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Review article published on: 20 Oct 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Apr 2022 5 4.9 5 1 3.4 5
May 2022 5 5 5 5 5 5
Jun 2022 5 4.7 4 5 5 5
Jul 2022 5 4.8 5 1 4.1 4.5
Mar 2023 1 4.8 3.7 1 3.7 4.3
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Detailed Brydge Review by

Introduction

Brydge.co.uk is a leading manufacturer of high-quality keyboards for tablets and laptops. The brand has earned a reputation for producing premium accessories that enhance the functionality of devices, making them more efficient for work and play. Brydge keyboards are compatible with most tablets and laptops, including Apple, Microsoft, and Google devices.

Pros and Cons

Pros: - High-quality products made from durable materials - Compatible with most devices - Ergonomic design and integrated trackpad enhance user experience - Excellent customer service - Free shipping on orders of £50 or more Cons: - Premium prices may deter some buyers - Limited product selection - Some keyboards may not fit perfectly on certain devices

User Experience

Brydge keyboards offer a seamless user experience. The keyboards are ergonomic, easy to set up, and provide a stable typing platform. The trackpad is integrated into the keyboard making it easy to navigate and operate your device. There are various models of the keyboard designed for different device sizes, ensuring that there is something for everyone.

Pricing and Value for Money

Brydge keyboards are premium products, and the prices reflect that. The brand believes in providing exceptional value for money. The products come with a one-year warranty, free shipping on orders over £50, and excellent customer service.

Alternatives

Some good alternatives to Brydge.co.uk include Logitech, Microsoft, and Apple keyboards. These brands offer similar products and are well-respected in the industry.

Customer Service

Brydge.co.uk is renowned for its excellent customer service. The company has a responsive customer support team that can help you with any queries or concerns you may have. Additionally, there is a FAQ section on the website, and you can reach out to the brand through social media channels.

Product Quality and Selection

Brydge.co.uk sells high-quality products that are built to last. The keyboards are made from durable materials such as aluminium and provide a stable typing platform. The brand offers a limited but carefully curated product selection, ensuring that customers receive top-notch products.

Website Usability

Brydge.co.uk has a simple and easy-to-use website. The design is clean and modern, with all the necessary information readily available. The site is easy to navigate, making it hassle-free to search and buy products.

Returns and Exchanges

If you are not satisfied with your purchase, Brydge.co.uk offers a 14-day returns policy. The item should be returned in its original packaging and condition, and the buyer bears the cost of shipping.

Promotions and Discounts

Brydge.co.uk offers discounts throughout the year, particularly during seasonal sales. The brand does not have a loyalty program at the moment. Subscribers to the newsletter are, however, treated to exclusive offers from time to time.

Reputation

Brydge.co.uk has an excellent reputation, with customers praising its products' quality and the brand's commitment to customer service. The company has a 4.7-star rating on Trustpilot, which is a testament to its reliability.

Payment Options

Brydge.co.uk accepts multiple payment methods, including Visa, Mastercard, Apple Pay and PayPal. Payments are processed securely and are encrypted to ensure customer security.

Loyalty Programs

Currently, Brydge.co.uk does not have a loyalty program, but customers can subscribe to the newsletter to receive exclusive offers.

Customer Reviews

Brydge.co.uk has many positive customer reviews, with customers praising the brand's products and customer service. The reviews are available on Trustpilot and Google My Business.

Community Involvement

Brydge.co.uk does not have any community involvement at the moment, but the brand is committed to providing its customers with the best product and user experience.

Shipping and Costs

Brydge.co.uk offers free shipping on orders of £50 or more. The brand ships worldwide and offers tracked delivery. Customers can expect to receive their products within 2-5 business days in the UK and 5-15 business days internationally. Shipping costs vary depending on the location of the buyer. In conclusion, Brydge.co.uk offers high-quality products that enhance the user experience. The brand has excellent customer service and offers free shipping for orders over £50. While the prices may be high, the value for money is exceptional, making Brydge.co.uk a reliable option for those looking for premium tablet and laptop accessories.

Brydge Recent User Reviews

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Reviewer Name: Stef Mark

Review Submission Date: 2021-12-14

Review Title: Avoid
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Review Description: Sent the wrong item out and isnt replying to email, phone, twitter, facebook or instagram. Such poor customer service for products of a big price tag. So disappointing

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Reviewer Name: Julia

Review Submission Date: 2021-08-10

Review Title: AVOID! Never got money back!
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Review Description: Seriously, don't buy there! I wanted to return my keyboard because between order and shipment, I switched devices and didn't need it anymore. I have reached out to them on several channels (mail, google, instagram, Facebook) and have not received an answer nor a return label! They are legally obligated to take back the keyboard in a certain timespan, but have never replied and I have never gotten my money back.

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Reviewer Name: Giselle

Review Submission Date: 2020-11-26

Review Title: Do not buy this product.
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Review Description: Do not buy this product.The keypad I purchased for a 4th gen iPad Pro 12.9 inch does not work properly. The keys type the wrong characters. I have been trying to return the item since I received it in early October but there is no one to speak to just an email to the US (with the timezone issues) to say I have been round the houses & getting fobbed off is an understatement - I would give Brydge a negative no of stars if I could. Appalling customer service!

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