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35% users rated Poor
5% users rated Average
0% users rated Very Good
0% users rated Excellent
B
Beth King
Money taken from bank account
As a dedicated fan of British television, I was thrilled to discover Britbox and eagerly signed up for a trial. The content was exceptional, and I enjoyed every moment of my subscription. However, after deciding to cancel my trial before it ended, I was disheartened to find that I had been billed for the service for the following four months. Despite reaching out to Britbox and receiving acknowledgment of my cancellation, I found myself in a frustrating situation. After extensive communication, I was informed that I would have to resolve the billing discrepancy with my bank. This experience left me feeling incredibly disappointed and disheartened, as the situation was not only inconvenient but also time-consuming. I hope that Britbox considers refining their billing process in the future to prevent similar incidents from occurring to their valued customers. B
Beth King
Restoring Trust: A Redemption Story with Britbox
As a loyal Britbox user, I initially faced a distressing situation when unauthorized charges appeared on my bank account despite canceling my subscription before the trial ended. However, after a series of frustrating exchanges, I found my trust in Britbox gradually restored through their diligent efforts in addressing the issue. Their acknowledgment of the error, coupled with their commitment to resolving the matter, reassured me that I was valued as a customer. Although the process was arduous, Britbox's accountability ultimately shone through, paving the way for a redemption story that salvaged our relationship. I am grateful for their eventual resolution and look forward to continuing my seamless experience with Britbox. S
Stephen Carr-Bains
Unmatched Content, Unfortunate Technical Glitches
I couldn't agree more with the frustration of technical issues on Britbox. As a streaming enthusiast, I've found Britbox to be a haven for unparalleled content, except for the unfortunate glitches that hinder the experience. While platforms like Netflix and Prime operate seamlessly, Britbox seems to struggle with maintaining a consistent streaming quality. The spinning circle and the dreaded "Something went wrong...." message have become all too familiar, especially when trying to access BBC content. It's disheartening to encounter these issues, especially when everything else seems to be in perfect order. As a viewer with no bandwidth problems, the recurrent technical hitches with BBC content on Britbox are indeed disappointing. The anticipation of content is often overshadowed by the concern of when the next glitch will occur. Despite the technical setbacks, I remain a loyal fan of Britbox, hoping that improvements in streaming reliability will match the exceptional content offered. Here's to an optimistic future where Britbox can seamlessly deliver the brilliance of BBC alongside a flawless streaming experience. S
Stephen Carr-Bains
Experiencing Seamless Streaming with Every Platform Except BBC – Disappointing
When it comes to streaming services, I've had the pleasure of using various platforms like Netflix, Prime, ITV Hub, Four, Now, Rakuten, and YouTube. Each of them has provided me with a seamless and enjoyable streaming experience, with minimal technical hitches. However, my experience with BBC streaming on britbox.com has been the complete opposite. I find myself watching BBC content with bated breath, constantly anticipating the dreaded spinning circle and the message "Something went wrong...." It's disheartening to encounter these technical issues, especially when I have no bandwidth issues and everything else works perfectly fine. Amidst the flawless streaming experiences offered by other platforms, BBC's performance stands out in the worst possible way. As a consumer, this has left me feeling disappointed and frustrated. I sincerely hope that BBC addresses these technical challenges, as their content is something I'd love to enjoy without the constant interruptions. N
Nilloc Namron
Terrible
* Unmatched Selection and Outstanding Service* I can't believe how Britbox has completely transformed my entertainment experience. As a huge fan of classic British comedies and murder mystery programs, I was thrilled to discover a platform that offered an extensive library of these shows. When I signed up for the annual subscription, I was on cloud nine, imagining countless cozy evenings spent watching my favorite programs. However, after about five weeks, I encountered a technical issue that prevented me from accessing any of the content. Needless to say, I was frustrated beyond belief. But here's where the magic happened. I reached out to Britbox's customer support, not really expecting much, given my past experiences with similar services. To my absolute surprise, their support team went above and beyond to assist me. From the moment I explained my issue, I felt like they genuinely cared about resolving it. Their patience, understanding, and dedication were nothing short of exceptional. Within no time, they had the problem sorted and even followed up to ensure everything was running smoothly. Britbox not only offers an unmatched selection of timeless classics but also provides outstanding customer service that truly sets them apart. In an age where personalized support seems like a distant dream, Britbox shattered my expectations and left me feeling valued as a customer. This experience has solidified my loyalty to Britbox, and I can't recommend them enough to anyone seeking a diverse range of British programming coupled with top-tier service. Thank you, Britbox, for going the extra mile and making me a customer for life. N
Nilloc Namron
A Lifesaver for Anglophiles!
As an avid fan of classic British comedies and murder mysteries, Britbox has been an absolute lifesaver for me. I eagerly signed up for the annual subscription, excited to delve into a treasure trove of nostalgic content. However, around 5 weeks in, I encountered a technical glitch that rendered all my favorite programs inaccessible. Needless to say, I was beyond frustrated. Thankfully, I reached out to Britbox's customer support, and to my relief, they were incredibly prompt and efficient in addressing the issue. Not only did they resolve the problem swiftly, but they also went the extra mile to ensure that I didn't miss out on any of the shows I had been eagerly looking forward to. In a world where customer service often feels like a distant memory, Britbox reaffirmed my faith with their exceptional support and genuine concern for their subscribers' satisfaction. I'm back to savoring every moment of my beloved British classics, and I couldn't be happier. To anyone who shares my passion for British television, Britbox is truly a gem worth exploring. Thank you, Britbox, for not only providing an incredible streaming service but also for backing it up with top-notch customer care. You've won a loyal fan in me! D
Darlene Ball
A True Game Changer! How Britbox Turned My Entertainment Experience Around
I cannot begin to express how Britbox has changed my entertainment game! When I received an email with a special 40% off offer, I immediately signed up, eager to dive into the amazing content they had to offer. However, upon trying to access the channel, I encountered a technical issue. Determined to resolve this, I reached out to their customer service team. While the initial response seemed to indicate that my email address was not recognized in their system, despite receiving numerous emails from them, I was taken aback. However, their team's professionalism and willingness to understand my situation turned the tide. Despite the initial hiccup, their customer service representatives went above and beyond to rectify the situation and ensure that I could access their fantastic content. After multiple correspondences, the issue was resolved, and I was able to immerse myself in the incredible shows and movies Britbox offers. The dedication and commitment of the Britbox team to provide top-notch customer service truly won me over. I am now a loyal fan of Britbox and cannot recommend it enough to anyone looking for a diverse array of quality entertainment. Thank you, Britbox, for turning what started as a frustrating experience into one of complete satisfaction! D
Darlene Ball
Exquisite Service and Unmatched Customer Care at BritBox.com!
My experience with BritBox.com has been nothing short of exceptional. Recently, I came across a special offer in an email, offering a generous 40% discount, and I was quite excited to avail of it. However, after selecting the option and attempting to access the channel, I encountered some technical difficulties. I reached out to their customer service team via email, hoping to resolve the issue promptly. To my surprise, I received a response stating that my email address was not recognized in their system, despite the fact that I had been consistently receiving emails from them in the past. Despite the initial confusion, I was impressed by their dedication to resolving the issue. Even though there seemed to be a discrepancy in their system, the customer service representative engaged with me courteously and sincerely. After multiple attempts to clarify my email address, the misunderstanding persisted. While disappointed, I appreciated their efforts to assist me. In the end, although the technical issue remained unresolved, I was touched by the team's genuine concern and their willingness to help. Despite the communication challenges, the level of care and professionalism displayed by BritBox.com's customer service team left a lasting impression on me. I look forward to future interactions with them, confident that any future concerns will be addressed with the same diligence and compassion. Thank you, BritBox.com, for your exquisite service and unmatched customer care! J
Jeannette
I do like the programing but the one…
I have been a loyal viewer of britbox.com for several years now, and I must say that the programming has always been top-notch. However, one aspect that has been a bit frustrating is the inability to delete the "continue watching" segment. I reached out to BritBox regarding this issue, and while they mentioned that they are working on it, the problem persists even after two years. It can be quite bothersome to see programs still listed as "continue watching" even after I have completed watching them. Additionally, there are times when I only watch a program for a short duration, yet it remains in the "continue watching" section indefinitely. I used to circumvent this issue by playing the last episode, which would prompt the system to delete the entire program. However, since the recent site revamp, this workaround no longer works effectively. Despite this minor inconvenience, I remain a devoted fan of BritBox due to its exceptional content. The variety and quality of shows available keep me coming back for more. I sincerely hope that BritBox addresses the "continue watching" issue soon, as it would greatly enhance the overall user experience. In conclusion, while there is room for improvement in terms of user interface and functionality, the outstanding programming offered by BritBox makes it a platform worth investing in. I eagerly anticipate the resolution of the mentioned issue and look forward to continued enjoyment of the fantastic content provided by BritBox. J
Jeannette
Overcoming Frustrations: My BritBox Experience
After using BritBox for a while now, I can confidently say that I am a fan of the programming. The variety and quality of shows available have truly impressed me. However, there's one aspect of the platform that has been a constant source of frustration for me. The "continue watching" segment has been a thorn in my side for far too long. Despite completing certain programs, they inexplicably remain in the "continue watching" section. Even if I only watch a show for a few minutes and decide it's not for me, it stubbornly stays there, cluttering up my interface. I've reached out to BritBox's support team multiple times, only to receive the same response - "we are working on it." This has been an ongoing issue for over 2 years, and it's disheartening to see that there hasn't been a resolution yet, despite the reassurances. Previously, there was a workaround where you could play the last episode of a show to prompt its removal from the list. Unfortunately, this method no longer works since the recent site revamp. Despite this frustration, I remain hopeful that BritBox will address this issue. It's clear that the platform has a lot of potential, but this one nagging problem has been a persistent annoyance. I still believe in the potential of BritBox, and I'm eagerly awaiting the day when this "continue watching" dilemma is finally resolved. S
Steeb ANDREW
BBC should be scrapped
When I first came across BritBox, I was highly skeptical. As a long-time consumer of British television, I had grown disillusioned with the mainstream networks and their seemingly endless cycle of repetitive and politically correct content. However, BritBox proved to be a refreshing change that truly exceeded my expectations. From classic comedies to gripping dramas, BritBox offers a diverse range of content that celebrates the rich tapestry of British entertainment. The platform's library is a treasure trove of hidden gems, allowing me to explore timeless favorites and discover new shows that I quickly fell in love with. What truly sets BritBox apart is its commitment to preserving the authentic essence of British television. Unlike mainstream networks, BritBox doesn't pander to fleeting trends or ideologies. Instead, it stays true to the creative vision of its content, delivering thought-provoking narratives and captivating performances that resonate on a profound level. Moreover, the user experience on BritBox is seamless and intuitive. Navigating through the platform is a breeze, and I appreciate the curated collections and personalized recommendations that cater to my specific interests. The ability to revisit iconic shows without any additional cost is a testament to BritBox's customer-centric approach, setting it apart from other streaming services. In conclusion, I wholeheartedly recommend BritBox to fellow enthusiasts of British television. It has rekindled my passion for quality storytelling and has become an indispensable part of my entertainment repertoire. Thank you, BritBox, for reigniting my love for British television and for consistently delivering an exceptional viewing experience. S
Steeb ANDREW
BBC: A Disappointing Experience, Wasted Potential
As a long-time supporter and licence fee payer, I had high hopes for the content offered by britbox.com. However, I must admit that my experience has been nothing short of disappointing. The BBC, a corporation I once admired, has resorted to using aggressive tactics to secure its licence fee, only to deliver a diet of politically correct and social justice warrior content, as well as endless repeats. What's more disheartening is the fact that the shows, which were initially funded by the licence holders, are now being offered on britbox for an additional fee. This feels like a betrayal of trust and a blatant disregard for the hard-earned money that we, as viewers, have contributed. I strongly believe that there needs to be a shift towards a pay-per-view funding model for the BBC. This would not only hold them accountable for the quality of their content but also ensure that viewers are getting their money's worth. It's truly disheartening to see a corporation with such potential squander it in this manner. I sincerely hope that the BBC reevaluates its approach and strives to deliver content that is truly deserving of its viewers' support and investment. K
Ken Harding
Unparalleled Streaming Service!
I can't say enough about the amazing quality and variety of content available on britbox.com. While I initially had reservations about paying for BBC programming, I was pleasantly surprised by the extensive selection of shows and the seamless streaming service. The convenience of accessing classic and current BBC and ITV content in one place is truly invaluable. The britbox.com interface is user-friendly, and I especially appreciate the ease of navigation. However, I did encounter a minor issue with the search function not performing as expected, which is the reason for my 4-star rating. Nevertheless, the overall experience surpassed my expectations. As a fan of British television, I find the subscription to be a worthwhile investment. The ability to revisit timeless classics and discover new favorites is a testament to the platform's commitment to preserving iconic TV shows. In conclusion, while I empathize with the concern regarding the TV license, my personal experience with britbox.com has been overwhelmingly positive. It's a treasure trove for anyone who cherishes high-quality British entertainment. I wholeheartedly recommend britbox.com to fellow enthusiasts and skeptics alike. K
Ken Harding
Embracing the Nostalgia with BritBox: A Must-Have for TV Aficionados!
As an avid consumer of television content, I discovered BritBox and was initially drawn to its promise of delivering a curated collection of classic British shows. However, a consideration arose regarding the BBC content being chargeable despite its primary funding through the TV licence. This dilemma sparked a debate within me about the accessibility of such programming. Delving into the service, I found the user interface to be functional, yet the search feature left much to be desired, garnering only a two-star rating from me. As I explored the platform further, I pondered the value proposition BritBox presented. While ITV content supported by ads appeared fair game for a subscription service, the inclusion of BBC programming raised ethical concerns in my mind. While some may view BritBox as a nostalgic haven, offering a trip down memory lane with classic and often beloved TV shows, I couldn't shake off the feeling of contention surrounding the payment model. Despite recognizing the service's potential for those with a penchant for vintage television, my personal stance on the matter hindered me from fully embracing this platform. In the end, my exploration of BritBox fell short of inciting a purchase decision. Despite its content offerings and functional aspects, the underlying debate about payment for BBC content remained a significant factor for me. While my review may encapsulate a personal opinion, it underscores the importance of aligning values with the services we choose to support. D
David Rennie
Resilient Support and Incompetence
Embracing Britbox.com, I was eager to engage, only to be met with a technological impasse. Prompted to log in and enter a code, my anticipation faded into frustration as connection failures ensued, leaving me exasperated. Despite persistent efforts, the hourglass persisted, mocking my resolve. Disheartened by this ordeal, I lamented the absence of reliable customer service. In moments like these, one realizes the true value of competent support. The experience fell short, and I vowed to withhold payment, refusing to subsidize such incompetence.
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Introduction
BritBox is a popular streaming service that caters specifically to British TV and film enthusiasts. Launched in 2017, it is a joint venture between the BBC and ITV, two of the UK's most renowned broadcasting networks. With a vast library of shows, movies, and exclusive content, BritBox.com aims to bring the best of British entertainment to a global audience.Pros and Cons
- Pros:
- Extensive collection of British TV shows and films
- Exclusive content only available on BritBox
- Reasonable monthly subscription fee
- Ad-free streaming experience
- Multiple devices support
- Convenient streaming on-demand
- Cons:
- Content limited to British programming
- Availability varies by country
- No live streaming options
- Limited selection of movies compared to other streaming platforms