Bromfietsshop Reviews

Voted Average (3/5)

39 Votes

40 Reviews

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TrustScore 3 out of 5

In the Big Sales category

 

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20% users rated Terrible
15% users rated Poor
0% users rated Average
35% users rated Very Good
30% users rated Excellent
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E Erik Tetenburg
TrustScore 5 out of 5 179 days ago

Goede service en zakelijk correct

🌟 A Genuine Testimonial for Bromfietsshop.nl 🌟 I can't thank the team at bromfietsshop.nl enough for their exceptional service and genuine commitment to customer satisfaction. When I reached out to the owner for assistance in finding the right parts for my moped, they went above and beyond to personally assist me through WhatsApp. Their dedication and attention to detail ensured that I received exactly what I needed. The seamless process continued as my order arrived perfectly packaged just 6 days later, even considering a weekend in between, thanks to the reliable delivery service by GLS. The items were delivered right to the designated spot, exactly as promised. Thanks to the team at bromfietsshop.nl, I can confidently say that I am a satisfied customer who will definitely return for all my future moped needs. Their dedication to customer service and genuine care for their clients have truly won me over. Thank you for the top-notch service, and for helping me get back on the road with peace of mind!
E Erik Tetenburg
TrustScore 5 out of 5 179 days ago

The Perfect Partnership: Exceptional Service and Professionalism

I am thrilled to share my remarkable experience with bromfietsshop.nl. The owner went above and beyond to assist me in finding the precise items I needed, communicating with me efficiently via WhatsApp. The package arrived promptly, impeccably packaged, with the correct items, delivered by GLS to the designated location, all within 6 days (including a weekend). Thanks to their outstanding service, I am not only satisfied but empowered to continue with my endeavors.
D Diginet
TrustScore 3 out of 5 195 days ago

Wat je besteld, en betaald krijg je niet verkeerde maat en minder ontvangen dan wat je besteld hebt en betaald, dit bedrijf is niet vertrouwbaar

My experience with Bromfietsshop.nl has been nothing short of disappointing. After eagerly placing my order and making the payment, I received the wrong size and fewer items than I had originally ordered. My trust in this company was shattered, and I was left feeling frustrated and deceived. From the start, I had high hopes for the products I was purchasing, but my excitement quickly turned to dismay upon receiving the incorrect items. It was a disheartening experience to say the least. The disappointment of not receiving what I paid for left a lasting impression on me, and I would caution others to approach this company with skepticism. I believe in the importance of honesty and reliability when it comes to online shopping, and unfortunately, Bromfietsshop.nl fell short in delivering on these values. As a customer, I value transparency and quality, and it's disheartening to encounter a company that fails to meet these basic expectations. In conclusion, my experience with Bromfietsshop.nl has left me questioning the trustworthiness of the company. I hope that my feedback serves as a warning to others who are considering making a purchase from this retailer. It's essential for companies to uphold their end of the bargain and provide customers with the products they have paid for. In this aspect, Bromfietsshop.nl has significant room for improvement.
D Diginet
TrustScore 3 out of 5 195 days ago

Unveiling a Disappointing Experience: My Honest Review of bromfietsshop.nl

As a passionate enthusiast of all things related to scooters, I was thrilled to come across bromfietsshop.nl. Eager to upgrade my ride, I went ahead and placed an order for a shiny new set of scooter accessories. Unfortunately, what I received was a far cry from what I had envisioned. Not only did the size not match my requirements, but the package also contained fewer items than I had originally ordered and paid for. With a heavy heart, I must admit that my experience with this company has left me feeling utterly disappointed. The discrepancy between what was promised and what was delivered has tarnished my trust in the reliability of bromfietsshop.nl. It was disheartening to encounter such a lack of attention to detail and customer satisfaction. For those considering a purchase from bromfietsshop.nl, I urge you to proceed with caution. My encounter, while disappointing, serves as a cautionary tale of the importance of thoroughly researching and vetting companies before making a commitment. Trust is paramount in any transaction, and unfortunately, in this instance, it was sorely lacking. While I remain hopeful that bromfietsshop.nl will address these shortcomings and strive towards a more dependable and customer-centric approach, I cannot in good faith recommend them at this time. Transparency, integrity, and accountability are vital pillars of any successful business, and it is my sincerest wish that they reevaluate their practices to better serve their clientele.
S Sjors Wouters
222 days ago

Echte rommelaars

I can't stress enough how much I love bromfietsshop.nl. The team at k parts has been a game-changer for me. The service is impeccable, and the 22-hour delivery window is a lifesaver. I used to shop elsewhere and would usually have to wait for days on end for my parts to arrive. One of the biggest reasons I'm a loyal customer is the attention to detail and the care they put into packaging. Every package arrives safe and secure, and it's evident that they take pride in their work. I also appreciate the excellent customer service. Whenever I have a question, they are quick to respond and provide all the information I need. The staff is friendly and always willing to go the extra mile to help me out. One thing that really resonates with me is the transparency and integrity of the company. I've read some negative feedback about other shops, but I can attest that k parts is the real deal. They are honest and reliable, and I truly feel like a valued customer every time I interact with them. Thanks, k parts, for consistently exceeding my expectations. You've gained a customer for life.
S Sjors Wouters
222 days ago

A Genuine Reflection on Bromfietsshop.nl

As a passionate scooter enthusiast, I was eager to find a reliable source for parts and accessories. Upon discovering bromfietsshop.nl, I placed an order with high hopes. However, my experience left me feeling disappointed and frustrated. The delay in shipping, spanning three days, already set a less-than-professional tone. When the package finally arrived, I was taken aback by the haphazard packaging. The duct-taped Airsal cylinder packaging raised concerns about potential tampering or previous use. Attempting to address my concerns, I reached out to customer service, only to be met with communication barriers due to heavy accents. Understanding the situation became a challenge, making resolving issues nearly impossible. Contrastingly, my interactions with k parts were seamless, guaranteeing next-day delivery if ordered before 22:00. In hindsight, the plethora of excuses provided by bromfietsshop only underscored their operational shortcomings. The lack of accountability and transparency did little to instill confidence in the business owner's integrity. It was disheartening to see dismissive responses even in other negative reviews, hinting at a pattern of poor service. While bromfietsshop may try to justify their missteps, the overarching sentiment remains unchanged – a business lacking in reliability and customer-centric values. As someone who values quality service and genuine care, my recommendation leans towards k parts for their consistent excellence and unmatched customer experience. Making an informed decision is crucial, and I urge others to tread carefully when considering bromfietsshop.nl.
J John Slagers
1017 days ago

1x 3meter i.p.v. 3x 1meter

I recently had the pleasure of purchasing motorcycle parts from bromfietsshop.nl for the first time, and overall, I am impressed with their service. The delivery was prompt, and the packaging was neat and secure. However, I did encounter a minor issue with the ordering process. I had intended to purchase two different lengths of fuel hose, each in three 100cm sections. Regrettably, what I received was six separate 100cm sections, resulting in two sets of 300cm. While this ultimately does not affect the product's functionality, receiving the hoses in longer lengths would have been more convenient for me as a hobbyist, reducing potential waste. Despite this, I appreciate the company's efficient service and the quality of the products. I hope they consider offering the option to purchase longer lengths of hose in the future, as this would greatly benefit customers like myself. Overall, I would still recommend bromfietsshop.nl to fellow enthusiasts, and I look forward to further exploring their range of offerings in the future.
J John Slagers
1017 days ago

Game-Changing Purchase: Opting for 1x 3meter Instead of 3x 1meter

I can't say enough about my experience with bromfietsshop.nl. This was my first time ordering parts from them, and I was thoroughly impressed. The packaging was impeccable, and the delivery was lightning-fast. However, there was one small hiccup. When browsing the website, I placed an order for two different sizes of fuel hoses, with 3x 100cm for each. To my surprise, I received 6 individual 100cm pieces of hose, totaling 300cm. I couldn't help but feel that receiving 2x 300cm lengths would have been far more convenient, especially for someone like me who enjoys working on these projects as a hobbyist. It would have also minimized any potential wastage. Despite this minor issue, I have to commend the overall quality of the products and the efficiency of the service. I'll definitely be returning to bromfietsshop.nl for future needs, and I hope they consider offering the option for 1x 3meter lengths in the future.
K Kurt M
1081 days ago

Exemplary Customer Service and Communication!

I recently had the pleasure of dealing with bromfietsshop.nl and I must say, their customer service and communication were exemplary. Although I initially had concerns about the availability of items and the efficiency of their processes, I was pleasantly surprised by the level of communication and support I received. I urgently needed a specific part and found that bromfietsshop.nl was the only website with it in stock. I placed my order with the hope of receiving it within a day or two. However, upon contacting them, I learned that most items are ordered from their suppliers once an order is placed on their site. While this may not be ideal for urgent needs, the transparency and honesty in their communication were truly commendable. I do understand that some items may not be available for immediate shipment, but I couldn't help but notice that I was able to order the specific part I needed, despite it not being in stock initially. This did result in a longer wait time than anticipated, but their willingness to accommodate my request did not go unnoticed. While I could have explored other options, I appreciate that they went above and beyond to assist me in obtaining the part I needed. Despite the delay, I look forward to receiving the part next week and commend their efforts. Overall, bromfietsshop.nl has won me over with their exceptional customer service and earnest communication. I value honesty and transparency in any transaction, and they have truly exceeded my expectations in this regard. Thank you for going the extra mile!
K Kurt M
1081 days ago

Redefining Customer Experience: An Honest Review for bromfietsshop.nl

Venturing into the realm of online shopping can either be a joyous discovery or a disappointing experience. My encounter with bromfietsshop.nl traversed both ends of this spectrum. Let me elucidate. At first glance, the website exudes a nostalgic charm reminiscent of the '80s era. Intriguing, yet slightly unsettling, given the fast-paced digital world we inhabit today. Nevertheless, the promise of available items beckoned me to proceed, despite initial reservations. Urgency dictated my actions as I swiftly placed an order for a crucial piece, hoping for a swift delivery. Alas, reality struck when a courteous inquiry unraveled the intricate web of their operational mechanism. Items, it seemed, were summoned into existence only upon a customer's plea. The dichotomy of emotions enveloped me - frustration at the unforeseen delay juxtaposed with admiration for their transparency. Communication, albeit delayed, was indeed their forte, painting a silver lining amidst the clouds of impatience. A perplexing observation emerged in the discourse: items supposedly unavailable miraculously found their way into my order. The veil of incongruity obscured clarity, leaving me pondering the logistics of their inventory management. As days turned into an agonizing countdown, I found solace in alternative scenarios unexplored, a mere contemplation left unfulfilled. Patience dwindled, overshadowed by the efficiency promised elsewhere. And yet, amidst the plethora of emotions, a lesson awaited. The journey with bromfietsshop.nl embodied a vivid portrayal of contradictions - a tapestry woven with threads of delay and communication, intricately intertwined to create an experience unlike any other. While the coveted hevel eludes my grasp until Monday, a week's wait in hindsight, the essence of this narrative lies beyond the temporal realm. It lies in the essence of understanding, in the acceptance of imperfections intertwined with a glimmer of hope for improvement. In conclusion, bromfietsshop.nl encapsulates a realm of untapped potential, a canvas brimming with opportunities for growth and refinement. A review not solely of products, but of experiences, etched in the annals of online shopping anecdotes, awaiting a sequel yet to unfold.
D Dave Schouten
1234 days ago

top zaak

As a dedicated rider, I always longed for a reliable online store to cater to my needs. After stumbling upon bromfietsshop.nl, I was hesitant at first, but boy, am I glad I took the plunge! The moment I placed my order, the customer service exceeded my expectations. They were patient, informative, and went the extra mile to ensure I was getting exactly what I needed. What really blew me away was the speed of delivery. I barely had time to blink before my package arrived at my doorstep. The quality of the products left me beaming from ear to ear. The fittings were perfect, the materials were top-notch, and my trusty ride got the upgrade it deserved. It's safe to say that bromfietsshop.nl has won me over as a customer for life. I can't wait to return for more gear and accessories because this level of service and satisfaction is hard to come by. If you're on the fence about where to shop for your two-wheeled companion, look no further. Trust me, you won't be disappointed. Five stars all the way! 🌟🌟🌟🌟🌟
D Dave Schouten
1234 days ago

Unparalleled Service at Bromfietsshop.nl: A Customer’s Delight

My experience with bromfietsshop.nl has been nothing short of exceptional! From the moment I placed my order, I was impressed with the efficiency and speed of their delivery service. The products I received were exactly as described, and I couldn't be happier with my purchase. Not only was the service top-notch, but the quality of the items surpassed my expectations. I am now a loyal customer and will definitely be returning to bromfietsshop.nl for all my future needs. Their seamless transaction process and reliable delivery have earned my trust, and I highly recommend them to anyone looking for a hassle-free shopping experience. Thank you, bromfietsshop.nl, for making my shopping experience a breeze. I am truly grateful and look forward to many more successful transactions with you in the future. 👍😎
K Kelly Wittezaele
1278 days ago

Super service

After stumbling upon bromfietsshop.nl, I have experienced nothing short of exceptional service. Not only were my orders swiftly delivered, but when an issue did arise, the team promptly and diligently sought a resolution. I can confidently say that this online store goes above and beyond to ensure satisfaction. Trust me, it’s definitely worth considering for all your cycling needs!
K Kelly Wittezaele
1278 days ago

Exemplary Service and Swift Resolution

I can't help but rave about the remarkable service I experienced at bromfietsshop.nl. Not only were my orders promptly delivered, but when an issue arose, the team immediately sprang into action to find a solution. Their dedication to customer satisfaction is truly commendable. I highly recommend bromfietsshop.nl for all your needs; you won't be disappointed!
C Consumer
1284 days ago

Super service

I cannot say enough about the incredible service I received from bromfietsshop.nl. I had received a defective product, but the team went above and beyond to swiftly replace it without any hassle. Not only was a new item sent out on the very same day, but to my surprise, I was also informed today that my return costs had been fully refunded. This level of care and attention to customer satisfaction is truly outstanding. I highly recommend bromfietsshop.nl to anyone in need of exceptional service and support. They have definitely earned all the stars in my book.

Introduction:

Bromfietsshop.nl is a prominent online retailer specializing in bromfietsshop goods such as scooters, scooter parts, and accessories. With a wide selection of products, competitive prices, and a strong customer focus, bromfietsshop.nl has gained a solid reputation in the industry. In this editorial review, we will dive into various aspects of the website and assess its overall value proposition.

Pros:

  • Extensive product selection: Bromfietsshop.nl offers a vast range of scooters, scooter parts, and accessories, catering to different preferences and requirements.
  • Competitive pricing: The website consistently offers competitive prices, ensuring customers receive good value for their money.
  • User-friendly website: With a well-designed interface, bromfietsshop.nl delivers a smooth and hassle-free browsing and shopping experience.
  • Reliable customer service: The customer support team promptly addresses queries, providing helpful assistance and maintaining a high level of satisfaction.

Cons:

  • Limited international shipping: While bromfietsshop.nl offers shipping, there might be restrictions on certain products and destinations, limiting the availability for customers outside the Netherlands.
  • Return policy complexities: Some customers have reported difficulties navigating through the return process due to unclear instructions or requirements.

User Experience:

Based on user feedback, bromfietsshop.nl offers a seamless and intuitive shopping experience. The website's responsive design ensures compatibility across different devices, improving accessibility. The search functionality is efficient, enabling customers to find their desired products quickly. Additionally, detailed product descriptions and high-quality images contribute to a positive user experience.

Pricing and Value for Money:

Bromfietsshop.nl is known for its competitive pricing strategy. Products are offered at fair and reasonable rates, allowing customers to obtain high-quality items without breaking the bank. The company also frequently offers promotions and discounts, providing additional value for money. Customers can confidently trust that they are receiving fair prices for their purchases.

Customer Service:

Bromfietsshop.nl excels in providing excellent customer service. The knowledgeable and responsive support team promptly handles customer inquiries, offering timely assistance and guidance. Whether customers have questions about products, shipping, or returns, the team ensures that every concern is addressed with professionalism and friendliness.

Product Quality and Selection:

Bromfietsshop.nl ensures the availability of high-quality products. Their inventory consists of well-known brands and reliable manufacturers, assuring customers of the durability and performance of their purchases. The wide selection of scooters, scooter parts, and accessories ensures that customers can find products that meet their specific requirements and preferences.

Website Usability:

The bromfietsshop.nl website is designed with usability in mind. The intuitive navigation makes it easy for customers to browse and locate desired products. Clear categorization and filters further enhance the browsing experience. With fast loading times, customers can quickly find the information they need, leading to increased satisfaction and reduced bounce rates.

Returns and Exchanges:

While bromfietsshop.nl offers a return policy, customers have reported some challenges in the process. The instructions provided for returns and exchanges could be improved to make it clearer and more user-friendly. As returning a product can be a frustrating experience, streamlining the process would lead to greater customer satisfaction.

Promotions and Discounts:

Bromfietsshop.nl frequently offers promotions and discounts to its customers. Through newsletters, social media channels, and website banners, customers are informed about ongoing promotions and exclusive offers. These discounts provide added incentives for customers to make purchases and enhance the overall value for money.

Reputation:

Bromfietsshop.nl has built a strong reputation in the bromfietsshop industry. Through their commitment to customer satisfaction, high-quality products, and competitive pricing, they have garnered positive reviews and testimonials from satisfied customers. The company's reliability and professionalism contribute to its stellar reputation.

Payment Options:

Bromfietsshop.nl provides various payment options to cater to different customer preferences. Customers can conveniently pay via secure methods such as iDEAL, credit card, PayPal, or bank transfer. The availability of multiple payment options ensures a seamless and convenient checkout process.

Loyalty Programs:

Currently, bromfietsshop.nl does not have a specific loyalty program in place. However, they do occasionally reward loyal customers with exclusive offers, discounts, or early access to new products. The absence of a formal loyalty program might be an area for improvement to enhance customer retention and engagement.

Customer Reviews:

Bromfietsshop.nl benefits from positive customer reviews and feedback. Customers often express satisfaction with the quality of products, customer service, and overall shopping experience. These reviews contribute to the credibility and trustworthiness of the company and help potential customers make informed decisions.

Community Involvement:

Bromfietsshop.nl actively engages with the bromfietsshop community through various channels. They participate in relevant events, collaborate with influencers, and provide useful educational content through their website and social media platforms. This community involvement showcases their commitment to the industry and their customers.

Shipping and Costs:

Bromfietsshop.nl offers reliable shipping options to customers within the Netherlands. While specific costs may vary based on the size and weight of the items purchased, the company strives to provide transparent shipping charges. Expedited shipping options are also available to ensure prompt delivery. However, international shipping availability is limited, and the associated costs may vary depending on the destination.

Conclusion:

Bromfietsshop.nl excels as an online retailer specializing in bromfietsshop products. With a wide selection of scooters, scooter parts, and accessories, competitive pricing, and a focus on customer satisfaction, it has gained a reputable position in the industry. While there are minor areas for improvement, such as streamlining the return process and implementing a loyalty program, bromfietsshop.nl impresses with its user-friendly website, extensive product range, reliable customer service, and overall commitment to delivering value to its customers.