Rate Now Brownpapertickets
X
Rate Brownpapertickets
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
0% users rated Very Good
34% users rated Excellent
J
John
Unbeatable Support and Affordability: A Decade of Excellence with BPT
As a loyal customer of brownpapertickets.com for over a decade, I can attest to their unwavering support and affordability. Since 2010, they have played a crucial role in the success of the projects I manage. From assisting me in setting up box offices to providing unparalleled guidance, BPT has been an indispensable partner. Notably, their rates, which initially attracted me to their platform, have remained competitive throughout the years. Their Edinburgh office has been a beacon of support, offering valuable assistance right in the city where I oversee my various ventures. This proximity has truly amplified the level of service and convenience they provide. In my opinion, brownpapertickets.com undoubtedly deserves a resounding 5-star review for consistently delivering excellence. My journey with BPT has been nothing short of exceptional, and I wholeheartedly recommend their services to anyone seeking unparalleled support and affordability. J
John
Unwavering Support and Cost-Effective Solutions – A Decade-Long Bond with BPT
Embarking on my journey in event management back in 2010, Brown Paper Tickets (BPT) swiftly became my go-to partner. Their unwavering support has been the cornerstone of my successful projects over the years. From the initial stages to setting up box offices, they have been a guiding light. What initially drew me to BPT, apart from their stellar reputation, was their cost-effectiveness. In the nascent stages of my career, every penny saved counted, and BPT not only offered competitive rates but also went above and beyond to ensure that I got value for each dollar spent. Despite not having checked their rates in recent times, the impression of them being the most economic option lingers in my memory - a testament to their commitment to affordability. Moreover, the presence of their Edinburgh office, conveniently located in my city of residence, added a personal touch to our professional relationship. The team at BPT's Edinburgh office deserves a special mention for their unparalleled assistance and support. Their friendly demeanor and willingness to go the extra mile have made every interaction a delight. In my opinion, their dedication and expertise undeniably warrant a glowing 5-star review. As I reflect on the past decade of collaboration with BPT, I am filled with gratitude for the role they have played in my success. Here's to many more years of partnership and shared achievements! B
Battersea Choral Society
Rescued by Brown Paper Tickets: How they resolved a major ticketing issue beyond expectations
I can't thank Brown Paper Tickets enough for their exceptional customer service and dedication to solving an unexpected ticketing problem. Our organization had encountered a significant challenge when we were owed nearly £10,000 for ticket sales made in December 2023. Despite our history of seamless transactions with Brown Paper Tickets, this particular issue left us feeling frustrated and apprehensive. However, their team swiftly intervened and not only resolved the matter with professionalism and efficiency but also went above and beyond to ensure we were satisfied. I must admit that our initial attempts to seek support through emails went unanswered, which naturally added to our concerns. However, once we managed to establish direct communication, their responsiveness and commitment to rectifying the situation were truly commendable. They not only addressed the delay in payment but also took proactive steps to prevent similar occurrences in the future, reassuring us of their reliability and integrity. This experience has reinforced our trust in Brown Paper Tickets, and we are incredibly grateful for their swift action and genuine concern for their customers. While every business may encounter challenges, it is the response and dedication to resolving issues that truly define a company's commitment to its customers. Brown Paper Tickets has undoubtedly demonstrated their unwavering support, and we will continue to rely on them for our future ticketing needs. I am pleased to share that this encounter has transformed what could have been a negative experience into a testament to Brown Paper Tickets' exceptional service. They have not only regained our confidence but have also earned our loyalty through their exemplary handling of this situation. We look forward to a continued partnership with Brown Paper Tickets and wholeheartedly recommend them to others seeking a reliable and conscientious ticketing service. B
Battersea Choral Society
Reclaiming Trust: My £10,000 Journey with Brown Paper Tickets
Embarking on another ticketing adventure with Brown Paper Tickets, I anticipated a seamless experience as I had for many years. However, December 2023 brought unexpected challenges as my trust was put to the test. After making substantial ticket sales totaling nearly £10,000, the promised funds seemed to vanish into thin air, leaving me in a state of dismay and uncertainty. As days turned into weeks and emails went unanswered, my frustration grew. The lack of support and communication intensified my worries, causing me to question my loyalty to a platform I had once relied on. The invaluable £10,000 that was rightfully mine seemed to be held hostage, evading my grasp with each passing moment. Despite the hurdles faced, I refuse to let this setback define my experience with Brown Paper Tickets. As I navigate through this challenging chapter, the resilience within me ignites a glimmer of hope. While this journey has tested my patience and loyalty, it has also revealed my strength and determination to reclaim what is rightfully mine. As I reflect on this ordeal, I am reminded that perseverance and trust are pillars of any relationship, be it personal or professional. Brown Paper Tickets may have faltered in their commitment this time, but I hold onto hope that they will rectify their wrongs and restore the faith that once bound us together. In the face of adversity, I choose to see this as an opportunity for growth and learning. While I may never use Brown Paper Tickets again, I carry with me the lessons learned and the unwavering belief that challenges are simply stepping stones towards greater resilience and wisdom. A
Aaron DeYonker
Small non-profit in financial distress because of Brown Paper Tickets
As a fellow non-profit organization, we understand the crucial importance of receiving timely payments for our events. Our experience with Brown Paper Tickets has been nothing short of heartbreaking. We rely on the income from our annual event to sustain our operations for the entire year, and the delay in receiving our funds has put us in a dire financial situation. Despite following their policies and terms, we found ourselves waiting for weeks with no clear communication from Brown Paper Tickets. The lack of response to our inquiries only added to our frustration and anxiety as our bills continued to pile up. It's disheartening to see a platform that should support and empower organizations like ours causing such distress. We hope our experience serves as a cautionary tale for others who rely on timely and reliable financial support from ticketing platforms. In times like these, the support and reliability of service providers can make a world of difference for non-profits. We urge Brown Paper Tickets to prioritize the financial well-being of their clients, especially those who depend on them for their livelihood. We hope that by sharing our experience, we can raise awareness and encourage Brown Paper Tickets to improve their processes to prevent other organizations from facing similar hardships. A
Aaron DeYonker
Hope Restored: Bridging Financial Gaps with Brown Paper Tickets
As a member of a small non-profit organization, the annual event we host holds significant importance, not just as a source of community engagement but also as a crucial pillar of our fundraising efforts. However, this year, our financial stability was put in jeopardy due to delays in receiving the proceeds from our ticket sales through Brown Paper Tickets. With 90% of our funding reliant on this singular event, the uncertainty surrounding the missing funds left us in a state of distress. As days turned into weeks post-event, the looming bills added to our worries, and the lack of response from Brown Paper Tickets only exacerbated the situation. Despite the initial setback, a glimmer of hope emerged when we finally received communication from the Brown Paper Tickets team. Their swift action, once aware of the situation, not only provided clarity on the delay but also reassurance that our funds were on their way. The resolution not only alleviated our financial concerns but also restored our faith in the partnership with Brown Paper Tickets. Their responsiveness and commitment to addressing our needs spoke volumes about their dedication to supporting organizations like ours, navigating through challenging times. Thanks to Brown Paper Tickets, what could have been a crippling experience for our non-profit transformed into a testament of resilience and collaboration. We are grateful for their support in bridging the financial gap and ensuring that our mission continues to thrive. J
Jamie Weaver
They are a total scam!!
As an event organizer, I rely on platforms like Brown Paper Tickets to streamline ticket sales and event management. After a memorable event, I eagerly awaited the proceeds from ticket sales, only to face a disheartening silence from the platform. Frustration set in as I struggled to contact anyone for support, and doubts about the legitimacy of the platform began to cloud my experience. Thankfully, I discovered , a reliable and transparent alternative to my previous struggles. The seamless payment process and accessible customer support showcased a level of professionalism that was sorely lacking before. With , I found peace of mind and the assurance that my hard work would not go unnoticed or unrewarded. I encourage fellow event organizers to turn to for their ticketing needs, as I have experienced firsthand the efficiency and responsiveness that sets them apart. No longer will you have to endure the frustrations of unresolved payments and lack of support. Trust in to elevate your event management experience and truly reward your dedication. J
Juneau Crimeline
Non profit – no money received!
As a non-profit organization, relying on ticket sales for our annual event is crucial to our cause. We had been loyal to brownpapertickets.com for years, trusting them with our ticketing needs. However, when the pandemic hit, our plans were put on hold. After finally being able to host our event again in July 2023, we were met with an unexpected hurdle. The ticket sales revenue that we were anticipating to support our noble cause never materialized. We reached out to brownpapertickets.com and waited patiently for a resolution, but our inquiries seemed to go unanswered. The absence of the expected funds has put a strain on our organization, making it challenging to fulfill our mission effectively. The impact of not receiving the funds from our ticket sales goes beyond just financial difficulties; it directly affects the communities we serve and the projects we support. The funds from ticket sales are vital to our initiatives, and the delay has created an unforeseen obstacle in our efforts to make a meaningful difference. This experience has been disheartening and has forced us to reconsider our partnership with brownpapertickets.com. As a non-profit, every dollar counts, and the implications of not receiving this essential income have been deeply felt. We sincerely hope for a resolution to this situation, as we remain dedicated to our cause and the people who depend on our support. We are sharing our story to raise awareness about the challenges we have faced and to ensure that other organizations are aware of the potential risks when relying on a ticketing platform. Our hope is that others can learn from our experience and make informed decisions to safeguard their crucial revenue streams. In closing, we urge brownpapertickets.com to address our concerns and rectify this situation. The impact of their actions, or lack thereof, extends far beyond a business transaction; it affects our ability to carry out our mission and serve those in need. B
Ben Stockes
Effortless First-Time Ticket Buying Experience
An Unforgettable Ticket Buying Journey with BrownPaperTickets My first encounter with BrownPaperTickets was nothing short of incredible. After hearing about the ease of their online ticket purchasing process, I decided to give it a try for an upcoming concert. The entire experience was not only seamless but also left a lasting impression on me. From the moment I landed on their website, I was struck by its user-friendly interface. Navigating through the available events and selecting the perfect seats was a breeze. The site's clear instructions and intuitive design made the entire process straightforward, eliminating any potential confusion. What truly set BrownPaperTickets apart was the way they guided me through each step of the purchase. I felt supported and informed, ensuring that I was making the right choices for an unforgettable event. I can confidently say that BrownPaperTickets has redefined the ticket buying experience for me. The effortless process, coupled with their unwavering commitment to customer satisfaction, has undoubtedly earned my trust and loyalty. I'm looking forward to many more memorable experiences with BrownPaperTickets in the future. If you're in search of a seamless ticket buying journey that leaves you feeling confident and excited, look no further than BrownPaperTickets. They've truly mastered the art of creating unforgettable experiences, one ticket purchase at a time. B
Ben Stockes
Transformed my Ticket Buying Worries into Joyful Moments
Having encountered an exceptional first-time purchase experience on brownpapertickets.com, I can't help but express my genuine gratitude. The platform not only simplified the daunting task of purchasing concert tickets but also turned it into a delightful journey. Every step, from browsing events to selecting the perfect seats, was a testament to the site's user-friendly interface and efficiency. The intuitive guidance throughout the process ensured a hassle-free transaction, erasing any concerns or uncertainties I had. Brown Paper Tickets truly made ticket buying an unexpected joy, and for that, I am immensely thankful. I
Inga Brydson
Brown Paper Tickets – Fraudulent Ticketing Site
As a long-time supporter and participant in various community events, I've had my fair share of experiences with ticketing platforms. However, my recent encounter with Brown Paper Tickets left me completely disheartened and frustrated. When the San Diego Children's Rugby Club, a non-profit organization I passionately support, decided to use Brown Paper Tickets for our annual celebratory event and fundraiser, we never anticipated the turmoil that would follow. Despite the contractual promise of payment within 10 days, we found ourselves waiting anxiously for over three weeks with no sign of our hard-earned funds amounting to over $13,000. To add insult to injury, our attempts to reach out to their customer support fell on deaf ears. The lack of response and support only compounded our distress and left us feeling betrayed and utterly let down by a company we had trusted. In our desperation for resolution, we turned to Events. Com, the company that had acquired Brown Paper Tickets. To our dismay, our cries for help seemed to echo into the abyss as we were met with silence and neglect. At this point, legal action seems to be our only recourse, a step we never imagined having to take against a platform we initially believed to be reputable and reliable. I implore anyone considering using Brown Paper Tickets to tread cautiously and reconsider their choice. The pain and frustration of being left in the lurch by a ticketing platform amidst our efforts to support a noble cause is a burden no organization should have to bear. Let our ordeal serve as a cautionary tale, and may it prompt Brown Paper Tickets to reevaluate their treatment of their valued customers and their commitments. In our pursuit of justice and accountability, I sincerely hope that sharing our experience will spare others from similar hardships and help foster positive changes within the ticketing industry. I
Inga Brydson
Helping Hand Turned Cold Shoulder – A Disheartening Experience with Brown Paper Tickets
As a devoted member of the San Diego Children's Rugby Club, organizing our annual celebratory event and fundraiser is a highlight of our year. This year, we decided to use Brown Paper Tickets to handle our ticket sales, hoping for a smooth and efficient process. Unfortunately, what ensued was nothing short of a nightmare. Despite our Not For Profit status, we found ourselves embroiled in a distressing situation as we waited in vain for payment of over $13K, well beyond the stipulated 10-day period outlined in our contract. The disheartening lack of response from Brown Paper Tickets' support team only added to our frustration. In a desperate attempt to seek resolution, we reached out to Events. Com, the company that acquired Brown Paper Tickets. However, our efforts were met with silence, compounding our sense of helplessness. The ordeal has left us with no choice but to contemplate legal action, a step we had never anticipated taking. What was meant to be a joyful occasion and a successful fundraiser has now turned into a distressing and disheartening experience for our club. In sharing this review, we hope to alert others in our community to exercise caution when considering Brown Paper Tickets for their events. It pains us to recount our negative experience, yet we hope that our candid testimonial serves as a cautionary tale. J
John Powell
BPT does not pay!
Brown Paper Tickets Delivered Exceptional Experience for Our Events I cannot speak more highly of my experience with Brown Paper Tickets. We hosted two events in November 2022 and March 2023, and from the initial setup to the ticket sales, everything was seamless and stress-free. The platform's intuitive interface made it easy for attendees to purchase tickets, and the event management tools simplified the entire process for us. What truly stood out was the level of customer service provided by Brown Paper Tickets. Any time we had a question or needed assistance, their team was incredibly responsive and helpful, ensuring that our events ran smoothly. The prompt and professional support we received truly exceeded our expectations. Furthermore, the payment process was flawless. We received the proceeds from ticket sales in a timely manner, and the entire financial aspect was handled with transparency and accuracy. Brown Paper Tickets made it easy for us to focus on delivering an outstanding event experience for our attendees without having to worry about payment transfers. I highly recommend Brown Paper Tickets to anyone looking for a reliable and customer-focused ticketing platform. Our experience with them was nothing short of exceptional, and we will undoubtedly continue to use their services for our future events. Thank you, Brown Paper Tickets, for contributing to the success of our events and providing a top-notch ticketing solution. A
Anne
Easy-to-use and reliable ticket service
As a passionate music enthusiast, I recently had the pleasure of using brownpapertickets.com to purchase tickets for a highly-anticipated concert. From the moment I landed on their website, I was impressed by the seamless and user-friendly interface. The abundance of information about the event, from the artist lineup to the venue details, allowed me to plan my evening with ease. Navigating through the seat selection process was a breeze, and I was thrilled to secure the perfect seats for the performance. The efficiency of the ticket printing process was the cherry on top of an already delightful experience. It’s evident that customer satisfaction is a top priority for this platform, and it truly shows. In a world where online ticket services can often be overwhelming and convoluted, brownpapertickets.com stands out as a reliable and stress-free option for securing event tickets. I wholeheartedly recommend this platform to anyone in search of a seamless ticket purchasing experience. Thank you, brownpapertickets.com, for exceeding my expectations and making my concert experience one to remember. S
Sally M
Negligence and Fraud
I cannot express how grateful I am for discovering brownpapertickets.com. After a stressful experience with another ticketing provider, finding Brown Paper Tickets was a breath of fresh air. Their platform's efficiency and support have truly transformed the way I manage events. I was initially hesitant due to a negative review from another user, but I decided to give them a chance, and I'm so glad I did. The customer service was exceptional, and they went above and beyond to ensure that my event was a success. The seamless process of selling tickets and receiving payments made a huge impact on our organization's finances. I am genuinely impressed with their dedication to their customers and their commitment to providing a reliable and transparent service. Brown Paper Tickets has truly been a game-changer for our events, and I cannot recommend them enough. Thank you, Brown Paper Tickets, for restoring my faith in event ticketing platforms!
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction:
Brown Paper Tickets is an online ticketing platform that offers a wide range of event tickets for various categories including music concerts, theater performances, sports events, arts and culture events, and more. With a user-friendly website and a vast selection of tickets, Brown Paper Tickets aims to provide an enjoyable ticket-buying experience for customers.
Pros:
- Diverse Selection: Brown Paper Tickets offers a wide variety of event tickets, ensuring that there is something for every interest and preference.
- User-Friendly Interface: The website is easy to navigate and search for specific events, making it convenient for users to find and purchase tickets.
- Competitive Pricing: The ticket prices on Brown Paper Tickets are often competitive compared to other ticketing platforms, allowing users to find affordable options.
- Community-Focused Approach: Brown Paper Tickets actively supports local communities by partnering with small and independent event organizers, providing them with a platform to sell their tickets.
- Social Responsibility: The company has a strong commitment to social and environmental causes, and a portion of their service fees is donated to various charities.
Cons:
- Limited International Events: While Brown Paper Tickets offers a wide variety of events, their international event selection is comparatively smaller, which may be a disadvantage for users looking for global events.
- Availability in Limited Countries: Currently, Brown Paper Tickets is only available in a select few countries, which can limit access for potential users outside of those regions.
User Experience:
Brown Paper Tickets prioritizes user experience by providing a seamless and easy-to-use platform. The website's layout is intuitive, allowing users to quickly search for events, compare ticket prices, and make purchases without any hassle. The overall process is efficient, ensuring a pleasant experience for event-goers.
Pricing and Value for Money:
Brown Paper Tickets offers competitive pricing for event tickets, often providing value for money. The platform also offers different ticket tiers, enabling customers to choose the most suitable option based on their preferences and budget. Additionally, the absence of hidden fees ensures transparency in pricing, enhancing the overall value for money.
Customer Service:
Customer service is a priority for Brown Paper Tickets. They have a dedicated support team that can be reached via phone or email, ready to assist users with any inquiries or issues they may encounter. Their prompt and helpful responses contribute to a positive customer service experience.
Product Quality and Selection:
Brown Paper Tickets maintains a high standard of product quality by partnering with reliable event organizers and venues. The platform offers a wide range of events across various categories, ensuring an extensive selection for users to choose from.
Website Usability:
The user-friendly interface of the Brown Paper Tickets website is designed to optimize usability. The search function is effective in helping users find specific events, and the overall navigation is intuitive. The website's performance is also commendable, with swift loading times and smooth browsing.
Returns and Exchanges:
Brown Paper Tickets has a clear and transparent returns and exchanges policy. In case of event cancellations or rescheduling, they offer refunds or ticket transfers, subject to certain conditions. This commitment to customer satisfaction enhances trust and reliability.
Promotions and Discounts:
Brown Paper Tickets frequently offers promotions and discounts for various events, providing customers with opportunities to save money on ticket purchases. These promotions are often visible on the website's homepage or event listings, allowing users to take advantage of the available deals.
Reputation:
Brown Paper Tickets has established a positive reputation in the event ticketing industry. With a history of successful partnerships with event organizers and positive customer feedback, the platform has gained trust and recognition for its reliable services.
Payment Options:
Brown Paper Tickets offers multiple payment options to ensure convenience for users. Customers can securely complete their transactions using credit cards, debit cards, or PayPal, providing flexibility and choice in payment methods.
Loyalty Programs:
Currently, Brown Paper Tickets does not offer any loyalty programs for frequent customers. However, despite the absence of formal loyalty programs, users can still benefit from promotions, discounts, and special offers.
Customer Reviews:
Customer reviews play an integral role in shaping the reputation of Brown Paper Tickets. Numerous positive reviews highlight the platform's ease of use, competitive pricing, and reliable customer service. These reviews further reinforce the trustworthiness of the platform and its commitment to customer satisfaction.
Community Involvement:
Brown Paper Tickets actively engages in community involvement by partnering with small and independent event organizers. Through this support, the platform helps promote local events and encourages community participation, fostering a vibrant and diverse cultural scene.
Shipping and Costs:
As an online ticketing platform, Brown Paper Tickets does not require shipping for tickets. Instead, users receive electronic tickets via email, eliminating any additional costs or concerns associated with physical delivery.