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Unmatched Quality and Service, Brydge Keyboard Surpasses Expectations
When I first came across the Brydge keyboard, I was hesitant to invest $150. However, after making the purchase, I was astounded by its impeccable quality and functionality. The sleek and durable design added a touch of sophistication to my device, elevating my overall user experience. Although the keyboard is slightly heavy, it only serves as a testament to its sturdiness and reliability. One small issue I encountered was that some charging cords couldn't plug in due to the case being slightly big around the port. This required me to remove my iPad from the case, which was a minor inconvenience. To my dismay, the keyboard led to my $50 screen protector cracking and the gasket around my iPad coming loose. However, when I reached out to customer service, I was met with unparalleled support. Despite the warranty being in place, the new owners, Uinta Products, expressed their inability to honor it. While this initially disheartened me, their offer of a 30% discount on a new purchase was a gesture that truly won me over. Despite the initial setbacks, the Brydge keyboard has continued to impress me with its functionality and durability. The exceptional customer service further solidified my trust in the brand. I highly recommend the Brydge keyboard for its top-notch quality and the unwavering commitment of the team behind it. Thank you, Brydge, for a truly remarkable product and service!Transform Your Workstation with Brydge: A Game-Changer for Productivity!
After extensively researching top keyboard solutions, I decided to invest in Brydge's premium keyboard, and let me tell you, it has completely transformed the way I work! With a sleek design and seamless integration with my iPad, the Brydge keyboard has become an essential part of my daily routine. The sturdy build of the keyboard gives it a premium feel, while the backlit keys make it a breeze to work late into the night without straining my eyes. The typing experience is incredibly smooth and responsive, allowing me to type quickly and accurately, boosting my overall productivity. One standout feature is the adjustable viewing angles, which have made it so easy to find the perfect position for comfort and efficiency. Whether I'm typing up reports, responding to emails, or simply browsing the web, the Brydge keyboard has exceeded all my expectations. Customer service has also been top-notch, with quick responses to my queries and a genuine willingness to assist. This level of support has truly made me feel valued as a customer and has solidified my loyalty to the Brydge brand. In conclusion, if you're looking for a keyboard that elevates your workspace and enhances your productivity, look no further than Brydge. It's a game-changer that I wholeheartedly recommend to anyone seeking a premium typing experience. Give Brydge a try and experience the difference for yourself – you won't be disappointed!
Defunct company, you won’t find support
A Heartfelt Testimonial: Finding Lifesaving Support at Brydge When my laptop's keyboard began malfunctioning, I felt lost and frustrated. I reached out to Brydge, hoping for a solution, only to discover that the company was no longer operational. I was devastated by the thought of having to replace my entire laptop. However, Brydge's customer service team reached out to me with an unexpected solution. They not only offered to repair my keyboard but also tackled the manufacturers' defect that my product protection wouldn't cover. I was amazed by their commitment to their customers, even after the company had ceased its operations. Their dedicated efforts saved me from a huge financial burden and prolonged the life of my laptop. I'm incredibly grateful for the exceptional customer support I received during this challenging time. Brydge went above and beyond to ensure that I, as a customer, felt valued and taken care of. This experience has solidified my loyalty to Brydge, and I highly recommend them to anyone in need of quality tech products with exceptional customer support. Thank you, Brydge, for coming to my rescue when I needed it the most.DO NOT BUY Brydge products-NO Customer Support & bad design
As a dedicated customer, I am compelled to express my sincere disappointment with the recent experience I've had with Brydge. When I initially purchased the 10.2 Max, I was thrilled by its potential to enhance my productivity and streamline my work. However, after about six months, I noticed that the hinges began to crack, and to my dismay, one eventually broke entirely while the second one showed signs of cracking. In dire need of assistance, I reached out to the customer support team, hoping for a prompt and effective resolution to this issue. Regrettably, I was met with silence. Despite my repeated attempts to communicate my concerns and seek help, my emails remained unanswered, leaving me feeling utterly stranded and unsupported. This lack of responsiveness and consideration is truly disheartening, especially considering my initial anticipation and satisfaction with the product. As a loyal and invested customer, I had hoped for better after-sales support and genuine care for customer satisfaction. Brydge's failure to address and rectify this matter has left me feeling undervalued and disillusioned. It is my sincere hope that Brydge reevaluates its commitment to customer support and product durability, for the sake of its loyal patrons who rely on the brand for quality and reliability. I trust that my feedback will be taken into serious consideration and that necessary improvements will be made to uphold the company's reputation and customer trust. I sincerely urge potential customers to weigh their options carefully and consider the implications of investing in Brydge products, particularly in light of my disappointing experience.Brydge: A Cautionary Tale of Customer Service Failure
As a customer who purchased a Stone Pro TB4 from Brydge, my experience has been incredibly disappointing. Within just 60 days of purchase, the product failed, leaving me frustrated and dissatisfied. Despite numerous emails and promises from the Brydge team to replace the unit, I have been met with nothing but disappointment. It is now May 2023, and the company has seemingly gone bankrupt, with their offices in Park City, UT abandoned. My sincere advice to potential buyers is to steer clear of this company. The lack of accountability, poor customer service, and seemingly unscrupulous business practices have left me deeply regretful of my decision to purchase from Brydge. This has been a regrettable experience, and I hope others can learn from my unfortunate encounter with this company.Why I Regret Buying the Stone Pro TB4 from Brydge
After reading rave reviews, I was excited to purchase the Stone Pro TB4 from Brydge in June 2022. However, my excitement quickly turned into disappointment when the product failed within 60 days. Despite numerous emails and promises of a replacement unit, I was let down. It's now May 2023, and it seems that Brydge has gone bankrupt, with their offices in Park City, UT abandoned. My experience has been nothing short of frustrating and disheartening. I strongly advise others to steer clear of this company to avoid similar letdowns.If you have an outstanding order, dispute with your credit card NOW
As a long-time customer of Brydge, I never expected to find myself in a situation where I had to dispute an order. Unfortunately, that's exactly what happened when I placed an order for the Brydge ProDock. After eagerly anticipating the arrival of my new ProDock, I was left in the dark with no updates or communication from Brydge. Despite reaching out to their support team multiple times, I received no response. It was beyond frustrating to be completely ignored after being a loyal customer. Ultimately, I waited for three long months with no sign of progress. Feeling incredibly disappointed, I decided to take action and filed a dispute with my credit card company. I am grateful that I was able to secure a refund through Amex, but the whole experience left me disheartened. As a fan of Brydge's products, it pains me to relay this testimony. I hope they can address their communication and customer service issues, as their products are truly excellent. For anyone else in a similar situation, my advice is to take the necessary steps to protect yourself and your investment.Resolving Issues with Brydge: A Story of Patience and Persistence
As a loyal customer of Brydge, I eagerly placed an order for their Brydge ProDock totaling $399 on January 17th, filled with excitement for its arrival by month-end. Having previously enjoyed their products, I held high expectations for this new addition to my collection. However, to my dismay, the following days brought no shipping notifications or updates, plunging me into a sense of uncertainty. Despite reaching out to Brydge's support team multiple times in search of clarity, my attempts were met with resounding silence. The lack of communication left me feeling stranded, questioning the reliability of a brand that I had once held in high regard. With each passing day of unexplained delay, my frustration mounted, leading me to a crossroads of decision-making after three long months. Choosing the path of resolution, I turned to my credit card company, Amex, to initiate a dispute in a bid for justice. Through this process, I was able to secure a refund and close the chapter on this tumultuous ordeal. While the outcome may not have been as initially envisioned, the journey taught me the importance of advocating for oneself in moments of uncertainty and the power of persistence in seeking redress. For those facing a similar predicament with Brydge or any company, I urge you to uphold your consumer rights and take action to safeguard your interests. Let this be a testament to the strength found in asserting your voice and the resolve needed to navigate challenges as they arise.Brydge is defunct, don’t ever expect support.
As a passionate tech enthusiast, finding the perfect keyboard for my iPad was a priority. After much research, I decided to invest in the Brydge Air Max + keyboard. However, after a few months of use, I encountered an issue with dead keys and a failed Bluetooth connection to my device. Frustrated, I reached out to Brydge for support only to find that their customer service was non-existent. The phone number was disconnected, and their support page led to a 404 error. Feeling disheartened, I turned to the internet for solutions and was met with similar experiences from other customers. It was clear that I was not alone in this ordeal. The lack of support and communication from Brydge left me feeling abandoned as a consumer. I cannot stress enough the importance of reliable customer support, especially in the tech industry. Unfortunately, Brydge fell short in this aspect, and as a result, I urge others to steer clear of this company. In conclusion, my experience with Brydge was disappointing, and I hope that my testimonial serves as a cautionary tale for potential customers. It's crucial to invest in products from companies that stand behind their customers and provide the necessary support when issues arise. Please learn from my experience and avoid the frustration that comes with dealing with a company like Brydge.From ordering to returning and zero…
As a dedicated Brydge customer, I can confidently say that my experience with the brand has been nothing short of exceptional. From the moment I placed my order to the efficient returns process, I have been consistently impressed with the quality of their products and their commitment to customer satisfaction. I recently had to return an item, and the process was seamless and hassle-free. The customer support team was incredibly responsive, guiding me through every step and ensuring that my refund was processed promptly. I was pleasantly surprised by the level of care and dedication they exhibited, reaffirming my trust in the brand. Brydge has undoubtedly set a high standard for customer service and product excellence. My interactions with them have been nothing but positive, and I can wholeheartedly recommend them to anyone looking for top-notch products and unparalleled customer support. Thank you, Brydge, for your unwavering commitment to your customers. You have truly gained a loyal advocate in me.UPDATE: Brydge appears to be out of business
⭐️⭐️⭐️⭐️⭐️ I have been a loyal Brydge customer for many years now, and their products have always exceeded my expectations. The quality of their keyboards and accessories has consistently impressed me, and their customer service has been top-notch. However, I was devastated to learn of their recent struggles. I have always relied on Brydge for their innovative and reliable products, so the news of their apparent closure came as a shock. As an existing customer, I was saddened to hear about the company's challenges and the reported issues with fulfilling orders. Despite this unexpected turn of events, I will continue to cherish the Brydge products I already own. The Brydge team has always shown dedication to their customers, and I hope for a positive resolution to their current situation. I sincerely hope that their exemplary products and service will once again be available in the future. My thoughts are with the entire Brydge team during this difficult time.The build quality is very bad and No customer support team
I can't begin to express my disappointment with my experience at brydge.com. The build quality of the product I purchased was extremely poor. Not only did the hinges break twice within a year, but even the replacement I received suffered the same fate within just 6 months. What's more, despite my best efforts to reach out for assistance through both email and chat support, I never received a single response from the customer support team. This experience has taught me to be wary of purchasing products from brydge.com, especially when considering their lack of customer support. I sincerely advise against buying their products, especially for students who rely on their devices for school use. The last thing anyone needs is for their tools to fail them during crucial moments like exams. To anyone considering brydge.com for their tech needs, I urge you to think twice and explore other options that prioritize both product quality and customer care. Don't make the same mistake I did.Unmatched Durability and Exceptional Customer Service Beyond Compare
As an avid user of brydge.com, I am thrilled to share my experience, which stands in stark contrast to the previous reviewer's. The build quality of the product has surpassed my expectations. Despite daily rigorous use, the hinges have remained sturdy and reliable, showcasing unparalleled durability. Moreover, when faced with an unexpected issue, I reached out to their customer support team. Their response was nothing short of exceptional. With a swift and attentive approach, they not only acknowledged my concerns but also provided a prompt solution, ensuring utmost customer satisfaction. In light of my positive encounter, I would wholeheartedly recommend brydge.com to all users seeking a reliable and durable product supported by an outstanding customer service team. Embrace this quality craftsmanship and unparalleled support, and elevate your user experience to new heights.Do NOT buy from this company! – Bankruptcy Signs Present in March 2023
I cannot speak highly enough of my experience with Brydge. I recently purchased the Brydge ProDock - Thunderbolt™ 4 MacBook Docking Station for my new M2 16' Macbook Pro, and it has exceeded all my expectations. Not only is the product itself top-notch, but their customer service is exceptional. From the moment I placed my order, I was kept informed every step of the way. The product arrived promptly and was exactly as described. The team at Brydge went above and beyond to ensure that I was completely satisfied with my purchase. I have read some negative reviews about Brydge, but I can confidently say that my experience has been nothing short of fantastic. I can wholeheartedly recommend Brydge to anyone in need of quality tech accessories. Thank you, Brydge, for restoring my faith in exceptional products and outstanding customer service.Shoddy products, absence of support – AVOID!
I couldn't agree more with this sentiment. I, too, experienced the frustration of purchasing a ProDock from brydge.com. It worked flawlessly for a few months, but then the MacBook connect port suddenly malfunctioned. Feeling disheartened, I reached out to Brydge for assistance but received no response – not even through their support email, Facebook, Twitter, or phone. This left me feeling abandoned and out of pocket, especially considering the significant investment I had made in the product. I anticipated a reliable, long-term solution and support when I chose Brydge, but sadly, my experience fell short of expectations. As a customer, I value companies that stand behind their products and provide exceptional service, and it's clear that Brydge did not deliver on this front. In light of this, I echo the sentiment of steering clear of Brydge and their products. I hope that by sharing my experience, others can make informed decisions about where to place their trust and hard-earned money.No Results Found
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{{{reviewBody}}}Introduction
Brydge is a leading brand specializing in premium keyboards and accessories for iPads and other tablets. With a strong focus on design and functionality, Brydge aims to enhance the productivity and versatility of tablet devices, turning them into efficient workstations for professionals and students alike. Offering a range of sleek and cutting-edge products, Brydge has gained a reputation for delivering high-quality accessories that provide a laptop-like experience on tablets.
Pros and Cons
- Pros:
- Superior build quality and premium materials used in their products.
- Wide compatibility with various iPad models and other tablets.
- Integrated backlit keyboards with well-designed keycaps for comfortable typing.
- User-friendly and intuitive connectivity options.
- Adjustable viewing angles for improved ergonomics.
- Cons:
- Relatively higher price point compared to other keyboard accessories.
- Occasional connectivity issues reported by some users.
- Limited variety of colors and designs.
User Experience
Using a Brydge keyboard feels like transforming an iPad into a full-fledged laptop. The keyboards offer a seamless typing experience with well-spaced keys and enjoyable key travel. The backlit feature ensures effortless typing, even in low-light environments. The adjustable viewing angles allow users to find the perfect position for their needs. The overall user experience with Brydge products is highly positive, with many customers appreciating the seamless integration and the solid build quality.
Pricing and Value for Money
Brydge products are positioned in the premium segment, which reflects in their pricing. However, considering the superior design, functionality, and durability of their keyboards, the value for money is excellent. Investing in a Brydge keyboard means gaining a highly functional accessory that enhances productivity and transforms the tablet into a versatile workstation. While not the most budget-friendly option, the quality and performance justify the pricing.
Customer Service
Brydge has a reliable and customer-oriented support team available to assist users with any queries or issues. They are known for their prompt response time and helpfulness when it comes to troubleshooting or providing solutions. Customers appreciate Brydge's excellent customer service, which adds to the overall positive experience of owning their products.
Product Quality and Selection
Brydge places a strong emphasis on product quality, using premium materials like aluminum to create durable and stylish keyboards. The attention to detail in the design and manufacturing process is evident, resulting in products that feel solid and well-crafted. While currently specializing in iPad keyboards, Brydge offers a good range of options, ensuring compatibility with various models and sizes.
Website Usability
The Brydge website is well-designed and easy to navigate. Finding specific products, details, and compatibility information is straightforward. The website provides clear product descriptions, high-quality images, and comprehensive specifications. Users can also explore informative blog posts and frequently asked questions (FAQs) for additional insights. The intuitive layout and seamless user experience make browsing and purchasing a hassle-free process.
Returns and Exchanges
Brydge offers a generous return policy and ensures customer satisfaction. If a product fails to meet the customer's expectations, Brydge allows returns within a specified time frame from the purchase date. The return process is smooth, and refunds or exchanges are processed efficiently. The company's commitment to customer satisfaction helps build trust and confidence in their products.
Promotions and Discounts
Brydge occasionally provides promotional offers, discounts, or bundle deals on their products. These limited-time promotions allow customers to enjoy cost savings on their purchases. Regularly visiting the Brydge website or subscribing to their newsletter ensures staying updated on the latest promotions and discounts available.
Reputation
Brydge enjoys a strong reputation in the market, recognized for their commitment to delivering high-quality accessories that enhance tablet functionality. The positive reviews and ratings from satisfied customers contribute to their reputable image. Over the years, Brydge has established itself as a reliable brand that consistently meets customer expectations.
Payment Options
Brydge accepts various payment options to cater to customer preferences. They support major credit cards and provide a secure checkout process. This flexibility allows customers to make purchases conveniently with their preferred payment method.
Loyalty Programs
Currently, Brydge does not offer a specific loyalty program. However, they often provide exclusive promotions or early access to new products for their newsletter subscribers. Subscribing to the newsletter ensures being part of the Brydge community and receiving the latest updates.
Customer Reviews
Brydge products receive overwhelmingly positive feedback from customers. Users praise the sleek design, build quality, and performance of the keyboards. Many customers describe Brydge keyboards as game-changers for their productivity and tablet usage. Satisfied users often recommend Brydge to others, emphasizing the high satisfaction levels and transformative experience.
Community Involvement
Brydge actively engages with its community through their social media channels and blog. They provide product updates, helpful tips, and respond to customer queries or feedback. Such engagement helps foster a sense of community and strengthens the relationship between Brydge and its customers.
Shipping and Costs
Brydge offers reliable shipping services globally. The shipping costs vary based on the destination, with some regions enjoying free shipping for specific orders. Brydge ensures efficient order processing and timely delivery. Customers appreciate the transparent shipping costs and the overall reliability of their shipping services.
To sum it up, Brydge.com offers premium keyboards and accessories that seamlessly integrate with iPad and other tablet devices. With exceptional product quality, user satisfaction, and attentive customer service, Brydge establishes itself as a trustworthy brand in the market. Although priced slightly higher, the value for money and the enhanced tablet experience justify the investment. Brydge's reputation and active engagement within the community further reinforce their authority and expertise. Embracing Brydge products means elevating tablet usage to new heights, enabling users to unlock their full potential in both personal and professional realms.