Brooklynprinthouse Reviews

Voted Average (3/5)

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67 Reviews

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In the Big Sales category

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4% users rated Terrible
36% users rated Poor
12% users rated Average
24% users rated Very Good
24% users rated Excellent
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Introduction

Brooklyn Print House is an online printing service that offers a wide range of high-quality printing products, from business cards and brochures to large-format banners and signs. With a user-friendly website and a reputation for excellent customer service, Brooklyn Print House has become a go-to destination for individuals and businesses looking for professional printing solutions.

Pros and Cons

  • Pros:
  1. Vast selection of printing products
  2. High-quality print results
  3. Easy-to-use website
  4. Friendly and responsive customer service
  5. Competitive pricing
  6. Fast turnaround time
  7. Free shipping on orders over $100
  • Cons:
    1. No international shipping options
    2. Limited customization options for certain products

    User Experience

    The website's clean and intuitive design makes it easy for users to navigate and find the printing products they need. The categorized menu ensures efficient browsing, while the search bar provides quick access to specific items. Detailed product descriptions and visuals help customers make informed decisions. Additionally, the website is optimized for mobile, ensuring a seamless experience for users on smartphones and tablets.

    Pricing and Value for Money

    Brooklyn Print House offers competitive pricing, with the added benefit of bulk discounts on large orders. While the prices may be slightly higher compared to some competitors, the exceptional print quality and attentive customer service make up for the difference. Customers can be confident that they are receiving value for their money.

    Customer Service

    Brooklyn Print House is known for its exceptional customer service. Their friendly and knowledgeable staff are readily available to assist customers via phone, email, or live chat. They promptly address any concerns or inquiries, guiding customers throughout the printing process. Their dedication to customer satisfaction sets them apart from other printing services.

    Product Quality and Selection

    The print quality at Brooklyn Print House is top-notch. They use state-of-the-art printing technology and high-quality materials to produce vibrant and professional-looking prints. Whether it's business cards, flyers, or posters, customers can expect sharp and accurate results. Furthermore, they offer a wide selection of products, including marketing materials, promotional items, and personal stationery, catering to various printing needs.

    Website Usability

    Brooklyn Print House's website is user-friendly and effectively caters to both novice and experienced customers. The streamlined ordering process makes it easy for users to customize and preview their prints before finalizing their purchase. The website's load times are fast, ensuring a smooth browsing experience. With a secure payment system and clear instructions, the checkout process is hassle-free.

    Returns and Exchanges

    In the rare case of receiving a damaged product or an error in printing, Brooklyn Print House offers a straightforward returns and exchanges policy. Customers can contact their customer service team to resolve any issues quickly. They are committed to ensuring customer satisfaction, and their responsive approach to resolving problems is commendable.

    Promotions and Discounts

    Brooklyn Print House frequently offers promotions and discounts. Customers can keep an eye out for seasonal sales or take advantage of ongoing offers, such as free shipping on orders over $100. Subscribing to their newsletter or following them on social media platforms can provide regular updates on available discounts.

    Reputation

    With numerous positive customer reviews and a strong reputation within the printing industry, Brooklyn Print House is a trusted name. Their commitment to delivering high-quality prints, exceptional customer service, and timely deliveries has earned them a loyal customer base. Their attention to detail and dedication to customer satisfaction have consistently garnered positive feedback and established them as a reputable printing service provider.

    Payment Options

    Brooklyn Print House provides secure payment options, including major credit cards and PayPal. Their encrypted checkout process ensures the protection of customers' personal and financial information, fostering trust and reliability.

    Loyalty Programs

    While Brooklyn Print House does not have a formal loyalty program, they value their repeat customers. They often provide exclusive deals and discounts to customers who have previously placed orders, demonstrating their commitment to rewarding customer loyalty.

    Customer Reviews

    Customer reviews for Brooklyn Print House are overwhelmingly positive. Customers praise the excellent print quality, professional service, and prompt delivery. Many highlight the personalized attention they received from the customer service team, making the overall experience highly satisfactory. These positive reviews further reinforce the company's reputation as a reliable printing service provider.

    Community Involvement

    Brooklyn Print House actively supports the local community through various initiatives. They collaborate with local charities and organizations, offering printing services or donations for fundraisers and events. Their commitment to giving back showcases their dedication to being a socially responsible business.

    Shipping and Costs

    Brooklyn Print House offers a range of shipping options for customers within the United States. Standard shipping typically takes 2-5 business days, and expedited shipping options are available for those who need their prints urgently. Free shipping is offered on orders over $100, further enhancing the value for customers. However, it's important to note that international shipping options are not available at this time.