Briggs-riley User Reviews

Introduction

Briggs & Riley is a well-known brand that offers high-quality travel bags and accessories. The company started in 1993 with a young entrepreneur in New York City. The brand is known for its durability, functionality, and style. Briggs & Riley has become the preferred luggage brand of frequent business travelers in recent years.

Pros and Cons

Pros:

• High quality and durable products
• Functional and stylish designs
• Lifetime warranty
• Excellent customer service

Cons:

• Products are relatively expensive

User Experience

Briggs & Riley’s website is easy to navigate, and the products are well-organized. The website is mobile-optimized and works well on all devices. The website also features a size guide, which makes it easier for customers to find the perfect fitting luggage.

Pricing and Value for Money

Briggs & Riley’s products are relatively expensive compared to other brands. However, the quality of their products justifies the high price tag. Moreover, the brand offers a lifetime warranty, which speaks volumes about the confidence it has in its products.

Alternatives

Other high-end luggage brands that offer similar quality products include Tumi, Samsonite, and Rimowa.

Customer Service

Briggs & Riley is known for its excellent customer service. The company has a team of knowledgeable and responsive customer service agents who can help customers with any queries or issues they may have.

Product Quality and Selection

Briggs & Riley’s products are made with high-quality materials and are designed to withstand the rigors of travel. The brand offers a broad range of products, including backpacks, carry-ons, checked bags, and accessories.

Website Usability

Briggs-riley.com is easy to navigate, and the products are well-organized. The website is also mobile-optimized and works well on all devices.

Returns and Exchanges

Briggs & Riley offers a 100% satisfaction guarantee. If customers are not satisfied with their purchase, they can return the product for a full refund or exchange within 30 days of purchase.

Promotions and Discounts

Briggs & Riley occasionally offers promotions and discounts on its products. Customers can sign up for the brand’s newsletter to stay up-to-date on any ongoing promotions.

Reputation

Briggs & Riley has an excellent reputation for producing high-quality products that are designed to last. The brand's products are highly recommended by travel experts and frequent business travelers.

Payment Options

Briggs & Riley accepts payment via all major credit cards, including Visa, Mastercard, American Express, and Discover.

Loyalty Programs

Briggs & Riley does not have an official loyalty program. However, the brand offers promotions and discounts to its newsletter subscribers.

Customer Reviews

Briggs & Riley's products have received positive reviews from customers. Customers praised the quality, durability, and style of the brand's products.

Community Involvement

Briggs & Riley is involved in various charitable causes, including supporting programs for children's education and environmental protection.

Shipping and Costs

Briggs & Riley offers free shipping on all orders within the United States. International shipping rates vary depending on the destination. Customers can check the shipping rates at checkout.