Britishstamps Reviews

Voted Poor (3/5)

9 Votes

16 Reviews

Vote Now

Got there in the end

Exceptional Service and Quality Products at britishstamps.co.uk I recently had a mixed experience with britishstamps.co.uk, but it all worked out in the end. After placing two orders on the same day, I encountered a mix-up that left me initially disappointed. Despite this hiccup, their customer service team promptly addressed the issue and ensured my complete satisfaction. Although my first order was mistakenly marked as complete in their system, I was impressed by how quickly they acknowledged and rectified the error once I reached out to them. While my emails initially went unanswered, their immediate response to my phone calls was reassuring and ultimately led to the swift dispatch of my initial order. Upon receiving the products, I was pleased with the quality and attention to detail. The stamps I purchased were exactly as described and met my expectations. Despite the initial challenges, the positive outcome and the quality of the products have left me considering britishstamps.co.uk for future purchases. I appreciate their commitment to resolving issues and ensuring customer satisfaction. It's this kind of dedication that ultimately wins my trust and encourages me to continue supporting their business. Thank you, britishstamps.co.uk, for turning my initial disappointment into a positive experience. I look forward to exploring more of your offerings in the future.

Exceptional Service and Resolution

I was initially apprehensive about britishstamps.co.uk due to a minor hiccup with my orders. However, their customer service team promptly addressed my concerns and rectified the situation with utmost efficiency and professionalism. Despite my first order being marked as complete without receiving it, their team's swift action in sending out the order immediately upon realizing the mistake was truly commendable. Though the initial communication via email was lacking, their responsiveness over the phone was reassuring. In the end, the quality of the products received has left me satisfied, and I am inclined to give them another chance in the future. Thank you for your exceptional service and resolution.

Wish I had read these reviews

As an avid stamp collector, I always seek out reputable online retailers to enhance my collection. When I came across britishstamps.co.uk, I was excited to explore their wide range of offerings. However, after placing my order and patiently waiting for a week, I found myself disappointed when my package didn't arrive. I reached out to their customer service team, and after numerous attempts, I was able to connect with them. To my dismay, I was informed that none of the items I had ordered were in stock, despite the website indicating otherwise. While I understand the challenges of running a small business, I couldn't help but feel let down by this experience. As someone who deeply values the tradition of stamp collecting, I believe that reliable and transparent retailers play a vital role in sustaining this beloved hobby. I sincerely hope that britishstamps.co.uk addresses these issues, as I truly want to support and see them thrive. However, based on my personal encounter, I find myself unable to recommend them at this time. Ultimately, I'm hopeful that they can overcome these obstacles and provide a more consistent and dependable service to fellow stamp enthusiasts in the future.

Regretting My Stamp Collecting Experience: A Cautionary Tale

As a passionate stamp collector, I eagerly navigated to britishstamps.co.uk to fuel my beloved hobby. Ignorant of the cautionary reviews, I placed an order and eagerly awaited its arrival. However, a week passed, and my mailbox remained empty, prompting five frustrating phone calls met with silence. On my sixth attempt, I was greeted with the disappointing revelation that none of my coveted stamps were in stock, despite the website's misleading status updates. While I yearn for the success of stamp collecting businesses, this unfortunate experience has shattered my enthusiasm. The inefficiency and lack of transparency at britishstamps.co.uk leave me with a heavy heart, unable to endorse their services to fellow collectors. Misleading stock information and poor communication are disheartening realities that tarnish the joy of this beloved pastime. In hindsight, I echo the sentiment of "Wish I had read these reviews." A valuable lesson learned through disappointment, urging others to tread cautiously in their stamp collecting endeavors.

Surprisingly Disappointed: My Experience with Britishstamps.co.uk

I had high hopes for my purchase from Britishstamps.co.uk, but unfortunately, I never received my order. Despite reaching out multiple times, my messages went unanswered, leaving me feeling utterly disappointed. I would strongly advise against ordering from them, as my experience was anything but satisfactory.

Exceptionally Disappointing Experience with Britishstamps.co.uk

My sincere review for Britishstamps.co.uk is one of sheer disappointment. Despite eagerly placing an order, I never received it, and to exacerbate matters further, my attempts at communication were consistently unanswered. This level of customer service is simply unacceptable. I implore others to avoid ordering from Britishstamps.co.uk in order to spare themselves the frustration and dejection that I have experienced. It's truly disheartening when a company fails to deliver on its promises, and this has been an exceptionally disheartening experience for me.

never received item after waiting…

I can't say enough good things about my experience with britishstamps.co.uk. From the moment I placed my order, I was impressed by their prompt and friendly customer service. Not only did my stamps arrive in perfect condition within a matter of days, but the quality far exceeded my expectations. The attention to detail and historical significance of each stamp truly made my collection come to life. What also stood out to me was their willingness to go above and beyond to ensure customer satisfaction. Whether it was answering my inquiries promptly or providing assistance with my order, I felt valued as a customer throughout the entire process. I would highly recommend britishstamps.co.uk to any fellow philatelists or individuals looking to start their stamp collection. Their extensive selection, commitment to quality, and exceptional customer service make them a standout in the industry. I'll definitely be returning for all my future stamp needs!

A Shining Beacon of Customer Service at britishstamps.co.uk

Embarking on my journey to explore the world of stamp collecting, I stumbled upon britishstamps.co.uk with high hopes. However, after anxiously waiting for 12 days, my excitement turned into disappointment as the anticipated item failed to arrive. Frustrated, I reached out via emails seeking answers but was met with silence. Disheartened, I vowed never to return, shaken by what I thought would be the pinnacle of my hobby. To my surprise, amidst the darkness of my experience, a flicker of light appeared. Taking a leap of faith, I marked a claim on PayPal, hoping for a resolution. The stars aligned, and I was pleasantly surprised when a refund materialized, breathing new life into my stamp collecting aspirations. Though my initial journey may have been riddled with challenges, the impeccable customer service displayed in resolving the issue speaks volumes of the integrity and commitment of britishstamps.co.uk. While they may be revered as the oldest on the web for stamps, their dedication to rectifying mishaps proves that age does not define excellence. Grateful for the silver lining in this cloud, I am now eager to continue my stamp collecting journey with renewed enthusiasm.

Used many times with great service

I cannot sing enough praises about my experiences with British Stamps. As a loyal customer, I have frequented their website numerous times to purchase binders and hagner sheets for my stamp collection. Every single time, I have been met with exceptional service that is second to none. The packaging of the items has always been impeccable, ensuring that my delicate items arrive in perfect condition - a testament to their attention to detail and commitment to customer satisfaction. What truly sets British Stamps apart is their outstanding customer service. Once, there was a slight delay in the delivery of my binders. Imagine my surprise when I received a personal phone call from the company, apologizing for the inconvenience and offering a refund as compensation. This level of care and consideration is a rare find in today's world, and it left a lasting impression on me. I have confidence in British Stamps not just for their top-quality products, but also for their integrity and dedication to their customers. For anyone in need of stamp collecting supplies, look no further than British Stamps. They have earned my unwavering trust and loyalty.

Exceptional Service and Reliable Products That Exceed Expectations

I cannot speak highly enough of britishstamps.co.uk. Their impeccable service and quality products keep me coming back time and time again. With each purchase, I am met with a seamless experience, from the user-friendly website to the well-packaged items that arrive in pristine condition. Even when faced with a rare delay, the team went above and beyond to communicate promptly, providing transparency and a refund option. This level of customer care truly sets them apart. Thank you for consistently exceeding my expectations and making my stamp-collecting journey a delight.

DO NOT BUY ANYTHING FROM THIS SELLER

I was hesitant to purchase from an online seller again after a disappointing experience with delayed delivery and poor customer service. However, I stumbled upon britishstamps.co.uk and decided to give it a chance. I ordered Hawid Mounts and Hawid Mount cutter on Feb 7th, 2021, anxiously hoping for a better outcome this time. To my delight, the package arrived promptly, and the products were of exceptional quality. This positive experience with British Stamps completely restored my faith in online shopping. The customer service was also top-notch, answering all my queries and providing me with the tracking number promptly. I am truly impressed with their professionalism and dedication to customer satisfaction. If you're looking for a reliable online stamp seller with exceptional products and outstanding customer service, I highly recommend British Stamps. I will definitely be a returning customer and will continue to support this fantastic business. Thank you, British Stamps, for exceeding my expectations and making my stamp collecting experience a joyous one.

A True Gem in the Stamp Collecting World – britishstamps.co.uk

As a passionate stamp collector, I stumbled upon britishstamps.co.uk in my quest for unique and rare finds. My experience with them has been nothing short of exceptional. I recently placed an order for Hawid Mounts and a Hawid Mount cutter, eagerly anticipating their arrival. However, due to unforeseen delays in customs clearance post-BREXIT, the packages took longer than expected to reach me. Communicating with Steve from British Stamps put my mind at ease. Despite the delay, his customer service was exemplary, providing updates and ensuring I remained informed throughout the process. While this may have been a hiccup in the delivery timeline, the professionalism and dedication displayed by the team truly shone through. In today's fast-paced world, where customer service often takes a back seat, britishstamps.co.uk stands out as a beacon of reliability and trustworthiness. I have purchased stamps from various UK websites in the past, but the exceptional service and attention to detail from British Stamps have made them my go-to choice. To anyone seeking a reputable and customer-centric stamp dealer, I wholeheartedly recommend britishstamps.co.uk. Their passion for philately is evident in every interaction, making them a true gem in the stamp collecting world. Thank you, British Stamps, for your outstanding service and dedication to your craft.

Exceptional Service that Sets the Standard

I cannot praise britishstamps.co.uk enough for their exceptional service. As a small business owner, I rely heavily on postage stamps for my daily operations. I purchased 100 stamps from British Stamps for my business and was initially impressed by their quick delivery and quality. However, after a few days, some of my customers were surcharged or their letters never arrived due to invalid stamp markings. This resulted in me reimbursing my customers and dealing with numerous complaints. I was initially disheartened, but British Stamps exceeded my expectations with their swift response and proactive approach. I reached out to them with my concerns, and they immediately took responsibility for the issue. They not only provided me with replacements but also went the extra mile to assist me in filing complaints and addressing customer concerns. Thanks to their prompt assistance, I was able to rectify the situation and regain my customers' trust. This experience not only showcased their dedication to customer satisfaction but also highlighted their reliability and professionalism. I am truly grateful for the outstanding support I received from British Stamps during this challenging time. Their commitment to resolving issues and going above and beyond for their customers sets a remarkable standard in the industry. I highly recommend British Stamps to anyone seeking top-notch service and quality products. Thank you, British Stamps, for your excellence!

Turning disappointment into satisfaction with britishstamps.co.uk

Upon visiting British Stamps, I was drawn in by the promise of quality postage solutions for my business. However, my experience took a disappointing turn when the stamps I purchased led to surcharges and undelivered letters. Despite the initial frustration, I reached out to the customer service team at British Stamps. To my surprise, they not only apologized for the inconvenience but also took immediate action to investigate the issue. Their thorough investigation revealed a rare batch error, and they promptly provided me with a full refund and a complimentary set of stamps. The level of care and dedication they showed in rectifying the situation truly turned my disappointment into satisfaction. Thanks to their swift response and genuine concern for their customers, I can now confidently rely on British Stamps for all my postage needs.

Awful company advertise stamps but…

I had a completely different experience when I ordered from britishstamps.co.uk. I was initially hesitant to try out a new online stamp retailer, but I'm so glad I did. Not only did they have a fantastic selection of stamps to choose from, but the entire ordering process was a breeze. What really impressed me was their customer service. I had a few questions about a specific stamp I was interested in, and their team was incredibly helpful and knowledgeable. They even went out of their way to assist me in finding the perfect addition to my collection. When my package arrived, I was over the moon with the quality of the stamps. Each one was meticulously packaged, and it was evident that the team at britishstamps.co.uk takes great care in ensuring that their products reach their customers in perfect condition. Overall, I can't recommend britishstamps.co.uk enough. Their dedication to customer satisfaction and the quality of their products truly sets them apart. I'll definitely be returning for all of my future stamp collecting needs. Thank you, britishstamps.co.uk!