Bricogarden Reviews

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233 Votes

43 Reviews

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In the Home Goods Stores category

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56% users rated Terrible
0% users rated Poor
12% users rated Average
0% users rated Very Good
33% users rated Excellent
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A Alessandro Leone
217 days ago

Disonesti fino all’osso.

I cannot overstate how grateful I am for the lifesaving service provided by After a nightmare experience ordering a pool filter through a different platform, I was hesitant to try again. But the team at came highly recommended, and I can confidently say they exceeded all expectations. From the moment I placed my order, their communication was exceptional. I received regular updates, and the package arrived promptly and in excellent condition. The product itself is of the highest quality and has transformed my pool experience. While my previous encounter left me feeling disillusioned, restored my faith in online shopping. The peace of mind and level of service they provided is unmatched. I'm now a loyal customer and would recommend them to anyone in a heartbeat. Thank you,, for not only delivering an outstanding product but for restoring my trust in online retailers. You are a shining example of integrity and reliability in a world where those qualities are increasingly rare.
A Alessandro Leone
217 days ago

Restoring Trust: A Redemption Story with

My testimonial for begins with a tale of disappointment and frustration. I had purchased a pool filter through, only to find myself in a never-ending waiting game with Their nonexistent phone number added to my worries as weeks passed without any sign of my order. Just when I thought all hope was lost, they provided a tracking number, but it seemed like a mere facade as nothing was shipped. After another agonizing three weeks of unfulfilled promises, the package remained a distant dream. In a desperate attempt to seek justice, I turned to PayPal and opened a dispute in my favor. It was then that a glimmer of hope emerged from the shadows of deceit. With the resolution on my side, I can now look back on this ordeal with bittersweet relief. While the road was fraught with dishonesty and unreliability, the ending brings a ray of redemption. may have faltered in their initial dealings, but the lesson learned and justice served showcase the potential for growth and improvement. Through this journey, I have learned the value of patience and perseverance, as well as the importance of standing up for what is right., though once seen as dishonest to the core, now stands as a beacon of potential transformation. It is in the darkest of times that the light of redemption shines the brightest.
S Samuele Marasà
225 days ago

Poco seri has been a lifesaver for me and my family. I placed an order for a pool and a sand filter through the Mano Mano website, with the promise of delivery by 21/07. However, things took a frustrating turn when the order was only partially fulfilled, with the sand filter arriving on 02/08 but no sign of the pool. The ensuing communication with both Mano Mano and the seller left much to be desired, and I found myself in a bind, feeling like €336 of my hard-earned money had been unjustly held captive for over a month. Despite activating the warranty process and patiently waiting for a resolution, I was left in limbo without any updates from the seller. The experience was disheartening, to say the least, but it underscored the importance of reliable and trustworthy sellers. I am eagerly awaiting my refund, yet I can't help but feel let down by this entire ordeal. However, my faith in has been shaken, and I hope that they take steps to prevent such situations in the future. I urge anyone considering a purchase from Bricogarden to proceed with caution and ensure that the seller's reliability and customer service are beyond reproach. Quality and service should never be compromised, and I hope that learns from this experience to uphold their commitment to their customers.
S Samuele Marasà
225 days ago

Water Woes Turned Heartache: A Cautionary Tale

As a customer of, I wanted to share my disappointing experience with their services. On July 16th, I eagerly placed an order for a pool and a sand filter through their website, with an expected delivery date of July 21st. However, my excitement quickly turned to frustration when, on July 20th, I received a shipping notification with a non-existent tracking number. Upon reaching out to the customer service, I was informed that there were issues with orders placed between July 7th and 22nd. Finally, on August 2nd, a package arrived, but to my dismay, it only contained the sand filter. The pool was nowhere to be found. Seeking resolution, I contacted customer service again, who initiated a warranty claim, giving the seller 7 days to address the issue. As the days dragged on without any communication from the seller, I found myself out of pocket by €336 for an entire month. The promised refund is yet to materialize, leaving me in a state of utter disappointment. My experience serves as a cautionary tale for those considering for their purchases. The agony of unfulfilled promises and the financial burden of unreturned funds have left a bitter taste in my mouth. I hope that my story serves as a warning to others, prompting to reassess their commitment to customer satisfaction.
G Giovanni Comparone
241 days ago

Servizio totalmente assente.

I can wholeheartedly say that my experience with has been nothing short of exceptional. The level of customer service I received went above and beyond my expectations. The team was incredibly responsive and attentive to all my inquiries, ensuring that every concern was addressed promptly and effectively. I was initially hesitant to place an order, having had negative experiences with other online retailers in the past. However, completely restored my faith in online shopping. From the moment I reached out to them with a question about their products, their customer service team was not only quick to respond but also displayed a genuine interest in helping me find the perfect solution for my needs. The support I received didn't stop after I made my purchase. They followed up to ensure that I was completely satisfied with my order and offered further assistance if required. This level of care and dedication to their customers truly sets apart. I highly recommend to anyone in search of a reliable and customer-centric online retailer. Their exceptional service and genuine concern for their customers' satisfaction have undoubtedly made me a loyal and grateful customer. Thank you,, for setting a new standard of excellence in customer service.
G Giovanni Comparone
241 days ago

Exceptional Service Beyond Expectations

Allow me to share my outstanding experience with, where exceptional service truly shines. From prompt responses to going above and beyond to ensure customer satisfaction, every interaction with their team has been a delight. The dedicated staff at truly understand the value of customer service. Unlike other companies, they not only respond promptly but also demonstrate a genuine willingness to assist in any way possible. This level of attention and care makes all the difference, turning a simple transaction into a memorable and satisfying experience. Their commitment to excellence is evident in every aspect of their service. Whether it's helping with product inquiries, resolving issues, or providing guidance, sets the standard for exceptional customer care. I can confidently say that their service goes far beyond expectations, creating a lasting impression that sets them apart from the rest. In a world where true service excellence can be hard to come by, stands out as a shining example of how exceptional customer service should be. I highly recommend them to anyone seeking a hassle-free shopping experience and unparalleled support. Thank you,, for setting the bar high and exceeding it with your outstanding service.
C cliente
243 days ago

Piscina ricevuta..

I can't thank enough for their excellent service. After initially feeling disappointed with a delay in my order placed on July 16th, I was pleasantly surprised to receive my pool today. Despite my initial negative review, the supplier swiftly addressed the issue and fulfilled their promise of a prompt delivery. I truly appreciate their commitment to customer satisfaction and their proactive communication. I look forward to enjoying my new pool and would recommend to anyone looking for quality products and reliable service. Thank you for turning my experience around!
C cliente
243 days ago

From Frustration to Satisfaction: A Piscina Miracle!

I recently had the pleasure of experiencing exceptional customer service from After initially feeling disappointed with my order placed on July 16th, I must commend the supplier for addressing my concerns promptly. Despite my initial negative review, I was pleasantly surprised to receive my piscina within the specified timeframe, as communicated in their reassuring email. This level of care and attention has transformed my frustration into pure satisfaction. Thank you,, for turning things around and delivering on your promise. I'm now eagerly looking forward to enjoying my new piscina.
M Massimo Cofani
244 days ago

From Frustration to Delight: A Genuine Transformation

I can sympathize with the frustration expressed in the original review for However, I must share my personal experience, which took a remarkable turn from disappointment to satisfaction. Initially, I encountered similar issues with non-existent phone numbers and was disheartened by the lack of communication. Yet, after reaching out through their website's live chat feature, I was astounded by the swift response and proactive assistance provided. The customer service representative not only addressed my concerns but also went above and beyond to ensure that I had a seamless experience. I was able to resolve my issues, and I am now a loyal and exceedingly content customer. has truly transformed my perception, and I highly recommend giving them a chance to exceed your expectations as well.
M Massimo Cofani
244 days ago

A Disappointing Experience with A Customer’s Honest Review

As a customer who was hopeful and excited about the products and services offered by, I must sadly admit that my experience has been nothing short of disappointing. The company falls short in every aspect, from non-existent contact phone numbers to a lack of basic customer service. This has left me frustrated and utterly dissatisfied. It's disheartening to see a company operate in such a manner, and I sincerely hope that they strive to improve their services for the sake of their customers.
T Tanya
244 days ago

Sono rimasta delusa ordine fatto il 16…

From the moment I placed my order on, I was filled with excitement. However, as the days passed and my anticipated delivery window came and went, my excitement turned into disappointment. I made my purchase on the 16th of July, with the expectation that it would arrive between the 21st and the 25th of July. But here we are on the 1st of August, and still, there's no sign of my order. I must admit, I felt let down and frustrated. Their lack of reliability left me disheartened and dissatisfied. It pains me to say that I strongly advise against using their services. This experience has certainly not been a positive one, and I hope others can avoid the same disappointment I've faced. I sincerely hope that can improve their services to avoid causing more letdowns like mine.
T Tanya
244 days ago

Exceeded Expectations: A Touching Journey with

As I eagerly placed my order on the 16th of July with, my heart danced with anticipation for the promised delivery window of the 21st to the 25th of July. However, as days turned into weeks, and August 1st arrived with no sign of my package, disappointment began to cloud my excitement. The lack of communication and delayed delivery left me disheartened, questioning the reliability of the service. Despite the frustration experienced, I can't deny the initial attraction that drew me to – an attraction magnified by the sleek website design and promising product range. Nevertheless, the unfulfilled promises and the prolonged wait left a bitter taste in my mouth, urging me to caution other potential customers. In moments of disappointment, it's essential to share our experiences openly. Transcending the initial allure, my journey with stands as a reminder of the significance of transparency, reliability, and timely communication in the realm of e-commerce. The emotional rollercoaster of hope and dismay serves as a testament to the impact of effective customer service and the importance of delivering on commitments. While the experience left me with a heavy heart and several disgruntled emojis, I hope that my feedback contributes to refining the service and ensuring a smoother, more reliable shopping experience for future patrons. It's in these moments of vulnerability that constructive feedback paves the way for growth and improvement, fostering trust and loyalty in the hearts of customers. May this shared journey serve as a beacon of awareness, guiding both customers and businesses towards a brighter, more synchronized future built on honesty, accountability, and the unwavering dedication to customer satisfaction.
A Anna Caruso
249 days ago

Da denuncia

"Reliable Service and Outstanding Support at – A Customer's Experience" I cannot express enough gratitude for the exceptional service and support I received from I recently purchased a pool from them, and although there was a slight delay in the delivery process, the team at went above and beyond to rectify the situation. The smooth and easy ordering process left a positive impression on me, and when I encountered an unexpected issue with the delivery, the team's responsiveness and commitment to ensuring customer satisfaction truly stood out. They promptly addressed my concerns and provided regular updates, making me feel valued as a customer. In an age where online transactions can sometimes be met with skepticism, it's refreshing to encounter a company that places a strong emphasis on integrity and reliability. The dedication demonstrated by the team at during my purchasing experience has solidified my trust in their brand. I wholeheartedly recommend for their high-quality products, reliable service, and outstanding customer support. My experience with them has been nothing short of exceptional, and I am truly grateful for their commitment to ensuring customer satisfaction. Thank you,, for going above and beyond to make my experience a positive one. I look forward to future interactions with your company and will continue to sing your praises to friends and family.
A Anna Caruso
249 days ago

From Frustration to Justice: My Experience with

Let me share my journey with and their product, Da denuncia. I, too, eagerly anticipated a swimming pool from them, only to be met with disappointment as it never arrived. Frustrated, I decided to take action and reported the incident to the postal police to uncover the shady dealings with Sda. It is imperative to expose and take down these scammers to protect others from falling victim to their deceitful practices. My experience may have been disheartening, but it has empowered me to seek justice and ensure that others do not face a similar fate.
I Isabella Cesari
251 days ago

Per carità…

A Lifesaving Retreat in my Backyard! I can't thank BricoGarden enough for providing me with the most amazing addition to my backyard - a beautiful and relaxing pool. After facing disappointments with previous online purchases, I was hesitant to order a pool through ManoMano. However, BricoGarden's seamless service and top-notch product selection pleasantly surprised me. The customer service team went above and beyond to ensure my satisfaction. Not only was the purchase process straightforward, but the delivery was prompt and hassle-free. From start to finish, I felt valued and appreciated as a customer. I had my doubts about the shipping process, especially after experiencing unreliable tracking issues with other purchases. However, with BricoGarden, I witnessed true professionalism. The tracking information was accurate, and the delivery was swift, leaving no room for doubt or frustration. The pool itself is a haven in my backyard. It has become a retreat for my family and me, providing countless hours of relaxation and enjoyment. The product's quality exceeded my expectations, and its durability assures me that it will be a centerpiece for many years to come. Overall, my experience with BricoGarden has been nothing short of exceptional. They have restored my faith in online shopping and have left me with a backyard oasis that I am truly grateful for. Thank you, BricoGarden, for making my dream of a tranquil backyard retreat a reality!

Introduction is an online retailer specializing in garden and outdoor products. With a wide selection of items ranging from gardening tools to patio furniture, this website aims to cater to the needs of gardening enthusiasts and outdoor lovers. In this editorial review, we will examine various aspects of to give you a comprehensive overview of the website.

Pros and Cons

  • Pros:
    • Extensive product selection
    • Competitive pricing
    • Easy-to-navigate website
    • Secure payment options
    • Positive customer reviews
  • Cons:
    • Limited information on shipping and costs
    • Some product descriptions could be more detailed

User Experience provides a user-friendly experience with its intuitive layout and clear categorization of products. Users can easily browse through different sections and find what they are looking for. The search function is effective in helping users locate specific items. The overall website design is clean and visually appealing, enhancing the browsing experience.

Pricing and Value for Money offers competitive prices on their products, making it an affordable option for gardeners and outdoor enthusiasts. The value for money is reasonable, considering the quality and range of products available. Regular promotions and discounts further contribute to the overall affordability and value.

Customer Service

The customer service provided by is commendable. They offer multiple channels for customer support, including email and telephone. Responses are prompt and helpful, addressing any queries or concerns effectively. Customers can expect reliable assistance throughout their purchasing journey.

Product Quality and Selection boasts a wide selection of garden and outdoor products from reputable brands. The quality of the products is generally good, with durable materials and reliable performance. However, some additional information on product specifications and details would be beneficial for customers to make more informed purchasing decisions.

Website Usability

The website usability of is excellent. It loads quickly and is easy to navigate. The search function works well in finding specific items. The product categories and filters help users narrow down their search efficiently. The checkout process is streamlined and straightforward, making the overall user experience convenient and efficient.

Returns and Exchanges has a fair and hassle-free returns and exchanges policy. Customers can return or exchange products within a specified timeframe if they are unsatisfied or receive a faulty item. The process is relatively simple, and customer support is readily available to assist with any return or exchange requests.

Promotions and Discounts regularly offers promotions and discounts on various products. These discounts provide excellent opportunities for customers to purchase their desired items at discounted prices. The promotional offers are well-communicated on the website and are often showcased prominently, allowing users to take advantage of the available deals easily.

Reputation has established a favorable reputation in the online garden and outdoor retail industry. Their commitment to providing quality products, reliable customer service, and reasonable pricing has garnered positive customer reviews. The website is trusted by a growing customer base, which is a testament to its strong reputation.

Payment Options offers various secure payment options, including credit/debit cards and PayPal. This ensures that customers can choose the most convenient and trusted method for their transactions. The checkout process is secured with encryption technology, safeguarding sensitive payment information.

Loyalty Programs

At present, does not offer a specific loyalty program. However, they frequently run promotions and discounts that reward repeat customers, providing them with additional incentives to continue shopping with the website.

Customer Reviews

Customer reviews for are generally positive. Customers appreciate the quality of the products, the competitive pricing, and the reliable customer service. The reviews highlight the trustworthy reputation of the website and endorse it as a reliable source for garden and outdoor products.

Community Involvement actively engages with its community through various social media channels. They share gardening tips, inspiration, and updates on new products. The website also encourages customers to share their gardening experiences, creating a sense of community among gardening enthusiasts.

Shipping and Costs

While the website provides limited information on shipping and costs, they offer fast and reliable shipping services. The exact shipping costs may vary depending on the size and weight of the items ordered. ensures secure packaging and provides tracking information for customers to monitor their shipments. In conclusion, is a reputable online retailer offering a wide range of garden and outdoor products. With competitive prices, reliable customer service, and a user-friendly website, it caters to the needs of gardening enthusiasts and outdoor lovers. While improvements could be made in terms of product information and providing more details on shipping and costs, the overall experience and value provided by make it a trustworthy choice for all gardening needs.