Bridgman Reviews

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57 Reviews

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S Samantha McGuire
66 days ago

Transforming my Home Oasis: A Seamless Experience with Bridgman

From the moment I clicked order on for my table and chairs, I knew I was in for a treat. The anticipation of a home transformation was met with excellent service and timely delivery. When the delivery team arrived, they not only brought my new furniture but also professionalism and efficiency. They didn't just drop off the items; they installed them with care and even went the extra mile to take away all the packaging, leaving my space pristine. It's not just about the products; it's the exceptional service that truly impressed me. Bridgman, you have gained a loyal customer in me!
E Elizabeth Zukowski
67 days ago

Exemplary Service and Attention from Mandy at Bridgman’s Wilmslow Store

After visiting the Wilmslow store, I cannot help but express my gratitude for the exceptional assistance provided by Mandy. Her dedication and patience in guiding us through the selection process of our stunning Bridgman garden furniture was truly remarkable. Mandy went above and beyond, meticulously checking all available stock items for us and ensuring that we made an informed decision. Even after the delivery, her commitment to customer satisfaction was evident as she followed up to confirm our continued delight with the purchase. Mandy's outstanding service has undoubtedly left a lasting impression, and I am thrilled with the level of care and attention received at Bridgman's Wilmslow store.
A Alex
68 days ago

An Exceptional Journey of Personalized Service

Embarking on my journey with, I had the pleasure of being guided by the incredibly knowledgeable Gemma. Her expertise shone through as she meticulously unraveled the myriad styles and fabric choices, ensuring that every detail matched my vision perfectly. What truly set this experience apart was Gemma's genuine care and attention to detail. Not only was she a fountain of knowledge, but she also went the extra mile to secure a discount, showcasing a level of dedication that surpassed my expectations. Leaving with a heart full of gratitude, I can wholeheartedly say that my encounter with Gemma was nothing short of exceptional. This personalized service transformed what could have been a mundane task into a delightful journey of discovery. Thank you, Gemma, for turning a simple transaction into a memorable and enriching experience.
S Spencer Vinten
71 days ago

Lucas Goes Above and Beyond at

When I think of excellent customer service, Lucas at immediately comes to mind. From the moment we stepped into the store, Lucas greeted us with a warm smile and an eagerness to assist. His knowledge of the product range was truly impressive, and he went above and beyond to provide us with valuable advice and insights into our options. What truly set our experience apart was the personal touch that Lucas added. Not only did he patiently answer all of our questions, but he also took the time to offer us a comforting cup of coffee and some biscuits as we discussed our potential purchase. It's these small gestures and genuine care that make a customer feel truly valued. Thanks to Lucas, our excitement for receiving our new sofas has reached new heights. His exceptional customer service has left a lasting impression, and we are grateful for the seamless and delightful experience he provided. Lucas, you are a true asset to, and we can't thank you enough for making our visit unforgettable. 😊
S Spencer Vinten
71 days ago

Unmatched Service and Expertise: Lucas is a True Gem!

My experience with was simply exceptional, all thanks to the remarkable assistance provided by Lucas. From the moment we stepped into the store, Lucas impressed us with extensive knowledge about the entire product range and selflessly offered valuable advice. Spending quality time addressing our queries, we felt truly prioritized. The added touch of serving us coffee and biscuits during our decision-making process made the experience even more delightful. The anticipation for our new sofas is palpable, and we attribute this excitement to Lucas' commendable service. Thank you, Lucas, for going above and beyond! 😊
V Vicki
71 days ago

Exceptional Service and Support at Cheltenham Branch

From the moment I walked into the Cheltenham branch of, I was blown away by the outstanding service I received. The staff, especially Mauro, went above and beyond to assist me in finding the perfect sofa for my home. Their dedication to ensuring I had the best possible experience did not stop there. When a potential issue with the delivery arose, the team's prompt and efficient assistance alleviated my worries. As it turns out, it was simply a misunderstanding on my part, but the staff handled the situation with grace and humor, making the entire process seamless and enjoyable. I cannot recommend enough for their exceptional service and support throughout my entire purchasing journey. Thank you for making my experience truly memorable!
V Vicki
71 days ago

From Sofa Shopping to Smiles: A Seamless Experience with

After purchasing a sofa from the Cheltenham branch, my experience with was nothing short of exceptional. The level of service provided by Mauro truly went above and beyond my expectations. When an issue arose during the delivery process, the team's prompt assistance was truly commendable. It turned out the problem was on our end, but their efficiency and good humor in handling the situation left a lasting impression. I couldn't be more grateful for the seamless and delightful journey from selection to delivery, leaving me not just with a new sofa but also with a smile on my face. Thank you,, for making this experience a memorable one!
J John Stubbs Project Consulting Ltd
73 days ago

How Paul Transformed My Decking Dream into Reality

When I decided to upgrade my outdoor space with a 4x4 meter decking, I turned to for help. Paul, the customer service representative, was an absolute gem throughout the ordering process. His expertise and guidance were instrumental in defining exactly what I needed to bring my decking dream to life. Paul's attentive nature and willingness to go the extra mile left a lasting impression on me. He patiently listened to my ideas and requirements, offering valuable suggestions and ensuring that I felt confident in my choices every step of the way. His knowledge of the products and unwavering dedication to customer satisfaction truly set him apart. Thanks to Paul's assistance, the ordering process was smooth and stress-free, and I was able to make informed decisions with ease. I am thrilled with the outcome, and every time I step onto my stunning new decking, I am reminded of Paul's invaluable support. I can't recommend enough, and it's all thanks to Paul's exceptional service that I can now enjoy a beautiful outdoor space that perfectly suits my needs. Thank you, Paul, for turning my vision into reality!
J John Stubbs Project Consulting Ltd
73 days ago

Guided by a Decking Expert: Paul Went Above and Beyond!

When we embarked on our decking project, we were overwhelmed by the options. Enter Paul from, who not only assisted with the ordering process but also took the time to understand our vision for a 4x4-metre space. His expertise and guidance were invaluable as he meticulously defined our requirements. Paul's dedication truly made our experience seamless and enjoyable. A big thank you to him for going the extra mile!
D David Hallett
75 days ago

Unparalleled Customer Service and Quality: A Bridgman Rug Review

Navigating through the diverse options at, I was captivated by a particular rug that piqued my interest. Despite the initial setback of being informed about the unavailability of the specific rug I desired, Bridgman's team swiftly turned the situation around by offering me a larger rug for the same price. This unexpected gesture not only showcased their commitment to customer satisfaction but also demonstrated their flexibility and attentiveness to individual needs. Mandy, the gem at the showroom, played a pivotal role in alleviating any concerns or disappointments I had. Her remarkable assistance and dedication to resolving the issue left an indelible impression on me. Her proactive approach and genuine concern for customer satisfaction truly set Bridgman apart. And as for the generously offered larger rug, it has seamlessly integrated into my living space and has surpassed my expectations in terms of quality and aesthetic appeal. Its fine craftsmanship and luxurious feel have elevated the ambiance of my home, leaving me thoroughly delighted with my purchase. Bridgman has undoubtedly won my loyalty and admiration. This experience has not only reinforced my trust in their brand but also solidified my belief in their unwavering commitment to customer-centric values. Thank you, Bridgman, for not only delivering a superior product but for also exemplifying exceptional customer service.
D David Hallett
75 days ago

Unparalleled Customer Service and a Beautiful Rug to Boot!

I can't help but sing the praises of after my recent experience. Initially, I was a bit disappointed to learn that the rug I had set my heart on was out of stock. However, their amazing team quickly turned things around by offering me a larger rug at the same price. Mandy, the gem of a staff member at the showroom, went above and beyond to ensure that I was taken care of and that I left with a smile on my face. Her assistance in sorting everything out was truly invaluable. As for the rug itself, it's simply perfect. The quality is top-notch, and it has added a touch of elegance to my home that I never knew I was missing. Thank you, Bridgman, for not only delivering a beautiful product but also for backing it up with unparalleled customer service. I'm one happy customer!
M Mrs C
75 days ago

Exceptional Service from a Genuine Professional at

I can't express how refreshing it was to engage in business with a real person at Paul's assistance was invaluable and made the entire experience that much more pleasant. It's rare to come across genuine professionals who truly prioritize customer satisfaction. Thank you, Paul, and the team at for exceeding my expectations. I look forward to doing business with you again in the future.
G Gordon Gallie
76 days ago

Lucas at Bridgman Tunbridge Wells: A Remarkable Customer Experience

I cannot express how grateful I am for the exceptional service provided by Lucas at the Bridgman Tunbridge Wells store. His expertise and guidance made the process of selecting our furniture not only easy but enjoyable. His knowledge of the products and willingness to assist us in finding the perfect pieces truly exceeded our expectations. The quality of Bridgman's furniture speaks for itself. The attention to detail and craftsmanship are incomparable, and Lucas's assistance made the entire experience even more satisfying. I wholeheartedly recommend Bridgman for anyone seeking top-notch furniture and a seamless shopping experience. Thank you, Lucas, for your outstanding service and commitment to customer satisfaction.
G Gordon Gallie
76 days ago

Lucas at Bridgman Tunbridge Wells: A Guiding Light in Furniture Selection

Lucas from Bridgman's Tunbridge Wells store truly exceeded our expectations during our furniture shopping experience. His exceptional knowledge and willingness to assist us in selecting the perfect pieces for our home made a lasting impression on us. Thanks to his guidance, we were able to make informed decisions and choose high-quality furniture that surpassed our expectations. I wholeheartedly recommend Bridgman for anyone seeking top-notch furniture and a personalized shopping experience. Lucas's dedication and expertise truly set Bridgman apart as a go-to destination for exquisite furniture that complements every home.
N Nik Rushforth
76 days ago

Transforming Our Home with Bridgman: Mandy’s Exceptional Service

Meeting Mandy at the Wilmslow branch was a delightful experience that truly elevated our furniture shopping journey. Her warmth, approachability, and extensive product knowledge made us feel at ease as we navigated the options. With Mandy's expert guidance, selecting the perfect sofas, colors, and materials became an enjoyable and effortless process. Now, as we revel in the comfort of our new sofas, we're grateful for Mandy's invaluable assistance. The seamless delivery and the sheer delight we feel with the end result is a testament to her dedication. We're eagerly anticipating our return this summer to explore Bridgman's garden furniture range, looking forward to Mandy's insightful recommendations once again. Thank you, Mandy, for not only helping us furnish our home, but for also enhancing the entire experience with your passion and expertise. Here's to an exceptional team member who goes above and beyond. With warm regards, Nik and Richard from Bramhall.

Introduction: is a reputable and well-established online retailer specializing in high-quality outdoor furniture and accessories. With over 40 years of experience, Bridgman offers a wide range of stylish and durable products designed to enhance your outdoor living spaces. This editorial review will provide insights into various aspects of, helping potential customers make informed decisions.


  • Extensive product selection, catering to various outdoor design preferences and needs.
  • High-quality materials used in furniture construction, ensuring long-lasting durability.
  • Thoughtful and stylish designs that blend seamlessly with different outdoor aesthetics.
  • Easy navigation and user-friendly interface on the website.
  • Generous warranty offered on all products, providing customers with peace of mind.
  • Efficient customer service team available to assist with inquiries and concerns.


  • Higher price range compared to some competitors due to the premium nature of the products.
  • Limited physical showroom locations, preventing potential customers from experiencing products in person.
  • Delivery times may vary depending on the availability of specific items.

User Experience: offers a seamless user experience, ensuring easy navigation and a visually pleasing interface. The website features clear category sections, allowing visitors to browse products effortlessly. The responsive design ensures optimal viewing experiences across different devices, including mobile phones and tablets, enhancing convenience and accessibility. With thorough product descriptions, high-resolution images, and helpful customer reviews, users can make well-informed purchasing decisions.

Pricing and Value for Money: specializes in premium outdoor furniture, which reflects in the pricing. While the products may have a higher price range compared to some competitors, the superior quality and exquisite designs justify the investment. Customers can rest assured that they are receiving value for their money, as Bridgman products are built to withstand the test of time, even in harsh outdoor conditions.

Customer Service:

With an emphasis on customer satisfaction, provides excellent customer service. Their dedicated support team is readily available to address inquiries, provide product information, and offer guidance through various communication channels, including phone and email. Prompt and courteous responses ensure a positive experience for customers.

Product Quality and Selection: excels in delivering exceptional product quality. Each item is meticulously crafted using top-notch materials, such as weather-resistant synthetic rattan and durable aluminum frames. The comprehensive selection of outdoor furniture and accessories caters to a wide range of preferences and needs. Whether customers seek contemporary elegance or timeless classics, Bridgman offers designs that are both visually appealing and built to last.

Website Usability:

The website boasts intuitive navigation and user-friendly features. The product pages present detailed descriptions, accompanied by high-resolution images, enabling customers to visualize the items accurately. Efficient search functionality and clear categorization facilitate quick browsing, while a secure checkout process ensures a smooth transaction for users. The visually appealing and clutter-free design enhances overall usability.

Returns and Exchanges: provides a hassle-free returns and exchanges policy. Customers can initiate returns within a reasonable timeframe, allowing them to rectify any issues or concerns. The dedicated customer service team assists throughout the process, ensuring smooth handling and optimal customer satisfaction.

Promotions and Discounts: occasionally offers promotions and discounts to provide customers with added value. These discounts may be available during seasonal sales or special events. Customers are encouraged to sign up for the Bridgman newsletter to stay updated on the latest promotions and enjoy exclusive offers.

Reputation: has established a reputable presence in the outdoor furniture industry through its unwavering commitment to quality and customer satisfaction. With over 40 years of experience, Bridgman has built a loyal customer base, supported by positive reviews and testimonials. Regular collaborations with renowned designers and partnerships with prestigious establishments further enhance the brand's reputation.

Payment Options: accepts a variety of payment options, including major credit cards, such as Visa and Mastercard, as well as PayPal. The secure payment gateway ensures the protection of customers' financial information during transactions.

Loyalty Programs: offers a loyalty program to reward recurring customers. By joining the program, customers can accumulate points with each purchase, which can later be redeemed for discounts or special offers. This incentivizes loyalty and encourages customers to continue their relationship with Bridgman.

Customer Reviews: garners numerous positive customer reviews, reflecting the satisfaction of their clientele. Customers praise the exceptional quality and design of the products, highlighting their durability and stylish appeal. The favorable reviews serve as a testament to Bridgman's commitment to delivering exceptional outdoor furniture solutions.

Community Involvement: actively engages in community involvement by supporting charitable initiatives and environmentally friendly practices. Through their partnerships, Bridgman strives to make a positive impact on society and contribute to sustainable development.

Shipping and Costs: offers reliable shipping services, ensuring that products are delivered promptly and securely. Delivery costs may vary depending on the size, weight, and destination of the order. Customers are advised to refer to the website or contact the customer service team for specific shipping details and associated costs.

In conclusion, stands as a reputable and trustworthy provider of premium outdoor furniture and accessories. With exceptional product quality, a wide selection, user-friendly website, and excellent customer service, Bridgman ensures a satisfying shopping experience for outdoor enthusiasts seeking durable and stylish additions to their outdoor living spaces.