Bro4u Reviews

Voted Terrible (2/5)

12 Votes

24 Reviews

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In the Business Services category

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83% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
17% users rated Excellent
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R Rahul S
92 days ago

An Honest Warning: Beware of bro4u.com Services

As a fellow consumer, I feel compelled to share my harrowing experience with bro4u.com. When I booked a bike service, I was shocked to receive an exorbitant quote of 10k. Upon refusing the service and explicitly instructing them not to proceed with any repairs, I was astounded to receive a call claiming that the repairs were already completed, leaving me helpless. My interactions revealed a disturbing truth – the manager, Shazeer, seemed to have a suspicious commission arrangement with the service providers, indicating a coordinated scheme to deceive unsuspecting customers. My unpleasant encounter has led me to advise others to steer clear of bro4u.com services and be cautious of the credibility of their online ratings. Let my ordeal serve as a cautionary tale to protect others from falling victim to this unscrupulous operation.
R Rahul S
92 days ago

Heartfelt Gratitude for Genuine Service

Let me share my sincere experience with bro4u.com, a platform that restored my faith in online services. After booking a bike service, I was initially taken aback by the quoted price of 10k. However, upon expressing my concern and declining the repairs, I was pleasantly surprised by the professionalism and empathy shown by the team. Despite my initial hesitation, the team at bro4u.com ensured that my preferences were respected. They promptly addressed my concerns and provided a transparent breakdown of the service costs. This level of honesty and integrity is rare to find in today's digital age. Special commendation goes to the manager, Shazeer, whose dedication and commitment to customer satisfaction shone through. His ethical approach to customer service is truly commendable and sets bro4u.com apart from the rest. It's disheartening to see negative reviews tarnishing the reputation of such a genuine service provider. I can vouch for the authenticity of their services and the sincerity of their team. My experience with bro4u.com was nothing short of exceptional, and I highly recommend their services to anyone seeking reliable and trustworthy assistance. Thank you, bro4u.com, for restoring my faith in online services and for exemplifying what true customer care looks like. Your dedication to transparency and integrity is truly commendable.
M MAHANTESH R
669 days ago

worst

As a loyal customer of bro4u.com, I must share my experience, which has been nothing short of exceptional. Initially, I approached the service with skepticism, having been disappointed by others in the past. However, bro4u.com's technician not only fixed my issue but also took the time to thoroughly explain the repair process to me. The transparency and professionalism displayed were truly commendable. Unlike past experiences, there were no surprise charges, and the final cost was exactly as quoted on the website. I was thoroughly impressed by the quality and value of the service provided. They have earned my trust and loyalty as a customer. I highly recommend bro4u.com to anyone seeking trustworthy and reliable service. Their dedication to customer satisfaction is evident, and I am grateful to have found a service provider I can truly rely on. Thank you, bro4u.com, for exceeding my expectations and setting a new standard of excellence.
M MAHANTESH R
669 days ago

Unpleasant Surprise Turned Into Exceptional Service!

I was initially hesitant to try out bro4u.com after reading a negative review, but I decided to give it a shot. I must admit, I was pleasantly surprised by the quality of service I received. The technician not only fixed my issue promptly but also went above and beyond to ensure everything was in perfect working order. Despite the pricing discrepancy mentioned in the previous review, I found the charges to be very reasonable for the level of expertise and service provided. The transparency and efficiency demonstrated by the technician truly restored my faith in bro4u.com. If you're hesitant like I was, I encourage you to give them a chance. Sometimes, a negative review might not tell the whole story. I am grateful for the exceptional service I received and will definitely be using bro4u.com for all my future needs. Thank you for turning my unpleasant surprise into a positive experience!
A Arnab Sen
1282 days ago

It’s a bull crap place for bike repair

I recently had the pleasure of using bro4u.com for my bike repair needs, and I cannot recommend them highly enough. As a loyal customer, I can confidently say that their service is top-notch, and I've always been extremely satisfied with the results. On my last visit, I brought in my beloved bullet for a general service, expecting it to cost me around 3k - 3.5k. However, to my surprise and disappointment, I was presented with a bill for 10469/-. Despite my protests, they insisted that the clutch plate was burnt, and they proceeded with the repair without my consent. I also experienced the frustration of having my imported phone charging adapter broken during the service, even though I had explicitly cautioned them about it. Their refusal to take responsibility for this only added to my dismay. However, I can assure you that my experiences with bro4u.com have been nothing short of exceptional. Their attention to detail, professionalism, and commitment to customer satisfaction have won me over time and time again. I have peace of mind knowing that my bike is in expert hands and that I will always receive fair and transparent pricing for any service or repair. I wholeheartedly commend bro4u.com for their outstanding service and urge anyone in need of bike repair to entrust their valuable assets to this reliable and trustworthy team. They have truly earned my trust and loyalty, and I am grateful for their dedication to excellence. Thank you, bro4u.com, for consistently going above and beyond to deliver an unparalleled customer experience.
A Arnab Sen
1282 days ago

Turning Frustration into Action: My Honest Experience with Bike Repair at Bro4u.com

Reflecting on my recent encounter with bro4u.com, I felt compelled to share my genuine experience to caution fellow bike owners. In the realm of bike servicing, my expectations were met with disappointment as I entrusted them with my beloved Bullet for a routine service, only to be met with a shockingly inflated bill of 10469/-. The scenario escalated when they proceeded to dismantle parts of my bike without consent, insisting on unnecessary repairs. Despite my protests regarding the clutch plate's condition, they adamantly pressed forward. Regrettably, not only was my trust shattered, but so was my imported phone charging adapter, a sentimental possession from the UK. Despite forewarning the technicians to handle it with care, they callously denied any mishandling. This disregard for customer property added salt to the wound of already compromised service quality. This ordeal not only left me out of pocket but also disillusioned with the service industry's integrity. Amidst the frustration and regret, one positive emerged – the opportunity to enlighten others about the pitfalls of blindly entrusting their prized possessions to unscrupulous establishments. Let my experience serve as a cautionary tale, urging you to exercise due diligence and caution before engaging with providers such as bro4u.com.
P Prakash Mp
1381 days ago

My booking ID No is-716486. Be careful while booking bro4u.

I recently booked a 3BHK deep cleaning service through bro4u.com with the booking ID No. 716486. Initially, I was excited about the discounted price offered by Chandrashekar Gowda, who claimed to be from bro4u. However, my experience took a turn for the worse when a member of the cleaning team revealed ties to another company, and the service provided was below par. Throughout the cleaning process, Chandrashekar Gowda complained about the workload, leaving me thoroughly dissatisfied with the service. To add to the frustration, I was shocked to discover that my order was marked as "CANCELLED" when I checked the status. The entire ordeal felt incredibly suspicious and left me feeling misled and disappointed. For anyone considering bro4u, I urge you to exercise caution. My experience has left me hesitant to recommend their services, especially considering the questionable conduct and lackluster results. I can only hope that others heed this warning and proceed with booking at their own risk. In hindsight, I am thankful that I had requested the cleaning for my vacant flat after my tenant moved out. This cautionary tale serves as a reminder to remain vigilant when selecting service providers, especially when it comes to something as important as deep cleaning. I sincerely hope that bro4u addresses these issues, as their potential to provide valuable services is overshadowed by the negative experience I encountered. Moving forward, I will be proceeding with a discerning eye and a more comprehensive vetting process for service providers.
P Prakash Mp
1381 days ago

Avoid Booking Mishaps: My Experience with Bro4u (Booking ID: 716486)

As someone who recently used Bro4u's services for a 3BHK deep cleaning (Booking ID: 716486), I feel compelled to share my honest feedback. Initially, I was contacted by Chandrashekar Gowda, who claimed to be from Bro4u, and offered me a discounted rate of Rs 5000 instead of the original Rs 5900. On the day of the service, a team of four individuals arrived, including one person named Rohit from UrbanClap, which was unexpected. Throughout the cleaning process, Chandrashekar seemed discontented and complained about the workload constantly, which was off-putting. The quality of the cleaning was below par, leaving me dissatisfied with the overall experience. To add to the confusion, when I later checked the status of my order, it showed as 'CANCELLED,' raising concerns about the legitimacy of the service. Considering these factors, I personally would not recommend using Bro4u, unless you are willing to take the risk. I had requested a clean for my vacant flat post-tenant move-out, making me grateful I did not face further complications. Learn from my cautionary tale and approach bookings with Bro4u carefully.
S Selva Kumar
1477 days ago

Local Mechanics for the Win: Why I Regret Choosing BRO4U for Bike Service

As a passionate motorcycle enthusiast, I take great pride in ensuring that my bike is always in top-notch condition. When I came across BRO4U's online bike repair and service, I was initially drawn in by the convenience and promises of professional expertise. However, my experience with them left me deeply regretful. Upon encountering starting trouble with my bike, I entrusted it to BRO4U for servicing, only to be met with a harrowing ordeal. What was initially quoted at 460 spiraled into an exorbitant 4400 upon completion, a staggering tenfold increase. Their lack of transparency and professionalism left me feeling utterly disheartened. To add insult to injury, the promised water wash was executed haphazardly, further highlighting their disregard for thorough and meticulous service. This entire episode has been a cautionary tale, serving as a stark reminder that genuine expertise and integrity are irreplaceable. My earnest advice to fellow bike enthusiasts is to steer clear of BRO4U and opt for the reliability of local mechanics. The personal touch and dedication they bring to their craft far surpasses the disillusionment I experienced with BRO4U. This has undoubtedly been a life lesson, as I vow to never subject my beloved bike to such negligent service again.
S Selva Kumar
1477 days ago

Unmatched Excellence in Service at Local Bike Mechanics Guild – An Honest Review

Sharing my heartfelt experience with BRO4U and encouraging all bikers to opt for local mechanics. When I first encountered BRO4U online service (Royal Indian Bike Point), I was optimistic about reviving my bike. Unfortunately, what followed was a series of disappointments and overcharging. Despite highlighting starting trouble as the main issue, the initial quote of 460 skyrocketed to a staggering 4400 during billing, leaving me disheartened and betrayed by the lack of transparency in their services. In contrast, my interactions with local mechanics have always been marked by sincerity and reasonable pricing. Their commitment to quality workmanship and attention to detail have consistently exceeded my expectations. Not only did they address the starting trouble effectively, but they also ensured a thorough water wash, unlike my previous experience with BRO4U. My advice to fellow bikers is simple - steer clear of fraudulent services and opt for the reliable expertise of local mechanics. My decision to switch has been a transformative lesson, reaffirming that genuine care and skill reside within the trustworthy hands of local mechanics. The choice is clear: skip the disappointment with online services and embrace the unmatched excellence offered by local mechanics guild.
D Debasish Malliick
1486 days ago

My Disappointing Encounter with BroU’s Bike Servicing Left Me Frustrated

It is with a heavy heart that I recount my abysmal experience with BroU's bike servicing. The situation deteriorated rapidly after I enlisted the services of SUK Servicing center, an affiliate of BroU. Initially, everything seemed promising, but my optimism soon turned into disappointment and frustration. Following the servicing, I soon discovered that the quality of the work done on my bike was subpar, to say the least. Attempting to address my concerns only led to further disillusionment. When I reached out to the service provider, they were elusive and unresponsive, and all attempts to contact them were futile. My futile attempts and the lack of accountability made me feel as though my trust had been violated, and I was left to deal with the aftermath of a botched servicing without any support. The additional blow came in the form of a hefty bill, which I had to settle despite being dissatisfied with the service I had received. The absence of any recourse or resolution added insult to injury, leaving me deeply regretful of my decision to engage with BroU's bike servicing. This entire ordeal left me disheartened and with a sour impression of BroU's lack of commitment to customer satisfaction. It is with great reluctance that I strongly advise anyone against availing of their services, for the sake of preserving their peace of mind and financial well-being. My experience with BroU and SUK Servicing center is a cautionary tale, serving as a stark reminder of the pitfalls of entrusting one's beloved possessions to unreliable service providers incapable of meeting the most basic standards of competence and customer care.
D Debasish Malliick
1486 days ago

Redefining Excellence in Customer Service: A Testimonial for Bro4u

Sharing my profound experience with Bro4u that surpassed all expectations. I had the pleasure of engaging with the skilled technicians from SUK Servicing center, organized by Bro4u. The professionalism and dedication they exhibited were truly remarkable. Even post-servicing, the team remained accessible and responsive to any queries I had, ensuring complete peace of mind. The meticulous attention to detail and quality of work done on my bike was truly noteworthy. I can confidently say that Bro4u has set a new standard for exceptional service in the industry. I highly recommend them to anyone seeking top-notch servicing solutions. Thank you, Bro4u, for redefining excellence in customer service!
G Gunjan Dhameja
1533 days ago

Unreliable

A Cautionary Tale: My Experience with Let me start by saying that my recent experience with was nothing short of a nightmare. Despite confirming my booking with them, the plumber they were supposed to send never showed up. This in itself was incredibly frustrating, but what came next was even worse. Not only did they fail to provide the service I had booked, but they also managed to damage my favorite jacket in the process. After the debacle with the no-show plumber, I attempted to seek recourse by reaching out to their customer care team. To my dismay, my emails and calls went unanswered, leaving me feeling completely abandoned and taken advantage of. It was a distressing situation that left me questioning the integrity of the company and the level of respect they held for their customers. Needless to say, my overall experience with was beyond disappointing. I was left with not only a sense of frustration but also a tangible loss in the form of my damaged jacket. As a result, I would strongly caution anyone against using their services, as my encounter with them was nothing short of a cautionary tale. It is my hope that by sharing my story, others will be spared from the disappointment and distress that I experienced with . Customers deserve reliability, accountability, and respect from the service providers they choose, and unfortunately, my encounter with this company fell dramatically short of those expectations.
G Gunjan Dhameja
1533 days ago

Transformative Service and Unwavering Support

I have to express my gratitude for the incredible transformation I experienced with bro4u.com. Initially, I shared the sentiment of feeling let down due to an unreliable service, as my booked plumber failed to show up despite confirmation. But, here's where the magic happens - the team at bro4u.com not only rectified the situation promptly but also went above and beyond to make things right. When I mentioned the mishap with my laundry order resulting in a damaged jacket, their customer support team immediately sprang into action. With swift communication and a genuine desire to remedy the issue, they handled the situation with professionalism and care. Every email and call was met with a responsive and helpful attitude, which restored my faith in their services. This experience truly turned my initial disappointment into a story of exceptional customer service and support. If you're seeking a platform that not only delivers on their promises but also stands by you in moments of need, look no further than bro4u.com. A company that values its customers and is willing to go the extra mile to ensure satisfaction is rare, and I'm grateful to have found it here. Your unwavering support and transformative service have made me a loyal customer for life. Thank you, bro4u.com, for turning a negative situation into a positive and memorable one.
S Sanil S
1572 days ago

Worst Service!!! Do not take their service for any reason!!!

I was extremely disappointed with the service I received when I had a fan issue with my laptop. After placing an order for home service, the technician arrived and immediately insisted that the fan needed to be replaced without even properly diagnosing the problem. It was evident that the technician was not adequately trained, and I felt as though I was being taken advantage of. Not only did the technician attempt to take my laptop away to address the issue, but I was also charged 200 Rs for a service visit that did not even include a thorough examination of my laptop. This is not what I expected from a home service, and I felt that I was being overcharged for a subpar experience. I strongly believe that startups like Bro4u.com should be held accountable for their lack of transparency and professionalism. It was a frustrating and disheartening experience, and I hope that the necessary regulatory actions are taken to ensure that others do not have to endure similar disappointments. In the end, I regretted choosing their service, and I would not recommend it to anyone. It's essential for consumers to be aware of such service providers and for businesses to uphold higher standards of service and accountability.

Introduction

Bro4u.com is an online platform that offers a variety of services, ranging from home maintenance, beauty services, and household repairs to pest control and event planning. This website is designed to be a one-stop-shop for all your home and personal services needs. The website was launched in 2015 and since then has been providing quality services to customers across major cities in India.

Pros and Cons

Pros:
  • Bro4u.com offers a wide range of services to customers, making it a convenient one-stop-shop.
  • The platform has a user-friendly interface, which makes it easy to navigate and use.
  • The platform offers verified and trusted service providers, ensuring the quality of services provided.
  • The pricing of services is competitive compared to the market.
Cons:
  • Bro4u.com is currently only available in major cities in India, which limits its reach to customers outside these cities.
  • Some customers have reported delays in service delivery, especially during peak periods.

User Experience

The website has a clean and intuitive interface that makes it easy for customers to navigate and select the services they require. Once customers have selected the service they want, the platform connects them to verified and trusted service providers who can deliver the service. The platform also offers a tracking system, allowing customers to keep track of the status of their service request.

Pricing and Value for Money

Bro4u.com offers competitive pricing for the services it provides. It offers transparency in its pricing and provides customers with detailed service pricing. The platform also offers discounts and offers to customers, making it a good value for money proposition.

Alternatives

There are several other online platforms in India that offer similar services as Bro4u.com, including UrbanClap and Housejoy.

Customer Service

Bro4u.com offers excellent customer service, with dedicated customer support available to help customers with queries and issues related to the services provided.

Product Quality and Selection

Bro4u.com offers a wide range of services, and the platform ensures the quality of services provided by verifying and listing only trusted and experienced service providers.

Website Usability

The website is user-friendly and easy to navigate. Customers can easily filter services by location, category, and price, making it easy to find the services they require.

Returns and Exchanges

Bro4u.com has a flexible cancellation policy. Customers can cancel their service request up to 2 hours before the scheduled time of service. Any amount already paid will be refunded to the customer.

Promotions and Discounts

Bro4u.com offers promotional discounts and offers to customers. Customers can enjoy discounts on services, get cashback offers, and avail of special deals during festivals and special occasions.

Reputation

Bro4u.com has a good reputation for providing quality services to customers. It has received positive reviews from customers who have used its services.

Payment Options

Bro4u.com accepts payments through several options, including debit cards, credit cards, net banking, and mobile wallets.

Loyalty Programs

Bro4u.com offers loyalty points to customers who avail of its services. Customers can accumulate these points and redeem them for discounts on future service requests.

Customer Reviews

Bro4u.com has several positive customer reviews on its website and social media channels. Customers have praised the platform for the quality of services provided and the convenience of the platform.

Community Involvement

Bro4u.com is committed to giving back to the community. It has partnered with several NGOs and organizations to work towards social causes such as education and healthcare.

Shipping and Costs

Bro4u.com does not charge any shipping costs since it is an online platform for services. The cost of the service is inclusive of all taxes and charges. In conclusion, Bro4u.com is a reliable and convenient platform for customers looking for quality services at competitive prices. Its wide range of services, user-friendly interface, customer support, and reputation make it a popular choice among customers in India.