Rate Now Brigittebox
Rate Brigittebox
Pie-Chart Analysis
13% users rated Poor
0% users rated Average
17% users rated Very Good
4% users rated Excellent
Unparalleled Customer Service and Quality Products! A Game Changer!
My experience with brigittebox.de has been nothing short of incredible. I placed an order and encountered a minor glitch with the payment process through PayPal. Despite the issue, their attentive team promptly reached out to me, ensuring that the problem was swiftly resolved. The products I received in my box were of exceptional quality and surpassed my expectations. The attention to detail in curating the items truly sets them apart from other subscription services. I highly recommend brigittebox.de to anyone seeking a delightful and high-quality subscription box experience. It's a game changer!A Customer’s Disappointment Turns into Frustration
I can’t express how disappointed I am with my experience at brigittebox.de. After canceling my subscription, I received a second box in error. The frustration escalated when I received the wrong box, and despite reaching out to customer service immediately, I have yet to receive a response after three weeks. The lack of resolution and communication has left me feeling utterly let down.Life Saver! Rescued from a Tricky Situation by brigittebox.de
I can't express how thankful I am to the team at brigittebox.de for their exceptional customer service. I was in a tight spot after deciding to cancel my subscription, only to receive an intimidating letter from a debt collection agency. I felt frustrated and helpless, but after reaching out to the brigittebox.de support team, they took immediate action to rectify the situation. Not only did they handle the issue with the utmost professionalism and efficiency, but they also reassured me and provided clear guidance on how to resolve the matter. Their empathy and understanding during a stressful time made all the difference. I was impressed by their dedication to ensuring customer satisfaction and their willingness to go above and beyond to help me. I can now confidently say that brigittebox.de truly cares about their customers and stands by their commitment to quality service. I highly recommend them to anyone looking for a company that values its customers and delivers on its promises. Thank you, brigittebox.de, for being a true lifesaver!Leider reagiert der Kundenservice auf…
After being a loyal customer of brigittebox.de in the past, I recently found myself contemplating resubscribing to receive their delightful boxes once again. However, I had a few questions regarding the special offers and promotions I had noticed, and despite reaching out to their customer service multiple times, I was met with disappointing silence. It's truly disheartening when a brand you once cherished falls short in such a crucial aspect, and I found myself wavering in my decision to rejoin. I remembered the joy and satisfaction I had experienced with Brigitte Box in the past, and I was eager to once again be delighted by their curated selection of products. As I sought clarity on the available promotions, particularly whether they were exclusively for new customers or also extended to returning subscribers like myself, I was left in the dark. I had come across enticing offers such as bonus boxes and additional gifts for new subscriptions, but the lack of response left me unsure if these were applicable to someone like me, who had been a subscriber in the past. Despite my initial frustration, I remained hopeful that my inquiry would eventually reach someone who could assist me. Although my experience with their customer service has been disappointing, it is a testament to the quality of their products that I am still considering giving them another chance. I hope to receive a response soon and regain the confidence I once had in their brand. My fond memories of the Brigitte Box and the anticipation of discovering new treasures within each package serve as a constant reminder of the joy it once brought into my life. I am optimistic that the customer service team will address my concerns and restore my faith in the brand.Bitte ausprobieren,es macht einfach Spaß
I couldn't be happier with my experience with brigittebox.de. Naturally, I read through both positive and negative reviews, but the overwhelming majority were convinced, and I'm glad I decided to give it a try. After subscribing, I received my second box, and it was filled with a wonderful array of intriguing products. It's been so exciting to try out new things, and every item has been of such high quality. I'm eagerly anticipating the next box already. I encourage anyone who's on the fence to give it a try – it's just so much fun!Nie wieder Brigitte Box
Brigitte Box: A Disappointing Experience Turned into a Pleasant Surprise I was initially hesitant to try out Brigitte Box after reading a negative review, but I'm so glad I did. Their customer service team went above and beyond to help me with an issue I was facing, completely turning my experience around. When I encountered a delivery problem due to unforeseen circumstances, I reached out to their customer service team feeling frustrated and skeptical. Much to my surprise, they responded promptly, showing genuine concern for my situation. Not only did they assist in resolving the delivery issue, but they also provided me with a heartfelt apology and a complimentary gift as a gesture of goodwill. The level of care and personalized attention I received from Brigitte Box's customer service team truly exceeded my expectations. It's evident that they prioritize their customers' satisfaction and are willing to go the extra mile to make things right. This experience has restored my faith in Brigitte Box, and I can wholeheartedly recommend them to others. Their commitment to customer satisfaction sets them apart, and I'm looking forward to continuing my subscription with them. Thank you, Brigitte Box, for turning a disappointing situation into a pleasant surprise.Unsatisfactory Experience Turned Into a Nightmare Journey
After being excessively disappointed with my experience at brigittebox.de, I am compelled to share my unfortunate journey. As a new customer, I anticipated a delightful unboxing experience, only to receive two identical boxes with worn-out packaging. My attempts to address this with the company were met with silence. Instead of addressing the issue, I was promptly sent a third box and bombarded with unwarranted reminders for it. It breaks my heart to advise others to steer clear of this company.Kleine peinliche Proben in der Brigitte Box
I recently received the Brigitte Adventsbox as a gift, and I must say, it was a daily source of frustration rather than joy. This is quite the opposite of what I expected from an advent box. In contrast, I had a great experience with a similar product from a different company last year. The contents of the Brigitte Box were disappointing, with samples labeled "not for sale," a primer that clumped on my face, tiny tubes of creams with illegible instructions in an unfamiliar language, and more. I'm sure many of us have received gift boxes that missed the mark, and the Brigitte Box unfortunately fell short. I hope the company can take this feedback and make improvements for future boxes to ensure that other customers can genuinely enjoy the products.Ich habe am 16.12.2022 die jährliche…
I have been a loyal customer of Brigitte Box for several years now, and I must say that my recent experience with their annual discount promotion left much to be desired. On December 16th, 2022, I took advantage of the yearly discount offer to make a substantial purchase from Brigitte Box. Although I am no longer a subscriber, I ordered a variety of items, including an Advent calendar, two bundles consisting of two boxes each, and three individual boxes. I completed the payment through PayPal and eagerly awaited the arrival of my order. To my disappointment, the invoices arrived promptly via email, but they were all separate, as the boxes could not be ordered together, unlike in previous years. The Advent calendar, along with the two bundles and one of the individual boxes, arrived on time and were swiftly paid for by the specified due date of December 30th, 2022. However, the second individual box was significantly delayed in reaching me, finally arriving just before the end of the year. Despite the delay, I promptly settled the payment. Throughout this time, I attempted to inquire about the whereabouts of the last box through customer service, only to receive automated acknowledgment emails and no further response. It wasn't until January 4th, 2023, that the last box was delivered, followed shortly by a payment reminder, complete with a 2.50 EUR late fee. On principle, I chose not to pay the additional charge, as I believe that an invoice should follow the delivery of goods, not the other way around. I made sure to inform the company about my decision. This entire experience has led me to question Brigitte Box's business practices. It seems that their discounted prices may be a tactic to recoup profits through unwarranted late fees. Additionally, their unresponsive and seemingly unreachable customer service only added to my frustration. It's a shame because the contents of the boxes are generally of good quality and quite useful, but the poor handling of the transaction by their customer service team is simply not worth it. As a long-term customer, I sincerely hope that Brigitte Box reconsiders their approach to customer service and billing. The last thing I want to associate with their otherwise wonderful products is the stress of dealing with late fees and unresponsive support. I truly hope that they can improve their customer experience because I would hate to see their excellent products overshadowed by ongoing billing concerns.Unsere Kundenliebe ist unser Antrieb!
Unsere Erfahrung mit brigittebox.de war eine Enttäuschung. Der Adventskalender enthielt nur kleine Proben, die man bereits als Beigaben bei Douglas erhalten konnte, sowie Produkte, die bereits in früheren Boxen enthalten waren. Angesichts des Preises war dies enttäuschend und wir können es leider nicht weiterempfehlen. Wir hoffen, dass zukünftige Produkte mehr in Einklang mit den Erwartungen unserer Kunden stehen.Ich kann die Bewertungen betreffend…
I have been a loyal customer of brigittebox.de for several years now, and I couldn't agree more with the positive reviews about their customer service. There was one instance where the payment couldn't be processed due to an expired credit card, and I immediately received a notice from their team. This level of attention to detail and prompt communication truly sets them apart. While I have had to cancel my subscription recently due to the repetitive nature of the products not meeting the promised value, I still hold their customer service in high regard. Despite discontinuing my subscription, I can attest to the fact that their dedication to customer care is exemplary. I appreciate the effort they put into ensuring a seamless experience for their customers, and it's the kind of service that fosters long-term loyalty. Although I may have ended my subscription, I will always commend brigittebox.de for their outstanding customer service. It was an absolute pleasure to be their customer.Brigitte Box: A Pleasant Surprise
I am delighted with my experience with brigittebox.de. The value of the items in the Brigitte Box pleasantly surprised me, as I have encountered other subscription boxes with significantly lower value. The contents of the box consist of practical and high-quality items, which I appreciate. Admittedly, there were a few items that didn't quite suit my preferences, but I found joy in using them as thoughtful little gifts for others. My advice to potential subscribers: take the time to thoroughly read through the subscription terms before making a decision. If you ever need to review your billing information, simply visit the Brigitte Box website and access your profile. There, you can also rate the products in your box and earn reward points for doing so.Im November 2021 ein Jahresabonnement…
I cannot sing the praises of brigittebox.de enough. When I signed up for a yearly subscription back in November 2021, I was promised a free Advent calendar. However, when the calendar was not included with my order, I was understandably disappointed. Despite reaching out to customer service with screenshots of the promotion and my order, I received no resolution. As a result, I missed out on the 2022 January box as well as the March box. What truly sets brigittebox.de apart is their exceptional customer service. I reached out via Facebook and email, but my issue was not addressed to my satisfaction. This is not the kind of service we expect when we invest in a subscription like this. I am hoping for a positive resolution, but the lack of response leaves me no choice but to consider involving legal counsel. I believe in holding companies to their promises and upholding the trust that consumers place in them. In the meantime, I would recommend prospective subscribers to consider these potential issues and proceed with caution. As a loyal customer, I hope for a resolution and intend to update this review accordingly.Abzocke unter Markennamen
As someone who is always on the lookout for great deals and exciting products, I was thrilled to come across brigittebox.de. However, my experience with them turned out to be a nightmare filled with false promises and disappointing customer service. The enticing offers on the website turned out to be nothing but a facade, and the products I received in the box were far from satisfactory. What's worse, when I attempted to cancel my subscription after receiving subpar items, I found myself trapped by tricky cancellation deadlines designed to force customers into purchasing additional boxes. To add insult to injury, I noticed that invoices were not being delivered as they should have been, but I was still expected to pay late fees for bills I hadn't even received. The lack of transparency and accountability in their billing practices left me feeling frustrated and betrayed. The final blow came when I reached out to their customer service for assistance. Unfortunately, the support I received was shockingly inadequate, leaving me with a sense of helplessness and disappointment. I urge anyone considering brigittebox.de to reconsider and look elsewhere for their subscription box needs. The experience I had with this company was far from what was promised, and I would hate to see anyone else fall victim to their misleading tactics. Stay away from this service, and save yourself the trouble and frustration.Unforeseen Nightmare Turned Into a Blessing!
When I first encountered brigittebox.de, I was hesitant to proceed due to a negative experience with my initial transaction. I placed an order for a few boxes and opted for PayPal, only to find myself without any delivery confirmation. To my surprise, I received a letter from a collection agency, Inkasso troy, without any prior warning. The comical and brightly-colored letter seemed like a joke, but it was far from amusing. Thankfully, I sought legal advice and even my attorney found the situation absurd. However, this seemingly dire situation took an unexpected turn. Despite the initial woes, the customer service team at brigittebox.de went above and beyond to rectify the issue. What could have spiraled into a legal dispute transformed into a testament to the company's commitment to customer satisfaction. I experienced a complete turnaround in my perception of the brand. If you're cautious about engaging with this company, I completely understand, but I urge you to reconsider. Often, it's not about the challenges we face, but the response and resolution that truly define a company's integrity. brigittebox.de managed to turn a potential nightmare into a blessing, and for that, I am genuinely grateful. This experience has given me confidence in the integrity of the brand, and I'm now a loyal and satisfied customer.No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction
Brigitte Box is a popular subscription box service in Germany that offers a delightful experience for women looking to enhance their self-care routines and discover new beauty and lifestyle products. With a carefully curated selection of items, Brigitte Box aims to provide a personalized and enjoyable experience for its customers.
Pros and Cons
- Pros:
- Wide range of beauty and lifestyle products
- Curated selection tailored to individual preferences
- Convenient subscription service
- Excellent value for money
- Beautiful packaging
- Cons:
- Limited availability outside of Germany
- Some products may not suit all preferences
User Experience
The Brigitte Box website offers a user-friendly and intuitive interface, making it easy for customers to navigate through the various sections. The subscription process is straightforward, allowing users to customize their box preferences based on their beauty and lifestyle preferences. The website also provides detailed product descriptions and images, enabling customers to make informed choices.
Pricing and Value for Money
Brigitte Box offers different subscription plans at competitive prices, starting from XX euros per month. Considering the high-quality and diverse products included in each box, the overall value for money is considered excellent. The subscription fees are justified by the value of the products received, providing customers with a cost-effective way of discovering new brands and products.
Alternatives
While Brigitte Box is one of the leading subscription box services in Germany, there are alternatives available in the market. Some popular alternatives include Glossybox and My Little Box. These services offer similar experiences with their own unique selection of beauty and lifestyle products. Customers can compare these options and choose the one that best suits their preferences.
Customer Service
Brigitte Box is known for its excellent customer service. Their team is responsive and dedicated to providing timely assistance and addressing any concerns or queries. Customers can reach out to the support team via email or phone, and their inquiries are typically handled with utmost professionalism and efficiency.
Product Quality and Selection
The product quality offered by Brigitte Box is generally high, with a focus on reputable and sought-after brands. The selection process ensures that only the best products that align with customers' preferences are included in each box. Whether it's skincare, makeup, haircare, or lifestyle items, Brigitte Box ensures a diverse range of products that cater to various needs and preferences.
Website Usability
The Brigitte Box website is well-designed and easy to navigate. It is optimized for user experience, with clear menu options and intuitive browsing. The layout is visually appealing, showcasing product images and descriptions in an organized manner. Overall, the website usability contributes to a seamless shopping experience for customers.
Returns and Exchanges
Brigitte Box provides a straightforward and hassle-free returns and exchange policy. If customers receive a damaged or unsatisfactory product, they can contact the customer service team within a specified time period to request a return or exchange. The company strives to resolve such issues promptly and ensures that customers are satisfied with their purchases.
Promotions and Discounts
Brigitte Box occasionally offers promotions and discounts to its customers, making the subscription even more enticing. Customers can enjoy reduced prices or special offers during specific periods or through promotional codes. These discounts enhance the overall value for money and give customers more reasons to enjoy their monthly subscription.
Reputation
Brigitte Box has established a strong reputation among its customers. With positive reviews and testimonials, the company has gained trust and recognition in the subscription box market. The brand's commitment to delivering high-quality products and exceptional customer service has contributed to its positive reputation.
Payment Options
Brigitte Box offers various payment options to cater to different customer preferences. Customers can make secure payments using major credit cards, such as Visa, Mastercard, and American Express. The checkout process is encrypted to ensure the safety of customers' personal and financial information.
Loyalty Programs
Currently, Brigitte Box does not offer a specific loyalty program. However, customers can enjoy ongoing benefits through their subscription, such as a consistent supply of new products and the opportunity to discover and try out different brands. The value provided by the subscription itself acts as a form of loyalty program.
Customer Reviews
Customer reviews for Brigitte Box are overwhelmingly positive, reflecting the satisfaction and enjoyment experienced by subscribers. Customers praise the variety and quality of products, personalized curation, and the excitement of receiving a parcel filled with surprises. These reviews contribute to the overall trustworthiness and reliability of the brand.
Community Involvement
Brigitte Box actively engages with its community through social media platforms, providing updates, exclusive offers, and beauty tips to its followers. The brand also collaborates with influencers and conducts giveaways, fostering a sense of community and creating a space for discussions and interactions among subscribers.
Shipping and Costs
Brigitte Box offers nationwide shipping within Germany. The costs for shipping are typically included in the subscription fee, ensuring a hassle-free experience for customers. The boxes are carefully packaged and delivered within a reasonable timeframe, allowing customers to eagerly anticipate their monthly surprise.
In conclusion, Brigitte Box is a reputable and highly regarded subscription box service in Germany, offering an extensive range of beauty and lifestyle products tailored to individual preferences. With excellent customer service, competitive pricing, and a commitment to quality, Brigitte Box provides a delightful experience for subscribers. The brand's positive reputation, website usability, and strong customer reviews further attest to its expertise, authoritativeness, and trustworthiness in the industry.