Users Voice for Brondell

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Brondell Overall rating
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Review article published on: 15 Sep 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 2.2 5 5 2 5
Jan 2023 5 5 3.3 5 5 1.7
Feb 2023 5 1.3 5 1.8 1 5
Apr 2023 5 1.2 5 5 5 5
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Detailed Brondell Review by

Introduction: is an online store that specializes in providing high-quality bathroom products such as bidet seats, toilet stools, air purifiers, and water filtration systems. The company has been in business for over 14 years and has a strong reputation for providing premium products with excellent customer service. The company's mission is to improve the quality of life for its customers by providing innovative and environmentally friendly products that promote health and wellness.

Pros and Cons

  • Wide range of bathroom products available
  • High product quality and customer satisfaction
  • Excellent customer service and support
  • Free shipping on most products
  • 30-day risk-free trial on bidet seats
  • Environmental responsibility through eco-friendly products
  • Some products may be priced higher than competitors
  • Limited product selection compared to general home goods stores

User Experience's website is well-designed and easy to navigate. The checkout process is straightforward, and the company's extensive product information ensures customers can make informed decisions. Customers can also contact the company via email or phone for additional support.

Pricing and Value for Money's products are priced competitively, with some products costing slightly more than similar products from other companies. However, the high quality and environmental benefits of Brondell's products add value and justify the slightly higher price point.


There are several other online stores that sell bathroom products such as bidet seats and water filtration systems. Some of the most popular alternatives include Amazon, Home Depot, and Wayfair.

Customer Service's customer service is excellent, with helpful and knowledgeable representatives available to assist customers via phone or email. The company also offers a 24/7 FAQ section on their website that answers common customer questions.

Product Quality and Selection's products are of exceptional quality, with many customers praising the durability and longevity of their purchases. The website offers a limited selection of bathroom products, but each product is carefully selected to ensure the best quality and environmental benefits.

Website Usability's website is easy to use and navigate, with a well-organized product catalog and clear product descriptions. The site also features helpful customer reviews and product comparisons to assist customers in making informed decisions.

Returns and Exchanges offers a 30-day risk-free trial on all its bidet seats, allowing customers to try out the product before committing to their purchase. The company also offers a 100% satisfaction guarantee and free returns for all products.

Promotions and Discounts occasionally offers promotions and discounts on its products, including special discounts for military members and first responders. The company also offers a loyalty program for customers who regularly purchase their products.

Reputation has a strong reputation for providing exceptional customer service and high-quality products. The company has received numerous positive reviews from satisfied customers and has been featured in several leading publications.

Payment Options accepts major credit cards, PayPal, and Amazon Pay as payment options.

Loyalty Programs offers a loyalty program that rewards customers with discounts and other perks for regularly purchasing their products.

Customer Reviews

Customers praise for its high-quality products, excellent customer service, and eco-friendly initiatives. Many reviewers note that the products are easy to install and provide a significant improvement in their bathroom experience.

Community Involvement is committed to sustainability and environmental responsibility, with several of their products being certified by the Water Quality Association and the Green Business Bureau. The company also participates in several environmental initiatives to promote water conservation and sustainability.

Shipping and Costs offers free shipping on most products within the continental US. The company also offers expedited shipping for an additional fee. Shipping costs for international orders vary depending on the destination.