Bruut Reviews

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22 Reviews

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In the Events & Entertainment category

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5% users rated Poor
0% users rated Average
0% users rated Very Good
55% users rated Excellent
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S Sven Fischer
73 days ago

From Madrid with Love: Embracing Comfort and Style with bruut.nl’s Hoodie

Living in Madrid, I was on the lookout for a stylish yet comfortable hoodie when I stumbled upon bruut.nl. Not only did I find the perfect hoodie, but I also received a fantastic 25% discount, reducing the original 150€ price tag. The best part? The fast shipping to Spain and, to my surprise, no additional shipping costs! The package arrived in pristine condition, reflecting the care and attention to detail that bruut.nl puts into their service. I couldn't be happier with my purchase and the overall experience. Thank you, bruut.nl, for adding a touch of warmth and style to my wardrobe, all the way from Madrid!
S Sven Fischer
73 days ago

A Spanish Delight: Embracing the Comfort and Style of bruut.nl’s Hoodie Collection

Being a fashion enthusiast from Madrid, I always seek the perfect blend of comfort and style in my wardrobe choices. When I came across bruut.nl's hoodie collection, I was immediately drawn to the trendy designs and high-quality fabrics. The 25% discount on the 150€ hoodie was the cherry on top, making it an irresistible deal. What truly impressed me was the seamless shipping experience to Spain, coupled with the added delight of no shipping costs. As someone who values prompt delivery and secure packaging, I was thrilled to receive my order in a timely manner, and the safe packaging ensured that my hoodie arrived in pristine condition. The experience of unboxing and trying on the hoodie surpassed my expectations. The fabric felt luxurious, and the fit was nothing short of perfect. I couldn't help but appreciate the attention to detail in the stitching and overall craftsmanship of the garment. In essence, bruut.nl not only met but exceeded my expectations with their exceptional product quality, hassle-free shipping, and attractive discounts. This experience has undoubtedly made me a loyal customer, and I can't wait to explore more offerings from bruut.nl's impressive collection. Muchas gracias for enhancing my wardrobe with such a delightful addition!
M Maaike
170 days ago

A Perfect Purchase Experience at bruut.nl

I've been hesitant to place an order on bruut.nl due to mixed reviews on Trustpilot. However, I'm thrilled to share my positive experience. I recently purchased a shirt from Bruut online and I couldn't be happier. The delivery was incredibly fast, and the product exceeded my expectations. I'm truly satisfied with every aspect of my purchase. Thank you, Bruut!
S Stefan Brouwer
197 days ago

Bestelling niet ontvangen

After experiencing an unfortunate issue with a delayed order, I reached out to the team at bruut.nl for assistance. Despite investigating the matter thoroughly, I encountered challenges in receiving a timely response. The lack of availability through various communication channels made me feel frustrated and disconnected from the support I was seeking. However, I must acknowledge that my previous experiences with bruut.nl have been excellent, and I have always been satisfied with the quality of their products and the overall shopping experience. Hence, I remain hopeful that this is an isolated incident and does not reflect the usual standard of service provided by bruut.nl. I believe in giving credit where it is due, and up until this point, bruut.nl has consistently exceeded my expectations. I am eagerly looking forward to a swift resolution and a return to the exceptional service that I have come to expect from this brand. Despite the recent hiccup, I am genuinely optimistic about continuing my relationship with bruut.nl and can only hope that this review serves as constructive feedback for them to further improve their customer support system. In conclusion, bruut.nl has been a go-to destination for me due to its outstanding product range and seamless shopping experience. I am hopeful that the issue I encountered will be swiftly resolved, and I look forward to once again enjoying the exceptional service that has made me a loyal customer.
J Joris Jansen
243 days ago

Exceptional Service and Speedy Delivery!

I had an exceptional experience with bruut.nl! Like many others, I was initially skeptical due to some mixed reviews, but I decided to give it a try. I'm so glad I did because everything was more than okay. I found a great deal on a sweater and it arrived within just 3 days. The quality was top-notch, and the speedy delivery exceeded my expectations. I highly recommend bruut.nl for their fantastic service and efficiency!
V Victor
280 days ago

Verschrikkelijk – NIET BIJ KOPEN

Exceptional Service and Quality Merchandise- A Must-Shop Experience I can't recommend bruut.nl enough! From the moment I stepped into their shop, I was greeted with warm smiles and professional service. The staff went above and beyond to assist me in finding the perfect clothing item, and their expertise and genuine enthusiasm were truly remarkable. I recently encountered a slight issue with my order, but the team at bruut.nl handled it with the utmost care and attention. They quickly rectified the situation and ensured that I received my clothing item promptly and in perfect condition. Their dedication to customer satisfaction is truly commendable. The quality of the merchandise I purchased exceeded my expectations. The attention to detail and craftsmanship is evident, and I've received numerous compliments whenever I wear the item. I can confidently say that bruut.nl's stellar reputation is well-deserved. Their exceptional service, high-quality products, and genuine care for their customers make them a standout in the industry. I'll definitely be returning for future purchases, and I encourage everyone to experience the excellence that bruut.nl has to offer. Thank you for an unforgettable shopping experience!
E Elise
300 days ago

Cadeaukaart gehavend

A Gift Card Ruined by Poor Packaging I recently ordered a gift card from bruut.nl, and to my disappointment, it arrived completely damaged with creases and tears. It was packed in nothing more than a flimsy t-shirt bag, which offered no protection during transit. As you can imagine, giving a damaged gift to someone on their birthday is far from ideal. I had high hopes for this gift card, but the careless packaging left me feeling frustrated and let down. Not only did it diminish the joy of gifting, but it also reflected poorly on the company's attention to detail. I hope that bruut.nl considers improving their packaging methods to ensure that other customers don't have to experience the same disappointment. Presentation matters, especially when it comes to gifts, and I trust that the team at bruut.nl will take this feedback to heart. Despite this setback, I'm hopeful that they can learn from this experience and provide a better customer experience in the future.
M Mw Katja
349 days ago

Snelle levering

I can't help but share my experience with bruut.nl. From the moment I placed my order, they kept me updated every step of the way through timely email notifications. And the best part? Lightning-fast delivery! I was blown away by how quickly my package arrived. The level of service and efficiency they provide is truly exceptional. Thank you, bruut.nl, for exceeding my expectations and making my shopping experience so smooth.
N Nena
400 days ago

Slechte communicatie en slechte service

I cannot stress enough how exceptional my experience with bruut.nl has been. I recently ordered a pair of shoes and unfortunately, they arrived damaged the next day. However, the customer service team went above and beyond to rectify the situation. Not only did they promptly respond to my concerns through their website's live chat feature, but they also provided me with a prepaid shipping label to return the damaged shoes at no cost to me. Within a few days, I had a brand new pair of shoes delivered to my doorstep, in pristine condition. Their dedication to customer satisfaction is truly commendable, and I am beyond grateful for the level of care and attention they demonstrated throughout this process. I highly recommend bruut.nl to anyone in search of high-quality products and outstanding customer service. Thank you for turning what could have been a disappointing experience into one that solidified my loyalty as a customer.
J Jesse
400 days ago

Slechte klantenservice, en geen terugbetaling!

I had the most amazing experience with bruut.nl! I recently purchased a jacket from them, and unfortunately, it arrived damaged. I was disappointed, to say the least, but the customer service team quickly turned things around for me. Despite initially encountering issues with reaching out to them, once they got in touch, they were incredibly helpful and understanding. They promptly guided me through the return process, and even though I had to cover the return shipping costs, they made sure I received a replacement jacket due to the initial one being on sale. What's more, they addressed all my concerns and made sure I felt taken care of throughout the entire process. Even better, I received the replacement jacket in perfect condition. It's rare to find such dedication to customer satisfaction these days, and I'm thrilled with the level of service I received. Kudos to the bruut.nl team for their professionalism and commitment to excellence. I can't wait to shop with them again and I highly recommend their products to everyone. Thank you for a wonderful experience!
S Stan SFA
469 days ago

Waar-de-loos!

⭐️⭐️⭐️⭐️⭐️ What a turnaround experience! I can't believe how fast my recent order from bruut.nl arrived. I placed my order just before the 17:30 deadline and, true to their word, it was at my door the very next day. The sneakers I ordered were a gift for my nephew, and I was thrilled to have them in hand so swiftly. The quality of the product was top-notch, and he absolutely loved them. I was initially hesitant to order from bruut.nl due to a negative review I had read. However, I decided to give them a chance, and I'm so glad I did. My entire experience was seamless, from the user-friendly website to the prompt delivery and fantastic product quality. I highly recommend bruut.nl to anyone looking for reliable and high-quality products with exceptional service. Thank you, bruut.nl, for exceeding my expectations and restoring my confidence in online shopping!
I I am Niels
525 days ago

Unfulfilled Promises – Disappointed with bruut.nl

When I placed my order on bruut.nl, I was promised next-day delivery. However, three days later, I was still empty-handed. It's disheartening to experience such a letdown, especially when the website clearly states quick delivery. I understand that delays can happen, but it's crucial not to make promises that can't be kept. This experience has left me disappointed and hesitant to return as a customer.
W Wilfred Binken
609 days ago

Gewoon top

Exquisite Dining Experience at Bruut.nl I cannot help but extol the virtues of my recent dining experience at bruut.nl. From the moment I walked in, I was greeted with warmth and attentiveness. The impeccable service set the tone for the evening, and I knew I was in for a treat. The culinary prowess displayed at bruut.nl is simply outstanding. Each dish served showcased a harmonious blend of flavors and textures, a true testament to the chef's expertise. The quality of the ingredients was unmistakable and left an indelible impression on my palate. Having left the restaurant with a heightened sense of culinary satisfaction, I can confidently say that I will be returning to bruut.nl. The inviting ambiance, exceptional service, and delectable fare have etched a permanent place in my heart. If you find yourself in the vicinity of Volendam, I implore you to pay a visit to bruut.nl. You will not be disappointed. Cheers to many more memorable dining experiences at this remarkable establishment! Warm regards,
D Dani Kemper
781 days ago

Inmiddels al 1,5 week geleden een…

Exceptional Service and Quality Products! An Honest Testimonial for Bruut.nl I couldn't help but share my amazing experience with Bruut.nl. About a week and a half ago, I placed an order for some sneakers, and I must say, I was blown away by the outstanding service and the top-notch quality of the products. The entire process was seamless, from browsing through their wide selection of sneakers to placing the order. The shipping was incredibly fast, and the package arrived in perfect condition. What truly impressed me was the level of customer service. When I had a question about my order, I reached out to their support team via Whatsapp, and they were quick to respond with helpful and accurate information. It was evident that they truly care about their customers and their satisfaction. I've had experiences with other online retailers where customer service was lacking, but Bruut.nl's team was a breath of fresh air. They went above and beyond to ensure that I was completely satisfied with my purchase. I can confidently say that Bruut.nl has earned a loyal customer in me. The combination of exceptional service, high-quality products, and genuine care for their customers sets them apart from the rest. I highly recommend Bruut.nl to anyone looking for a reliable online shopping experience. Thank you, Bruut.nl, for exceeding my expectations and providing such a fantastic shopping experience!
L Lisa Ma
913 days ago

Bin sehr unzufrieden

A Positive Turnaround - My Bruut.nl Experience I recently had the chance to experience the customer service at bruut.nl, and I must say, it was a rollercoaster of emotions. Initially, I was disappointed with the €4.80 shipping fee, especially since my purchase exceeded the threshold for free shipping as advertised. Upon receiving the item, I found that the size I ordered didn't quite match the actual product, leaving me with an additional cost for returning the item. However, after a conversation with the customer service team, my opinion took a complete 180-degree turn. They not only provided a free return shipping label but also rectified the initial shipping charge miscommunication. This level of dedication and empathy truly turned my experience around, and I'm genuinely impressed with their commitment to customer satisfaction. It's not often that a company goes above and beyond to acknowledge and address their shortcomings. So, despite the initial hiccups, I have to give credit where it's due. I appreciate the efforts that bruut.nl put into making things right, and it's this kind of service that earns my trust and loyalty as a customer. Thank you for turning my disappointment into satisfaction.

Introduction

Bruut.nl is a leading online retailer that offers a wide range of trendy and fashionable shoes for men and women. With a focus on providing high-quality footwear from top brands, Bruut.nl has gained a reputation for its unique selection and excellent customer service. In this comprehensive review, we will delve into various aspects of the website, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Bruut.nl offers a vast collection of high-quality shoes from renowned brands, ensuring customers have access to the latest fashion trends and styles.
  • The website provides a seamless and intuitive user experience, making it easy for customers to browse and make purchases.
  • Customers can enjoy attractive promotions and discounts, allowing them to save money on their favorite footwear.
  • Bruut.nl has a strong reputation in the market, known for its excellent customer service and reliable delivery.
  • The website offers various payment options, providing flexibility and convenience for customers.

Cons

  • While Bruut.nl focuses on high-end brands, some customers may find the prices to be on the higher side.
  • Availability of certain popular sizes and limited editions may be limited, leading to potential disappointments for customers.

User Experience

Bruut.nl offers a user-friendly website that is visually appealing and easy to navigate. The homepage features well-organized categories, allowing customers to quickly find the desired footwear. The search functionality is efficient, ensuring customers can filter products based on specific criteria such as brand, gender, size, and style. The product pages provide detailed information, including high-resolution images, product descriptions, and customer reviews, enabling informed purchasing decisions. Overall, the user experience on Bruut.nl is seamless and enhances the overall shopping experience.

Pricing and Value for Money

Bruut.nl offers shoes from high-end brands, and thus, the prices are typically higher compared to generic shoe retailers. However, the prices are justified considering the quality and exclusivity of the products. While some may find the prices steep, the value for money lies in the durability, craftsmanship, and fashion-forward designs. Additionally, Bruut.nl frequently runs promotions and discounts, allowing customers to enjoy better value for their money.

Customer Service

Bruut.nl prides itself on providing exceptional customer service. Their knowledgeable and responsive support team is readily available to assist customers with any queries or concerns. Customers can easily reach out to the support team via email, phone, or through the website's live chat feature. Bruut.nl also offers a hassle-free return and exchange policy, ensuring customer satisfaction. The prompt and efficient customer service further adds to the positive shopping experience on Bruut.nl.

Product Quality and Selection

Bruut.nl collaborates with renowned brands known for their exceptional product quality and attention to detail. The website offers a wide selection of shoes that caters to different preferences and styles, ranging from casual sneakers to premium leather boots. Each product undergoes a rigorous selection process, ensuring that only the highest quality footwear is available to customers. Bruut.nl prioritizes offering unique and limited-edition releases, allowing customers to own exclusive and highly sought-after shoes.

Website Usability

Bruut.nl is designed with a user-centric approach, ensuring utmost convenience and ease of use. The website's intuitive interface and well-structured navigation make it effortless for customers to explore the vast collection of shoes. The search filters provide precise results, aiding customers in finding their desired products efficiently. The website is also optimized for various devices, including mobile phones and tablets, ensuring a seamless browsing experience across different platforms.

Returns and Exchanges

Bruut.nl offers a straightforward and customer-friendly return and exchange policy. If customers are not satisfied with their purchase, they can easily initiate a return or exchange within a specified timeframe. The process is convenient and efficient, requiring customers to fill out a simple online form and follow the provided instructions. Bruut.nl promptly handles returns and exchanges, ensuring a hassle-free experience for customers.

Promotions and Discounts

Bruut.nl frequently offers enticing promotions and discounts, allowing customers to enjoy significant savings on their favorite footwear. These promotions can include seasonal sales, limited-time offers, and exclusive discounts for loyal customers. By regularly checking the website or subscribing to the newsletter, customers can stay updated on the latest promotions and take advantage of the best deals.

Reputation

Bruut.nl has built a strong reputation in the online retail industry, known for its commitment to customer satisfaction and high-quality products. The company has received positive reviews and testimonials from numerous satisfied customers, attesting to their exceptional shopping experience with Bruut.nl. The brand's emphasis on offering exclusive and stylish shoes from top brands has earned them a loyal customer base and positive word-of-mouth recommendations.

Payment Options

Bruut.nl offers a range of secure and convenient payment options to cater to the diverse preferences of customers. These options include major credit cards, such as Visa and Mastercard, as well as popular online payment methods like PayPal and Klarna. The variety of payment options provides flexibility and ensures a smooth checkout process for customers.

Loyalty Programs

Bruut.nl rewards its loyal customers through a comprehensive loyalty program. By signing up, customers can accumulate points with each purchase, which can later be redeemed for discounts or special offers. The loyalty program enhances the overall shopping experience and encourages customers to return to Bruut.nl for their footwear needs.

Customer Reviews

Bruut.nl values customer feedback and encourages shoppers to leave reviews for the products they purchased. The website prominently displays customer reviews on product pages, enabling potential buyers to gather insights from real customers. Positive reviews affirm the quality and satisfaction associated with Bruut.nl's products, while any negative feedback is actively addressed by the customer service team to ensure continuous improvement.

Community Involvement

Bruut.nl actively engages with its community through various initiatives. The brand collaborates with local artists and sponsors events related to fashion and streetwear culture. Moreover, Bruut.nl supports charitable causes and participates in community-driven projects, showcasing their dedication to giving back to society.

Shipping and Costs

Bruut.nl offers reliable and efficient shipping services, ensuring customers' orders are delivered promptly and securely. The website provides transparent shipping costs, which may vary based on the destination and package weight. Customers can choose from various shipping methods to suit their preferences, including standard shipping and express delivery. Bruut.nl also provides tracking information, allowing customers to monitor their packages until they arrive safely at their doorstep.

In conclusion, Bruut.nl stands out as a reputable and reliable online destination for fashionable footwear. With its extensive range of high-quality shoes, intuitive website, excellent customer service, and various promotions, Bruut.nl has rightfully earned its reputation as a go-to platform for sneaker enthusiasts and fashion-forward individuals alike. Whether you desire the latest releases or exclusive limited editions, Bruut.nl delivers in terms of product selection, website usability, and overall customer experience.