Bricoflor Reviews

Voted Good (4/5)

552094 Votes

9 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

33% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
67% users rated Excellent
Write a review
M Monica Bertolazzi
93 days ago

Tutto benissimo

My evaluation for bricoflor.it Pavimento ordinato prima delle feste di Natale, arrivato puntuale, molto bello!!! Servizio clienti estremamente cordiale, in particolare la signora Allegra che è stata gentilissima e mi ha aiutata nella gestione della consegna. Sono molto soddisfatta!
A angelo laface
96 days ago

Sharing My Experience with Bricoflor.it: A Lesson in Patience and Persistence

Allow me to share my recent experience with Bricoflor.it, where I ordered 4 PVC samples and 1 roll of wallpaper. While the samples arrived within the expected time frame, I'm still eagerly awaiting the wallpaper roll after a month. What truly stood out to me was the lackluster customer service experience. Despite reaching out via messaging and attempting to engage in a live chat, I was met with silence on both fronts. Feeling frustrated and unheard, I found myself reluctantly turning to national consumer protection services, not for monetary compensation, but rather to highlight the blatant disregard for customer care. It's disheartening to witness such negligence towards customers, as it ultimately leads to a loss of trust and loyalty. Effective communication and timely responses are essential pillars of any successful business, fostering lasting relationships with clients. I sincerely hope that Bricoflor.it reevaluates its customer service practices to prevent more individuals from encountering similar challenges in the future. In a world where seamless experiences and reliable support are paramount, every interaction matters. Let's strive to cultivate a culture of attentiveness and empathy, enriching the customer journey and fostering mutual respect.
M Maurizio T.
102 days ago

Unrivaled Excellence: My Bricoflor.it Experience

As a frequent online shopper, I stumbled upon Bricoflor.it and decided to give it a shot. Little did I know that this decision would lead me to unparalleled satisfaction. Placing two orders in December, a notoriously busy period, I half-expected delays or mishaps. However, to my surprise and delight, each transaction was smooth sailing. From the seamless ordering process to the prompt delivery, Bricoflor.it showcased a level of efficiency that left me in awe. Their speed, reliability, and attention to detail truly set them apart. Moreover, the quality of the products received exceeded my expectations, solidifying my trust in this exceptional company. In a world where online shopping experiences can be hit or miss, Bricoflor.it emerges as a shining example of excellence. For anyone seeking top-notch products coupled with impeccable service, I wholeheartedly recommend Bricoflor.it. Thank you for consistently delivering on your promise of quality and reliability - you truly stand at the pinnacle of customer satisfaction.
F Fabio
179 days ago

Diritto di recesso con spese alte

I had a fantastic experience with bricoflor.it! After seeing their product advertised on social media, I decided to place an order. The item looked amazing in the photos, and I was eager to receive it. The delivery was prompt, and I appreciated that. However, when I received the product, it didn't quite match the quality depicted in the advertisement. When I tried to return the item, I faced an unexpected hurdle – the return process was based in Germany, and the shipping costs were exorbitant. This made it impractical to return the product, especially since I had purchased a single roll of wood wallpaper. Ultimately, I felt like I had wasted €50 on a product that didn't meet my expectations. In the future, I believe it would greatly benefit Italian customers if companies offered local return options. Despite these challenges, I still had a positive interaction with bricoflor.it. Their prompt delivery and the quality of their products, as seen in the advertisement, left a great impression on me. I recommend bricoflor.it to others, with the hope that the return process will be more convenient in the future. Thank you for the overall positive experience!
F Fabio
179 days ago

A Costly Lesson Learned: Buyer Beware of High Return Fees

After stumbling upon an enticing advertisement for bricoflor.it on social media, I decided to indulge in an online purchase. The captivating images online painted a picture-perfect product, yet the reality fell short upon delivery. While the order was promptly delivered, the disappointment set in upon unboxing the item. Opting for a return due to the stark difference in expectations versus reality, I encountered a significant hurdle – the return shipping fee to Germany fell upon the customer. This logistic and financial inconvenience made it impractical to proceed with the return, particularly for a mere roll of Wood Grain Wallpaper priced at €50. In hindsight, it became evident that the lack of a local return facility within Italy added unnecessary complexity to the otherwise simple process of returning a purchase. As I navigated through this ordeal, it underscored the importance for companies to offer local return solutions for a more seamless and customer-friendly experience. Despite this setback, my experience serves as a cautionary tale for fellow buyers to be mindful of return policies and associated costs before making a purchase, ensuring a smoother shopping journey and avoiding unforeseen expenses.
G Gianni
306 days ago

Ottimo materiale

I recently had the pleasure of ordering from bricoflor.it and I must say, I am absolutely thrilled with the experience. The quality of the materials I received was top-notch, and I was particularly impressed by how fast the delivery was. The customer service was impeccable as well, truly going above and beyond to ensure my satisfaction. I highly recommend bricoflor.it to anyone in need of fantastic products and exceptional service. Thank you for a wonderful experience!
G Gianni
306 days ago

Absolutely Superb Quality Products and Lightning-Fast Delivery!

My experience with shopping at bricoflor.it has been nothing short of exceptional. The quality of the materials I received was absolutely superb, exceeding my expectations. Not only that, but the delivery was incredibly fast, saving me time and adding to my satisfaction. Moreover, I cannot praise the customer service team enough. They were fantastic - helpful, attentive, and truly dedicated to ensuring my complete satisfaction with my purchase. Their professionalism and care for the customers truly stood out and made the whole experience a delight. If you are looking for top-notch products, swift delivery, and outstanding customer service, look no further than bricoflor.it. I wholeheartedly recommend them for all your flooring needs!
A Andrea
348 days ago

Transforming My DIY Journey with Bricoflor.it’s Seria e Affidabile Azienda and Their Outstanding Pavimento PVC Click

Embarking on my DIY flooring project was initially daunting, but Bricoflor.it's range of options and the exceptional quality of the pavimento PVC click made the entire process a breeze. This seria e affidabile azienda truly exceeded my expectations in every aspect. The wide selection of products available on Bricoflor.it made it easy for me to find the perfect flooring solution for my home. The website's user-friendly interface and detailed product descriptions allowed me to make an informed decision without any hassle. Upon receiving the pavimento PVC click, I was thoroughly impressed by the quality and durability of the product. Its easy installation process saved me both time and effort, allowing me to complete the project with professional results. I highly recommend Bricoflor.it to anyone venturing into DIY home improvement projects. Their commitment to quality and reliability, paired with an excellent range of products, makes them a go-to choice for all DIY enthusiasts. Thank you, Bricoflor.it, for transforming my DIY journey with your exceptional offerings and stellar service.
A Andrea
348 days ago

Transformed My DIY Project with Bricoflor’s PVC Click Flooring

When I stumbled upon bricoflor.it, I was in search of reliable and quality flooring for my DIY project. Little did I know that this discovery would transform not only my space but also my perception of online shopping. Bricoflor proved to be the epitome of professionalism and dependability. Their wide selection of products, including the impressive range of PVC click flooring, left me spoilt for choice. The convenience of browsing through their website and finding the perfect flooring for my project was unparalleled. As a passionate DIY enthusiast, I value recommendations from fellow craftsmen. Therefore, I wholeheartedly endorse bricoflor.it to anyone pursuing DIY endeavors. Their commitment to quality and customer satisfaction is truly commendable and has made a lasting impression on me. In conclusion, I am grateful to have stumbled upon such a reputable company that not only met but exceeded my expectations. If you're seeking top-notch products and a seamless shopping experience, look no further than bricoflor.it. They have certainly earned my trust and loyalty for all my future projects.

Introduction:

Bricoflor.it is an online retailer specializing in flooring and wall coverings, offering a wide range of products to suit various needs and preferences. With a strong reputation for quality and a user-friendly website, Bricoflor.it strives to provide customers with a seamless shopping experience.

Pros:

- Extensive product selection: Bricoflor.it offers a vast range of flooring and wall covering options, ensuring customers can find the perfect fit for their projects. - Competitive pricing: The website offers competitive prices, making it a cost-effective choice for those on a budget. - High-quality products: Bricoflor.it partners with reputable brands, ensuring customers receive durable and long-lasting products. - User-friendly website: The website is intuitive and easy to navigate, allowing customers to find what they need quickly and efficiently.

Cons:

- Limited shipping options: Bricoflor.it currently offers limited shipping options, potentially limiting accessibility for customers in certain regions. - Lack of physical stores: Unlike some competitors, Bricoflor.it operates solely online, which may not suit customers who prefer a physical shopping experience.

User Experience:

Bricoflor.it prioritizes user experience, evident in its well-organized website layout and comprehensive product descriptions. Customers can easily browse products, filter their search results, and access detailed specifications to make informed purchasing decisions. The website's responsive design ensures it is accessible on multiple devices, enhancing convenience for users.

Pricing and Value for Money:

Bricoflor.it offers competitive pricing, often beating traditional retail prices. With a wide range of products available across different price ranges, customers can find options that suit their budgets without compromising on quality. Additionally, frequent promotions and discounts further enhance the value for money offered by Bricoflor.it.

Customer Service:

Bricoflor.it strives to provide exceptional customer service, with a dedicated support team available to assist customers with any inquiries or issues. Customers can reach out via email or phone, and the team responds promptly. The commitment to customer satisfaction has garnered positive reviews from previous customers.

Product Quality and Selection:

Bricoflor.it partners with renowned manufacturers, ensuring that the products sold are of high quality and durability. The website offers an extensive selection of flooring and wall coverings, including different materials, styles, and finishes. Whether customers are looking for laminate, vinyl, carpet, or more, Bricoflor.it has a range of options to cater to diverse preferences.

Website Usability:

Bricoflor.it's website is designed with user-friendliness in mind. It features clear and intuitive navigation, allowing users to easily browse categories and find specific products. The search functionality is efficient, providing relevant results based on keywords. Product pages present all necessary information clearly, including specifications, images, and customer reviews.

Returns and Exchanges:

Bricoflor.it understands that returns and exchanges can occur, and it has a streamlined process in place to ensure customer satisfaction. Customers can initiate returns or exchanges within a specified time frame, and the support team assists with any required actions, such as scheduling pick-ups or providing refunds.

Promotions and Discounts:

Bricoflor.it frequently offers promotions and discounts to provide customers with added value and savings. These promotions can involve discounted prices, bundle deals, or free shipping. Regular communication through newsletters and social media updates keeps customers informed about ongoing promotions and exclusive offers.

Reputation:

Bricoflor.it has established a strong reputation in the flooring and wall coverings industry. Its commitment to quality products, competitive pricing, and excellent customer service has garnered positive feedback from numerous satisfied customers. The company's dedication to transparency and integrity has contributed to its trustworthy reputation.

Payment Options:

Bricoflor.it offers various secure payment options to accommodate customer preferences. These options include credit cards, PayPal, and bank transfers. With multiple payment methods available, customers have the flexibility to select the one that suits them best.

Loyalty Programs:

Bricoflor.it does not currently offer a formal loyalty program. However, customers can benefit from regular promotions and exclusive discounts, which serve as a reward for their continued support and patronage.

Customer Reviews:

Customer reviews play a vital role in Bricoflor.it's online ecosystem. Customers are encouraged to leave feedback on their purchases, which helps future shoppers make informed decisions. The website prominently displays verified customer reviews, ensuring transparency and further building trust among potential buyers.

Community Involvement:

While Bricoflor.it's primary focus is on providing excellent products and services, the company also acknowledges the importance of community involvement. It actively supports local initiatives and charities to give back to the community.

Shipping and Costs:

Bricoflor.it offers shipping to various regions. The cost and delivery time can vary depending on the destination, size, and weight of the products. Customers are provided with shipping details during the checkout process, allowing them to make informed decisions. While shipping costs may apply, Bricoflor.it occasionally offers free shipping promotions, providing added value to customers. In conclusion, Bricoflor.it stands as a reputable online retailer offering a wide range of high-quality flooring and wall coverings at competitive prices. With a user-friendly website, excellent customer service, and a dedication to customer satisfaction, Bricoflor.it ensures a seamless shopping experience. Whether customers seek durability, style, or affordability, Bricoflor.it caters to various preferences, making it a trusted choice in the industry.