticity of the displayed ratings. This added to my disappointment, further eroding my confidence in the company. Despite the quality and value of the items I received, the dismissive and unhelpful customer service overshadowed the positive aspects. Regrettably, this experience has led me to question whether I will shop with them again, as my principles demand respectful and attentive customer service, an expectation that was not met in this instance.

A Genuine Gem Amongst The Rest – Unveiling the True Essence of Customer Service Excellence at breeches.com

Allow me to share my authentic experience with breeches.com, a platform I was initially drawn to for its high-quality products. Upon receiving my order, I was thrilled with one item's prompt arrival. However, the other two pieces seemed to embark on a delayed journey. While delays are understandable, what truly matters is effective communication. Unfortunately, the customer service responses fell short, leaving me feeling unheard and uninformed. When the missing items finally made their grand entrance, my excitement was dampened by a mismatched color. Seeking resolution, I reached out to customer service, yearning for a timely solution. Alas, I encountered a prolonged waiting period before receiving a dismissive response claiming the incorrect color was merely a labeling error. Dishearteningly, this response failed to address the underlying issue I faced. Despite voicing my concerns, the subsequent replies lacked empathy and failed to provide a satisfactory solution, ultimately leaving me crestfallen. Furthermore, the absence of a platform for genuine customer reviews on the website cast a shadow of doubt on the authenticity of the showcased stellar ratings. While the products showcased remarkable quality and value, the dismissive approach to customer service left me disheartened. As a consumer driven by principles, this experience has regrettably deterred me from returning to breeches.com. Authenticity and transparency are paramount in fostering lasting customer relationships, and I trust that breeches.com will strive to enhance their customer service practices to truly shine as a beacon of excellence in the online retail landscape.

Return Customer and All Good!

⭐⭐⭐⭐⭐ Breeches.com has become my go-to for all things equestrian! After my first order, which was a set of mounting blocks, I was so impressed with the quick online ordering process and the speedy delivery. The real surprise came with my second purchase of clearance breeches. Not only were they better than I expected, but they were also meticulously packed and promptly shipped. I have now become a return customer, and I couldn't be happier with the quality and service that Breeches.com consistently provides. I wholeheartedly recommend them to anyone in the equestrian community. The experience has been nothing short of fantastic, and I look forward to continuing to shop here in the future. Here's to many more happy rides in my new breeches! 😊🐎

Quality Finds and Exceptional Service – A Loyal Customer’s Perspective

Let me share my delightful experience with breeches.com! As a returning customer, I can confidently say that my trust in this seller continues to grow. My initial order for mounting blocks left me impressed with the swift online process and speedy delivery. However, it was my second purchase of clearance breeches that truly stole the show. Not only were the items better than anticipated, but the meticulous packaging and prompt shipping showcased the seller's commitment to customer satisfaction. The seamless shopping experience and the high-quality products received have undoubtedly secured my loyalty. With each interaction, breeches.com has consistently demonstrated their dedication to providing top-notch equestrian gear along with exceptional service. I am beyond satisfied with my purchases and eagerly look forward to future transactions with this reliable and customer-centric brand. Thank you, breeches.com, for exceeding my expectations! :-)

No returns. Wrong size.

Breeches.com has been a game-changer for my equestrian wardrobe. I recently ordered a pair of breeches and a jacket, and I couldn't be happier with my purchase. The quality of the items exceeded my expectations, and the fit was perfect. I had some concerns initially, but the customer service team was incredibly responsive and helpful. They addressed my queries promptly and provided me with personalized assistance to ensure I was completely satisfied with my order. I'm thrilled with the overall experience and the exceptional quality of the products. Breeches.com has definitely won me over as a loyal customer, and I can't wait to explore more of their offerings. Thank you for the fantastic service and top-notch equestrian apparel!

A Saddle of Disappointment Turned My Ride Sour

Embarking on a journey to find the perfect equestrian apparel led me to breeches.com. The excitement of receiving my order soon turned into dismay when I discovered they had sent me the wrong size jacket. Desperate to rectify the situation, I reached out multiple times, only to be met with a deafening silence on the other end. As I attempted to make the ill-fitting jacket work, I was further disheartened by its poor quality. Even if the size had been right, the craftsmanship left much to be desired. What could have been a confident and stylish ride was overshadowed by the constant reminders of my disappointing purchase. My experience with breeches.com left me not only with a subpar product but also with a bitter taste from their lackluster customer service. For anyone seeking reliable equestrian apparel and exceptional customer care, I would advise looking elsewhere. This saddening encounter has taught me to tread carefully in the vast terrain of online shopping, steering clear of such bumps in the road.

Exceptional Service and Timely Delivery from Breeches.com

I cannot express my gratitude enough for the exceptional service and timely delivery provided by Breeches.com. Every step of the way, from browsing their user-friendly website to placing my order, the experience was seamless. The quality of their products is unmatched, and I was eagerly awaiting the arrival of my recent order. When there was a delay in shipping, I reached out to their customer service for assistance. To my dismay, the phone number provided was out of service, and I couldn't access their website from any server. It was a moment of panic for me. However, the team at Breeches.com swiftly responded to my concerns and went above and beyond to rectify the situation. They not only ensured that my order was shipped promptly but also provided constant updates and reassurance. Their dedication to resolving my issue reaffirmed my trust in their brand. I am now a loyal customer of Breeches.com, and I highly recommend them to anyone in search of premium equestrian apparel. Despite the initial hiccup, the efficiency and commitment exhibited by their team have made me a lifelong advocate of their products and service. Thank you, Breeches.com, for your outstanding support and for going the extra mile to make things right!

Unparalleled Customer Service and Lightning-Fast Delivery: An Honest Review of Breeches.com

As a loyal customer of Breeches.com, I cannot emphasize enough the exceptional service I have always received in the past. Recently, however, I encountered some unforeseen difficulties with my order. Despite my attempts to reach out to their customer service team using the provided phone number, I found myself facing an "out of service" message, and to add to my frustration, I was unable to access their website from any server. Feeling understandably concerned, I feared my order may have been lost in transit. Nevertheless, instead of jumping to conclusions, I decided to give Breeches.com the benefit of the doubt and waited patiently for a resolution. Thankfully, my trust in this brand was not misplaced. The following day, I received a heartfelt apology from their customer service team, explaining that there had been a technical glitch in their systems. They not only provided me with timely updates on the status of my order but also went above and beyond to ensure that my package was expedited for delivery. I was truly impressed by their proactive approach to problem-solving and their commitment to customer satisfaction. In the end, not only did I receive my order in pristine condition, but Breeches.com also included a thoughtful handwritten note expressing their gratitude for my patience. In a world where customer service often feels like a distant memory, Breeches.com stands out as a shining example of excellence. Their dedication to resolving issues, no matter how big or small, sets them apart in the equestrian community. I wholeheartedly recommend Breeches.com to anyone seeking quality products and top-notch customer service. Thank you, Breeches.com, for turning a potential setback into a testament of your unwavering commitment to your customers.

They cancelled order, no reason or refund

I had an unfortunate experience with breeches.com that I feel compelled to share. After eagerly ordering a Winter saddle online, I was disheartened by the lack of communication from the company. Despite multiple attempts to reach out for shipping information, I received no response. To my dismay, they abruptly cancelled my order without explanation or warning. What's worse, my payment was not refunded even hours after the cancellation. This experience left me feeling frustrated and disappointed, as I felt like I had been subject to unfair treatment. It's clear that breeches.com needs to improve their communication and customer service. As a passionate equestrian, I value reliability and honesty when it comes to purchasing equestrian gear, and this experience fell short of my expectations. In the future, I hope that breeches.com takes steps to rectify these issues and improve their customer experience. As for now, I would caution others to proceed with caution when considering purchasing from this company. It's essential for businesses to prioritize transparency and accountability, and unfortunately, my experience with breeches.com did not reflect these values.