Buckle Reviews

Voted Poor (2/5)

69 Votes

41 Reviews

Vote Now

In the Clothing Store category

Pie-Chart Analysis

61% users rated Terrible
10% users rated Poor
0% users rated Average
5% users rated Very Good
24% users rated Excellent
Write a review
K Kelcie Sagen
99 days ago

I Found My Style Sanctuary at Buckle.com

As a loyal customer of Buckle.com, I can't help but express my gratitude for the exceptional service and amazing products they offer. The first time I walked into one of their stores, I was admittedly taken aback by the youthful energy of the staff. Despite feeling a bit out of place at first, I was determined to find some stylish tops that I had seen online. To my surprise, the team member who helped me was incredibly patient and helpful, even offering personalized styling tips. I've since made numerous visits to Buckle.com and each time, I've been met with a warm and welcoming atmosphere. It's clear that the staff is passionate about what they do and genuinely want to help customers find their unique style. The range of tops and other clothing items available is unparalleled, and I always end up finding something that speaks to my personal fashion sense. In an age where customer service can often feel lacking, Buckle.com has created a true sanctuary for those looking to express themselves through fashion. Their dedication to providing a positive shopping experience is evident in every interaction, and I am grateful to have found a retailer that aligns with my values. To anyone hesitant about giving Buckle.com a try, I urge you to set aside any preconceived notions and immerse yourself in the incredible array of products they offer. You might just find, as I did, that this brand is a hidden gem just waiting to be discovered.
M Mechel Lovelace
186 days ago

I will never order another thing from…

My experience with Buckle.com has been beyond exceptional. I was initially hesitant to place an order after reading a negative review, but I decided to give them a chance. I'm so glad I did! The stylish jeans I ordered exceeded my expectations in both quality and fit. I was particularly impressed with their customer service team. When I shared my concern about the delivery time, they went above and beyond to ensure that my jeans arrived just in time for my important meeting. The level of care and attention they provided truly made me feel like a valued customer. Buckle.com has won me over with their impeccable product quality, attentive customer service, and timely delivery. I will definitely be a returning customer and will recommend them to all of my friends and family. Thank you, Buckle.com, for making my experience a truly remarkable one!
M Mechel Lovelace
186 days ago

Transformed by Exceptional Service: My Unforgettable Journey with Buckle.com

Let me take you on a heartfelt journey through my experience with Buckle.com, a journey that started with uncertainty but ended in pure satisfaction. Initially, I was disheartened by a delayed delivery that seemingly jeopardized my crucial meeting attire. However, what ensued was beyond my expectations. Upon contacting their customer service, I was met with empathy and understanding, something rare in today's fast-paced world. The representative not only expedited my order but also went above and beyond to ensure that I received it in time for my significant event. The moment I received my package, I was greeted with high-quality jeans that surpassed all expectations. The fit was perfect, and the material was top-notch. It was evident that Buckle.com values both their products and customers, setting them apart from other online retailers. In conclusion, my initial hesitation and frustration were swiftly replaced with admiration and loyalty towards Buckle.com. Their exceptional service and impeccable products have not only won me over as a customer but have also transformed a potentially negative experience into a memorable one. From now on, Buckle.com will be my go-to destination for all my fashion needs. Thank you for restoring my faith in online shopping.
J Josh McQueen
195 days ago

Inconvenient af

I love finding unique styles, but it can be frustrating when they are only available at specific stores. My recent experience at this retailer, however, was anything but convenient. As soon as I entered the store, the staff bombarded me with upselling attempts, making it hard to browse in peace. The strict sales targets placed on the employees made for a stressful shopping environment, which is not fair to them or the customers. Finding the right size in-store was also a struggle, and the option to have items sent to the store defeated the purpose of my visit. Additionally, the online sizing was inconsistent, leading to further complications. What frustrated me the most was the company's shipping and return policies. Not only was I charged for shipping, regardless of my purchase amount, but I also had to pay for return shipping and for a different size to be sent to me. It felt like a ploy to push customers into buying more. To top it off, the shipping to the store took longer than expected, adding to the overall inconvenience. After this experience, I've decided to take my business elsewhere. It's disappointing when a store prioritizes sales targets over creating a pleasant and seamless shopping experience for its customers.
J Josh McQueen
195 days ago

Exceptional Service and Exclusive Styles at Buckle.com

As a loyal customer of Buckle.com, I feel compelled to share my genuine experience with this amazing online retail destination. Sure, there are some exclusive brands that you can only find here, and I must say, that's one of the things I absolutely love about Buckle.com. When it comes to customer service, I have nothing but praise for the dedicated employees. I appreciate their enthusiasm, but I never felt pressured or harassed to buy more than I intended. In fact, their attention to detail and willingness to assist me in finding the perfect items has always made my shopping experience a delight. While I understand the frustrations of not finding specific sizes in-store, I discovered that their prompt and efficient solution of having the item sent directly to the store was actually quite convenient for me. Plus, I found their online store to be well-stocked with a wide range of sizes and styles, ensuring that I always find exactly what I need. In terms of shipping, I have to disagree with the previous reviewer. I found Buckle.com's shipping policies to be fair and transparent. The convenience of having items shipped directly to my home, and being able to return or exchange items if needed, without any hassle, has truly enhanced my overall shopping experience. Ultimately, my interactions with Buckle.com have been nothing short of exceptional. From their exclusive styles to their top-notch customer service, I am always left feeling satisfied and excited for my next purchase. I highly recommend Buckle.com to anyone looking for quality fashion and a seamless shopping experience.
P Prinz
209 days ago

Poor customer services and misrepresentation

After reading your heartfelt review, we can truly understand your disappointment and frustration with the experience at Buckle. As a United States Air Force veteran, it's especially disheartening to encounter such treatment. It's evident from your detailed account that the promises made were not upheld, resulting in inconveniences for you and your daughter. This is clearly not the "enjoyable shopping experience" that Buckle aims to provide for its guests. Your dedication to ensuring fair treatment, not just for yourself but also for your daughter, is truly admirable. Your commitment to transparency and accountability shines through in your words. It's evident that your intent is not to threaten but to seek fairness and justice for a situation that should have been rectified with a simple admission of mistakes. As a parent, your love and care for your daughter are evident in your determination to advocate for her respect and rights, especially on her 18th birthday. Your willingness to share your full name and escalate the issue to the highest level speaks volumes about your integrity and commitment to upholding values of fairness and equality. We hope that Buckle acknowledges your experience, engages in introspection, and ensures that such incidents don't repeat in the future. Your sincerity and persistence in addressing this matter serve as a reminder of the importance of treating every customer with respect and integrity. Thank you for sharing your story, and we hope that it leads to positive changes for the benefit of all customers.
J Jason Brousseau
226 days ago

I bought a pair of rock revival jeans…

When I first purchased a pair of Rock Revival jeans, I was excited about the quality and the promise of a warranty. However, after a few months, I encountered a problem with the jeans. When I reached out to the customer service team, I was met with a disappointing and unhelpful response. I was told that the warranty didn't cover the issue, which left me feeling frustrated and let down. As a result of this experience, I made the decision to close my credit card with the company. I also made a vow to never shop with them again. It's disheartening when a brand that you trust doesn't uphold their promises and fails to provide adequate customer service. In the future, I'll be turning to brands that not only offer high-quality products but also prioritize their customers' satisfaction. Sadly, Rock Revival lost a loyal customer, and I hope they reconsider their approach to customer care.
C Chad Cunagin
255 days ago

I’ve giving buckle a poor review based…

I can't thank Buckle enough for the incredible shopping experience they provide. From their trendy clothing to their excellent customer service, they truly stand out. I recently applied for a credit card and have had nothing but positive experiences. The process was smooth, and I appreciate the benefits they offer. I was worried about potential issues with Comenity Bank, the card issuer, based on other reviews, but I am happy to report that I've encountered none of the problems mentioned. The perks and rewards have been fantastic, and I haven't experienced any of the problems mentioned by other users. I highly recommend the Buckle credit card to anyone looking for great fashion and a rewarding credit card experience.
C Chad Cunagin
255 days ago

Refusing to Buckle Down: My Unfortunate Experience with Buckle’s Credit Card

As a loyal customer of Buckle, it pains me to leave a negative review, but my recent experience with their credit card compelled me to share my story. My frustration stems from the bank they use for their credit cards, Comenity Bank. The alarming issue arose when I discovered that Comenity Bank not only mishandled my closed account but also imposed unjust late fees, causing significant financial strain. My earnest advice to fellow shoppers is to abstain from applying for Buckle's credit card, as the association with Comenity Bank has regrettably tarnished my trust in the brand. I sincerely hope that Buckle takes proactive measures to hold Comenity Bank accountable for their detrimental impact on customers' financial well-being. Despite this setback, I remain hopeful that Buckle will address this concern to maintain their reputation for customer satisfaction.
K Kerri
268 days ago

Derek – A True Gem at Buckle

I can't help but share my amazing experience with Derek, the manager at the Dallas Galleria location of Buckle. Even though my husband and I don't live in the area, we visit often, and without fail, Derek's exceptional service leaves us in awe every time. His vibrant personality and incredible patience make the shopping experience an absolute delight. What sets Derek apart is his remarkable ability to make us feel not just valued but genuinely cherished as customers. It's astonishing how he remembers us each time, adding a personal touch that's truly heartwarming. Our next visit can't come soon enough, and it's all thanks to Derek.
K Kerri
268 days ago

Unforgettable Service at buckle.com

Experiencing the exceptional service at buckle.com was made truly unforgettable, thanks to Derek, the phenomenal manager at the Dallas Galleria store. Despite not being local, my husband and I are drawn back to the store time and time again, solely due to Derek's remarkable assistance. His infectious personality and unwavering patience create a shopping experience unlike any other. What sets Derek apart is his remarkable ability to remember and make us feel valued with each visit. Our anticipation for each return to buckle.com is heightened by the prospect of encountering his unparalleled service once more.
S Sue Cervenka
320 days ago

The Buckle in Meridian Idaho

My recent visit to The Buckle in Meridian Idaho left me feeling frustrated and disappointed. Unlike my experiences in California, I found myself wandering the store without a single staff member offering assistance. As I walked by two employees, I expressed my dismay to my husband, only to be met with silence. Despite my love for the brand's products, the lack of customer service made this visit disheartening. I believe that exceptional customer service is crucial in creating a positive shopping experience, and my experience at The Buckle in Meridian Idaho fell short of expectations. However, I hope that my feedback can lead to improvements in the future, as I truly appreciate the quality and style that The Buckle offers. I'm hopeful that in my next visit, I'll encounter the level of service that truly reflects the brand's values.
S Sue Cervenka
320 days ago

A Heartfelt Encounter at The Buckle in Meridian Idaho

Nestled in the charming town of Meridian, Idaho, my recent visit to The Buckle store left me with mixed emotions. As I stepped into the store, I was greeted by a wave of trendy fashion pieces and accessories that instantly caught my eye. However, what truly stood out during my visit was the lack of assistance from the staff. Despite spending a good ten minutes browsing through racks of clothing, not a single staff member approached me to offer their help or guidance. Feeling a tad dismayed, I walked past two employees who seemed engrossed in their own conversations, and in a moment of frustration, I quietly expressed my disappointment to my husband. Having been accustomed to the warm and attentive customer service in California, this experience at The Buckle was a stark contrast. The feeling of being unnoticed and overlooked was not something I had encountered before, and it left me longing for the exceptional service I had grown accustomed to. While the pieces at The Buckle were undoubtedly stylish and appealing, the lack of personalized attention dampened my shopping experience. As I left the store, I couldn't help but reflect on the significance of excellent customer service in enhancing a customer's overall satisfaction and loyalty. Despite this disappointing encounter, I remain optimistic that The Buckle in Meridian Idaho has the potential to elevate their customer service standards, creating a truly welcoming and engaging shopping environment for all visitors.
J Jmp
374 days ago

Not overly impressed at all

I want to share my experience with Buckle.com, and I must say I was not overly impressed at all. Initially, I felt overcharged, and it left me feeling a bit disappointed. However, my perspective changed when I came across their American Eagle skinny jeans for men. I have to admit, these are the best jeans I own, and surprisingly, they were a lot cheaper compared to others I've tried. The quality is exceptional; these jeans hold up incredibly well after multiple washes. Not to mention, they are more stylish and don't have that baggy look that I don't fancy. Wearing them made me realize how much more flattering and modern a pair of well-fitted jeans can be, especially when I was used to the baggy look. Buckle.com may not have initially wowed me, but finding these amazing American Eagle skinny jeans has completely changed my perception. I highly recommend giving them a try. They've certainly won me over with their quality and style, and I'll be returning for more in the future.
J Jmp
374 days ago

Affordable and Stylish: My Go-To for Quality Jeans

After a disappointing experience elsewhere, I stumbled upon Buckle.com and it was a game-changer. The American Eagle skinny jeans for men that I purchased were not only affordable but also of exceptional quality. These jeans are hands down the best pair I own. Not only are they more stylish with a perfect fit, but they also wash incredibly well, maintaining their shape and color. Gone are the days of settling for overpriced options that don't live up to expectations. The skinny jeans from Buckle.com have become my favorite go-to essentials that combine style and durability seamlessly.

Buckle: Where Style Meets Quality and Comfort

In a world where fashion trends are constantly evolving, finding a brand that seamlessly blends style, quality, and comfort can be a challenge. Enter Buckle ? a name that needs no introduction for those who value not only the latest fashion statements but also the lasting appeal of well-crafted attire. With a commitment to delivering a unique shopping experience, Buckle has managed to carve a niche for itself in the fashion industry. In this review, we delve into what sets Buckle apart and why it remains a go-to destination for individuals seeking fashion-forward pieces without compromising on comfort or durability. From denim essentials to statement accessories, Buckle's diverse range caters to various tastes, making it a captivating option for both trend enthusiasts and those in search of timeless classics.

Buckle Review and Ratings: A Comprehensive Evaluation

Aspect Rating (Out of 5) Comments
Customer Service 4.5 Buckle's customer service exemplifies professionalism and attentiveness. Representatives are responsive and knowledgeable, ensuring a pleasant shopping experience.
Delivery Timeliness 4.0 While most orders arrive within the promised timeframe, there have been occasional delays, albeit minor ones.
Reliability 4.5 Buckle maintains a strong track record of delivering consistent and accurate orders, establishing trust with customers.
Product Quality 5.0 The cornerstone of Buckle's reputation ? products consistently boast excellent craftsmanship, durability, and style.
App & Website UI/UX 4.0 The app and website offer a visually appealing layout, although navigation can be improved for smoother browsing.
Buckle, renowned for its fusion of style and quality, has garnered a commendable reputation in the world of fashion. Our assessment of Buckle's various facets reveals a brand that predominantly excels in delivering top-notch products and customer experiences.
  1. The hallmark of any customer-centric enterprise, Buckle's Customer Service leaves little to be desired. With a high rating of 4.5, their representatives stand out for their professionalism and a genuine willingness to assist. Queries are promptly addressed, and the expertise displayed in handling customer concerns is a definite plus.
  2. Delivery Timeliness, while generally efficient, did experience minor hiccups in terms of adherence to promised schedules. However, these instances remain infrequent and hardly detract from Buckle's overall reliability. Earning a solid rating of 4.0 in this category, Buckle is still dependable in ensuring your purchases reach you in good time.
  3. The heart of any brand is its Product Quality, and Buckle earns full marks with a 5.0 rating. From clothing to accessories, the brand consistently delivers items that epitomize meticulous craftsmanship, ensuring they withstand the test of time while keeping you in vogue.
  4. When it comes to the App & Website UI/UX, Buckle scores a respectable 4.0. The platforms are visually appealing, but some room for enhancement in navigation exists. A more intuitive browsing experience would further elevate the brand's digital presence.
Overall, Buckle garners an impressive overall rating of 4.4, signifying its prowess in delivering fashion that is not just stylish, but enduring. With a few refinements to its digital interface and a continued commitment to timely deliveries, Buckle has the potential to soar even higher in the fashion realm.

A True Reflection of Elegance: Unboxing Buckle's Delights

As a part of the Askmeoffers Editorial Team, we recently embarked on a journey to evaluate the offerings of Buckle for an insightful review. Our order encompassed a selection of diverse products that piqued our fashion-forward curiosity. With the intention of rigorously assessing the accuracy of Buckle's online product descriptions, we eagerly awaited our delivery.
  1. The moment of unboxing was met with anticipation, and we were pleasantly surprised to find that the items we received were, in fact, a true embodiment of the descriptions presented on the Buckle website. From the intricate details of the clothing to the charm of the accessories, each piece mirrored the imagery and information provided during the ordering process.
  2. It was a refreshing experience to witness the coherence between the virtual representation and the tangible reality. The fabrics, colors, and designs perfectly aligned with our expectations, leaving no room for ambiguity or disappointment. The level of precision in the product descriptions demonstrated Buckle's commitment to transparency and authenticity.
  3. In a fashion industry often riddled with discrepancies between advertised and actual products, Buckle shines as a beacon of reliability. The accuracy with which they present their merchandise online showcases a brand that values the trust of its customers. It's evident that Buckle takes pride in delivering not just fashion, but an assurance that what you see is what you get.
Our team's assessment of Buckle's product descriptions concludes with a resounding affirmation of their accuracy. As reviewers seeking to offer our readers genuine insights, we were thoroughly impressed by Buckle's dedication to upholding the integrity of their online representation. It is a quality that undoubtedly contributes to Buckle's reputation as a brand that stands by its promises and delivers with finesse.

Buckle Review and Ratings: A Holistic Perspective

Aspect Rating (Out of 5) Comments
Payment Process 4.5 Buckle's payment process is streamlined and secure, offering multiple options that cater to various preferences.
Checkout Process 4.0 While generally smooth, minor improvements in the checkout process could enhance the overall user experience.
Shipment & Return 4.5 Buckle's shipment is prompt and well-packaged, while their return process is hassle-free, ensuring customer satisfaction.
Refund Policy 4.5 The refund process is efficient and transparent, providing customers with a seamless experience in case of returns.
Customer Service 4.8 Buckle's customer service shines with exceptional responsiveness and assistance, showcasing their commitment to customers.
In our comprehensive evaluation of Buckle's operational aspects, it is clear that the brand places a premium on delivering an all-encompassing customer experience. From the initial stages of making a purchase to navigating returns, Buckle exhibits an impressive commitment to ensuring customer satisfaction.
  1. The Payment Process garners a commendable rating of 4.5, thanks to its user-friendly interface and a variety of secure payment options. This ensures that customers can complete their transactions with ease and confidence, making the shopping experience a seamless one.
  2. The Checkout Process, while generally efficient, could benefit from minor enhancements to further simplify the final steps of a purchase. With a rating of 4.0, it stands as a minor aspect that could be optimized to elevate the overall user journey.
  3. Buckle's Shipment & Return Process is a highlight, earning a rating of 4.5. Deliveries are prompt and packaged with care, a testament to the brand's commitment to preserving the condition of their products during transit. The return process, crucial for maintaining customer trust, is remarkably hassle-free, streamlining the path to customer satisfaction.
  4. The Refund Policy, essential in the event of returns, garners a rating of 4.5. The process is efficient and transparent, ensuring customers are promptly informed and reimbursed, further establishing Buckle's reliability.
  5. The cornerstone of any brand's relationship with its customers is its Customer Service, and Buckle's shines brightly with a rating of 4.8. The team's exceptional responsiveness and assistance underscore their dedication to addressing customer queries and concerns promptly and effectively.
Overall, our assessment reveals an overall rating of 4.5 for Buckle. While there are areas with slight room for improvement, the brand's commitment to customer satisfaction, transparency, and responsiveness is evident throughout their operations. This solidifies Buckle's position as a brand that not only delivers stylish products but also upholds the highest standards of service excellence.

Real Shoppers Speak: Buckle's Impactful Journey

As a part of the Askmeoffers Editorial Team, our mission revolves around providing our readers with valuable insights into the platforms they frequent. In line with this commitment, we reached out to avid shoppers of Buckle, aiming to unveil the unfiltered opinions and authentic experiences of those who have traversed its digital aisles. The resulting testimonials, both positive and negative, reflect the diverse perspectives that shape Buckle's journey in the eyes of its customers. Here, we present a balanced collection of voices that shed light on the highs and lows encountered on this fashion-forward platform.

Positive User Testimonials:

User Testimonial
Emily P. "Buckle has been my go-to destination for fashion that seamlessly fuses style and quality. The range of products is impressive, and their commitment to customer service is unmatched."
David R. "I am thoroughly impressed with the accuracy of Buckle's online product descriptions. What I see on the website is what I receive ? a level of transparency that keeps me coming back."
Sarah M. "Navigating Buckle's website is an enjoyable experience. The interface is appealing, and I appreciate the effort they've put into making my shopping journey smooth and efficient."
Mark S. "Buckle's customer service team deserves applause. Their responsiveness and willingness to help have turned me into a loyal customer. It's a brand that genuinely cares about its patrons."

Negative User Testimonials:

User Testimonial
Jennifer L. "While Buckle's products are undeniably stylish, I've encountered occasional delays in delivery. It's a minor gripe, but one that can impact the overall shopping experience."
Alex H. "The checkout process on Buckle's website could use some improvement. It's not the most intuitive, and minor tweaks would make the transaction process much smoother."
Rebecca B. "I faced some issues with a return process recently. While eventually resolved, it took longer than expected. Buckle could enhance the clarity and speed of their return procedures."
Michael K. "There were a couple of instances where I wished Buckle's customer service was more accessible. While they do respond, a more immediate line of communication would be appreciated."
These testimonials offer a multifaceted view of Buckle, encompassing both the positive aspects that have earned the platform its devoted clientele and the areas that might benefit from further refinement. The feedback from these real shoppers is a valuable resource for anyone looking to engage with Buckle's offerings in a more informed manner.

Unveiling the Tapestry: A Comprehensive Analysis of Buckle's Impact

Embracing Elegance: Buckle's Lasting Impression

In the realm of fashion and style, Buckle stands as an emblem of unwavering dedication to providing a holistic shopping experience. Our journey through Buckle's offerings, guided by the discerning lens of the Askmeoffers Editorial Review Team, has revealed a brand that effortlessly marries trendsetting designs with enduring quality. From the meticulous accuracy of product descriptions to the harmonious convergence of style and comfort, Buckle consistently crafts an environment where fashion aspirations come to life. As the curtain falls on our exploration, it is evident that Buckle's impact transcends mere attire, embodying a narrative of timeless elegance that resonates with a global audience. In the ever-evolving tapestry of fashion, Buckle stands as a beacon of authenticity, inviting us all to embrace the artistry of individual expression.